Troubleshooting Guide - Masterbuilt MB20077218 Manual

SYMPTOM
Power light will not come on
Unit takes excessive amount of
time to heat up (longer than 15-20
min) or does not produce enough
heat
Controller does not adjust heat
Grill reaches extremely high
temperatures
Frequent flare-ups
Power light is on, unit isn't heating
20
OPERATING INSTRUCTIONS
Step 1
Connect controller to smoker body.
Step 2
Plug power cord into an outlet (refer to "Warnings & Important
Safeguards" section of manual).
Step 3
Turn control knob to desired setting.
Indicator light will turn off when set temperature is reached.

TROUBLESHOOTING GUIDE

CAUSE
Not plugged into outlet
Control unit cord not plugged into
base pan
House circuit breaker tripped
Controller malfunctioning
Unit plugged into an extension
cord
Lid not in place
Controller malfunctioning
Not plugged into wall
Control unit cord not plugged into
base pan
Controller malfunctioning
Temperature setting too high
Controller/element
Cooking fatty foods
Grease build-up
Controller malfunctioning
Faulty element
POSSIBLE SOLUTION
Check outlet connection
Check unit connection
Make sure other appliances
are not operating on the same
electrical circuit. Check household
circuit breakers
Contact Masterbuilt at
1.800.489.1581
Set unit so an extension cord does
not have to be used
Close lid to retain heat in unit
Contact Masterbuilt at
1.800.489.1581
Check wall connection
Check unit connection
Contact Masterbuilt at
1.800.489.1581
Adjust controller to lower setting
Contact Masterbuilt at
1.800.489.1581
Use low temperature setting with
lid open
Clean internal grease cup and grill
base
Contact Masterbuilt at
1.800.489.1581
Contact Masterbuilt at
1.800.489.1581