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SYMPTOM
Power light won't
come on
Unit takes
excessive amount
of time to heat up
Grease is leaking
out of smoker
No Smoke
Temperature rapidly
decreased, or shut
down after a few
hours of use
Power light is on,
unit isn't heating
Controller does not
adjust heat
34
TROUBLESHOOTING GUIDE
CAUSE
Not plugged
into wall
House fuse
tripped
Controller
malfunction
Unit plugged into
an extension cord
Door not closed
properly
Controller
malfunction
Grease tray not in
place
Excess grease or
build-up in unit
No wood chips
Faulty control unit Contact Masterbuilt at
Controller
malfunction
Controller
malfunction
POSSIBLE SOLUTION
Check wall connection
Make sure other appliances are
not operating on the same
electrical circuit. Check circuit
breakers.
Contact Masterbuilt at
1-800-489-1581
Set unit so an extension cord
does not have to be used
Close door and fasten latch
securely
Contact Masterbuilt at
1-800-489-1581
Reposition so hole lines up with
drain hole in bottom of unit
Clean unit
Add wood chips
1-800-489-1581
Contact Masterbuilt at
1-800-489-1581
Contact Masterbuilt at
1-800-489-1581
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