TCL Alcatel PLUS 10 WIFI Service Manual
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TCL Alcatel PLUS 10 WIFI Service Manual

2 in 1 tablet, lte keyboard
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TCL
L1 Service Manual
Communication Ltd.
Plus 10 WIFI
2 IN 1 Tablet
LTE Keyboard
8085+LKB001X/A
Note: this manual is non-contractual and TCL Communication Ltd. can modify it without prior
notice on the characteristics of described equipments.
Rev.
Page
1.1
1/56
ONETOUCH 8085+LKB001X/A Level 1 Service Manual
All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

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Summary of Contents for TCL Alcatel PLUS 10 WIFI

  • Page 1 Communication Ltd. Plus 10 WIFI 2 IN 1 Tablet LTE Keyboard 8085+LKB001X/A Note: this manual is non-contractual and TCL Communication Ltd. can modify it without prior notice on the characteristics of described equipments. Rev. Page 1/56 ONETOUCH 8085+LKB001X/A Level 1 Service Manual...
  • Page 2 L1 Service Manual Communication Ltd. 2016-05-05 Preliminary Draft Jane Chen Keira Xie Rev. Date Modification description Prepared By Checked By Approved By Rev. Page 2/56 ONETOUCH 8085+LKB001X/A Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 3: Table Of Contents

    L1 Service Manual Communication Ltd. Content 1. Level 1 repair process ........................4 2. General ............................. 6 3. Portable Label ..........................9 3.1. Label zones ............................9 Commercial Label Samples........................9 CU label ..............................10 Commercial Label Samples........................ 12 CU label ..............................13 3.2 L1 Spare Part List ..........................

  • Page 4: Level 1 Repair Process

    L1 Service Manual Communication Ltd. Level 1 repair process  For tablet (8085) Note: If the device can’t be powered on, For L1 repair center, please swap the tablet directly. For L2 repair center, please proceed with L2 repair. Rev. Page 4/56 ONETOUCH 8085+LKB001X/A Level 1 Service Manual...
  • Page 5 L1 Service Manual Communication Ltd.  For LTE keyboard (LKB001) Rev. Page 5/56 ONETOUCH 8085+LKB001X/A Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 6: General

    L1 Service Manual Communication Ltd. 2. General PLUS 10'' 4G (8085) is a 2 in 1 tablet with Intel Cherry Trail T3 (x5-Z8350) chipset, Quad core 1.44 GHz, and BT/WLAN, WiFi only etc functions. It originally installed Windows 10 system. It is valuable 10'' 2in1 detachable tablet, slim &...
  • Page 7 L1 Service Manual Communication Ltd. Audio Jack 3.5mm Jack HDMI/MHL Micro HDMI Pogo pins 8-hard-pogo pin ROM (eMMC) Capacity 32GB eMMC RAM Capacity 2GB DDR3L Memory Card Slot Micro SD, support up to 128GB Total internal user available memory 21.9GB size Yes(Default no, compatible design.) Glonass...
  • Page 8 L1 Service Manual Communication Ltd.  Plus 10 LTE Keyboard PLUS 10'' LTE KB Project Name PLUS 10 keyboard Marketing Name LKB001X for EMEA Commercial Name LKB001A for LATAM 3G/4G chipset: Qualcomm MDM9207, Cortex A7 1.2GHz, single core Chipset WiFi chipset: RTL8189ES-CG Form factor LTE Keyboard Color...

  • Page 9: Portable Label

    L1 Service Manual Communication Ltd. 2A current to tablet and 1A current to LTE keyboard built-in battery in parallel. When tablet and keyboard are apart, same current (2A/1A) when charging. Standard USB x1 Supports mouse, USB disk, games USB-A controller & 5V/0.5A charging out. 3FF SIM x1 (micro-SIM card slot), USIM/SIM Card Slot support hot swap...

  • Page 10: Cu Label

    L1 Service Manual Communication Ltd. CU label Printing Zone definition (CPE0000015C0--------40mm x 25mm) Rev. Page 10/56 ONETOUCH 8085+LKB001X/A Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 11 L1 Service Manual Communication Ltd. Rev. Page 11/56 ONETOUCH 8085+LKB001X/A Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 12: Commercial Label Samples

    L1 Service Manual Communication Ltd. 2. For Plus 10 LTE Keyboard Commercial Label Samples Printing Zone definition (CPE000271AC0--------For general 38× 14.9mm) Rev. Page 12/56 ONETOUCH 8085+LKB001X/A Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 13: Cu Label

    L1 Service Manual Communication Ltd. CU label Printing Zone definition (CPF0000058C0--------70mm x 15mm) Rev. Page 13/56 ONETOUCH 8085+LKB001X/A Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 14: L1 Spare Part List

    L1 Service Manual Communication Ltd. 3.2 L1 Spare Part List Please get the latest SPL in Forlog system. Rev. Page 14/56 ONETOUCH 8085+LKB001X/A Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 15: Accessory

    L1 Service Manual Communication Ltd. 3.3 Accessory 3.3.1 Charger Rev. Page 15/56 ONETOUCH 8085+LKB001X/A Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 16: End User Usb Cable

    L1 Service Manual Communication Ltd. 3.3.2 End user USB cable Notes： Rev. Page 16/56 ONETOUCH 8085+LKB001X/A Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 17: Lte Keyboard

    L1 Service Manual Communication Ltd. 3.4 LTE Keyboard Rev. Page 17/56 ONETOUCH 8085+LKB001X/A Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 18: Maintenance Policy

    L1 Service Manual Communication Ltd. Note: 1. Generally speaking, user can type any key that includes only one marking/letter to input. For the keys that includes more than one marking/letter, type directly to input the character in left bottom or in middle. 2.

  • Page 19: For Standard Accessories (Charger And Usb Cable)

    L1 Service Manual Communication Ltd. Replacement of the defective tablet. 3.5.2 For standard accessories (charger and USB cable) Warranty check Functional check Replacement of defective accessories 3.5.3 For the information of tablet If input the following codes on tablet, you can: Code Description 1.
  • Page 20 L1 Service Manual Communication Ltd. User Data Format reset introduction Settings-> Update & security-> Recovery ->click “Get started” under the “Reset this PC” How to use: in power on mode to enter recovery mode. When to use: If your PC isn’t running well. What does it do when you use End user format function: it will format end user area, and your PC will come back to factory model, everything you save or set in the PC will be lost.
  • Page 21 L1 Service Manual Communication Ltd. Your apps will be removed. Click “Next” to continue. Click “Reset” to reset this PC. During the reset, don’t power off the PC. It will take about 2 hours to finish the process. Rev. Page 21/56 ONETOUCH 8085+LKB001X/A Level 1 Service Manual All rights reserved.
  • Page 22 L1 Service Manual Communication Ltd. After resetting finish, the PC will reboot. (2) Choose “Remove everything” will remove all of your personal files, apps and settings; There are two options. a) If you choose “Just remove my files”, it is quicker, but less secure. Use this if you’re keeping the PC. Rev.
  • Page 23 L1 Service Manual Communication Ltd. Plug in your PC, because the PC can’t be reset while it’s running on battery power. Click “Reset” to reset this PC. During the reset, don’t power off the PC and don’t remove the charger. will take about 2 hours to finish the process.
  • Page 24 L1 Service Manual Communication Ltd. b) If you choose “Remove files and clean the drive”, it is quicker, but less secure. Use this if you’re keeping the PC. Keep the PC on charging mode. Click “Reset” to reset this PC. During the reset, don’t power off the PC and don’t remove the charger.

  • Page 25: For The Information Of Lte Keyboard

    L1 Service Manual Communication Ltd. 3.5.4 For the information of LTE keyboard How to check the software version of LTE keyboard and how to factory reset the LTE keyboard: Step 1: Device should be power on，When insert LTE keyboard to your PC, it will setup the drivers automatically, if the PC can’t auto-run the CD, you can run the CD by manual.
  • Page 26 L1 Service Manual Communication Ltd. Step 3: Input 192.168.1.1 in the browser. Step 4: click “Settings” and the login page will pop up. And then input the password admin. Step 5: Click “About” in the settings list. Rev. Page 26/56 ONETOUCH 8085+LKB001X/A Level 1 Service Manual All rights reserved.
  • Page 27 L1 Service Manual Communication Ltd. Step 6: You can check the software version of the LTE keyboard and do factory reset. Rev. Page 27/56 ONETOUCH 8085+LKB001X/A Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 28: Tablet And Lte Keyboard Maintenance

    L1 Service Manual Communication Ltd. 3.6 Tablet and LTE keyboard maintenance Equipments for tablet and LTE keyboard test.  Battery with full power.  One SIM Card. It is recommended the following tools:  One PC with Windows 2000/NT/XP/Windows 7. ...

  • Page 29: Sn Check

    L1 Service Manual Communication Ltd. Note: mouth year 3.8 SN Check  SN sticker for tablet If the SN sticker on the back cover or in the SD card cover is not lost: We should make sure that the SN number MUST be the same with the one on the SN sticker; if not, it’s out of warranty policy.
  • Page 30 L1 Service Manual Communication Ltd. b. In the SD card cover  IMEI sticker for LTE keyboard 1) If the IMEI sticker on the back cover is not lost: We should make sure that the SN number MUST be the same with the one on the SN sticker; if not, it’s out of warranty policy.

  • Page 31: Humidity Sensitive Sticker Check

    L1 Service Manual Communication Ltd. 3.9 Humidity sensitive sticker Check If humidity sensitive label is not good, the cell phone will be considered as out of guarantee.  Liquid was detected by humidity sensitive label.  Position of humidity sensitive sticker on tablet. There are two positions of humidity sensitive sticker Position A: Rev.
  • Page 32 L1 Service Manual Communication Ltd. Position B: Rev. Page 32/56 ONETOUCH 8085+LKB001X/A Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

  • Page 33: Visual Mechanical Inspection

    L1 Service Manual Communication Ltd.  Position of humidity sensitive sticker on LTE keyboard. 3.10 Visual Mechanical inspection Mechanical warranties check items: Corrosion  Corrosion on the USB connectors and other metal surfaces Hole  Holes (Diameter > 1mm) on any surface, including front casing, decorate frame, battery cover, LCD Lens, keypad.

  • Page 34: Accessories Inspection

    L1 Service Manual Communication Ltd.  Bend, twisted or crushed on the h/s, cover/casing or connectors Broken  LCD broken, casing broken, cover broken Dropped.  Keypad tear off, LCD lens, connectors fallen off Gap:  External physical damage relating to abnormal use, like front case and frame opened Others: ...
  • Page 35 L1 Service Manual Communication Ltd. Step 1: Download the “Customer” folder from CSS website and unzip it. Copy it to the tablet. Step 2: Double click to open the “Customer” folder and double click to run the IMT tool “TestConsole”. Rev.
  • Page 36 L1 Service Manual Communication Ltd. Step3: Select “Auto” to start the auto test, or select “MANU” to do the IMT tool test manually. If you select “Auto”, the test items will be tested step by step. If one of the tests failed during “Auto” test mode, it will display “Test fail, restart?”...
  • Page 37 L1 Service Manual Communication Ltd.  Traceability I. You can get information such as IMT_PCBA, FT, PCBA_SN, etc., II. Press “pass” key to continue.  System Info It display “System Info Testing”, and then will display “Pass” or “Fail”.  Battery Info I.
  • Page 38 L1 Service Manual Communication Ltd. VI. Touch screen to continue. VII. It will display green if it functions well; VIII. Touch screen to continue; IX. It will display blue if it functions well; X. Touch screen to continue; XI. It will display a picture if it functions well; XII.
  • Page 39 L1 Service Manual Communication Ltd. IV. Press “Pass” to continue.  TF Card I. It will detect the TF card if it functions well II. It will display “Pass” or “Fail”.  Tablet Charging I. Insert the Charge cable. II. It will detect it and display “Pass” or “Fail”; ...
  • Page 40 L1 Service Manual Communication Ltd. Insert the TABLET USB according to the instruction. II. It will display “Pass” or “Fail”;  Wireless BT It display “System Info Testing”, and then will display “Pass” or “Fail”;  HDMI Connect to HDMI device according to the instruction; It will display “Pass”...
  • Page 41 L1 Service Manual Communication Ltd. Step 3: Double click to setup the Reliability Tool. The tool will be launched after you check the box. Step 4: Insert the LTE keyboard to your PC by USB cable. And the ComPort will display the port.
  • Page 42 L1 Service Manual Communication Ltd. Step 6: It will display “The Red LED is OK?””The Blue LED is OK?””The Green LED is OK?”. Press “Yes” if it functions well. Step 7: when the test finish, it will display all the result. Rev.

  • Page 43: Tablet System Install

    L1 Service Manual Communication Ltd. 4 Tablet System install It is authorized to install system firmware for the tablet which needs to be updated. The system firmware includes two parts, BIOS and OS. Firmware can be downloaded from TS website via it. Thus internet access is necessary.
  • Page 44 L1 Service Manual Communication Ltd. keyboard. Open the USB dish in “File Explorer” -> “This PC”. Step 2: Double click to open the folder, and then open the “BIOS_Flash” folder. Step 3: Right click the “01_Plus10_afuFlash”, and press “Run as administrator”. Step 4: It will display “The BIOS will be flashed to this machine”.

  • Page 45: Os Install Process

    L1 Service Manual Communication Ltd. Step 5: It will run for a while and then will display “Press any key to reboot the windows!” Update finish. 4.3 OS install process Step 1: You should provide a USB disk first, the size should more than 8 GB, format the USB flash disk to the NTFS type.
  • Page 46 L1 Service Manual Communication Ltd. Step 2: Connect the keyboard with the tablet PC on power off mode, and insert the USB disk to the keyboard. Then you should set the OS startup from USB Disk, We have two ways to achieve it. Way 1: When the tablets is on bring up, constantly press Fn+F7 at the same time when the alcatel logo pops up before the system enter the OS, you will see the BIOS Pop-up prompt box, select it to “UEFI:USB Flash Disk”...
  • Page 47 L1 Service Manual Communication Ltd. when finish you should input “exit” and then press enter. Update finish. Rev. Page 47/56 ONETOUCH 8085+LKB001X/A Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 48 L1 Service Manual Communication Ltd. Way 2: When the tablets is on bring up, constantly press Delete when the alcatel logo pops up before the system enter the OS, tablet will enter the BIOS setup interface. Press the direction key move BIOS to Boot page, and then move the cursor to “Boot option #1”,enter, select the “UEFI: MultipleCard Reader”...

  • Page 49: Check Bios And Os Version

    L1 Service Manual Communication Ltd. 4.4 Check BIOS and OS version After installing BIOS and OS, check whether the BIOS and OS version in device is newest or not. Check BIOS version Way 1: Step 1: Press and R key at the same time. Step 2: Input “cmd”...
  • Page 50 L1 Service Manual Communication Ltd. Step 4: BIOS version Way 2: Step 1: Input “msinfo32” in Cortana search bar. Rev. Page 50/56 ONETOUCH 8085+LKB001X/A Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 51 L1 Service Manual Communication Ltd. Step 2: Press Enter key, and then the information will pop up. Way3: Input “cmd” in Cortana search bar -> press Enter -> Input “systeminfo” -> press ENTER (similar with way1). Check OS version -> “File Explorer” -> “This PC” -> “Local Disk (C:)” ->”Windows” -> “System Info” -> “System Info” Rev.

  • Page 52: Lte Keyboard Upgrade

    L1 Service Manual Communication Ltd. Note: If the BIOS and OS versions in the device are all newest, and the IMT tool test result is passed, there is no need to reinstall the system firmware. 5 LTE keyboard upgrade Note: There is TPST tool for corresponding LKB001X/A products, please ensure you select the right directory to download the appropriate version a) Device should be turn on，When insert LKB001X/A to the PC, it will setup the drivers automatically, if the PC can’t autorun the CD, you can run the CD by manual.
  • Page 53 L1 Service Manual Communication Ltd. c) Double click to install TPST_TPW0070004 d) When you open this tool the first time, please input the password 123456 to unlock it. e) The tool recognized TPST port Rev. Page 53/56 ONETOUCH 8085+LKB001X/A Level 1 Service Manual All rights reserved.
  • Page 54 L1 Service Manual Communication Ltd. f) Select software : download image g) Check the progress here Rev. Page 54/56 ONETOUCH 8085+LKB001X/A Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 55 L1 Service Manual Communication Ltd. h) update finished Rev. Page 55/56 ONETOUCH 8085+LKB001X/A Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 56 L1 Service Manual Communication Ltd. If you have any question or problem, please feel free to contact us. Thanks for your cooperation. TCL Communication Ltd. Global Customer Service TS Dept. May,5 , 2016 Rev. Page 56/56 ONETOUCH 8085+LKB001X/A Level 1 Service Manual...

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