TCL Alcatel POP4-10 4G&VF Service Manual

TCL Alcatel POP4-10 4G&VF Service Manual

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TCL
L1 Service Manual
Communication Ltd.
POP4-10 4G&VF
9030G/9030Q/VFD1400
Note: this manual is non-contractual and TCL Communication Ltd. can modify it without prior
notice on the characteristics of described equipments.
Rev.
Page
1.1
1/26
9030G/9030Q/VFD1400 Level 1 Service Manual
All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

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Summary of Contents for TCL Alcatel POP4-10 4G&VF

  • Page 1 L1 Service Manual Communication Ltd. POP4-10 4G&VF 9030G/9030Q/VFD1400 Note: this manual is non-contractual and TCL Communication Ltd. can modify it without prior notice on the characteristics of described equipments. Rev. Page 1/26 9030G/9030Q/VFD1400 Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 2 L1 Service Manual Communication Ltd. Preliminary Draft Jane Chen Rev. Date Modification description Prepared By Checked By Approved By Rev. Page 2/26 9030G/9030Q/VFD1400 Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 3: Table Of Contents

    L1 Service Manual Communication Ltd. Content 1. General ............................. 4 2. Portable Label ..........................6 2.1. Label zones ............................6 2.2. Commercial Label Samples......................8 2.3. L1 Spare Part List ..........................8 2.4. Accessory ............................9 2.4.1. Charger ............................9 2.4.2.
  • Page 4: General

    L1 Service Manual Communication Ltd. 1. General POP4-10 4G&VF(9030G/9030Q/VDF1400) is a Qualcomm MSM8937 Platform tablet with Octa core, 4xA53@1.4GHz+4xA53 @ 1.1GHz, social network service etc functions. It originally installed Android M system. It can work with the GSM900/ 1800 on VDF1400 and the GSM850/ 900/ 1800/1900 on 9030G/9030Q, with the W-CDMA900/2100MHz and with the LTE B1/3/7/8/20 on VDF1400/9030G and the LTE B1/3/7/8/20/40 on 9030Q.
  • Page 5 L1 Service Manual Communication Ltd. SIM type 3FF (Micro-SIM) - 15mm x 12mm GSM(Quad band) VDF 1400: GSM900/ 1800 2G network 9030G/Q: GSM850/ 900/ 1800/1900 W-CDMA (UMTS-FDD, UTRA-FDD) 900/2100MHz, compatible 3G network 850/900/1900/2100MHz VDF1400/9030G: LTE B1/3/7/8/20 4G network 9030Q: LTE B1/3/7/8/20/40 SIM Card Number SS (Single SIM) USB 2.0...
  • Page 6: Portable Label

    L1 Service Manual Communication Ltd. Auto focus Camera Flash Camera Stabilizer(OIS) Video capture (resolution@fps) 720p 11fps Video Playback 720p 11fps G-sensor Proximity Light sensor E-Compass Sensors Gyroscope Pressure sensor Sensor Hub Hall IC Battery capacity (mAh) 5830mAh Standby time 450H target Battery Talking time (Hours) 20h(LCD off)
  • Page 7 L1 Service Manual Communication Ltd. Rev. Page 7/26 9030G/9030Q/VFD1400 Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 8: Commercial Label Samples

    L1 Service Manual Communication Ltd. 2.2. Commercial Label Samples 2.3. L1 Spare Part List Please get the latest SPL in Forlog system. Rev. Page 8/26 9030G/9030Q/VFD1400 Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 9: Accessory

    L1 Service Manual Communication Ltd. 2.4. Accessory 2.4.1. Charger 2.4.2. Headset Rev. Page 9/26 9030G/9030Q/VFD1400 Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 10: End User Usb Cable

    L1 Service Manual Communication Ltd. 2.4.3. End user USB cable 2.5. Maintenance policy This chapter describes the maintenance of the 9030G/9030Q/VDF1400 series device authorized at L1 repair centre. The maintenance operations can only be performed in approved repair centres. General Main L1 maintenance operations are as following: 2.5.1.
  • Page 11: For Standard Accessories (Charger, Headset And Usb Cable)

    L1 Service Manual Communication Ltd. 2.5.2. For standard accessories (charger, headset and USB cable) Warranty check Functional check Replacement of defective accessories 2.5.3. If input the following codes on tablet, you can: Code Description “Settings” -> “About tablet” -> Check IMEI number “Status”...
  • Page 12 L1 Service Manual Communication Ltd. 2. Press “volume” key to select “wipe data / factory reset”, press “power” key to confirm; 3. Press “volume” key to select “Yes” and the press “power” key to double confirm the factory reset; 4. Factory reset complete, press “volume” key to select “reboot system now” and press “power” key to confirm.
  • Page 13: Tablet Maintenance

    L1 Service Manual Communication Ltd. 2.6. Tablet maintenance Equipments for handset test.  Battery with full power.  One SIM card. It is recommended the following tools:  One PC with Windows 2000/NT/XP/Windows 7.  One ampere meter for charger current test. 2.7.
  • Page 14 L1 Service Manual Communication Ltd. Coding year Coding month Coding day Note: mouth year Rev. Page 14/26 9030G/9030Q/VFD1400 Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 15: Imei Check

    L1 Service Manual Communication Ltd. 2.8. IMEI Check Power on the handset, enter ”Settings” -> “About tablet” -> “Status” -> “IMEI information”. Input 0X0-0+= on calculator screen. There are two IMEI sticker positions on the device: Position 1: in the back casing Position 2: in the SD slot cover If the IMEI sticker in the back casing is not lost: We should make sure that the IMEI number MUST be the same with the one on the IMEI sticker;...
  • Page 16: Accessories Inspection

    L1 Service Manual Communication Ltd. Dropped.  Keypad tear off, LCD lens, connectors fallen off Gap:  External physical damage relating to abnormal use, like front case and frame opened Others:  Damage caused by disassembly like wrong part assembly, lost of components ...
  • Page 17 L1 Service Manual Communication Ltd. the interface displaying the SW version. Select “Auto” to start the auto test, or select “MANU” to do the MMI test manually. If one of the tests failed during “Auto” test mode, it will display “Failed: xxx, Press „Next‟ to go on test; Press „RETEST‟...
  • Page 18 L1 Service Manual Communication Ltd. VII. You will see the LCD display white if it functions well. VIII. Press “Pass” to continue. IX. You will see the LCD display grey if it functions well. X. Press “Pass” to continue.  Keyboard I.
  • Page 19 L1 Service Manual Communication Ltd. II. Press “Pass” to continue;  AUDIO I. You will hear piece of record from the left speaker if it functions well; II. Press ”Pass” to continue; III. You will hear piece of record from the right speaker if it functions well; IV.
  • Page 20 L1 Service Manual Communication Ltd. The “Volume Down “and “Volume Up” will display grey when you adjust the volume if it functions well. III. Press ”Pass” ,you will hear one record in right discrete; The “Volume Down “and “Volume Up” will display grey when you adjust the volume if it functions well.
  • Page 21 L1 Service Manual Communication Ltd. III. Press “Pass” to continue;  Insert SIM card and the phone will detect it if functions well; Press “Pass” to continue;  Memory Card Insert Memory card and the phone will detect it if functions well; Press “Pass”...
  • Page 22: Software Download

    L1 Service Manual Communication Ltd. Insert SIM card and follow the instruction if it functions well. Press”Pass” to continue;  Calling I. It will automatically call the emergency call if it functions well. II. Press “Pass” to continue;  BATTERY CTRL You will see the battery status information.
  • Page 23: Handset Driver Installation

    L1 Service Manual Communication Ltd. 3.2 Handset driver installation Double click to install the Sugar QCT_SP V10.4.7, then select the “YES” to install the USB driver. 3.3 SW download process Login the Sugar QCT_SP, then select the 9030G/9030Q/VDF1400 model: Rev. Page 23/26 9030G/9030Q/VFD1400 Level 1 Service Manual...
  • Page 24 L1 Service Manual Communication Ltd. II. Plug the device to the PC on power on mode. Click the „Get Version‟ button, it will display the SW version , IMEI, Cu ref etc of the handset, press “Yes “ to continue. Rev.
  • Page 25 L1 Service Manual Communication Ltd. III. Click the “Upgrade” button. Online upgrade process starting: Rev. Page 25/26 9030G/9030Q/VFD1400 Level 1 Service Manual All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 26 L1 Service Manual Communication Ltd. IV. Upgrade finished: If you have any question or problem, please feel free to contact us. Thanks for your cooperation. TCL Communication Ltd. Global Customer Service TS Dept. Jun 7 , 2016 Rev. Page 26/26 9030G/9030Q/VFD1400 Level 1 Service Manual All rights reserved.

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