Combined And Other Required Maintenance Service Tasks; Overlapping Labor With Other Repairs; Previous Customer-Pay Repairs; Reimbursement Procedure - BMW N63 Technical Service

Table of Contents

Advertisement

After the Engine Oil Service Retrofit is Completed, a CBS Data Reset and if applicable a CBS
Correction Must Be Performed
The engine oil service interval calculation will now be based on 12 months or approximately 10,000 miles;
one of the following steps should be performed:
• If the engine oil service task shows Recommended, Due or qualifies to be performed based on the "60-
day Bundling" procedure (see SI B01 06 13), reset the engine oil service CBS data to 100%.
Or
• If the engine oil service task does not show Recommended, Due or does not qualify to be performed
based on the "60-day Bundling" procedure, reset the engine oil service CBS data to 100% and
perform a CBS correction, in order to reduce the engine oil service counter by 1.

Combined and Other Required Maintenance Service Tasks

Please be sure to perform the service tasks that are "combined with engine oil" when applicable, as well as
any "stand alone" maintenance tasks that qualify.
If eligible, claim these other items under the BMW Maintenance Program or, after reviewing with the
customer with his or her approval, invoice these items separately as customer-pay.

Overlapping Labor with Other Repairs

If invoicing additional KSD2 flat rate labor operation codes for the other repair work results in overlapping
labor being claimed, invoice work time labor operation 00 50 000 instead for the additional time (FRU) minus
the overlap.
On the repair order and in the claim comment section, please identify the labor operations that labor operation
code 00 50 000 replaces and itemize the claimed FRU amount.
Even though work time labor operation code 00 50 000 ends in "000," it is not considered a Main labor
operation. When work time labor operation 00 50 000 is being used for work that will be claimed under
different defect codes, separate punch time(s) are required.

Previous Customer-pay Repairs

BMW of North America, LLC will provide reimbursement for "qualifying customer-pay" timing chain
repairs" that were performed on an eligible vehicle prior to the release of the N63 Engine Timing Chain
Inspection Measure.
Customer-pay repairs, when they were performed, are subject to the applicable New Vehicle/SAV Limited
Warranty's exclusions and limitations, in addition to the vehicle and coverage eligibility requirements.
Repairs performed on ineligible vehicles or the diagnosis and repair of other unrelated issues do not qualify
for reimbursement.
To request reimbursement for a "qualifying customer-pay repair," performed either by an authorized BMW
center or independent repair shop, please have your customer submit a reimbursement request online at
www.BMW-RP.com.

Reimbursement Procedure

To initiate the online process, the customer will be asked to attach PDF files of the required documentation;
this is outlined in the attachment below.
https://www.bmwtis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/235...
Page 16 of 17
6/4/2015

Advertisement

Table of Contents
loading

Table of Contents