Troubleshooting Tips - GE CAFE CZS22M Owner's Manual And Installation Instructions

Troubleshooting Tips... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem
Refrigerator does not operate Refrigerator in defrost cycle.
Vibration or rattling (slight
vibration is normal)
Motor operates for long
periods or cycles on and
off frequently. (Modern
refrigerators with more storage
require more operating time.
They start and stop often to
maintain even temperatures.)
compartment too warm
food (frost within package is
normal)
Divider between refrigerator
feels warm
Automatic icemaker does not
work
Ice cubes have odor/taste
Small or hollow cubes
Cube dispenser does not work
(on some models)
Water has poor taste/odor
(on some models)
49-1000209 Rev. 0
Possible Causes
Freezer control in 0 (off) position.
Refrigerator is unplugged.
The fuse is blown/circuit breaker is
tripped.
Refrigerator is in showroom mode. Unplug the refrigerator and plug it back in.
Rollers need adjusting.
Normal when refrigerator is first
plugged in.
Often occurs when large amounts of
food are placed in refrigerator.
Door left open.
Hot weather or frequent door
openings.
Temperature controls set at the
coldest setting.
Temperature control not set cold
enough.
Warm weather or frequent door
openings.
Door left open.
Door left open.
Too frequent or too long door
openings.
Automatic energy saver system
circulates warm liquid around front
edge of freezer compartment.
Icemaker power switch is in the OFF
position.
Water supply turned off or not
connected.
Freezer compartment too warm.
Piled up cubes in the storage bin
cause icemaker to shut off.
Ice cubes stuck in icemaker.
Ice storage bin needs cleaning.
Food transmitting odor/taste to ice
cubes.
Interior of refrigerator needs
cleaning.
Water filter clogged.
Door left open.
Temperature control not set cold
enough.
Icemaker power switch is in the 1
(on) position, but the water supply
to the refrigerator has not been
connected.
Defrost heater is on.
Icemaker or water supply turned off.
Ice cubes are frozen to icemaker
feeler arm.
An item is blocking or has fallen into
the ice chute inside the top bin of the
freezer.
Irregular ice clumps in storage
container.
Dispenser is .
Water dispenser has not been used
for a long time.
What To Do
Wait about 30 minutes for defrost cycle to end.
Push the plug completely into the outlet.
Replace fuse or reset the breaker.
See Rollers.
Wait 24 hours for the refrigerator to completely cool down.
This is normal.
Check to see if package is holding door open.
This is normal.
See Controls.
See Controls.
Set the temperature control one step colder. See Controls.
Check to see if package is holding door open.
Check to see if package is holding door open.
This helps prevent condensation on the outside.
Slide the power switch to the ON position.
See Installing the water line.
Wait 24 hours for the refrigerator to completely cool down.
Level cubes by hand.
Turn off the icemaker, remove cubes and turn the icemaker
back on.
Empty and wash bin. Discard old cubes.
Wrap foods well.
See Care and cleaning.
Replace filter cartridge with new cartridge or with plug.
Check to see if package is holding door open.
See Controls.
(on) position will damage the water valve.
This is normal.
Turn on icemaker or water supply.
Remove cubes.
Remove any item that might be blocking, or has fallen into the
chute.
Break up with fingertip pressure and discard remaining
clumps.
colder setting, one position at a time, until clumps do not form.
Press and hold the Lock pad for 3 seconds.
Dispense water until all water in system is replenished.
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