Additional Information; Troubleshooting - Sony DVP-NS300 Operating Instructions (CD/DVD Component) Operating Instructions Manual

Additional Information

Troubleshooting

If you experience any of the following
difficulties while using the CD/DVD player,
use this troubleshooting guide to help remedy
the problem before requesting repairs.
Should any problem persist, consult your
nearest Sony dealer.
Power
The power is not turned on.
, Check that the mains lead is connected
securely.
Picture
There is no picture.
, The connecting cords are not connected
securely.
, The connecting cords are damaged.
, The CD/DVD player is not connected to the
correct TV input jack (page 17).
, The video input on the TV is not set so that you
can view pictures from the CD/DVD player.
, In the Setup Display, set "LINE" in
"CUSTOM SETUP" to the appropriate item
that conforms to your system (page 59).
Picture noise appears.
, The disc is dirty or flawed.
, If the picture output from your CD/DVD
player goes through your VCR to get to your
TV, the copy-protection signal applied to
some DVD programmes could affect picture
quality. If you still experience problems even
when you connect your CD/DVD player
directly to your TV, please try connecting your
CD/DVD player to your TV's S video input
(page 17).
64
The picture is black and white.
, In the Setup Display, set "LINE" in
"CUSTOM SETUP" to the appropriate item
that conforms to your TV(page 59).
, Depending on the TV, the picture on the
screen becomes black and white when you
play a disc recorded in the NTSC colour
system.
Even though you set the aspect ratio
in "TV TYPE" of "SCREEN SETUP,"
the picture does not fill the screen.
, The aspect ratio of the disc is fixed on your
DVD.
Sound
There is no sound.
, The connecting cord is not connected securely.
, The connecting cord is damaged.
, The CD/DVD player is connected to the
wrong input jack on the amplifier (receiver)
(page 21, 22, 24).
, The amplifier (receiver) input was not
changed so that you can listen to the CD/DVD
player.
, The CD/DVD player is in pause mode or in
Slow-motion Play mode.
, The CD/DVD player is in fast forward or fast
reverse mode.
, If the audio signal does not come through the
DIGITAL OUT (COAXIAL)
audio settings (page 61).
Sound is noisy.
, The disc is dirty or flawed.
, When playing a CD with DTS sound tracks,
noise will come from the LINE OUT L/R
jack
(AUDIO) (page 31).
Sound distortion occurs.
, Set "AUDIO ATT" in "AUDIO SETUP" to
"ON" (page 61).
jack
, check the