Panasonic Toughbook FZ-T1 Series Operating Instructions Manual page 48

Troubleshooting
The unit does not respond.
•
Turn the unit off and then on again.
•
If an app does not work normally, follow the instructions below to force quit or uninstall the
problematic app or process.
Swipe up the home screen, and then in the app list, tap [Settings] ® [Apps & notifications].
1.
2.
Select the desired app or process and then tap [UNINSTALL] or [FORCE STOP].
The screen freezes and no operations can be performed.
•
Press and hold
again.
I cannot enter text using voice recognition.
•
An Internet connection is needed to enter text using your voice. Make sure the unit can connect to
the Internet.
Some apps do not function after updating the unit's software.
•
The apps may not be compatible with the newest version of the unit's software. To return the unit to
the previous version of the software, contact your technical support representative.
The unit cannot connect to external services (Google services, mobile networks, etc.).
•
Confirm all relevant settings and contact the service provider. If the trouble persists, contact your
technical support representative.
Location information is incorrect.
•
Mobile networks (certain models only) and radio waves from satellites are used to acquire location
information.
Positioning may take time, or location information may be less accurate under the following
conditions because radio wave signal reception is poor.
–
Immediately after turning on the unit
–
When acquiring location information for the first time
–
When out of the mobile network range
–
When you are in the following places:
•
Inside a building
•
Inside a vehicle such as car or train
•
Inside a tunnel or underground
•
Under an elevated bridge
•
In a city with skyscrapers
•
In an area dense with trees
•
In a mountainous region
48 Operating Instructions - Reference Manual
(power button) for at least 10 seconds to force the unit to restart, and then try