If Trouble Occurs - Sony S-Frame 4-262-215-12 (1) Operating Instructions Manual

If trouble occurs

Symptom Check item
The power is not • Is the plug of the AC
turned on.
• Is the built-in battery pack
Some images are • Are the images displayed in
not displayed.
• Does the mark displayed
• Are there more than 4,999
• Did you rename the file with
• Is there a folder with more
A video file is not • Does the mark displayed
played.
Fast forward/
backward
playback is not
available.
adaptor connected correctly?
out of charge?
the index view?
below appear in the index
view?
images in the internal
memory, external memory
or memory card?
a computer or other device?
than 8 levels in its hierarchy
on the memory card or in the
external device?
below appear in the index or
single view display?
–
Cause/Solutions
c Connect the AC adaptor correctly
(page 13).
c If the image is displayed in the index view
but cannot be displayed as single image,
the image file may be damaged even
though its thumbnail preview data is fine.
c If a mark is displayed, the thumbnail data
or image itself cannot be opened.
c A file that is not compatible with DCF
may not be displayed with the photo
frame, even if it can be displayed with a
computer.
c The photo frame can play, save, delete, or
otherwise handle up to 4,999 image files.
c If you named or renamed the file on your
computer and the file name includes
characters other than alphanumeric
characters, the image may not be able to
be displayed on the photo frame.
c The photo frame cannot display images
saved in a folder that is more than 8 levels
deep.
c If the mark shown on the left is displayed,
the video file may not supported by the
photo frame. For video files that cannot be
played, see "Playing a video file"
(page 19).
c Fast forward/backward playback of some
video files may not be available with the
photo frame.
Continued
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