Troubleshooting; If Trouble Occurs - Sony S-Frame DPF-D70 Operating Instructions Manual

Troubleshooting
If trouble occurs
Before submitting the photo frame for repair, try using the following guidance to solve the problem.
If the problem persists, consult with your Sony dealer or Sony service facilities.
Power supply
Symptom Check item Cause/Solutions
The power cannot
•
Is the power plug inserted
~ Insert the power plug properly.
be turned on. properly?
Displaying images
If the power is turned on but images are not displayed or the settings of the operation screen cannot
be configured, confirm the following check items.
Symptom Check item Cause/Solutions
No images are
•
Is a memory card inserted
~
Insert a memory card properly.
displayed on the
properly? C-""'pages 14)
screen.
•
Does the memory card
~
Insert a memory card containing images.
contain images saved with a
~
Check the file formats that can be
digital camera or other displayed. (-..... page 39)
device?
• Is the file format compatible ~
A file that is not compatible with DCF
with the DCF? may not be able to be displayed with the
photo frame, even if it can be displayed
with a computer.
Some images are
•
Are the images displayed in
~
If the image is displayed in the index view
not displayed.
the index view? but cannot be displayed as single image,
the image file may be damaged even
though its thumbnail preview data is fine.
~
A file that is not compatible with DCF
may not be able to be displayed with the
photo frame, even if it can be displayed
with a computer.
32
GB