Troubleshooting - Silk'n SatinGlow H3301 Instructions For Use Manual

11. Troubleshooting

11.1 "My Silk'n SatinGlow does not start."
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Make sure the power adapter is properly connected to the Silk' n SatinGlow device.
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Make sure the power adapter is plugged into an electrical outlet on the wall.
11.2 "A light pulse is not emitted when I press the Pulse Button."
Make sure that the ready indicator light is blinking to ensure you have good contact with the
skin and that the treatment surface is evenly and firmly pressed to the skin. For your safety, the
pulse button will activate a pulse only if the treatment surface is firmly pressed against the skin.
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Check the skin tone warning indicator light. If it blinks, this is an indication that your
skin tone, measured by the skin colour sensor, is too dark for safe application. Try
using the device on a different body part or contact Silk'n support.
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Check the replacement cartridge indicator light. If it is on, disconnect Silk' n SatinGlow
and replace the disposable lamp cartridge.
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Make sure that the ready indicator light is on.
» If within 10 seconds the ready indicator light remains off, turn Silk' n SatinGlow off
and back on by pressing the On/Stdby button twice.
» If the problem persists, contact your local Silk'n Customer Service Center.
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