Troubleshooting; My Silk'n Glide™ Does Not Start; A Light Pulse Is Not Emitted When I Press The Pulse Switch - Silk'n Glide Instructions For Use Manual

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11. Troubleshooting

11.1. "My Silk'n Glide™ does not start."

Make sure the ADAPTOR is properly connected to the Glide™ device.

Make sure the ADAPTOR is plugged into an electrical outlet on the wall.

11.2. "A light pulse is not emitted when I press the PULSE TRIGGER"

Make sure that the READY/SKIN TONE WARNING INDICATOR LIGHT is blinking slowly to ensure you

have good contact with the skin and that the TREATMENT SURFACE is evenly and firmly pressed to the skin.

For your safety, the PULSE TRIGGER will activate a pulse only if the TREATMENT SURFACE is firmly pressed

against the skin.

Check the SKIN TONE WARNING INDICATOR LIGHT. If it blinks rapidly, this is an indication that your

skin tone, measured by the SKIN COLOR SENSOR, is too dark for safe application. Try using the device on

a different body part or contact Silk'n™ support.

If the SKIN TONE WARNING INDICATOR LIGHT is constantly on, together with any number of indicator

lights, you have a system error. If this problem persists, contact your local Glide™ Customer Service Center.

If these problems persist, contact your local Silk'n™ Customer Service Center.

Check if all lights are blinking together in a circle. If so, unplug the device from its power source. The device

has reached its End of Life stage. This device is to be orderly disposed of. Deliver your old equipment to the

nearest electronic waste collection point for safe and efficient disposal.

Do not attempt to open or repair your Silk'n Glide™ device. Only authorized

Silk'n™ repair centers are permitted to perform repairs.

Opening Silk'n Glide™ may expose you to dangerous electrical components and to pulsed light energy, either

of which may cause serious bodily damage and/or permanent eye injury.

Trying to open Silk'n Glide™ may also damage the device and will void your warranty.

Please contact Silk'n™ Customer Service if you have a broken or damaged device in need or repair.

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