Content Welcome Your hearing instruments Instrument type Getting to know your hearing instruments Components and names Controls Hearing programs Features Batteries Battery size and handling tips Replacing batteries Daily use Turning on and off Inserting and removing the hearing instruments 13 Adjusting the volume Changing the hearing program ...
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Maintenance and care Hearing instruments Professional maintenance Further information Safety information Accessories Symbols used in this document Troubleshooting Country-specific information Service and warranty ...
Welcome Thank you for choosing our hearing instruments to accompany you through everyday life. Like anything new, it may take you a little time to become familiar with them. This guide, along with support from your Hearing Care Professional, will help you understand the advantages and greater quality of life your hearing instruments offer.
Your hearing instruments This user guide describes optional features that your hearing instruments may or may not have. Ask your Hearing Care Professional to indicate the features that are valid for your hearing instruments. Instrument type Your hearing instruments are customized models that have been individually manufactured based on the anatomy of your ears.
Getting to know your hearing instruments It is recommended to familiarize yourself with your new hearing instruments. With the instruments in your hand try using the controls and note their location on the instrument. This will make it easier for you to feel and press the controls while wearing the hearing instruments. If you have problems pressing the controls of your hearing instruments while wearing them, you can use a smartphone app to control your instruments.
ITE (In The Ear) ➊ ➋ Microphone ➋ Push button ➊ ➌ ➌ Second microphone ➍ ➍ Battery compartment ➎ Vent (optional) ➎ Controls With the push button you can, for example, switch hearing programs. The Hearing Care Professional has programmed your desired functions to the push button.
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Push button function Press briefly: Program up Volume up Volume down Tinnitus therapy signal level up Tinnitus therapy signal level down TV stream on/off Press for about 2 seconds: Program up Volume up Volume down Tinnitus therapy signal level up Tinnitus therapy signal level down TV stream on/off Activate/deactivate airplane mode Press for more than 3 seconds:...
Hearing programs Read more in section "Changing the hearing program". Features Power-on delay enables whistle-free insertion of hearing instruments. Read more in section "Turning on and off". The tinnitus therapy feature generates a sound to distract you from your tinnitus.
Batteries When the battery is low the sound becomes weaker or you will hear an alert signal. The battery type will determine how long you have to replace the battery. Battery size and handling tips Ask your Hearing Care Professional for recommended batteries. Battery size: ●...
Replacing batteries Removing the battery: Open the battery compartment. Remove the battery by hand. Inserting the battery: If the battery has a protective film, remove it only when you are ready to use the battery. Insert the battery with the "+" symbol facing upwards. Carefully close the battery compartment.
Daily use Turning on and off You have the following options to turn your hearing instruments on or off. Via battery compartment: Turning on: Close the battery compartment. The default volume and hearing program are set. Turning off: Open the battery compartment fully. Via push button: Turning on or off: Press and hold the push button for several seconds.
Inserting and removing the hearing instruments Your hearing instruments have been fine-tuned for your right and left ear. The labeling on the hearing instruments indicates the side: ● "R" = right ear ● "L" = left ear Inserting a hearing instrument: Carefully push the hearing instrument into the ear canal.
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Removing a hearing instrument: NOTICE Never pull on the battery compartment door to remove the hearing instrument. This could damage your hearing instrument. Push lightly on the back of your ear to loosen the hearing instrument. Grip the hearing instrument in the ear canal with two fingers and pull it carefully out.
Adjusting the volume Your hearing instruments automatically adjust the volume to the listening situation. If you prefer manual volume adjustment, press the push button. Refer to section "Controls" for the setting of your push button. An optional signal can indicate the volume change. Changing the hearing program Depending on the listening situation, your hearing instruments automatically adjust their sound.
Further adjustments (optional) You can also use the hearing instrument controls to change other features, for example, the level of the tinnitus therapy signal. Refer to section "Controls" for the setting of your controls.
Special listening situations On the phone When you are on the phone, turn the receiver slightly so that it does not completely cover your ear. Telephone program You may prefer a certain volume when using the phone. Ask your Hearing Care Professional to configure a telephone program.
Audio streaming with iPhone Your hearing instruments are Made for iPhone hearing instruments. This means you can get phone calls and listen to music from your iPhone directly into your hearing instruments. For more information about compatible iOS devices, pairing, audio streaming and other useful functions, contact your Hearing Care Professional.
Maintenance and care To prevent damage it is important that you take care of your hearing instruments and follow a few basic rules, which will soon become a part of your daily routine. Hearing instruments Drying and storage Dry your hearing instruments overnight. For longer periods of non-use, store your hearing instruments in a dry environment with an open battery compartment and the batteries removed.
Never use running water or immerse the devices in water. Never apply pressure while cleaning. Ask your Hearing Care Professional for recommended cleaning products, special care sets, or more information on how to keep your hearing instruments in good condition. Professional maintenance Your Hearing Care Professional can perform a thorough professional cleaning and maintenance.
Further information Safety information For more safety information, refer to the safety manual supplied with the device. Accessories The type of available accessories depends on the instrument type. Examples are: an audio streaming device or a smartphone app for remote control. Consult your Hearing Care Professional for further information.
compliance with safety and regulatory standards. Please note that the use of this accessory with iPhone, iPad, or iPod may affect wireless performance. Troubleshooting Problem and possible solutions Sound is weak. ● Increase the volume. ● Gently close the battery compartment completely. ● Clean the hearing instrument.
Problem and possible solutions Hearing instrument does not work. ● Turn the hearing instrument on. ● Gently close the battery compartment completely. ● Replace the empty battery. ● Make sure the battery is inserted correctly. ● Power-on delay is active. Wait several seconds and check again.
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