TruHearing TH Premium SR LI 19 User Manual
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- Manual for hearing care professionals (16 pages) ,
- User manual (21 pages)
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Summary of Contents for TruHearing TH Premium SR LI 19
- Page 1 TH Premium SR LI 19 User Guide...
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Page 2: Table Of Contents
Content Inserting and removing the hearing instruments Adjusting the volume Changing the hearing program Welcome Charging the internal battery of your charger Intended use Checking the battery capacity of your charger Your hearing instruments Special listening situations Instrument type On the phone Getting to know your hearing instruments Audio streaming with iPhone ... - Page 3 Charger Troubleshooting Professional maintenance Country-specific information Important safety information for hearing instruments Important information and charger Conformance information for charger Service and warranty Safety information on lithium-ion rechargeable batteries Safety information for hearing instruments Safety information for charger Further information Accessories Operating, transport and storage conditions for hearing instruments and charger ...
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Page 4: Welcome
Welcome Before using your hearing instruments for the first time, fully charge them. Thank you for choosing our hearing instruments to accompany you through everyday life. Like anything new, it may take you a little time to become familiar with them. Intended use This guide, along with support from your Hearing Care Professional, Hearing instruments are intended to improve the hearing of... -
Page 5: Your Hearing Instruments
Your hearing instruments The wireless functionality enables advanced audiological features and synchronization between your two hearing instruments. Your hearing instruments feature Bluetooth low energy* technology ® This user guide describes optional features that your hearing allowing for easy data exchange with your smartphone, and for instruments may or may not have. -
Page 6: Components And Names
Components and names ➊ ➍ ➋ ➏ ➌ ➏ ➌ ➌ ➊ ➌ ➋ ➍ ➎ ➍ ➎ ➊ ➍ Button ➊ ➍ Ear piece Microphone openings ➋ ➎ Charging slots USB port for power supply ➋ ➎ Receiver Charging contacts ➌ ➏... -
Page 7: Hearing Programs
Hearing programs You can use the following standard ear pieces: Standard ear pieces Size Click Sleeve (vented or closed) Click Dome™ single (open or closed) Click Dome semi-open Read more in section "Changing the hearing program". Click Dome double You can easily exchange the standard ear pieces. Read more in section "Maintenance and care". -
Page 8: Features
Daily use Features The tinnitus therapy feature generates a sound to distract you from your tinnitus. Charging How you can use the charger You can use your charger in three different ways. Charging via electrical outlet When the charger is plugged in, it charges the hearing instruments (if they are placed in the charger) and it charges the integrated battery at the same time. - Page 9 Mobile charging Turning the charger on or off When you are mobile with no electrical outlet available, When the charger is connected to an electrical outlet, it is you can still charge your hearing instruments. Energy is automatically turned on and cannot be turned off. fed from the charger's integrated battery into your hearing During mobile charging, press and hold the button for 5 seconds to instruments.The charger must be turned on to do so.
- Page 10 If the status LEDs do not light up when you insert the hearing Charging hearing instruments instruments, check the following: Place the right hearing ● The hearing instruments are not correctly placed. Push them instrument in the charging slot slightly into their charging slots or close the charger's lid. marked with an "R", and the ●...
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Page 11: Turning On And Off Hearing Instruments
Charging status of hearing instruments Low power indication of the hearing instruments The LED next to the hearing instrument indicates the You will hear an alert signal to indicate the power cell is running charging status of the hearing instrument. Note that the low. -
Page 12: Switching To Standby Mode
Switching to standby mode Inserting and removing the hearing instruments Via remote control, you can switch your hearing instruments to Your hearing instruments have been fine-tuned for your right and standby mode. This mutes the hearing instruments. When you leave left ear. Letters indicate the side: ● standby mode, the previously used volume and hearing program R = right ear ●... - Page 13 Carefully push the ear piece in the Correct: ➊ ear canal ➋ Twist it slightly until it sits well. Open and close your mouth to avoid accumulation of air in the ear canal. Lift the hearing instrument and slide ➋ it over the top of your ear Incorrect: ➊...
- Page 14 The optional retention strand helps to securely retain the ear piece ● It may be helpful to insert the right hearing instrument in your ear. To position the retention strand: with the right hand and the left hearing instrument with Bend the retention strand and position the left hand.
- Page 15 Removing a hearing instrument: CAUTION ➊ Lift the hearing instrument and Risk of injury! slide it over the top of your In very rare cases the ear piece could remain in your ear ➊ when removing the hearing instrument. If this happens, have the ear piece removed by a medical professional.
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Page 16: Adjusting The Volume
Adjusting the volume Changing the hearing program Your hearing instruments automatically adjust the volume to the Depending on the listening situation, your hearing instruments listening situation. automatically adjust their sound. If you prefer manual volume adjustment, use a remote control Your hearing instruments may also have several hearing programs option. -
Page 17: Charging The Internal Battery Of Your Charger
Charging the internal battery of your charger NOTICE Use of incompatible parts poses a risk of malfunction. Use only the USB power cable that is provided with the ➋ charger. ➊ Ensure your electrical plug complies with the requirements. Refer to the section "Requirements for the electrical plug". Connect the micro-USB side of the USB power cable to the ➊... -
Page 18: Checking The Battery Capacity Of Your Charger
For an overview of the hearing instruments' charging status, refer to Charging status of your charger the section "Charging hearing instruments". The front LED indicates the charging status of the charger and its internal battery. While the internal battery is being charged, the Checking the battery capacity of your charger charging status is indicated as follows: To check whether the charger's internal battery has enough capacity to fully charge your hearing instruments LED Status description... - Page 19 ● The charger's internal battery is too low to display the status. LED Status description Connect the charger to an electrical outlet, wait several minutes Green and try again. Internal battery has enough capacity to fully charge two hearing instruments. Orange Internal battery does not have enough capacity to fully charge two hearing instruments.
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Page 20: Special Listening Situations
Special listening situations If a telephone program is configured for your hearing instruments, it is listed in section "Hearing programs". On the phone Audio streaming with iPhone When you are on the phone, hold the telephone receiver slightly above your ear. The hearing Your hearing instruments are Made for iPhone hearing instrument and telephone receiver have to be instruments. -
Page 21: Airplane Mode For Hearing Instruments
Frequently asked questions Airplane mode for hearing instruments In areas where the use of Bluetooth technology is not allowed You may have some questions on how to best charge your hearing (e.g. on some airplanes), you can activate the airplane mode. This instruments. Read the questions and answers below. If you have turns Bluetooth in your hearing instruments off temporarily. - Page 22 How can I turn off my hearing instruments without What should I pay attention to when charging? charging them? The hearing instruments and charger must be clean Place the hearing instruments in the charger. Ensure that and dry. Observe the operation conditions in section they are inserted correctly (status LEDs light up). The hearing "Operating, transport, and storage conditions". Avoid charging at instruments are automatically turned off and start charging.
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Page 23: Maintenance And Care
Maintenance and care Never use running water or immerse the devices in water. Never apply pressure while cleaning. To prevent damage it is important that you take care of your hearing instruments and follow a few basic rules, which will soon become a part of your daily routine. -
Page 24: Ear Pieces
At 6 month intervals you will have to charge the hearing Storage instruments to avoid an unrecoverable deep-discharge of the ● Short-term storage (up to several days): Turn off your hearing power cell. Deep-discharged power cells cannot be charged instruments by placing them in the charger. anymore and they have to be replaced. - Page 25 For all types of ear pieces: For Click Domes or Click Sleeves: Squeeze the tip of the ear piece. Clean the ear piece right after removal with a soft and dry tissue. This prevents that cerumen becomes dry Exchanging and hard. Exchange standard ear pieces approximately every three months.
- Page 26 Take particular care that Exchanging Click Domes the new Click Dome clicks To remove the old Click Dome, use the removal tool or follow the noticeable in place. instructions on the packaging of the Click Domes. Be careful not Check the firm fit of the new to pull the receiver cable.
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Page 27: Charger
Charger Exchanging Click Sleeves Turn the Click Sleeve inside out. Cleaning NOTICE Grasp the Click Sleeve and the receiver (not the receiver cable) with your fingers Risk of injuries caused by electric shock! and pull the Click Sleeve off. If cleaning is required, disconnect the charger from the power supply. -
Page 28: Professional Maintenance
Important safety information for Professional maintenance hearing instruments and charger Your Hearing Care Professional can perform a thorough professional cleaning and maintenance. Ask your Hearing Care Professional for your individual Safety information on lithium-ion rechargeable recommendation of maintenance intervals and for support. batteries WARNING A lithium-ion rechargeable battery is permanently built into your device. - Page 29 ● Observe the operating conditions. Refer to the section Replacement and repair have to be performed by a professional. "Operating, transport, and storage conditions". Therefore: ● ● Pay special attention to protect your device from extreme heat Do not repair or replace the lithium-ion rechargeable battery (e.g.
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Page 30: Safety Information For Hearing Instruments
Safety information for hearing instruments WARNING For more safety information, refer to the safety manual supplied Risk of injury! with the device. Do not use obviously damaged devices and return them to point of sale. Safety information for charger WARNING Note that any unauthorized changes to the product may Personal safety for charger cause damage to the product or cause injury. - Page 31 WARNING WARNING Risk of burns! Charging systems may interfere with measuring devices and electronic equipment. Do not place anything other than your hearing instruments in the charger. In hospitals: The charger complies with CISPR 35 and CISPR 32. Therefore the use of the charger in hospitals should be permissible.
- Page 32 Product safety for charger WARNING Interference with implantable devices NOTICE The device can be used with all electronic implants Protect your device from extreme heat. Do not store it in that comply with the ANSI/AAMI/ISO 14117:2012 direct sunlight. Electromagnetic compatibility standard for human implants.
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Page 33: Further Information
Further information Requirements for the electrical plug Use an electrical plug with an output voltage of 5 V and a maximum Accessories output current of 500 mA. The type of available accessories depends on the instrument type. WARNING Examples are: a remote control, an audio streaming device, or a Risk of electric shock! smartphone app for remote control. -
Page 34: Operating, Transport And Storage Conditions For Hearing Instruments And Charger
Operating, transport and storage conditions for Storage Transport hearing instruments and charger Temperature 10 to 25 °C -20 to 60 °C (recommended) (50 to 77 °F) (-4 to 140 °F) Operating conditions Discharging Charging Temperature 10 to 40 °C -20 to 60 °C Temperature 0 to 50 °C 10 to 35 °C (maximum range) (50 to 104 °F) (-4 to 140 °F) -
Page 35: Disposal Information
Symbols WARNING Risk of injury, fire or explosion during shipment. Symbols used in this document Ship power cells, hearing instruments and/or charger Points out a situation that could lead to serious, moderate, according to local regulations. or minor injuries. Indicates possible property damage. Disposal information To avoid environmental pollution, do not throw power cells, Advice and tips on how to handle your device better. - Page 36 Symbols on the device or packaging “Made for iPhone”, “Made for iPad”, CE compliance label, confirms compliance with and “Made for iPod” mean that an electronic accessory has certain European Directives, refer to section been designed to connect specifically to iPhone, iPad, or iPod, "Conformance information". respectively, and has been certified by the developer to meet Apple performance standards.
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Page 37: Troubleshooting
Troubleshooting Problem and possible solutions Sound is distorted. Problem and possible solutions ● Decrease the volume. Sound is weak. ● Charge the hearing instrument. ● Increase the volume. ● Clean or exchange the ear piece. ● Charge the hearing instrument. ● Hearing instrument emits signal tones. Clean or exchange the ear piece. -
Page 38: Country-Specific Information
USA and Canada Conformance information for charger Certification information for hearing instruments with wireless The CE mark indicates conformity with the following European functionality: directives: TH Premium SR LI 19: ● 2014/30/EU concerning electromagnetic compatibility ● HVIN: WP4N1 ● 2014/35/EU concerning electrical equipment designed for use ●... - Page 39 Operation is subject to the following two conditions: ● This device may not cause harmful interference, and ● this device must accept any interference received, including interference that may cause undesired operation. For conformance information for hearing instruments, refer to the safety manual supplied with the device.
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Page 40: Service And Warranty
Service and warranty Warranty Date of purchase: Serial numbers Warranty period in months: Left hearing instrument: Right hearing instrument: Your Hearing Care Professional Charger: Service dates... - Page 41 Information in this brochure is subject to change without notice. Copyright © 2019 All rights reserved. Hearing Instrument Made in Singapore. Document No. 04005-99T01-7600 EN-USA | D10971981 Order/Item No. 10971981 1.0 V11011083 SI/19326D-20 Master Rev01, 08.2019 © 08.2019, TruHearing Inc. All rights reserved www.truhearing.com...
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