TruHearing Flyte RIE User Manual
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TruHearing Flyte RIE User Manual

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User Guide
Flyte BTE
User Guide
Flyte RIE
400846011US-17.10-Rev.A.indd 1
Flyte BTE
User Guide
02-10-2017 14:46:59

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  • Page 1 User Guide Flyte BTE User Guide Flyte RIE 400846011US-17.10-Rev.A.indd 1 02-10-2017 14:46:59 Flyte BTE User Guide...

  • Page 2: Statement

    Hearing instrument type designations for models included in this user guide are: BRIE, FCC ID: X26BRIE, IC: 6941C-BRIE. Please see page 7 for list of models referring to all types. Statement: This device complies with part 15 of the FCC rules and ICES-003 of the ISED rules. Operation is subject to the following two conditions: 1.

  • Page 3: Intended Use

    The products are in compliance with the following regulatory requirements: • In EU: the device conforms to the Essential Requirements according to Annex I of Council Directive 93/42/EEC for medical devices (MDD). • GN Hearing A/S declares that the radio equipment type(s) LO85 and LO90 is/are in compliance with Directive 2014/53/EU (RED).

  • Page 4: Prescription Use Of A Tinnitus Sound Generator (Tsg) Hearing Instrument

    Prescription use of a Tinnitus Sound Generator (TSG) hearing instrument The TSG module should be used as prescribed by your doctor, audiologist or hearing healthcare profes- sional. In order to avoid permanent hearing damages, the maximum daily usage depends on the level of the generated sound.

  • Page 5: Introduction

    Introduction Congratulations on the purchase of your new hearing instruments. The innovative sound technology and design, combined with the customised device programming selected by your hearing care professional, will make hearing a more enjoyable experience. Hearing instruments will enable you to hear sounds that you may not have heard in years because of your hearing loss.
  • Page 6 Hearing instrument model: Model 62: Battery size 13 Receiver tube length: Dome size: Left serial number: Right serial number: 400846011US-17.10-Rev.A.indd 6 02-10-2017 14:46:59...
  • Page 7 Receiver-in-the-ear (RIE) hearing instruments of type BRIE with FCC ID X26BRIE, IC number 6941-BRIE and size 13 battery are available in the following variants: FL962-DRW UP, FL962-DRW HP, FL962-DRW MP, FL962-DRW LP FP962-DRW-UP, FP962-DRW-HP, FP962-DRW-MP, FP962-DRW-LP FL762-DRW UP, FL762-DRW HP, FL762-DRW MP, FL762-DRW LP FP762-DRW-UP, FP762-DRW-HP, FP762-DRW-MP, FP762-DRW-LP The identification number for the BRIE device models can be found at location “14”...

  • Page 8: Table Of Contents

    Contents Statement: ......2 Listen to radio or TV ..... 21 Intended use .
  • Page 9 General warnings ..... . . 32 Technical data......48 Tinnitus Sound Generator (TSG) module .
  • Page 10 62 models (type BRIE) 1. Receiver tube 9, 10 2. Receiver Open Dome 3. Receiver Tulip Dome 4. Receiver Power Dome 5. RIE mold 6. Sports lock Battery compartment 8. Receiver 9. Push button 10. Volume Control (optional) 11. LP receiver tube 12.

  • Page 11: Getting Started

    Getting started On/Off function 1. When the battery door is closed, the hearing instrument turns on, and the default program will be activ ated. 2. To turn off the hearing instrument, open the battery door. Use your fingernail to pull it open. SmartStart Hearing instruments can be turned on once you have placed them on your ears.

  • Page 12: Low Battery Indicator When Paired With Wireless Accessories Only

    Please observe the following: 1. Always use new Zinc-Air batteries that have a minimum remaining shelf life of 1 year. 2. To save battery, turn off your hearing aids when they are not in use. 3. At night, switch off the hearing aid and open the battery door completely to allow moisture toevaporate. This prolongs the lifespan of the hearing aid.

  • Page 13: Low Battery Indicator

    The table below shows how the functionality shifts with the power level of the battery. Battery level Signal Hearing aid Remote Control Streaming Fully charged Depleted (change battery) 400846011US-17.10-Rev.A.indd 13 02-10-2017 14:47:21...

  • Page 14: Sport Lock

    Sport lock The sports lock will be applied or adjusted by your hearing care professional. Inserting/Removing hearing instruments Insertion (custom RIE and UP molds) 1. Hold the RIE mold between your thumb and index finger and position its sound outlet in your ear canal. 2.
  • Page 15 Insertion (domes) 1. Hold the receiver tube where it bends, and gently place the dome into the ear canal. Push the dome far enough into the ear canal so that the receiver tube lies flush with the side of the head. 2.

  • Page 16: Program And Multi-Function Buttons

    Multi-Function button The multi-function button will allow you to use up to four different listening programs, each of them suitable for certain situations. Multi-function button (62 models only) Your hearing care professional can fill out the following table for you. Program Description of when to use 400846011US-17.10-Rev.A.indd 16...
  • Page 17 When using the multi-function button to switch programs, each press will move the instrument to the next program. For example, if it was in program 1 it will switch to program 2, if it was in program 2 it will switch to program 3 etc.
  • Page 18 If you have two hearing instruments with the synchronization function enabled and you have the multi- function button set for volume control functionality, volume adjustments to one instrument will automatically repeat in the second instrument. When a volume control adjustment is made in one instrument, you will hear a confirmation beep.

  • Page 19: Flight Mode* (Wireless Models Only)

    Flight mode When boarding a flight or entering an area where RF transmitters are prohibited, wireless functionality must be deactivated, as it is not allowed to radiate radio signals during flights or in otherwise restricted areas. It is possible to disable wireless operation by opening and closing the battery compartment three times within a ten second period (open-close, open-close, open-close).

  • Page 20: Telephone Use

    Telephone use If your hearing instruments are fit with a receiver open dome or receiver tulip dome, you can probably use the telephone as you normally would by holding it up to your ear canal opening. If your hearing instruments are fit with a receiver power dome or RIE or UP mold, finding the optimal position for holding a telephone while using a hearing instrument may require practice for some individuals, and one or more of the following suggestions may be helpful.

  • Page 21: Listen To Radio Or Tv

    ® (TruHearing Flyte) TruHearing Flyte is a Made for iPhone instrument and allows for direct communication and control with an iPhone, iPad, or iPod touch. For assistance in pairing and using these products with your Truhearing Flyte device, please contact your hearing care professional or visit our support site at www.userguides.gnhear- ing.com/.

  • Page 22: Phonenow

    PhoneNow The PhoneNow function, allows your hearing instrument to automatically switch to your tele phone program when a telephone receiver is raised to the ear. When the telephone receiver is removed from the ear, the hearing instrument automatically returns to the previous listening program. Placement of PhoneNow magnets Place PhoneNow magnet on your telephone receiver to allow operation of the PhoneNow function.
  • Page 23 Only use recommended cleaning agent to clean the telephone prior to placing the magnet on the phone in order to obtain best possible adherence. PhoneNow warnings 1. Keep magnets out of reach of pets, children and mentally challenged persons. If a magnet is swallowed, please seek advice from a medical practitioner.

  • Page 24: Telecoil (Optional)

    Telecoil (optional) If equipped, a telecoil can be activated by your hearing care professional and accessed through one of the additional programs. A telecoil picks up a telephone’s magnetic signal and converts it to sound. An optional telephone program may help to improve speech understanding on the telephone. When using a telecoil program, the receiver of the telephone may need to be held closer to the hearing instrument.

  • Page 25: Connecting/Disconnecting Audio Boots

    Connecting/Disconnecting audio boots Connecting audio boots 1. Align the tip of the audio boot with the groove just above the battery compartment and below the model number. 2. Once in place, move the boot in the direction of the battery compartment. 3.

  • Page 26: Care And Maintenance

    Care and maintenance Please follow the advices below to have the best user experience and to prolong the life of your hearing aids: 1. Keep your HAs dry and clean. Open the battery door to dry out your HAs when you are not wearing them. Wipe the HAs with a soft cloth after use to remove grease or moisture.

  • Page 27: Daily Maintenance

    Daily maintenance It is important to keep your hearing instrument clean and dry. On a daily basis, clean the hearing instruments using a soft cloth or tissue. 400846011US-17.10-Rev.A.indd 27 02-10-2017 14:47:49...

  • Page 28: The Receiver Tube

    The receiver tube The receiver tube contains the wiring to the receiver which delivers the sound to the ear canal. It is important that the receiver tube and the receiver dome/RIE mold fits correctly in your ear. If the receiver tube or the re- ceiver dome/RIE mold irritates your ear in any way and prevents you from wearing your hear ing instrument, please contact your hearing care pro fessional.

  • Page 29: Changing Wax Guard For Receiver Tube

    Changing wax guard for receiver tube For changing Cerustop (white) wax filters, the following steps are needed: 1. To remove the old wax guard, insert the removal side of the wax guard tool into the used wax guard so that the shaft of the tool is touching the rim of the wax guard. Slowly pull the wax guard straight out. 2.

  • Page 30: How To Apply Domes

    How to apply domes It is recommended that your hearing care professional change domes, as incorrect dome replacement could result in injury. Standard domes 1. Push the new dome over the receiver. 2. Make sure that the new dome is properly and securely mounted.

  • Page 31: Using Hearing Instruments With Smart Phone Apps

    Using GN Hearing hearing instruments with smart phone apps Intended use of smart phone apps: GN Hearing smart phone apps are intended to be used with GN Hearing wireless hearing aids. GN Hearing smart phone apps send and receive signals from the GN Hearing wireless hearing aids via smart phones for which the apps have been developed.

  • Page 32: General Warnings

    General warnings 1. If a hearing aid is broken, do not use it 2. Consult a hearing care professional if you think there may be a foreign object in your ear canal, if you experience skin irritation, or if excessive earwax accumulates with the use of the hearing aid 3.
  • Page 33 10. External devices connected to the electrical input must be safe according to the requirements of IEC 60601-1-1, IEC 60065, or IEC 60950-1, as appropriate ( wired connection, for example HIPRO, SpeedLink) Note: * GN Hearing wireless devices operate in the frequency range of 2.4 GHz - 2.48 GHz. * GN Hearing wireless devices include a RF transmitter that operates in the range of 2.4 GHz - 2.48 GHz.

  • Page 34: Tinnitus Sound Generator (Tsg) Module

    Tinnitus Sound Generator (TSG) module Intended use for the TSG module Your ReSound hearing instrument includes the Tinnitus Sound Generator function, a tool for generating sounds to be used in tinnitus management programmes to relieve suffering from tinnitus. The Tinnitus Sound Generator can generate sounds adjusted to the specific therapeutic needs and your personal preference as determined by your doctor, audiologist, or hearing healthcare professional.
  • Page 35 Modulation level and speed can also be configured to your likes and needs. An additional feature can be enabled by your hearing healthcare professional that allows you to select predefined sounds that simulate sounds from nature, such as breaking waves or running water. If you have two wireless hearing aids that support ear-to-ear synchronisation this functionality can be ena- bled by your hearing healthcare professional.

  • Page 36: Using Tsg With Smart Phone Apps

    Using TSG with smart phone apps The tinnitus sound generator control via hearing aid push buttons can be enhanced with wireless control from a TSG control app on a smart phone or mobile device. This functionality is available in supported hearing aids when a hearing healthcare professional has enabled the TSG functionality during fitting of the hearing aid.

  • Page 37: Technical Specifications

    Technical Specifications Audio signal technology Digital Available sounds White noise signal which can be shaped with the following configurations: The white noise signal can be modulated in amplitude with an attenuation depth of up to 14dB. High-pass filter Low-pass filter 500 Hz 2000 Hz 750 Hz...

  • Page 38: Tsg Warnings

    TSG warnings • Sound generators can be dangerous if improperly used. • Sound generators should be used only as advised by your doctor, audiologist, or hearing healthcare professional. • Sound generators are not toys and should be kept out of reach of anyone who might cause themselves injury (especially children and pets).

  • Page 39: Tsg Warning To Hearing Healthcare Professionals

    TSG warning to hearing healthcare professionals A hearing healthcare professional should advise a prospective sound generator user to consult promptly with a licensed physician (preferably an ear specialist) before getting a sound generator if the hearing healthcare professional determines through inquiry, actual observation, or review of any other available information concerning the prospective user that the prospective user has any of the following conditions: (i) Visible congenital or traumatic deformity of the ear.

  • Page 40: Battery Warning Information

    Battery warning information Batteries, although very small, contain dangerous substances, and should be disposed of carefully. This is for the safety of you and the environment. Please note: 1. DO NOT RECHARGE ZINK AIR BATTERIES – THEY MAY LEAK OR EXPLODE. 2.

  • Page 41: Hearing Instrument Expectations

    Hearing instrument expectations A hearing instrument will not restore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions. Consistent use of the hearing instrument is recommended. In most cases, infrequent use does not permit you to attain full benefit from it. The use of a hearing instrument is only part of hearing rehabilitation and may need to be supplemented by auditory training and instructions in lip-reading.

  • Page 42: Warning To Hearing Aid Dispensers (Us Only)

    Warning to hearing aid dispensers (US Only) A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing aid dispenser de- termines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions: (i) Visible congenital or traumatic deformity of the ear.

  • Page 43: Children With Hearing Loss (Us Only)

    Following the medical evaluation, the physician will give you a written statement that states that your hear- ing loss has been medically evaluated and that you may be considered a candidate for a hearing aid. The physician will refer you to an audiologist or a hearing aid dispenser, as appropriate, for a hearing aid evalu- ation.

  • Page 44: Troubleshooting Guide

    Troubleshooting Guide SYMPTOM CAUSE No sound Not turned on Dead battery Battery door will not close Blocked RIE mold or tube Blocked wax filter Not loud enough Incorrect RIE mold placement Blocked RIE mold or dome Change in hearing sensitivity Excessive ear wax Volume set too low 400846011US-17.10-Rev.A.indd 44...
  • Page 45 POSSIBLE REMEDY Turn on by closing the battery door Replace battery Insert battery properly Clean RIE mold or tube Replace wax filter or consult your hearing care professional Reinsert RIE mold Clean RIE mold, replace dome, replace filter Consult your hearing care professional Consult your hearing care professional Consult your hearing care professional 400846011US-17.10-Rev.A.indd 45...
  • Page 46 Troubleshooting Guide SYMPTOM CAUSE Excessive whistling / Incorrect RIE mold placement feedback Incorrect dome placement Excessive ear wax Feedback control may need adjustment RIE mold tubing worn or damaged Hearing instrument settings not optimal Sound distorted / Weak battery not clear Improper RIE mold or dome fit Hearing instrument damaged Hearing instrument settings not optimal...
  • Page 47 POSSIBLE REMEDY Re-insert RIE mold carefully Re-insert dome Consult your hearing care professional Consult your hearing care professional Consult your hearing care professional Consult your hearing care professional Replace battery Consult your hearing care professional Consult your hearing care professional Consult your hearing care professional Open and close the battery compartment once.

  • Page 48: Technical Data

    Technical data MAXIMUM OUTPUT (OSPL 90) RIE - LP receiver 2cc Coupler Models: FL962-DRW LP, FL762-DRW LP, FP962-DRW-LP, FP762-DRW-LP Reference test gain (60 dB SPL input) Full-on gain (50 dB SPL Input) dB SPL Maximum output (90 dB SPL input) Frequency (Hz) dB SPL 500 Hz...
  • Page 49 MAXIMUM OUTPUT (OSPL 90) RIE—MP receiver 2cc Coupler Model: FL962-DRW MP, FL762-DRW MP, FP962-DRW-MP, FP762-DRW-MP Reference test gain (60 dB SPL input) Full-on gain (50 dB SPL Input) dB SPL Maximum output (90 dB SPL input) Frequency (Hz) dB SPL 500 Hz Total harmonic distortion 800 Hz...
  • Page 50 MAXIMUM OUTPUT (OSPL 90) RIE—HP receiver 2cc Coupler Model: FL962-DRW HP, FL762-DRW HP, FP962-DRW-HP, FP762- DRW-HP Reference test gain (60 dB SPL input) Full-on gain (50 dB SPL Input) dB SPL Maximum output (90 dB SPL input) Frequency (Hz) dB SPL 500 Hz Total harmonic distortion 800 Hz...
  • Page 51 MAXIMUM OUTPUT (OSPL 90) RIE—UP receiver 2cc Coupler Model: FL962-DRW UP, FL762-DRW UP, FP962-DRW-UP, FP762-DRW-UP Reference test gain (60 dB SPL input) Full-on gain (50 dB SPL Input) dB SPL Maximum output (90 dB SPL input) Frequency (Hz) dB SPL 500 Hz Total harmonic distortion 800 Hz...

  • Page 52: Warranty And Repairs

    Warranty and repairs GN Hearing provides a warranty on hearing instruments in the event of defects in workmanship or materi- als, as described in applicable warranty documentation. In its service policy, GN Hearing pledges to secure functionality at least equivalent to the original hearing instrument. As a signatory to the United Nations Glob- al Compact initiative, GN Hearing is committed to doing this in line with environment-friendly best practices.
  • Page 53 Advice and tips on how to handle your hearing instrument better. Equipment includes RF transmitter TruHearing Flyte is compatible with iPhone 7 Plus, iPhone 7, iPhone 6s Plus, iPhone 6s, iPhone 6 Plus, iPhone 6, iPhone SE, iPhone 5s, iPhone 5c, iPhone 5, iPad Pro (12.9-inch), iPad Pro (9.7-inch), iPad Air 2, iPad Air, iPad mini 4, iPad...
  • Page 54 400846011US-17.10-Rev.A.indd 54 02-10-2017 14:48:15...
  • Page 55 400846011US-17.10-Rev.A.indd 55 02-10-2017 14:48:15...
  • Page 56 Manufacturer: GN Hearing A/S 8001 E. Bloomington Freeway Bloomington, MN 55420-1036 Distributed by: TruHearing Inc. 12936 S. Frontrunner Blvd Draper, UT 84020 (844) 278-8672 400846011US-17.10-Rev.A.indd 56 02-10-2017 14:48:32...

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