Related Manuals for Vidicode VC2077
Summary of Contents for Vidicode VC2077
- Page 1 Call Recorder VoIP Manual v1.2 (VC2077) Call Recorder VoIP Manual EN © 2015-2022 Vidicode®...
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Page 2: Table Of Contents
File ..................17 5.1.2 View ..................18 5.1.3 List ..................18 5.1.4 The Recycle Bin ..............19 5.1.5 Actions .................. 20 Names en Notes .............. 23 List and Search buttons ..........24 Call Recorder VoIP Manual EN © 2015-2022 Vidicode®... - Page 3 5.3.1 The List button ..............24 5.3.2 The Search button ..............25 Software Updates ............27 Acknowledgements ............. 28 Privacy ................28 Liability ................28 INDEX ................... 29 Call Recorder VoIP Manual EN © 2015-2022 Vidicode®...
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Page 4: Introduction
LAN cable. NOTE 2: The CR-VoIP software stores all recordings on your PC. During recording it is necessary that the PC is on and the software is running. Call Recorder VoIP Manual EN © 2015-2022 Vidicode®... -
Page 5: Getting Started
Connect the LAN cable coming from the PC to the CR-VoIP port marked “PC”. Connect the “WALL” VoIP/DATA-LAN to the CR-VoIP port marked “LAN”. D: Connect the PC-USB to the CR-VoIP port marked “USB” (with cable supplied). Call Recorder VoIP Manual EN © 2015-2022 Vidicode®... -
Page 6: Software Installation
A separate installation of the WinPcap driver may be needed and is started automatically, depending on the absence of this low level network interface driver. When the software starts for the first time you will see an empty database: Call Recorder VoIP Manual EN © 2015-2022 Vidicode®... - Page 7 You need to enter at least one recorder-channel license key before the software is able to record your calls (see Setup > Licensing). All options are further explained in the next chapter. Call Recorder VoIP Manual EN © 2015-2022 Vidicode®...
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Page 8: Options Menu
3 Options menu Language The Call Recorder VoIP software supports a number of languages and it is possible to change the used language at any moment. • Select your language and click. Call Recorder VoIP Manual EN © 2015-2022 Vidicode®... -
Page 9: Setup
Note1: Enter the IP address of the local VoIP PBX might cause, that the shown direction of the call is incorrect. Note2: This IP address is not used as a filter. • Avaya This option enables support for the special Avaya (IP Office) H.323 protocol. Call Recorder VoIP Manual EN © 2015-2022 Vidicode®... -
Page 10: Licensing
This page shows the status of previously entered licenses. • Click the Add button to enter a new license key. The number of concurrent recording-channels is determined by the available license keys, up to a maximum of 4 channels. Call Recorder VoIP Manual EN © 2015-2022 Vidicode®... -
Page 11: Playback
Channel: Also the channel of the Playback device must be selected. For the channel selection of the soundcard, usually the Wave or PC Speakers channel must be selected. Volume: The default used playback volume level can be changed here. Call Recorder VoIP Manual EN © 2015-2022 Vidicode®... -
Page 12: Data Storage
For example, if the number of days is set to 1, it means that all calls of yesterday and before are deleted automatically on program exit. Call Recorder VoIP Manual EN © 2015-2022 Vidicode®... -
Page 13: Start / Exit
File and then Exit from the main menu. This only closes the visible application and does not apply to the VoIP recording engine, which runs in the background as a service continuously. Call Recorder VoIP Manual EN © 2015-2022 Vidicode®... -
Page 14: Security
Once entered during a session, the password remains active for about 10 minutes. If you want to reactivate the password immediately, you have to restart the application. Call Recorder VoIP Manual EN © 2015-2022 Vidicode®... -
Page 15: Display
The option ‘Auto size columns’ can be checked if you want the columns in the list view to adjust to the screen size automatically. NOTE: Always click Apply after changing one or more settings. Call Recorder VoIP Manual EN © 2015-2022 Vidicode®... -
Page 16: Playback Control
The following key combinations are available to control playback with a keyboard: Function Ctrl + P or Spacebar Play / Pause Ctrl + L Stop Ctrl + U Backward Ctrl + I Forward Call Recorder VoIP Manual EN © 2015-2022 Vidicode®... -
Page 17: Layout Of The Software
‘New’ will start a new call archive. This means that a new database is created in which newly made recordings will be stored. A dialogue opens in which you are asked to specify the location of the new Call Recorder VoIP Manual EN © 2015-2022 Vidicode®... -
Page 18: View
You can select from what predefined timeframe you want to see the recordings in the List view area. This can be: ‘All’, ‘Today’, ‘This week’, ‘This month’, ‘This year’ and ‘View Recycle Bin’ Call Recorder VoIP Manual EN © 2015-2022 Vidicode®... -
Page 19: The Recycle Bin
A dialogue opens asking you to confirm the deleting To permanently delete all recordings in the Recycle Bin • Open the Actions menu • Go to Recycle Bin • Choose ‘ Empty’ Call Recorder VoIP Manual EN © 2015-2022 Vidicode®... -
Page 20: Actions
If you do not want to burn the entire database onto CD • Use the Search Tab to make a selection of the recordings you want to back up on CD. • Then go to the Actions menu and Call Recorder VoIP Manual EN © 2015-2022 Vidicode®... - Page 21 Select the database and click OK to import it. Export Individual recordings and groups of recordings can be exported from the application. Select in the menu Actions, Export. The following dialog opens: Call Recorder VoIP Manual EN © 2015-2022 Vidicode®...
- Page 22 The recording data is displayed in the e-mail. • Enter the receivers name and send. • The second possibility is to select a recording, then right click and choose ‘e-mail’. Call Recorder VoIP Manual EN © 2015-2022 Vidicode®...
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Page 23: Names En Notes
You can assign a name and telephone number to each recorded call. Select the call in the main window, double click on the Notes of the recording, or right-click and select Edit. The following dialog opens: Call Recorder VoIP Manual EN © 2015-2022 Vidicode®... -
Page 24: List And Search Buttons
The List button displays the List view. To the left are the buttons with which a selection for the view can be made. To the right, the main screen, displays the (selection from) current archive. Call Recorder VoIP Manual EN © 2015-2022 Vidicode®... -
Page 25: The Search Button
Save a query It is possible to save a custom query for regular execution. After clicking on the Search button, the Add Query button will appear. You can specify a name for the query. Call Recorder VoIP Manual EN © 2015-2022 Vidicode®... - Page 26 List tab. To run the query, select on the button in the List tab. Naturally, new recordings that satisfy the query will be included when the query is executed. Call Recorder VoIP Manual EN © 2015-2022 Vidicode®...
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Page 27: Software Updates
Press Download to start downloading the update. • When downloading has finished the new version will be installed automatically. NOTE: The online software update only works when the PC has an internet connection. Call Recorder VoIP Manual EN © 2015-2022 Vidicode®... -
Page 28: Acknowledgements
Check your national legal obligations on this and other issues concerning the use of any Call Recorder. Vidicode is not a source of official interpretation of laws of any country or state, and shall not be construed as a source for making decisions whether to provide notification or not. -
Page 29: Index
E-mail, 22 password, 14 Export, 20, 21 Playback, 11 Privacy, 28 protect, 14 Getting started, 5 Recycle Bin, 19 Import, 20, 21 Internet, 27 Introduction, 4 Search, 25 Security, 15 sort, 19 Call Recorder VoIP Manual EN © 2015-2022 Vidicode®...
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