Computers - Sony Cyber-shot DSC-G1 Handbook

Troubleshooting

Computers

You do not know if the OS of your computer is compatible with the camera.
Check "Recommended computer environment" on page 76 for Windows.
•
"Memory Stick PRO Duo" is not recognized by a computer with a "Memory
Stick" slot.
• Check that the computer and the Memory Stick Reader/Writer support "Memory Stick PRO
Duo". Users of computers and Memory Stick Readers/Writers made by manufacturers other
than Sony should contact those manufacturers.
If "Memory Stick PRO Duo" is not supported, connect the camera to the computer (page 86).
•
The computer recognizes the "Memory Stick PRO Duo".
Your computer does not recognize your camera.
Turn on the camera.
•
Press the CONNECT button (page 86).
•
Set [USB Connect] to [Mass Storage] (page 63).
•
Use the USB cable (supplied) (page 86).
•
Disconnect the USB cable from both the computer and the Cyber-shot Station, and connect it
•
again firmly.
Disconnect all equipment other than the camera, the keyboard and the mouse from the USB
•
connectors of your computer.
Connect the camera directly to your computer without passing through a USB hub or other
•
device (page 86).
You cannot copy images.
Connect the camera and your computer correctly making a USB connection (page 86).
•
When you shoot images with a "Memory Stick Duo" formatted by a computer, you may not
•
be able to copy the images to a computer. Shoot using a "Memory Stick Duo" formatted by
your camera (page 57).
The image cannot be played back on a computer.
If you are using "Album Editor" or "Picture Motion Browser," refer to the Help.
•
"Picture Motion Browser" is required to play back a movie file (MPEG-4) recorded with this
•
camera.
The image and sound are interrupted by noise when you view a movie on a
computer.
You are playing back the movie directly from the internal memory or the "Memory Stick
•
Duo". Copy the movie to the hard disk of your computer, then play back the movie from the
hard disk (page 86).
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