Troubleshooting - Samsung 560TVL User Manual

Troubleshooting

If you have trouble operating your camera, refer to the following table.
If the guidelines do not enable you to solve the problem, contact an authorized
technician.
Problem
Nothing appears on • Check that the power cord and line connection
the screen. between the camera and monitor are fixed properly.
• Check that you have properly connected VIDEO
cable to the camera VIDEO output jack.
• Check that the lens type is VIDEO lens or DC lens.
The image on the • Is lens stained with dirt? Clean your lens with soft,
screen is dim. clean cloth.
• Set the monitor to proper condition.
• If the camera is exposed to too strong light, change
the camera position.
The image on the
• Adjust the contrast feature of the monitor.
screen is dark. • If you have an intermediate device, set the 75Ω / Hi-z
properly.
The camera is not working
• Check that you have properly connected the camera
properly, and the surface
to an appropriate power source.
of the camera is hot.
• Check that AGC of EXPOSURE SETUP menu is
The DAY/NIGHT menu
'OFF'.
does not work.
• Check that AGC of EXPOSURE SETUP menu is
The SENS-UP function
'OFF'.
does not work.
• Check that SHUTTER of EXPOSURE SETUP menu is
'A.FLK' or 'MANUAL'.
42
COLOR CCD CAMERA
Solution
User's Manual
Problem
The Motion Detection • Check that MOTION DEF of SPECIAL SETUP menu
function does not is 'OFF'.
work.
Color is not correct. • Check the setting of WHITE BAL SETUP menu .
The screen flickers • Check that direction of camera turns toward the
continually. Sun.
RS-485 • Check the polarity between RS-485 Control Port
communication fails. and RS-485 cable.
485 Control Board Connection Port
(+) CONNECTION TERMINAL (TRX+)
( - ) CONNECTION TERMINAL (TRX-)
• Check the RS-485 Communication establishment
initial value
* RS-485 Communication establishment initial value
Item Camera ID
Initial value
• We recommend that you make ground connect
between camera and controller in order to maintain
safety communication control.
COLOR CCD CAMERA
Solution
RS-485 Control Port
485+
485-
BAUD RATE UART MODE RET PKT
1 9600 8-NONE-1 ENABLE
43
User's Manual