Appendix; Twelve Month Limited Warranty; Exclusions; Shipping Failed Product & Obtaining Warranty Service - Motion DMD870 User Manual

DMD870 Digital Stepper Drive User's Manual

APPENDIX

Twelve Month Limited Warranty

Motion Control Products Ltd. warrants its products against defects in materials and
workmanship for a period of 12 months from the shipping date. During the warranty
period, Motion Control Products will either, at its option, repair or replace products which
are proved to be defective.

Exclusions

The above warranty shall not apply to defects resulting from: improper or inadequate
handling by the customer; improper or inadequate customer wiring; unauthorised
modification or misuse; or operation beyond the electrical specifications of the product
and/or operation beyond environmental specifications for the product.
Shipping Failed Product & Obtaining Warranty Service
If your product should fail during the warranty and want to obtain warranty service, a RMA
(returned material authorisation number) request form must be filled in on our website
before returning the
http://www.motioncontrolproducts.com/pages/returns.php
product for service. Please include a written description of the problem along with contact
name and address. Customer shall prepay shipping charges returned to Motion Control
Products for warranty service, and Motion Control Products shall pay for return of products
to the customer, providing the fault is not customer caused. Send the failed product to
your distributor for your area or to Motion Control Products Limited, 11-15 Francis
Avenue, Bournemouth, Dorset BH11 8NX, UK. Also enclose information regarding the
circumstances prior to the product failure. For full terms and conditions of Warranty and
Returns Policy, please refer to our website
http://www.motioncontrolproducts.com/pages/returns.php

Warranty Limitations

Motion Control Products makes no other warranty, either expressed or implied, with
respect to the product. Motion Control Products specifically disclaims the implied
warranties for a particular purpose. Some jurisdictions do not allow limitations on how long
the implied warranty lasts, so the above limitation or exclusion may not apply to you.
However, any implied warranty is limited to the 12-month duration of this written
warranty.
Motion Control Products Ltd. P a g e | 30 Tel.: (+44) 01202 599922