Q27: What Can I Do If I'm Having Wireless Connection Problems - D-Link COVR-3902 Faqs

Q27: What can I do if I'm having wireless connection problems?

If you are experiencing any of the below wireless problems:
- Slow Wireless Speeds
- Wireless Connection Drops
- Low Wireless Signal
Note: An easy way to determine if the issue is with the router or with the wireless device is to see if the
issue exists on multiple devices. If you internet is slow or is only dropping on one of multiple
devices/computers, then the issue is probably not with the router. If the router is the main cause, all
devices connected will be affected.
1. Check or change the location of your router. Even a subtle changes (2-3 feet) can make a big
difference.
- Ensure the router is in a well ventilated and open area. Do not put the router in a cabinet
or enclosed area
- Other devices that use the 2.4GHz/5GHz wireless band will interfere with your wireless network,
these include microwaves, wireless cameras, baby monitors. If needed, place the router or the other
devices in a different area if they are close to each other.
- Wireless signals will degrade (or die completely) when going through brick (fireplace), metal (file
cabinet), steel, lead, mirrors, water (fish tank), large appliances, glass, etc.
2. Ensure that your router is running the latest firmware version. Please follow this link for
instructions of how to upgrade the firmware- How to upgrade firmware for router?
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