TROUBLESHOOTING
The following chart lists problem symptoms, possible causes and corrective action, if your pole hedge trimmer does
not operate properly. If these do not identify and correct the problem, contact your service agent.
WARNING:
down before performing inspection, maintenance and cleaning work!
Problem
Pole hedge trimmer does not
operate
Pole hedge trimmer operates
intermittently
Motor runs but blades remain
stationary
Cutting blade hot
Cutting time per battery
charge too low
The blades are running slow
Battery charge indicator(a)
does not light up
ENVIRONMENTAL PROTECTION
Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist. Check with your
Local Authority or retailer for recycling advice.
22
Always switch the product off, disconnect it from power supply and let the product cool
Battery discharged
Battery not fully connected
Machine head not assembled well
with the pole
Internal wiring damaged
On/Off switch defective
Internal fault
Cutting blade dull
Cutting blade is damaged
Too much friction, due to lack of
lubricant
Too much friction, due to lack of
lubricant
Blade needs cleaning
Battery not fully charged
Battery discharged
Battery stored outside of battery
temperature
Mains plug of battery charger not
plugged in (properly)
Socket outlet, mains cable or
battery charger defective
AFTER SALES SUPPORT 0345 605 2069
Possible cause
Solution
Recharge battery; also see "
Charging The Battery Pack"
Ensure the battery pack release
button is fully locked
Check to see if the machine head
and the pole are assembled in
place. Follow step 2 in TO AS-
SEMBLE THE POLE.
Contact Helpline
0345 605 2069
Contact Helpline
0345 605 2069
Have blade sharpened
Have blade inspected/overhauled
Apply lubricant spray
Apply lubricant spray
Clean blade
Recharge battery; also see "
Charging The Battery"
Recharge battery; also see "
Charging The Battery"
Allow battery to warm naturally to
room temperature (within battery
operating temperature 10–45 ℃)
Insert mains plug (fully) into the
socket outlet
Contact Service Agent
Need help?
Do you have a question about the S18EHP and is the answer not in the manual?