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BoiL-Dry proteCtion
Note: To prevent the boil-dry feature activating, always make sure water is visible in the water
gauge.
•
The urn is protected by a thermal limiter which can be manually reset. The manual reset
button is located under the base of the urn.
•
If the urn has boiled dry, the thermal limiter will automatically switch off the element. The
lights will also remain off until manually reset.
Note: The urn must be unplugged before it can be reset.
•
To reset the urn, wait until the appliance has cooled down.
•
Press the reset button.
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Add water until visible in the water gauge.
•
Plug the power cord into the wall power outlet and switch it on.
•
Set the On/Off switch to the On position, check if the "Heating" light is on. If the light is on, it
indicates the urn has recovered to normal working condition.
•
If the "Heating" light is still off, switch off the power and remove the plug from the wall power
outlet and repeat the above process again. This may need to be done several times until the
urn returns to normal working condition.
•
If the resetting process does not switch the urn back on, please call customer service.
Note: This facility is for the protection of the user as well as the components. Do not attempt to
bypass the boil dry protection.
Care anD MaintenanCe
•
Switch the power off and remove the plug from the wall power outlet.
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Allow the urn to cool down fully.
•
Wipe over the outside of the urn with a damp cloth. A mild dishwashing detergent may be
used if required.
•
Ensure the power cord and switches remain dry.
•
Do not immerse the urn in liquid.
•
Do not use harsh or abrasive cleaning agents or solvents.
De-sCaLe reguLarLy
To maintain the performance of your urn, it should be descaled every three months or so. Descale
more frequently if you live in a hard water area.
•
Fill your urn with fresh water to the 10 cup mark on the water gauge.
•
Add 4 to 5 teaspoons of citric acid or a proprietary descaling product to the water in the urn.
•
Switch the On/Off switch to the On position.
•
Allow the water to heat until the 'Hot' light illuminates. Leave the urn On for an additional
15 minutes.
•
Switch the On/Off to the Off position and allow the urn to cool.
•
Drain the urn through the water tap. There will be some water remaining in the urn
– carefully lift the urn and pour out the remaining water.
•
Rinse out the urn with fresh water to remove any descaling solution residue.
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