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GSI Technical Service Bulletin # 5
Date: 09-16-04
Operating System: Windows XP Professional, Home, 2000
Problem: OkiData 321 printer stops at 11 or 11½ inches when printing long contracts
Solution: Under no circumstances should you use an Oki Data 320 Driver. You must use the
321 Turbo /d IBM driver. A new paper type needs to be created in Windows XP. This
solution has been tested with the OkiData 321 Turbo /d IBM driver installed.
Creating a New Paper Type:
1. Click on the Start Button
2. Click on Control Panel
3. Double Click on Printers and Faxes
4. You should now get the window with the
installed printers
5. At the top of the window click on File
6. Then Click on Server Properties
7. Click to put a check mark in the Box that
says Create a New Form
8. Enter GSI Custom into the Form
Description For: field
9. At the bottom of the window change Paper
Size Width to 13.00in
10. Then change the Paper Size Height to
22.00in
11. Then click on the Save Form Button
12. After you click Save Form the OK button
will change to Close, then click Close
You should now be able to print long
contracts from Saleslifter Pro.
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