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HP ProLiant BL360 G5 Maintenance And Service Manual

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HP ProLiant BL260c Generation 5 Server Blade
Maintenance and Service Guide
Part Number 459408-003
September 2008 (Third Edition)

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Summary of Contents for HP ProLiant BL360 G5

  • Page 1 HP ProLiant BL260c Generation 5 Server Blade Maintenance and Service Guide Part Number 459408-003 September 2008 (Third Edition)
  • Page 2 © Copyright 2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Release button ............................45 Cabling ............................. 47 Hard drive cabling ..........................47 Using the HP c-Class Blade SUV Cable ...................... 47 Connecting locally to a server blade with video and USB devices ............47 Diagnostic tools .......................... 50 Troubleshooting resources ........................50 HP Insight Diagnostics..........................
  • Page 4 System board components........................55 System maintenance switch......................55 HP c-Class Blade SUV Cable........................56 Specifications ..........................57 Environmental specifications ........................57 Server blade specifications ........................57 Acronyms and abbreviations......................58 Index............................59 Contents 4...

  • Page 5: Customer Self Repair

    HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days.
  • Page 6 HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione.
  • Page 7 La mancata restituzione del componente può comportare la fatturazione del ricambio da parte di HP. Nel caso di riparazione da parte del cliente, HP sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare.
  • Page 8 Dokumentation in der Verpackung zurückgeschickt werden, die im Lieferumfang enthalten ist. Wenn Sie das defekte Teil nicht zurückschicken, kann HP Ihnen das Ersatzteil in Rechnung stellen. Im Falle von Customer Self Repair kommt HP für alle Kosten für die Lieferung und Rücksendung auf und bestimmt den Kurier-/Frachtdienst.
  • Page 9 Si no enviara el componente defectuoso requerido, HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio.
  • Page 10 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
  • Page 11 HP fornece as peças de reposição sem cobrar nenhuma taxa. No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
  • Page 12 Customer self repair 12...
  • Page 13 Customer self repair 13...
  • Page 14 Customer self repair 14...
  • Page 15 Customer self repair 15...

  • Page 16: Illustrated Parts Catalog

    Illustrated parts catalog Server blade components Item Description Spare part number Customer self repair (on page 5) Mechanical components Access panel 468918-001 Mandatory Hardware and plastics kit 468917-001 Mandatory a) Heatsink blank — — b) Air baffle — — c) Enclosure connector cover* —...
  • Page 17 Item Description Spare part number Customer self repair (on page 5) h) Release button* — — Hard drive cage/bezel assembly 483013-001 Mandatory System components Processors — — a) 1.86-GHz Intel® DT Celeron® processor 445, 469660-001 Optional single-core, uni-processor, 512-MB L2 cache, 1066-MHz FSB** b) 2.50-GHz Intel®...
  • Page 18 Optional Miscellaneous System battery* 234556-001 Mandatory Mezzanine card options* — — a) Emulex LPe1105-HP 4Gb FC HBA for HP c- 405921-001 Mandatory Class BladeSystem b) QLogic QMH2462 4Gb FC HBA for HP c- 405920-001 Mandatory Class BladeSystem c) HP 4X DDR IB Mezzanine HCA for HP...
  • Page 19 Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.
  • Page 20 Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.

  • Page 21: Removal And Replacement Procedures

    You need the following items for some procedures: • T-15 Torx screwdriver (provided inside the access panel) • Flathead screwdriver • HP Insight Diagnostics software ("HP Insight Diagnostics" on page 50) Safety considerations Before performing service procedures, review all the safety information. Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts.

  • Page 22: Symbols On Equipment

    CAUTION: When performing non-hot-plug operations, you must power down the server blade and/or the system. However, it may be necessary to leave the server blade powered up when performing other operations, such as hot-plug installations or troubleshooting. Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions.

  • Page 23: Power Down The Server Blade

    Power down the server blade Before powering down the server blade for any upgrade or maintenance procedures, perform a backup of critical server data and programs. Depending on the Onboard Administrator configuration, use one of the following methods to power down the server blade: •...

  • Page 24: Access Panel

    Place the server blade on a flat, level work surface. Access panel To remove the component: Power down the server blade (on page 23). Remove the server blade (on page 23). Press the access panel release button. Slide the access panel towards the rear of the server blade, and then lift to remove the panel. To replace the component: Place the access panel on top of the server blade.

  • Page 25: Mezzanine Card

    Remove the access panel ("Access panel" on page 24). Remove the air baffle. To replace the component, reverse the removal procedure. Mezzanine card To remove the component: Power down the server blade (on page 23). Remove the server blade (on page 23). Remove the access panel ("Access panel"...

  • Page 26: Battery Tray

    Battery tray This component is available for use with future options. To remove the component: Power down the server blade (on page 23). Remove the server blade (on page 23). Remove the access panel ("Access panel" on page 24). Remove the battery tray. To replace the component, reverse the removal procedure.

  • Page 27: Hard Drive Cage/Bezel Assembly

    Remove the battery. IMPORTANT: Replacing the system board battery resets the system ROM to its default configuration. After replacing the battery, reconfigure the system through RBSU. To replace the component, reverse the removal procedure. Hard drive cage/bezel assembly To remove the component: WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

  • Page 28: Hard Drive

    Disconnect the power and data cable from the system board. Remove the hard drive cage/bezel assembly. To replace the component, reverse the removal procedure. Hard drive To remove the component: Back up all server data on the hard drive. Power down the server blade (on page 23). Remove the server blade (on page 23).
  • Page 29 Disconnect the power and data cable from the system board. Remove the hard drive cage/bezel assembly ("Hard drive cage/bezel assembly" on page 27). Remove the four T-15 hard drive screws. Removal and replacement procedures 29...

  • Page 30: Heatsink Blank

    Open the hard drive cage and disconnect the cable from the hard drive. Remove the hard drive. To replace the component, reverse the removal procedure. Heatsink blank WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

  • Page 31: Heatsink

    Remove the server blade (on page 23). Remove the access panel ("Access panel" on page 24). Remove the hard drive cage/bezel assembly ("Hard drive cage/bezel assembly" on page 27). Remove the heatsink blank. Retain the heatsink blank for future use. To replace the component, reverse the removal procedure.
  • Page 32 Remove the heatsink. To replace the component: Clean the old thermal grease from the processor with the alcohol swab. Allow the alcohol to evaporate before continuing. Remove the thermal interface protective cover from the heatsink. CAUTION: Heatsink retaining screws should be tightened in diagonally opposite pairs (in an "X"...

  • Page 33: Processor

    Install the access panel ("Access panel" on page 24). Install the server blade. Processor This HP ProLiant server blade supports uni-processors. When installing a uni-processor, always observe the following guidelines: • Always install the uni-processor in processor socket 1. •...
  • Page 34 CAUTION: To prevent possible server blade overheating, always populate processor socket 2 with a processor and a heatsink or a processor socket cover and a heatsink blank. CAUTION: The heatsink thermal interface media is not reusable and must be replaced if the heatsink is removed from the processor after it has been installed.
  • Page 35 Using your fingers, remove the failed processor. To replace the component: IMPORTANT: Be sure the processor remains inside the processor installation tool. If the processor has separated from the installation tool, carefully re-insert the processor in the tool. Align the processor installation tool with the socket and install the spare processor. CAUTION: The processor is designed to fit one way into the socket.
  • Page 36 Press down firmly until the processor installation tool clicks and separates from the processor, and then remove the processor installation tool. Removal and replacement procedures 36...
  • Page 37 Close the processor retaining latch and the processor socket retaining bracket. Clean the old thermal grease from the heatsink with the alcohol swab. Allow the alcohol to evaporate before continuing. Apply all the grease to the top of the processor in one of the following patterns to ensure even distribution: CAUTION: Heatsink retaining screws should be tightened in diagonally opposite pairs (in an...

  • Page 38: System Board

    Install the heatsink. Install the hard drive cage/bezel assembly ("Hard drive cage/bezel assembly" on page 27). Install the access panel ("Access panel" on page 24). Install the server blade. System board To remove the component: Power down the server blade (on page 23). Remove the server blade (on page 23).
  • Page 39 Open the processor retaining latch and the processor socket retaining bracket. Using your fingers, remove the processor from the failed system board. Removal and replacement procedures 39...
  • Page 40 Remove the system board. To replace the system board: Extend the serial label pull tab from the front of the server blade. Be sure the serial label pull tab does not become trapped under the system board during installation. Locate the system board alignment keys. Removal and replacement procedures 40...
  • Page 41 Align and install the spare system board. Prepare the processor socket on the spare system board: Open the processor retaining latch and the processor socket retaining bracket. Removal and replacement procedures 41...
  • Page 42 Remove the processor socket protective cover. Install the processor socket cover onto the processor socket of the failed system board. Install the processor on the spare system board. CAUTION: The processor is designed to fit one way into the socket. Use the alignment guides on the processor and socket to properly align the processor with the socket.
  • Page 43 Close the processor retaining latch and the processor socket retaining bracket. Clean the old thermal grease from the heatsink and the top of the processor with the alcohol swab. Allow the alcohol to evaporate before continuing. Apply all the grease to the top of the processor in one of the following patterns to ensure even distribution: CAUTION: Heatsink retaining screws should be tightened in diagonally opposite pairs (in an...
  • Page 44 Install the heatsink. IMPORTANT: Install all components with the same configuration that was used on the failed system board. Install all components removed from the failed system board. Install the hard drive cage/bezel assembly ("Hard drive cage/bezel assembly" on page 27). Install the access panel ("Access panel"...

  • Page 45: Server Blade Handle

    Server blade handle To remove the component: Power down the server blade (on page 23). Remove the server blade (on page 23). Remove the access panel ("Access panel" on page 24). Remove the hard drive cage/bezel assembly ("Hard drive cage/bezel assembly"...
  • Page 46 Remove the release button. To replace the component, reverse the removal procedure. Removal and replacement procedures 46...

  • Page 47: Cabling

    Using the HP c-Class Blade SUV Cable The HP c-Class Blade SUV Cable enables the user to perform server blade administration, configuration, and diagnostic procedures by connecting video and USB devices directly to the server blade. For SUV cable connectors, see "HP c-Class Blade SUV Cable (on page 56)."...
  • Page 48 Connect a USB keyboard to the second USB connector. Item Description Monitor USB mouse HP c-Class Blade SUV Cable Server blade Video connector USB keyboard Accessing a server blade with local media devices Use the following configuration when configuring a server blade or loading software updates and patches from a USB CD/DVD-ROM or a USB diskette.
  • Page 49 Connect the following to the USB hub: USB CD/DVD-ROM drive USB keyboard USB mouse USB diskette Item Description Monitor USB mouse HP c-Class Blade SUV Cable Server blade USB hub USB keyboard USB CD/DVD-ROM drive or diskette drive Cabling 49...

  • Page 50: Diagnostic Tools

    HP website (http://www.hp.com/support/BladeSystem_Enclosure_TSG_en). HP Insight Diagnostics HP Insight Diagnostics is a proactive server blade management tool, available in both offline and online versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server blade installations, troubleshoot problems, and perform repair validation.

  • Page 51: Integrated Management Log

    USB support and functionality USB support HP provides both standard USB support and legacy USB support. Standard support is provided by the OS through the appropriate USB device drivers. Before the OS loads, HP provides support for USB devices through legacy USB support, which is enabled by default in the system ROM.

  • Page 52: Internal Usb Functionality

    External USB functionality HP provides external USB support to enable local connection of USB devices for server blade administration, configuration, and diagnostic procedures. For more information, see "Using the HP c- Class Blade SUV Cable (on page 47)."...

  • Page 53: Component Identification

    Component identification Front panel components Item Description Serial label pull tab HP c-Class Blade SUV Cable connector Release button Server blade handle Component identification 53...

  • Page 54: Front Panel Leds And Buttons

    Front panel LEDs and buttons Item Description Status UID LED/button Blue = Identified Blue flashing = Active remote management Off = No active remote management Health LED Green = Normal Amber flashing = Degraded condition Red flashing = Critical condition NIC 1 LED Green = Network linked Green flashing = Network activity...

  • Page 55: System Board Components

    Processor socket 1 (populated) The symbols correspond to the symbols located on the interconnect bays. For more information, see the HP ProLiant BL260c Generation 5 Server Blade Installation Instructions that ship with the server blade. System maintenance switch Position Function...

  • Page 56: Hp C-Class Blade Suv Cable

    When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all system configuration settings from both CMOS and NVRAM. CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. Be sure to properly configure the server or data loss could occur. HP c-Class Blade SUV Cable Item Connector Description Server blade...

  • Page 57: Specifications

    Specifications Environmental specifications Specification Value Temperature range* Operating** 10°C to 35°C (50°F to 95°F) Non-operating -30°C to 60°C (-22°F to 140°F) Relative humidity (noncondensing) Operating 10% to 90% Non-operating 5% to 95% Maximum wet bulb temperature (noncondensing) Operating 28.0°C (82.4°F) Non-operating 38.7°C (101.7°F) Maximum altitude...

  • Page 58: Acronyms And Abbreviations

    Acronyms and abbreviations Customer Self Repair HP SIM HP Systems Insight Manager iLO 2 Integrated Lights-Out 2 Integrated Management Log NVRAM non-volatile memory ProLiant Support Pack RBSU ROM-Based Setup Utility serial, USB, video unit identification Acronyms and abbreviations 58...

  • Page 59: Index

    LEDs 54 heatsink 16, 31 cables 47 heatsink blank 16, 30 cabling 47 HP c-Class Blade SUV Cable 16, 47, 48, 53, 56 cabling, hard drive 47 HP Insight Diagnostics 21, 50 cautions 21 HP Insight Diagnosticts survey functionality 50...
  • Page 60 symbols on equipment 22 system battery 16, 26 mechanical components 16 system board 16, 38, 55 memory 24 system board battery 16, 55 mezzanine board connectors 55 system board components 55 mezzanine card 16, 25 system board thumbscrews 55 mezzanine connector covers 16 system components 16 mezzanine connectors 55 system maintenance switch 55...

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