Troubleshooting - Frigidaire EC300W-FA Owner's Manual

TROUBLESHOOTING

Problem
The unit does not
cool.
The unit does not
cool on high
speed.
The empty tank
indicator turns on
when there is still
enough water in
the tank.
The water tank is
leaking.
Possible Causes
There is insufficient
water in the tank.
The water pump is not
lowered all the way to
the bottom.
The evaporative
cooling button was not
pressed.
The pump is defective.
The cooling pad is not
sufficiently saturated
with water.
There is an issue with
the water pump's
sensor.
The water tank is
damaged.
16
Solution
Check the water level in the
tank and make sure there is
enough water.
Check the water pump to
make sure it is lowered all
the way to the bottom, then
press the evaporative
cooling button.
Press the evaporative
cooling button.
Contact customer service if
there is an issue with the
water pump.
The cooling pad will be fully
soaked after the unit runs
for 10 minutes.
Clean the water pump by
wiping it down with a damp
cloth or try rinsing it with a
water and vinegar solution.
Contact customer service if
there is an issue with the
water tank.