Additional Information; Troubleshooting - PIONEER DJ DDJ-800 Operating Instructions Manual

Additional information

Troubleshooting

! If you think that there is something wrong with this unit, check
the following items and access the Pioneer DJ support page and
check [FAQ] of DDJ-800.
pioneerdj.com/support/
Also, refer to [Support] > [FAQ] at the rekordbox product site.
Some problems occur due to the connected components. If
the problem cannot be resolved after checking the connected
components, contact the service center or your dealer for repairs.
! The player may not operate properly due to static electricity or
other external influences. In such cases, normal operation may
become possible if you turn the power off and then back on.
Problem
The unit
does not
turn on.
The unit
is not
recognized.
Check
Is the [u] switch of
the power on the rear
panel of the unit on?
Is the included AC
adapter properly
connected?
Is the included
USB cable properly
connected?
Are you using a USB
hub?
Is the driver software
properly set?
Remedy
Turn on the [u] switch.
Connect the included AC
adapter correctly.
Connect the included USB
cable properly.
A USB hub cannot be used.
Connect the PC/Mac and this
unit directly using the included
USB cable.
Set the driver software properly.
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