Nokia N Series User Manual page 52

misuse, neglect, abuse, accident, alteration, improper
installation, or other acts which are not the fault of
Nokia, including damage caused by shipping.
b) The Product has been damaged from external causes
such as collision with an object, or from fire, flooding,
sand, dirt, windstorm, lightning, earthquake or damage
from exposure to weather conditions, an Act of God,
or battery leakage, theft, blown fuse, or improper use
of any electrical source, damage caused by computer
or internet viruses, bugs, worms, Trojan Horses,
cancelbots or damage caused by the connection to
other products not recommended for interconnection
by Nokia.
c) Nokia was not advised in writing by the Consumer of
the alleged defect or malfunction of the Product
within fourteen (14) days after the expiration of the
applicable limited warranty period.
d) The Product serial number plate or the enhancement
data code has been removed, defaced or altered.
e) The defect or damage was caused by the defective
function of the cellular system or by inadequate signal
reception by the external antenna, or viruses or other
software problems introduced into the Product.
8. Nokia does not warrant uninterrupted or error-free
operation of the Product. If a problem develops during
the limited warranty period, the Consumer shall take the
following step-by-step procedure:
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a) The Consumer shall return the Product to the place of
purchase for repair or replacement processing.
b) If "a" is not convenient because of distance (more than
50 miles) or for other good cause, the Consumer shall
ship the Product prepaid and insured to Nokia.
See www.nokiausa.com/support for the address of
the repair center nearest you.
c) The Consumer shall include a return address, daytime
phone number and/or fax number, complete
description of the problem, proof of purchase and
service agreement (if applicable). Expenses related to
removing the Product from an installation are not
covered under this limited warranty.
d) The Consumer will be billed for any parts or labor
charges not covered by this limited warranty. The
Consumer will be responsible for any expenses related
to reinstallation of the Product.
e) Nokia will repair the Product under the limited
warranty within 30 days after receipt of the Product. If
Nokia cannot perform repairs covered under this
limited warranty within 30 days, or after a reasonable
number of attempts to repair the same defect, Nokia at
its option, will provide a replacement Product or
refund the purchase price of the Product less a
reasonable amount for usage. In some states the
Consumer may have the right to a loaner if the repair
of the Product takes more than ten (10) days.