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Within the framework of this service, you
receive a professional and reliable form of nav-
igation support without having to leave your
vehicle.
The customer service representative finds a
suitable route depending on your vehicle's cur-
rent position and the desired destination. You
will then be guided live through the current
route section.
Search and Send
General notes
i
To use "Search & Send", your vehicle must
be equipped with Mercedes me connect and
a navigation system. Additionally, a
Mercedes me connect service subscription
must be completed.
"Search & Send" is a destination entry service.
A destination address found on Google Maps™
can be transferred via Mercedes me connect
directly to your vehicle's navigation system.
Specifying and sending the destination
address
Go to the website http://
X
www.maps.google.com and enter a destina-
tion address into the entry field.
To send the destination address to the e-
X
mail address of your Mercedes me con-
nect account: click the corresponding but-
ton on the website.
i
Example:
If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address
will be sent to your vehicle.
If the "Send" dialog window appears: in
X
the corresponding field enter the e-mail
address that you specified when setting up
your Mercedes me connect account.
Click "Send".
X
i
Information on specific commands such as
"Address entry" or "Send" can be found on
the website.
Calling up destination addresses
Switch on the ignition.
X
The destination address is loaded into the
vehicle's navigation system.
A display message appears, asking whether
navigation should be started.
Select
Yes
Yes
by turning cVd or sliding XVY
X
the controller and confirm with W.
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
i
If you select
No, the address can be saved
No
in the address book.
i
If you have sent more than one destination
address, each individual destination must be
confirmed separately.
i
Destination addresses are loaded in the
same order as the order in which they were
sent.
If you have multiple Mercedes-Benz vehicles
with Mercedes me connect and active
Mercedes me connect accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will be
sent to all the vehicles.
Vehicle remote opening
You can use the vehicle remote opening if you
have unintentionally locked your vehicle and a
replacement SmartKey is not available.
The vehicle can be unlocked by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately unlocked
remotely within four days of the ignition being
turned off. After this time, the remote unlock-
ing may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be
unlocked remotely.
Contact the following service hotlines:
X
USA: Mercedes-Benz Customer Assis-
R
tance Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
Canada: Customer Service at
R
1-888-923-8367
You will be asked for your password.
Return to your vehicle at the time agreed
X
upon with the Mercedes-Benz Customer
Assistance Center.
Features
265
Z
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