Appendix B: Troubleshooting; B-1: Wireless Settings Problems - SMC Networks EliteConnect SMC2582W-B User Manual

Appendix B: Troubleshooting

Check the following first:
• Make sure that the power of the SMC2582W-B is on and the Ethernet cables are connected
firmly to the RJ-45 jacks of the SMC2582W-B.
• Make sure that the LED ALV of the SMC2582W-B is blinking to indicate the SMC2582W-B is
working.
• Make sure the types of the Ethernet cables are correct. Recall that there are two types—
normal and crossover.

B-1: Wireless Settings Problems

• The wireless client computer cannot associate with an SMC2582W-B.
• Is the wireless client set in infrastructure mode?
• Is the SSID of the WLAN NIC identical to that of the prospective SMC2582W-B?
• Is the WEP functionality of the prospective SMC2582W-B enabled?
• Is the prospective SMC2582W-B within range of wireless communication?
B-2: TCP/IP Settings Problems
Fig. 55. Communication stages for a client to reach its correspondent host.
• Check the operating mode of the WLAN NIC.
• Check the SSID setting of the WLAN NIC and of the SMC2582W-B.
• Make appropriate WEP settings of the client computer to match those of
the SMC2582W-B.
• Check the signal strength and link quality sensed by the WLAN NIC.
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