Troubleshooting; Checkpoints - Samsung DW60M9970 Series User Manual

Troubleshooting

Checkpoints

If you encounter an issue to check with the dishwasher, first check the table below and try
the suggestions.
Symptom
The dishwasher does
not start.
The dishwasher has
bad odours.
Water remains in the
dishwasher after a
cycle has finished.
DW9000M_DD68-00191D-01_EN.indd 41
Possible Cause
The door is not completely
closed.
The START button is not
selected.
The power cord is not
connected.
Water is not being supplied.
The control panel is locked.
Water remains from the
previous cycle.
The drain hose is folded or
clogged.
Action
• Make sure the door is
latched and completely
closed.
• Make sure the upper rack
is properly joined with the
duct nozzle.
• Make sure the upper rack is
properly assembled.
• See an information code on
the display.
• Connect the power cord.
• Make sure the water supply
valve is open.
• Unlock the Control Lock.
• With the dishwasher empty,
add detergent, and then run
the Self Clean cycle. This is
available only on applicable
models.
• Straighten and unclog the
hose.
English 41
2/20/2018 12:26:17 PM