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Troubleshooting
Checkpoints
If you encounter an issue with the dishwasher, first check the table below and try the
suggestions.
Following the repair by a non-authorised service provider, self-repair or non-professional
repair of the product, Samsung is not liable for any damage to the product, any injury or
any other product safety issue caused by any attempt to repair the product which does
not carefully follow these repair and maintenance instructions. Any damage to the product
caused by an attempt to repair the product by any person other than a Samsung certified
service provider will not be covered by the warranty.
Symptom
The dishwasher does
not start.
The dishwasher has
bad odours.
Water remains in the
dishwasher after a
cycle has finished.
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English
Europe_DW6500AM_WEB_DW0004_English.indd 66
Possible cause
The door is not completely
closed.
The power cord is not
connected.
Water is not being supplied.
The control panel is locked.
Water remains from the
previous cycle.
The drain hose is folded or
clogged.
Action
• Make sure the door is
latched and completely
closed.
• Make sure the upper rack
is properly joined with the
nozzle.
• Make sure the upper rack is
properly assembled.
• Check power supply is
present.
• Make sure the water supply
valve is open.
• Deactivate the Control Lock.
• With the dishwasher empty,
add detergent, and then
run the Quick cycle. This is
available only on applicable
models.
• Straighten and unclog the
hose.
2023-07-20
7:02:41
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