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Troubleshooting
This section lists several common problems and suggested solutions. If, after trying the suggested solutions
listed here, you are still unable to resolve the problem you're having with your Receiver, contact your installer,
dealer, or retailer for more help.
Problem
Receiver does not power on
Receiver displays:
"ANTENNA NOT
DETECTED"
Audio static or loss of clarity
Receiver
displays:
"ACQUIRING SIGNAL"
No sound
56
Cause and Suggested Solution
Blown fuse, or the power cable is not properly connected. Check for a
bad fuse and check power cable connection.
The satellite antenna is not connected to the
satellite antenna connection to the Receiver.
FM frequency contains static. Locate a quiet FM frequency on your
vehicle radio and set the Receiver's FM transmitter frequency to
match.
The vehicle antenna is not connected to radio. Check vehicle antenna
cable to be sure it is connected.
Check for obstacles over or around satellite antenna. Change vehicle
location to eliminate nearby obstacles (bridges, overpasses, etc.)
The audio cables are not connected, or the FM radio is set to the
wrong frequency. Check the audio cables at the Receiver and the
vehicle radio. Tune the vehicle FM radio to the same FM frequency
the Receiver is tuned.
ST2 Starmate Replay User and Installation Guide
Receiver. Check the
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