Collect diagnostics
Collect diagnostic data for troubleshooting.
1. From a Home screen, swipe up to access Apps.
2. Tap
Settings > General management > Reset >
Collect diagnostics. The following options are
available to choose:
Diagnostics: Help T-Mobile troubleshoot your
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device issues.
Issue assist: Optimized Wi-Fi connectivity
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and diagnose network issues.
Personalized offers: Receive T-Mobile offers
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that will improve your experience.
Device maintenance
Auto restart
Optimize your device by restarting it automatically at
set times. Any unsaved data will be lost when the
device restarts.
1. From a Home screen, swipe up to access Apps.
2. Tap
Settings > General management > Reset >
Auto restart.
3. Tap On/Off to activate Auto restart, and then set
the following parameters:
• Time: Set the time of day to restart your
device.
• Day: Select the day of the week to
automatically restart your device.
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