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Before resetting your device:
1. Verify that the information you want to keep has
transferred to your storage area.
2. Log in to your Google Account and confirm your
user name and password.
To reset your device:
1. From a Home screen, tap
2. Tap General management > Reset >
Factory data reset.
3. Tap Reset and follow the prompts to perform the
reset.
4. When the device restarts, follow the prompts to set
up your device.
Settings
Apps >
Settings.
Collect Diagnostics
Collect diagnostics data for troubleshooting.
1. From a Home screen, tap
2. Tap General management > Reset >
Collect diagnostics.
3. Tap Diagnostics and read the information. Choose
to enable the feature by checking Agree.
Tap More info to display additional information
•
or tap Next to display the Issue Assist screen.
4. Tap Issue Assist and read the information.
Tap Accept or Decline.
5. Tap Personalized Offers and read the information.
Tap Accept or Decline.
144
Apps >
Settings.
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