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Sprint User Guide A downloadable, printable guide to your Samsung Galaxy S8/S8+ and its features. Available applications and services are subject to change at any time.
GETTING STARTED Introduction About the User Guide Special Features SET UP YOUR DEVICE Assemble Your Device Install the SIM Card and a Memory Card Charge the Battery When to Charge the Battery Micro-USB Connector Reverse Charging Start Using Your Device Device Setup Use the Setup Wizard Google Account Factory Reset Protection Samsung Account Add an Email Account Activate Your Phone Voicemail Setup Transfer Data from Your Old Device Transfer Files Between Your Phone and a Computer Learn About Your Device Your Phone’s Layout Home Screen and Applications (Apps) List Home Screen Basics Customize Your Home Screen Status Bar Notification Panel Bixby Navigation Enter Text...
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Use Samsung Voice Input Face Recognition Fingerprint Scanner Iris Scanner Multi Window Emergency Mode Edge Screen APPS Using Apps Apps Basics Access Apps Add an Apps Shortcut Download and Install New Apps Uninstall Apps Organize Apps Applications Settings Calculator Calendar Calendar View Create an Event View Calendar Events Share an Event Delete an Event Create a Task Delete a Task Calendar Settings Add Calendars Sync Calendars Camera and Video Camera Overview Camera Shortcut Take Pictures Record Videos Video Enhancer Configure Shooting Mode Camera Settings...
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Clock Alarm World Clock Stopwatch Timer Contacts Add a Contact View Contacts Edit a Contact Delete Contacts Favorites Link or Unlink Contacts Groups Share a Contact Import Contacts Back Up Contacts Contacts Settings Email Set Up an Email Account Add an Email Account Add an Exchange ActiveSync Account Create and Send an Email Open Email Messages Manage Your Inbox Delete an Email Account Email Settings Galaxy Apps Gallery View Pictures and Videos Edit Pictures and Videos Share Pictures and Videos Delete Pictures and Videos Take a Screenshot Google Apps Chrome Drive...
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Gmail Google Maps Photos Play Movies & TV Play Music Play Store YouTube Internet Use the Browser Add a Bookmark View Browser History Open New Browser Tabs Secret Mode Browser Settings Messages Send a Text Message Send a Multimedia Message (MMS) Save and Resume a Draft Message New Messages Notification Manage Message Conversations My Files Samsung Connect Samsung Gear Samsung Health Before You Start Exercising Samsung Notes Compose a Note Edit Notes Browse Notes Notes Options Samsung Pay Set Up Samsung Pay Simple Pay Use Samsung Pay...
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Use Gift Cards with Samsung Pay Secure Your Information Samsung+ Secure Folder Sprint Apps 1Weather Amazon Kindle Amazon Music Amazon Shopping App Spotlight Audiobooks Caller ID Facebook Instagram Lookout Messenger NextRadio Prime Photos Prime Video Secure Wi-Fi Sprint Family Locator Sprint Music Plus Sprint Spot Sprint Worldwide Tech Expert Uber Voicemail App Phone Make Phone Calls Call Using the Phone Dialer Call Emergency Numbers Place a Call from Contacts Call from Call Log Answer Phone Calls In-Call Screen Operations...
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Visual Voicemail Set Up Visual Voicemail Review Visual Voicemail Visual Voicemail Options Visual Voicemail Settings Optional Calling Services Wi-Fi Calling Caller ID Blocking TTY Mode Call Settings Call Forwarding Conference Calling Call Waiting SETTINGS Connections Settings How to Use Settings Wi-Fi Turn Wi-Fi On and Connect to a Wireless Network Disconnect Wi-Fi Wi-Fi Settings Menu Wi-Fi Direct Bluetooth Enable the Bluetooth Feature Pair Bluetooth Devices Send Information Using Bluetooth Phone Visibility Data Usage Settings Airplane Mode NFC and Payment Settings Enable NFC Android Beam Tap and Pay Hotspot and Tethering Hotspot Wi-Fi Sharing Tethering...
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Mobile Networks Settings Location Nearby Device Scanning Printing MirrorLink Virtual Private Networks (VPN) Ethernet Data Services General Information (4G LTE and 3G Networks) Device Settings Sounds and Vibration Settings Sound Mode Vibrations Volume Ringtone Notification Sounds Do Not Disturb System Sounds Sound Quality and Effects Separate App Sound Notifications Display Settings Screen Brightness Blue Light Filter Screen Mode Screen Resolution Screen Zoom and Font Full Screen Apps Easy Mode Icon Frames LED Indicator Status Bar Settings Navigation Bar Settings Screen Timeout Keep Screen Turned Off Screen Saver Smart Stay...
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One-Handed Mode Wallpapers and Themes Wallpapers Themes Icons Always On Displays (AODs) Device Maintenance Quick Optimization Battery Performance Mode Storage Memory System Settings Language and Input Date and Time Report Diagnostic Information Reset Reset Settings Reset Network Settings Factory Data Reset Auto Restart System Updates Lock Screen and Security Set a Screen Lock Lock Screen and AOD Settings Samsung Pass Unknown Sources Secure Folder Settings Secure Startup Encrypt SD Card Set Up SIM Card Lock View Passwords Security Update Service Phone Administration Credential Storage Advanced Security Settings viii...
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Accounts Samsung Cloud Accounts Settings Backup and Restore Google Settings Accessibility Settings Vision Settings Hearing Settings Dexterity and Interaction Settings Configure Other Accessibility Settings Accessibility Services Other Settings Help Manage Game Features Device Assistance App About Phone GETTING HELP Additional Resources For Assistance Troubleshooting Sprint Account Information and Help Sprint Account Passwords Sprint Support Services Samsung Support Legal Legal Information Intellectual Property Disclaimer of Warranties; Exclusion of Liability Samsung Knox Maintaining Water and Dust Resistance Restricting Children’s Access to Your Mobile Device INDEX...
Introduction The following topics describe the basics of using this guide and your new phone. About the User Guide Thank you for purchasing the Samsung Galaxy S8/S8+. The following topics explain how best to use this guide to get the most out of your phone. Before Using Your Phone Read the Get Started guide and Important Information booklet that were packaged with your phone thoroughly for proper usage. Accessible services may be limited by subscription contract conditions. Descriptions in the User Guide Note that most descriptions in this guide are based on your phone’s setup at the time of purchase. Unless otherwise noted, instructions begin from the phone’s home screen, which is displayed by tapping Home. Some operation descriptions may be simplified. Screenshots and Key Labels Screenshots and other illustrations in this user guide may appear differently on your phone. Key labels in the user guide are simplified for description purposes and differ from your phone’s display. Other Notations In the user guide, the phone may be referred to either as “phone,” “device,” or “handset.” A microSD™, microSDHC™, or microSDXC™ card is referred to as an “SD card” or a “memory card.” Special Features Learn about some of your phone’s special features, such as Hello Bixby, Edge Screen, and enhanced security features. Hello Bixby Hello Bixby allows you to quickly set reminders, create voice dictation, and search and access ...
Edge Screen The Edge screen provides a variety of useful tools for notifications, information feeds, and timekeeping. For more information see Edge Screen. Flexible Security Use your face, fingerprint, or iris to unlock your device. Face Recognition Configure facial recognition security to add an extra layer of security when using your phone. For more information, see Face Recognition. Fingerprint Scanner Use your fingerprint as an alternative to entering passwords in certain apps. You can also use your fingerprint to verify your identity when logging in to your Samsung account. For more information, see Fingerprint Scanner. Iris Scanner Use iris recognition as an alternative to entering passwords in certain apps. You can also use your eyes to verify your identity when logging in to your Samsung account. For more information, see Iris Scanner. Water and Dust Resistance This device is rated IP68 using the Ingress Protection rating system. For more information, see Maintaining Water and Dust Resistance. Getting Started Introduction...
Assemble Your Device The following topics help you to assemble your device. Install the SIM Card and a Memory Card When you subscribe to a cellular network, you are provided with a plug-in SIM card. During activation, your SIM card is loaded with your subscription details, such as your Personal Identification Number (PIN), available optional services, and other features. Warning: Please be careful when handling the SIM card to avoid damaging it. Keep all SIM cards out of reach of small children. You can also install an optional microSD™, microSDHC™, or microSDXC™ memory card (not included) to add more memory space to your device. A memory card can be installed at any time. It is not necessary to install it prior to using the device. Note: Your phone’s SIM card is preinstalled. These instructions are for reference only. Caution: Exercise care when using the removal tool to eject the internal SIM card/Memory card tray. 1. Insert the removal tool into the hole on the SIM card/Memory card tray, and then push until the tray pops out. 2. Place the SIM card on the tray. Make sure that the card’s gold contacts face down into the device and that the card is positioned as shown. 3. Place the memory card on the tray with the gold contacts facing down. 4. Slide the SIM card/Memory card tray back into the slot. Note: Your device is IP68 rated for dust and water resistance. To maintain the water-resistant and dust-resistant features of your device, make sure that the SIM card/Memory card tray openings are Set Up Your Device Assemble Your Device...
For more information, refer to Maintaining Water and Dust Resistance. Charge the Battery Note: You should dry the inside of the charging port before inserting a power connector to charge your device. If the charging port is not fully dry, your device may operate abnormally. For example, it may charge more slowly or overheat. For more information, refer to Maintaining Water and Dust Resistance. Your device is powered by a rechargeable, standard Li-Ion battery. A USB charger (charging head and USB cable) is included with the device for charging the battery from any standard outlet. The battery comes partially charged. You can use the device while charging. Note: For fastest charging times, use the Adaptive Fast Charger that came with your device. This charger provides faster charging only when connected to devices that support Adaptive Fast Charging. 1. Insert the USB cable into the USB charger/ Accessory port. Caution: Use only charging devices and batteries approved by Samsung. Samsung accessories are designed for your device to maximize battery life. Using other accessories may invalidate your warranty and may cause damage. 2. Connect the USB cable to the charging head, and then plug the charging head into a standard outlet. 3. Unplug the charging head from the outlet and remove the USB cable from the device when charging is complete. Note: This device is also compatible with wireless charging devices approved by Samsung, which are sold separately. Set Up Your Device Assemble Your Device...
When to Charge the Battery When the battery is low and only a few minutes of operation remain, the device sounds a warning tone at regular intervals. In this condition, your device conserves its remaining battery power by dimming the screen. When the battery level becomes too low, the device automatically turns off. For a quick check of your battery level: View the battery charge indicator located in the top right corner of your device’s display. A solid color ( ) indicates a full charge. You can also choose to display a percentage value. Viewing a percentage value can provide a better idea of the remaining charge on the battery. For more information, see . While charging, the device and the charger may become hot when using wireless charging or fast charging. This does not affect the device’s lifespan or performance and is in the device’s normal range of operation. The charger may stop charging if the battery becomes too hot. If the device heats up while charging the battery: 1. Disconnect the charger from the device and close any running apps. 2. Wait for the device to cool down, and then begin charging the device again. If the lower part of the device overheats, check for damage to the connected USB cable. Replace the damaged USB cable with a new Samsung-approved cable. If using a wireless charger, do not place foreign materials between the device and the wireless charger. Micro-USB Connector You can use the included Micro-USB connector to connect a Micro-USB cable (such as from your old device) to your new device for charging with the charging head, or for connecting to a computer. Note: The Micro-USB connector does not support On-the-Go (OTG) devices such as memory sticks, external hard drives, or keyboard and mouse accessories. Set Up Your Device Assemble Your Device...
Reverse Charging The included USB connector allows you to charge another device through a USB cable. You can also use the USB connector for transferring contacts, photos, and other content from an old device. For more information, see Transfer Files Between Your Phone and a Computer. Start Using Your Device Power on your device, lock it, or restart it. Turn Your Device On or Off The instructions below explain how to turn your device on or off. To turn the device on: Press and hold the Power key until the device turns on. To turn the device off: 1. Press and hold the Power key until the Device options menu is displayed. 2. Tap Power off, and confirm if prompted. Lock or Unlock Your Device Use your device’s screen lock features to secure your device. By default, the device locks automatically when the screen times out. To lock the device: Press the Power key. The default Screen lock on your device is Swipe. To choose a more secure screen lock, see Set a Screen Lock. To unlock the device: Set Up Your Device Assemble Your Device...
Press the Power key or double-tap Home, and then drag your finger across the screen. Restart the Device If your device stops responding to taps or finger gestures and you are unable to turn it off, you can restart your device. Press and hold the Power key and the Volume down key at the same time for more than seven seconds. Device Setup The following topics outline how to set up your device. Use the Setup Wizard The first time you turn your device on, a Welcome screen is displayed. It guides you through the basics of setting up your device. ® Follow the prompts to choose a default language, connect to a Wi-Fi network, set up accounts, choose location services, learn about your device’s features, and more. Note: On the Welcome screen, there may be an Accessibility button. If you are visually impaired or hard of hearing, tap Accessibility to change the accessibility settings. Google Account Your new device uses your Google Account to fully utilize its Android™ features, including Gmail™, Google Duo, and the Google Play™ store. When you turn on your device for the first time, set up your existing Google Account or create a new Google Account. – or – To create a new Google Account or set up your Google Account on your device at any time, use Accounts settings. 1. From home, swipe up to access Apps. 2. Tap Settings > ...
3. Tap More options > Remove account. Samsung Account Create a Samsung account for access to Samsung content and apps on your device. When you turn on your device for the first time, set up your existing Samsung account or create a new Samsung account. – or – To create a new Samsung account or set up your Samsung account on your device at any time, use Accounts settings. 1. From home, swipe up to access Apps. 2. Tap Settings > Cloud and accounts > Accounts. 3. Tap Add account > Samsung account. Add an Email Account Use the Email app to view and manage all your email accounts in one app. Set Up Your Device Assemble Your Device...
When you turn on your device for the first time, set up your existing email account or create a new email account. – or – To create a new email account or set up your email account on your device at any time, use Accounts settings. 1. From home, swipe up to access Apps. 2. Tap Settings > Cloud and accounts > Accounts. 3. Tap Add account > Email. Activate Your Phone Follow the instructions below to activate your phone if it has not already been activated. Depending on your account or how and where you purchased your phone, it may be ready to use or you may need to activate it on your Sprint account. If you purchased your phone at a Sprint Store, it should be activated and ready to use. If you received your phone in the mail, and it is for a new Sprint account or a new line of service, it will activate automatically when you first turn it on. If you’re swapping phones for a number already on your Sprint account, go to sprint.com/activate and follow the instructions. To confirm activation, make a phone call. If your phone is still not activated, visit sprint.com/support for assistance. If you do not have access to the Internet, call Sprint Customer Service at 1-888-211- 4727 from another phone. Note: Do not press the Power key while the phone is being activated. Pressing the Power key cancels the activation process. If you are having any difficulty with activation, visit sprint.com/support. Voicemail Setup Follow the instructions below to set up voicemail on your phone. Your phone automatically transfers ...
Note: The USB option must be set to Media device (MTP) on the other device. Transferring content with a USB cable may increase battery consumption. Make sure your battery is fully charged. 1. Select Smart Switch during setup. – or – From home, swipe up to access Apps, and then tap Settings > Cloud and accounts > Smart Switch. 2. Follow the prompts and select the content to transfer. Visit samsung.com/smartswitch for more information and to learn how to use the USB connector to transfer content faster. Transfer Files Between Your Phone and a Computer You can use the supplied USB cable to connect your phone directly to your computer and transfer music, pictures, and other content files. For example, if you have a music album stored on your computer that you want to listen to on your phone with any of the music apps, just attach your phone to the computer and copy the files to the music folder. Set Up Your Device Assemble Your Device...
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File Transfer Tips If you want to save data to an SD card on your phone, make sure the SD card is installed and active. See Memory Card. Avoid removing the SD card while transferring data. Data exchange may use the methods outlined in the following bullets: Transferring media files: Transfer files between your phone and PC such as pictures, videos, and music. Transferring images: Transfer picture and video files between your phone and PC. Connecting MIDI devices: Connect to MIDI-compatible devices. Charging: Charge your device using a USB cable. Transfer Files Between the Phone and a Computer 1. Connect your phone to your computer using the supplied USB/charging cable. Insert the smaller end of the cable to the charger/accessory jack at the bottom of the phone. Insert the USB end of the cable into an available USB port on your computer. You may need to remove the USB cable from the charging head to access it. 2. Pull down the status bar to display the notification panel. You will see either Transferring media files via USB, Transferring images via USB, Connecting MIDI devices via USB, ...
Learn About Your Device Learn some of the key features of your mobile device, including the screens and icons, as well as how to navigate the device and enter text using the keyboard. Your Phone’s Layout The following illustrations introduce your phone’s layout, primary keys, and functions. Front View Front camera: Takes pictures and records videos while facing the screen, and allows you to video conference. Iris scanner: Scan your iris to unlock your phone. Power key: Turn the phone or screen on or off, enable Emergency mode, or restart the phone. Bixby key: Activate Hello Bixby. Volume keys: Adjust the ringtone or media volume or adjust the voice volume during a call. Iris detection LED: Detect your iris when using the iris scanner. Proximity sensors: Detect when objects are close to the screen. For example, when you hold the phone to your ear while on a phone call, the sensors temporarily lock the screen to prevent accidental screen touches. Earpiece: Listen to calls and automated prompts when using the phone. Set Up Your Device Learn About Your Device...
Back View Rear camera: Take pictures and videos. Fingerprint sensor: Unlock your phone using your fingerprint. Headset jack: Plug in a headset for convenient, hands-free conversations. USB charger/Accessory port: Connect the phone to the charger using a USB cable. Microphone: Transmit your voice for phone calls or record your voice or ambient sounds for voice recordings and videos. There are two microphones, one on the top and one on the bottom. Speaker: Play ringtones and sounds. The speaker also lets you hear the caller’s voice in speakerphone mode. Heart rate sensor: View your heart rate. Flash: Help illuminate subjects in low-light environments when the camera is focusing and capturing a picture or video. Home Screen and Applications (Apps) List The following topics describe how to use and customize your phone’s home screen, access the apps list, understand the status bar, and use the notification panel. Set Up Your Device Learn About Your Device...
Home Screen Access Apps Most of your phone’s operations originate from the home screen or the Apps list. 1. From home, swipe up to access Apps. 2. Tap an app icon to launch the corresponding application. Select Options and Navigate Screens Tap icons, keys, and other items to open or activate the assigned function. Tap Back to return to the previous screen. Recent Applications You can display a list of recently used applications using the Recent apps key. Tap Recent apps to view a list of recently used applications. Phone Settings Menu You can customize your phone’s settings and options through the Settings menu. From home, swipe up to access Apps > Settings. – or – Set Up Your Device Learn About Your Device...
Pull down the status bar and tap Settings. Home Screen Basics The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding application icons, shortcuts, folders, widgets, and more. Status bar: The status bar displays icons to notify you of your phone’s status (on the right side) and notifications (on the left side). Status area: Displays phone and service status information such as signal strength, battery status, Wi-Fi and data connectivity, ringer status, and time. Notification area: Displays notifications for incoming messages, missed calls, application updates, and more. Edge screen: Drag left to display the Edge screen. Widget: Widgets are simple application extensions that run on your phone’s home screen. Primary app shortcuts: Shortcuts that appear in the same location on all of your phone’s home screens. Back: Returns you to the previous screen, or close a dialog box, options menu, the notification panel, or the keyboard. Home: Returns you to the home screen. Recent apps: Access recently used apps. Tip: Tap Home to return to the main home screen from any other screen. Extended Home Screens In addition to the main home screen, your phone features extended home screens to provide more ...
Operations for Rearranging the Home Screen Moving widgets and icons: From home, touch and hold an item, and then drag it to the desired location. Deleting widgets and icons: From home, touch and hold an item, and then drag it to R emove. Displaying the home screen menu: From home, touch and hold an empty space to display the home screen menu. Menu options include Wallpapers and themes, Widgets, and Screen grid settings. You also have the option to add or remove home screens. Change the Wallpaper Select and assign your phone’s background wallpaper. 1. From home, touch and hold an empty space, and then tap Wallpapers and themes > Wallpapers. You can also access the wallpaper menu through settings. From home, swipe up to access Apps. Tap Settings > ...
Apps screen grid: Choose a dimension option to determine how icons are arranged on the Apps screen. The numbers indicate how many icons can be placed horizontally by how many icons can be placed vertically. Apps button: Add an apps button to the Home screen for easy to access to the Apps screen. Hide apps: Select apps to hide, tap Apply. Hello Bixby settings: Configure Hello Bixby features. Add Shortcuts to the Home Screen You can add shortcuts for quick access to favorite apps from the home screen. To add a shortcut: 1. From home, swipe up to access Apps. 2. Touch and hold an app shortcut to open the options menu. 3. Tap Add shortcut to home. Add Widgets to the Home Screen You can add widgets to your phone’s home screen. Widgets are simple application extensions that ...
To add more apps, touch and hold an app shortcut and drag it to the folder. Change Folder Names Once you have added folders, you can change the name easily from the folder display. 1. From home, tap the folder to open it, and then tap the folder name. 2. Type a new name. 3. Tap anywhere outside of the folder to close it. Change the Folder Color You can change the color of a folder. 1. From home, tap the folder to open it. 2. Tap Palette and select a color. 3. Tap anywhere outside of the folder to close it. Capture Screenshots Capture an image of your screen. It will automatically create a Screenshots folder in the Gallery app. Press and hold the Power key and Volume down key at the same time to capture a screenshot of the current screen. Status Bar The status bar at the top of the home screen provides phone and service status information on the right side and notification alerts on the left. To view the notification panel or access the quick settings menu, pull down the status bar from the top of the screen. Main Status Icons Bluetooth® is active. GPS is active.
Main Status Icons The device is connected to a 3G wireless network. The device is connected to a 4G LTE™ wireless network. Airplane mode is active. Battery is charging. Battery is fully charged. Connected as a mobile hotspot. Main Notification Icons A call has been missed. A call is on hold. New voicemail message has been received. New email has arrived. New Gmail has arrived. New text or MMS message. A calendar event is approaching. A USB connection is active. An alarm has been set. A new Emergency alert has arrived. An app update is available from the Google Play store. An app update was successful. File is being uploaded or sent. Download of a file or app is in progress. View additional notifications. Note: Additional notification icons may appear. All notifications may be accessed through the notification panel. Notification Panel The notification panel gives you access both to notifications and the quick settings menu. Set Up Your Device Learn About Your Device...
Quick settings: Quickly enable or disable a feature. Open the Notification Panel 1. Pull down the status bar. (Slide your finger down from the top of the screen.) 2. Drag down View all to display additional quick settings. Close the Notification Panel Slide the notification panel up. (Slide your finger up from the bottom of the screen.) – or – Tap Back to close the notification panel. Notification Panel Quick Settings The Quick settings list at the top of the notification panel lets you quickly access frequently used settings options. Tap an icon to turn the selected feature on or off. Bixby Bixby is an assistant that learns from you to help you do more. It responds to voice commands, works with select apps like email and messages, sets reminders, and can help you understand your settings and set up your Samsung devices. Set Up Your Device Learn About Your Device...
Bixby Talks Use voice and written commands to interact with Bixby. Bixby can help you: Make a call Send a text Change your settings Find a photo Bixby Sees Bixby Vision is built into your camera to give you a deeper understanding of what you’re looking at. Use object/content recognition to translate, shop, or identify a landmark. For more information, see Bixby Vision. Bixby Recommends Bixby learns your patterns to display what you need when you need it. It uses display cards with your most recent email messages, weather, upcoming reminders, daily workout, news, and other configurable content. Bixby Reminds Use Bixby to set reminders at any time. Bixby can tell you to pick up milk on the way home, or even keep track of your place in an article online. Navigation Learn the basics for how to navigate through your device. Touchscreen Navigation Please note that a touchscreen responds best to a light touch from the pad of your finger or a capacitive stylus. Using excessive force or a metallic object on the touchscreen may damage the tempered glass surface and void the warranty. Lightly tap items to select or launch them. Tap the keyboard to enter characters or text. Set Up Your Device Learn About Your Device...
Tap an item to select it. Tap an app shortcut to launch the application. Double-Tap Lightly tap items twice to select or launch them. Double-tap an image to zoom in or out. Touch and Hold Touch and hold items on the screen to activate them. Touch and hold a field to display a pop-up menu of options. Swipe Lightly drag your finger vertically or horizontally across the screen. Swipe the screen to unlock the device. Swipe the screen to scroll through the Home screens or menu options. Drag Touch and hold an item, and then move it to a new location. Drag an app shortcut to add it to a Home screen. Drag a widget to place it in a new location on a Home screen. Pinch and Spread Pinch the screen using your thumb and forefinger or spread by moving your fingers apart. Pinch the screen to zoom out while viewing a picture or a Web page. Spread your fingers on the screen to zoom in while viewing a picture or a Web page. Common Options The device uses basic command options to perform common actions.
You can type on your phone using the touchscreen Samsung keyboard or Samsung voice input. Note: Keyboard layouts and options may change depending on where you are using them. For example, if you are entering text to do a Web search, a search icon may be available instead of an enter key. Samsung Keyboard Use the touchscreen Samsung keyboard for entering text. The keyboard appears automatically when you tap a text entry field, and can be used in either portrait or landscape mode. You can also use the Samsung voice input option to enter text using your voice. The Samsung keyboard offers a traditional QWERTY keyboard setup for entering text by tapping keys (like on a computer), along with enhancements and options that allow you to enter text faster and more accurately, such as continuous key input, personalized usage dictionaries, and more. Assign Samsung Keyboard for Text Entry If you have multiple text input methods installed on your device, you can select the Samsung keyboard to be your default text input method from Settings, or you can choose it at any time while entering text. Note: The Samsung keyboard is the default text input method on your phone. Additional keyboards and input methods are available for download from the Google Play store. 1. From home, swipe up to access Apps. 2. Tap Settings > General management > Language and input. 3. Tap Virtual keyboard > Samsung keyboard to enable it. Configure Samsung Keyboard To customize Samsung keyboard:...
2. Speak your text. Configure Samsung Voice Input To customize Samsung voice input: 1. From home, swipe up to access Apps. 2. Tap Settings > General management > Language and input. 3. Tap Virtual keyboard > Samsung voice input for options: Add input languages: Select languages for Samsung voice input. Hide offensive words: Hide potentially offensive words with asterisks. For more information, see Language and Input. Set Up Your Device Learn About Your Device...
1. From home, swipe up to access Apps. 2. Tap Settings > Lock screen and security > Face recognition for the following options: Remove face data: Delete existing faces. Face unlock: Tap On/Off to enable or disable face recognition security. Face unlock when screen turns on: Unlock your phone with face recognition as soon as the screen turns on. Fingerprint Scanner Use fingerprint recognition as an alternative to entering passwords in certain apps. You can also use your fingerprint to verify your identity when logging in to your Samsung account. Note: Fingerprint recognition uses the unique characteristics of each fingerprint to enhance the security of your device. The likelihood of the fingerprint sensor confusing even small areas of two Set Up Your Device Learn About Your Device...
1. From home, swipe up to access Apps. 2. Tap Settings > Lock screen and security > Fingerprint scanner for the following options: To rename a fingerprint, tap the fingerprint, enter a new name, and then tap Rename. To add a fingerprint, tap Add fingerprint and follow the prompts to register a fingerprint and password. To delete a fingerprint, touch and hold the fingerprint, and then tap Remove. Confirm when prompted. Samsung Pass: Access your online accounts using your fingerprint. Samsung account: Verify your identity using your fingerprint when logging in to your Samsung account. Samsung Pay: Use your fingerprints to make payments quickly and securely. Fingerprint unlock: Tap On/Off to enable or disable fingerprint security. Iris Scanner Use iris recognition as an alternative to entering passwords in certain apps. You can also use your irises to verify your identity when logging in to your Samsung account. Warning: Some people may have dizziness, seizures, epileptic seizures or blackouts triggered by light flashes or patterns, even if they have never had a seizure or blackout before. Anyone who has had a seizure, loss of awareness, or other symptom linked to an epileptic condition, or has a family ...
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Iris verification can be applied to several features of your device. 1. From home, swipe up to access Apps. 2. Tap Settings > Lock screen and security > Iris scanner for the following options: Remove iris data: Delete existing irises. Preview screen mask: Choose a mask to display when using the iris scanner. Samsung Pass: Use your irises to verify your identity using Internet and other supported apps. Samsung account: Enable to use your irises to verify your Samsung account when you access a feature or app that requires it. Samsung Pay: Use your fingerprints to make payments quickly and securely. Set Up Your Device Learn About Your Device...
Iris unlock: Enable to unlock the device using your irises. Iris unlock when screen turns on: Unlock your phone with your irises as soon as the screen turns on. Tips for using iris recognition: View a tutorial on how to use the iris scanner. Multi Window Multitask by using multiple applications at the same time. Window Controls Tap Window controls in the middle of the window border for options. Snap window: Snap the selected window to the half of the screen it occupies. Switch windows: Switch locations between Multi window apps. Open in pop-up view: Open the selected app in a pop-up window. Close app: Close the selected app. Enable Multi Window 1. ...
Use Multi Window Apps that support Multi window display together on a split screen. You can switch between the apps, adjust the size of their display on the screen, and copy information from one app to the other. Multi window is not available for all apps. 1. From any screen, touch and hold Recent apps. 2. Tap two apps that support Multi window to open them in split screen view. – or – If you are currently using an app that supports Multi window, tap another app to add it in split screen view. You can also launch recently used apps directly into Multi window view. Only applications that support Multi window have the Multi window icon. 1. Tap Recent apps. Recently used apps that support Multi window have a Multi window icon in their title bar. 2. Tap Multi window in the title bar to launch an application in split screen view. Other recently used apps that support Multi window display below the launched app. 3. Tap an app icon to add it to the split screen view. Emergency Mode Emergency mode conserves your device’s remaining power when you are in an emergency situation. Emergency mode saves battery power by: Restricting application usage to only essential applications and those you select. Turning off Mobile data when the screen is off.
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When accessing for the first time, read the Terms and conditions. If you accept them, tap the Checkbox, and then tap Agree. 3. Tap Turn on. Turn Off Emergency Mode After Emergency mode is turned off, the Location settings may stay the same as they were in Emergency mode. From the Emergency mode Home screen, tap More options > Turn off Emergency mode. Use Emergency Mode Features While in Emergency mode, your device conserves power. The following apps and features are available on the Home screen: Flashlight: Use the device’s flash as a steady source of light. Emergency alarm: Sound an audible siren. Share my location: Send your location information to your emergency contacts. Phone: Launch the call screen. Internet: Launch the Web browser. Add: Add other available apps. ...
Settings: Configure the available settings. Only a limited number of settings are enabled in Emergency mode. Edge Screen The Edge screen provides a variety of useful tools for notifications, information feeds, and timekeeping. Edge Panels Edge panels can be used to access apps, tasks, and contacts, as well as view news, sports, and other information on the Edge screen. To view Edge panels: When the screen is turned on, swipe the Edge panel handle from the edge of the screen to the center. Keep swiping to view other panels. To configure Edge panels: 1. From any screen, open the Edge screen, and then tap Edge panel settings. 2. Tap On/Off to enable the feature. The following options are available: Checkbox: Enable or disable each panel. Edit (if available): Configure individual panels by tapping. Download: Search for and download more Edge panels from Galaxy Apps. More options > Reorder: Change the order of the panels by dragging them to the left or right. More options > Uninstall: Remove an Edge panel from your device. More options > Handle settings: Drag Edge panel handle to change the position of the Edge panel handle along the edge of the screen, and then configure the following Edge ...
Apps Edge You can add up to ten apps in two columns to the Apps edge panel. To use the Apps edge: 1. When the screen is turned on, swipe the Edge panel handle from the edge of the screen to the center. Keep swiping until the Apps edge panel is displayed. 2. Tap an app to open it. To configure Apps edge: 1. From any screen, open the Edge screen, and swipe until the Apps edge panel is displayed. 2. Tap Add application to add other apps to the Apps edge. To add an app to the Apps edge, find it on the left side of the screen and tap it to add it to an available space on a column on the right. To change the order of the apps on the Edge panel, drag each app to the desired location. To remove an app, tap Delete. 3. Tap Back to save changes. People Edge People edge allows you to quickly communicate with contacts in your My people list. To use People edge: 1. When the screen is turned on, swipe the Edge panel handle from the edge of the screen to the center. Keep swiping until the People edge panel is displayed. 2. Tap a contact, and then tap Messages or Call. To configure People edge: 1. From any screen, open the Edge screen, swipe until the People edge panel is displayed. 2. ...
3. Tap Back to save changes. Smart Select Select an area on the screen to capture as an image or GIF animation. You can also pin a captured image to always display on the screen. To use Smart select: 1. When the screen is turned on, swipe the Edge panel handle from the edge of the screen to the center. Keep swiping until the Smart select panel is displayed. 2. Tap an option: Rectangle: Select an area in a rectangular shape. Oval: Select an area in an oval shape. Animation: Select an animated GIF. Pin to top: Pin the selection to the top of your screen. 3. Make your selection. Edge Lighting Set the Edge screen to light up when you receive calls or notifications while the phone is turned over. 1. From home, swipe up to access Apps. 2. Tap Settings > Display > Edge screen > Edge lighting. 3. Tap On/Off to enable the feature. 4. ...
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1. From home, swipe up to access Apps. 2. Tap Settings > Display > Edge screen > Edge lighting. 3. Tap More options > Quick reply. 4. Tap On/Off to enable Quick reply. To edit the text reply, tap the message and use the keyboard to change the text. About Edge Screen You can view the current software version and license information for the Edge screen feature. 1. From home, swipe up to access Apps. 2. Tap Settings > Display > Edge screen > About Edge screen. Set Up Your Device Learn About Your Device...
Add an Apps Shortcut In addition to swiping to access apps, you can add an Apps button to the Home screen. 1. From home, swipe up to access Apps. 2. Tap More options > Settings > Apps button. 3. Tap Show Apps button. Download and Install New Apps Find new apps to download and install on your device. Play Store: Download new apps from the Google Play store. Visit play.google.com/store/apps to learn more. Galaxy Apps: View and download Samsung apps that are optimized for use with Galaxy devices. Visit samsung.com/levant/apps/mobile/galaxyapps to learn more. Uninstall Apps You can uninstall or disable apps you download and install. Preloaded apps cannot be uninstalled. Apps that are disabled are turned off and hidden from view. To uninstall an app: Apps Using Apps...
1. From home, swipe up to access Apps. 2. Touch and hold an app to open the options menu. 3. Tap Uninstall and confirm when prompted. Organize Apps Organize your apps folder to suit how you use your phone. Arrange the Order App shortcuts can be listed alphabetically or in your own custom order. To change the order apps are listed: 1. From home, swipe up to access Apps. 2. Touch and hold an app shortcut or folder, and then drag it to a new location. To alphabetize your apps: 1. From home, swipe up to access Apps. 2. Tap More options > Sort. 3. Tap Alphabetical order. Use Folders You can organize App shortcuts in a folder on an Apps list screen. 1. From home, swipe up to access Apps. 2. Touch and hold an app shortcut, and then drag it on top of another app shortcut until a highlighted box is displayed. 3. ...
1. From home, swipe up to access Apps. 2. Touch and hold a folder to delete, and then tap Delete. Confirm when prompted. To add a folder to a Home screen: 1. From home, swipe up to access Apps. 2. Touch and hold a folder, and then drag it to the top or bottom of the screen to move it to a Home screen. 3. Drag the app shortcut to the desired location, and then release it. Applications Settings You can download and install new applications on your device. Use Application manager settings to manage your downloaded and preloaded applications. Warning: Because this device can be configured with system software not provided by or supported by Google or any other company, you operate this software at your own risk. If you have disabled apps, you can choose whether to display them. 1. From home, swipe up to access Apps. 2. Tap Settings > Apps. 3. If you have disabled applications: Tap Menu at the top left of the screen. Tap All apps, Enabled, or Disabled. 4. Tap More options for the following options: ...
5. Tap an application to view and update information about the application. The following options are displayed: Uninstall/Disable: Uninstall or disable the application. Preloaded apps can only be disabled. Force stop: Stop an app that is misbehaving. Restart your device if stopping an app, process, or service causes your device to stop working correctly. Mobile data: View mobile data usage. Battery: View battery usage since the last full charge. Storage: Manage the app’s storage usage. Memory: View memory usage. Notifications: Configure notifications from the app. Permissions: View permissions granted to the app for access to your device’s information. Set as default: Set the app as a default for a certain category of apps. Apps that can appear on top: Choose apps that can run on top of other running apps. Apps that can change system settings: Choose which apps can change system settings.
1. From home, swipe up to access Apps. 2. Tap Calculator > History. To return to the calculator, tap Keypad. To clear the calculator history, tap Clear history. Convert Units of Measurement You can quickly convert units of measurement using the unit converter. 1. From home, swipe up to access Apps. 2. Tap Calculator > Unit converter. 3. Select a category and use the dropdown menus to choose units of measurement. 4. Enter the numeric value to view the conversion. Scientific Calculator The Calculator app also performs advanced arithmetic functions. To use the Scientific calculator: 1. From home, swipe up to access Apps. 2. Tap Calculator, and turn the device to landscape view. 3. If Auto rotate is not enabled, tap Rotate screen.
Year: Display all twelve months of this year. Swipe across the screen to display another year. Month: Display the current month. Swipe across the screen to display another month. Events and tasks are also displayed. Week: Display the current week. Swipe across the screen to display another week. Day: Display today’s schedule by hour. Swipe across the screen to display another day. Tasks: Display all tasks. 3. Tap Today to return to the current date. Create an Event You can use your Calendar to create events. From home, swipe up to access Apps. 1. Tap Calendar > Add to add an event. 2. Enter details for the event, and then tap Save. View Calendar Events You can display the Calendar in daily, weekly, monthly, or agenda view. To change the Calendar view, tap the current view in the top right corner, and then tap Year, Month, Week, Day, or Tasks. 1. From home, swipe up to access Apps. 2. Tap Calendar. 3. Tap a date and then tap an event to view its details. Share an Event You can share events you create from your Calendar.
1. From home, swipe up to access Apps. 2. Tap Calendar, and tap an event to edit it. 3. Tap Delete. Confirm when prompted. Create a Task You can use your Calendar to create tasks. Tasks are items you add to the calendar to be accomplished on a certain day. A task appears as a checklist item and is removed once you mark the task as complete. 1. From home, swipe up to access Apps. 2. Tap Calendar > View > Tasks. 3. Tap Add to add a task. 4. Enter details for the task, and then tap Save. Delete a Task You can delete tasks you create from your Calendar. 1. From home, swipe up to access Apps. 2. Tap Calendar, and tap a day on the calendar to view the tasks for the day, or tap View > Tasks. 3. Tap the Checkbox by the task to mark it as complete and remove it from the calendar ...
1. From home, swipe up to access Apps. 2. Tap Calendar > More options. 3. Tap Manage calendars > Add account, and select an account type. 4. Enter your account information and follow the prompts. Sync Calendars You can select which calendars you would like to sync on your phone, along with what types of information you want to sync. 1. From home, swipe up to access Apps. 2. Tap Calendar > Add to add an event. 3. Tap More options > Manage calendars. 4. Select sync options by sliding the selector next to each option. 5. Tap Back to return to Calendar view. Camera and Video See the following topics for information on your phone’s camera. Camera Overview The camera’s viewfinder screen lets you view your subject and access camera controls and options.
Record video: Begin recording video. Bixby Vision: Use Bixby Vision to search or shop for similar images on the Internet. Modes, camera, or effects: Swipe right to change the shooting mode. Swipe left to add an effects filter. Switch cameras: Switch between the rear camera and the front camera. HDR (Rich tone): Enables the light sensitivity and color depth features of the device to produce a brighter and richer picture. Flash: Activate or deactivate the flash. Toggle through flash options—on, auto, or off (rear camera only). Camera settings: Opens the camera settings menu and lets you change additional camera settings. See Camera Settings. Camera Shortcut Open the Camera by quickly pressing the Power key twice. 1. From home, swipe up to access Apps. 2. Tap Settings > Advanced features > Quick launch camera, and tap On/Off to enable.
Note: If you have an SD card installed, pictures and videos are stored to the SD card. If no card is installed, pictures and videos are saved to your phone’s memory. 1. From home, swipe up to access Apps. 2. Tap Camera, and use the display screen as a viewfinder by aiming the camera at the subject. While composing your picture, use the available options or these gestures: To focus the shot, tap the screen. When you tap the screen, a brightness scale is displayed. Slide the light bulb up or down to adjust the brightness. To add an effects filter, swipe to the left and tap a preview filter to apply it to the screen. To add a shooting mode, swipe to the right and select a mode. To quickly switch between the front and rear cameras, swipe the screen up or down. To add a camera setting, tap a Quick settings icon or Settings. 3. Tap Take a picture. Bixby Vision Turn on Bixby Vision and point your camera at an object or location to search for products online, discover new places nearby, or translate text. 1. From home, swipe up to access Apps. 2. Tap Camera > Bixby Vision and follow the prompts. Record Videos Record high-quality videos using your phone’s video camera.
Video Enhancer Enhance the image quality of your videos. 1. From home, swipe up to access Apps. 2. Tap Settings > Advanced features > Video enhancer. 3. Tap On/Off to enable this feature. Configure Shooting Mode Several visual effects are available. Some modes are not available when taking self-portraits. 1. From home, swipe up to access Apps. 2. Tap Camera, and swipe to the right for the Mode options. Each section indicates which camera (front or rear) the modes are available for. Rear camera: Auto: Allow the camera to evaluate the surroundings and determine the ideal mode for the picture. Pro: Manually adjust the ISO sensitivity, exposure value, white balance, and color tone while taking pictures. Panorama: Create a linear image by taking pictures in either a horizontal or vertical direction. Slow motion: Record videos at a high frame rate for viewing in slow motion. You can play a specific section of each video in slow motion after recording it.
Download: Download additional shooting modes from the Galaxy Apps store. More options: See more options for the camera modes. Camera Settings You can adjust your camera’s settings using the icons on the main camera screen and the full camera settings menu. 1. From home, swipe up to access Apps. 2. Tap Camera > Settings to configure settings for the Camera. Available options vary depending on the camera or recording mode used. Rear camera Picture size: Select a resolution. Use higher resolution for higher quality. Higher resolution pictures take up more memory. Video size: Select a resolution. Use higher resolution for higher quality. Higher resolution videos take up more memory. Tracking AF: Focus on and track a subject selected on the preview screen. Shape correction: Correct distortion in pictures automatically. Timer: Take time-delayed pictures or videos. Front camera Picture size: Select a resolution. Use higher resolution for higher quality. Higher resolution pictures take up more memory.
Video stabilization: Activate anti-shake. Anti-shake helps to keep the focus steady when the camera is moving. Grid lines: Display viewfinder grid lines to help composition when selecting subjects. Volume key function: Use the Volume key as the camera key, the record key, a zoom key, or for system volume. Location tags: Attach a GPS location tag to the picture. Review pictures: Set to show pictures after taking them. Quick launch: Open camera by pressing the Power key twice in quick succession. Storage location: Select the memory location for storage. This option only appears if an optional memory card (not included) is installed. Voice control: Take pictures by saying “Smile,” “Cheese,” “Capture,” or “Shoot,” or record videos by saying “Record video.” Floating Camera button: Add an extra camera button that you can move anywhere on the screen in Auto and Selfie modes. Reset settings: Reset the camera settings. Clock The Clock app offers features for keeping track of time and setting alarms. 1. From home, swipe up to access Apps. 2. ...
Create an Alarm Create an alarm event. You can set one-time or recurring alarms, and choose options for how to be notified. 1. From home, swipe up to access Apps. 2. Tap Clock > Add alarm. 3. Tap the following items to configure an alarm: Date: Choose the day for this alarm. Time: Set a time for the alarm. Repeat: Choose when to repeat the alarm. Alarm name: Enter a name for the alarm. Snooze: Allow snoozing. Set interval and repeat values for the alarm while snoozing. Alarm tone and volume: Choose a sound to play for the alarm, and drag the slider to set the volume of the alarm. Vibration: Choose whether the alarm uses vibration alert. Read time aloud: Set the device to read the time aloud when the alarm rings. 4. Tap Save to save the alarm. Delete an Alarm You can delete an alarm that you created.
4. Tap Search and enter the name of the city. 5. Tap the city name in the list, and tap Add. To remove a city from the main World clock screen: 1. From home, swipe up to access Apps. 2. Tap Clock > World clock. 3. Find the city to remove, and then touch and hold it to select it. 4. Tap Delete. Stopwatch The Stopwatch lets you time events down to a hundredth of a second. 1. From home, swipe up to access Apps. 2. Tap Clock > Stopwatch and use the following options: Start: Begin timing. Stop: Stop timing. Lap: Keep track of lap times. Resume: Continue timing after stopping the clock. Reset: Reset the Stopwatch to zero. Timer The Timer provides a countdown timer for up to 99 hours, 59 minutes, and 59 seconds. 1. From home, swipe up to access Apps. 2. ...
Contacts The following illustration shows your Contacts app layout and describes the various features. More options: Access additional options. Contact: Tap to view quick options. Add a contact: Add a new contact. Image: Tap to show the contact’s details. Search: Search contacts. The Contacts application lets you store and manage contacts from a variety of sources, including contacts entered and saved directly in your phone as well as contacts synchronized compatible accounts. Caution: Information saved in Contacts may be lost or changed if the battery is removed for a long period or left uncharged. Accident or malfunction may also cause loss or change to information. It is recommended that you keep a separate copy of contacts and other important information. Sprint is not responsible for any damages from lost or changed contacts. Add a Contact Use the following procedure to add a new contact. 1. From home, swipe up to access Apps. 2. Tap Contacts > Add to add a contact. 3. If you have multiple account types associated with your phone, select a contact type. Apps Using Apps...
Select Google if you want to save contacts to your Google Account; these will be synced automatically with your Google Account online. Select Device as the sync account if you want your contacts on your phone only; they will not be synced with any other account. Select Samsung account if you want to save contacts to your Samsung account; these will be synced automatically with your Samsung account online. 4. Use the keyboard to enter as much information as you want. Picture: Tap the Picture icon to assign a picture to the contact. Name: Enter the name of the contact. Organization: Enter organization information for the contact. Phone: Enter the phone number for the contact. Email: Enter email addresses for the contact. Groups: Assign the contact to a group. More: Show additional fields such as Web address, Notes, Nickname, Website, etc. Scan business card: Take a picture of a business card to add the information for the contact. 5. When you have finished adding information, tap Save. Note: To select a type (label) for a phone number, email address, or postal address (such as Mobile, Home, or Work), tap the type to the right of the field and select the appropriate type. Note: To add more phone numbers, email addresses, etc., tap Add on the right side of the entry field. Save a Phone Number You can save a phone number to Contacts directly from the phone keypad.
View Contacts View a contact’s details by displaying a contact entry. 1. From home, swipe up to access Apps. 2. Tap Contacts. 3. Tap a contact to view quick options. Tap Call to dial the contact’s default phone number. Tap Message to send the contact a message. Tap Details to view more information about the contact. Edit a Contact Once you have added a contact, you can add or edit any of the information in the entry, assign a caller ID picture, customize with a unique ringtone, and more. 1. From home, swipe up to access Apps. 2. Tap Contacts, and then tap the contact to select it. 3. Tap Details > Edit. 4. Tap any of the fields to add, change, or delete information. 5. Tap Save. Delete Contacts You can delete a single contact or choose multiple contacts to delete.
1. From home, swipe up to access Apps. 2. Tap Contacts, and then tap the contact to select it. 3. Tap Details. 4. Tap Add to Favorites (the star brightens To remove contacts from Favorites: 1. From home, swipe up to access Apps. 2. Tap Contacts, and then tap the contact to select it. 3. Tap Details. 4. Tap Remove from Favorites (the star dims Make a Call from Favorites 1. From home, swipe up to access Apps. 2. Tap Contacts. 3. Tap a favorite contact to view quick options. 4. ...
3. Tap Details > More options > Manage linked contacts. 4. Tap Disconnect beside contacts to unlink them from the main contact. Groups You can use groups to organize your contacts. Your device comes with preloaded groups, and you can create your own. You might create a group for your family, for coworkers, or a team. Groups make it easy to find contacts, and you can send messages to the members of a group. Create a Group You can create your own contact groups. 1. From home, swipe up to access Apps. 2. Tap Contacts > More options > Groups. 3. Tap Create, and then tap fields to enter information about the group: Group name: Enter a name for the new group. Group ringtone: Customize the sounds for the group. Add member: Select contacts to add to the new group, and then tap Done. 4. Tap Save. Add to or Remove Contacts from a Group You can add more contacts to a group, or remove contacts.
1. From home, swipe up to access Apps. 2. Tap Contacts > More options > Groups, and then tap a group. 3. Tap More options > Send message. Send an Email to a Group You can send an email to members of a group. 1. From home, swipe up to access Apps. 2. Tap Contacts > More options > Groups, and then tap a group. 3. Tap More options > Send email. 4. Tap contacts to select them, or tap the All checkbox at the top of the screen to select all, and then tap Done. Only group members that have an email address in their records are displayed. 5. ...
information in a text file. 6. Select a sharing method and follow the prompts. Link sharing: Send large files to others, even to people who are not in your Contacts (vCard only). Bluetooth: Send the information using Bluetooth. See Bluetooth for information on pairing and sending using Bluetooth. Save to Drive: Save the information to your Google Drive™ account. Email: Send the information as an email attachment. If prompted, select an email account. Address the message, add a subject and a message, and then tap Send. See Create and Send an Email for details on sending email. Gmail: Send the information as a Gmail attachment. Messages: Send the information in a text message. Select a contact or enter a wireless phone number or email address, enter any additional information, and then tap Send. For more information on text messaging, see Send a Text Message. Reminder: Add the information to your Reminder feature. Wi-Fi Direct: Send the information to another device using Wi-Fi Direct. See Wi-Fi. 7. Complete the required steps as prompted for the selected method. Import Contacts Your phone offers a couple of options for importing contacts from installed SD memory cards or external devices using USB. Before Importing Contacts from an SD Card You will need to have installed an SD card with previously backed up contacts information into your ...
Back Up Contacts If you are saving contacts to an account that does not automatically back them up to the Cloud, you can manually back them up to an optional installed SD card for re-import if needed. Before Backing Up Contacts to an SD Card You will need to have installed an SD card (not included) into your phone before you can back up your contacts. See Memory Card for SD card information. Back Up Contacts to Your SD Card 1. From home, swipe up to access Apps. 2. Tap Contacts. 3. Tap More options > Manage contacts > Import/export contacts. 4. Tap Export and follow the prompts to complete the export. Contacts Settings These settings allow you to modify settings associated with using the Contacts app. 1. ...
different email account. 4. Follow the prompts to set up your Gmail or email account. Add an Email Account You can add several types of personal email accounts, such as POP3 and IMAP accounts, on your phone. Add an Email Account from the Email App You can add email accounts directly from the email app, even if you have another email account set 1. From home, swipe up to access Apps. 2. Tap Email. 3. Tap Menu > Settings. 4. Tap Add account. 5. Follow the prompts to complete the account setup. Add an Email Account from the Settings Menu You can also set up email accounts from the Accounts menu in Settings.
Add an Exchange ActiveSync Account If you synchronize your phone with your Exchange ActiveSync account, you can read, manage, and send email in the same easy way as with a POP3/IMAP account. However, you can also access some powerful Exchange features. Important: Before setting up a Microsoft Exchange ActiveSync Account, contact your company’s Exchange Server administrator for required account settings information. 1. From home, swipe up to access Apps. 2. Tap Settings > Cloud and accounts > Accounts. 3. Tap Add account > Microsoft Exchange ActiveSync. 4. Enter the Email address and Password for the email account and then tap Manual setup. 5. Enter the required information: Domain\username: Enter your network domain and username, separated by “\”. Password: Enter your network access password (case-sensitive). Exchange server: Enter your system’s Exchange server remote email address. Obtain this information from your company network administrator. ...
You can add multiple recipients to an email message. To add recipients from Contacts, tap Add from Contacts, select the contact(s) you wish to include, and then tap Done. 4. Enter the email subject and message. To add an attachment to the message, tap Attach, select an attachment type and an attachment, and then tap Done. 5. Tap Send. Open Email Messages You can open and read email messages directly from the email Inbox. Reading and replying to email on your phone is as simple as on your computer. 1. From home, swipe up to access Apps. 2. Tap Email. 3. Tap the message you want to view. 4. Tap Reply or Reply all to reply to the message. Tip: Tap the email account at the top of the screen to select a different Inbox, or tap All accounts to see all your email Inboxes at once. Tip: You can also access new email messages from the notification panel. Pull down the status bar to display the notification panel, and then tap an email notification. The email Inbox will open and display the new email message. Manage Your Inbox There are several tools available from the Inbox screen.
Refresh an Email Account Whatever your automatic synchronization settings are, you can also synchronize your sent and received email messages manually at any time. While viewing the account you want to synchronize, swipe down. Delete Email Messages 1. On the email account Inbox, touch and hold the message you want to delete. Tap check boxes to select additional emails to delete. 2. Tap Delete. Note: Depending on your settings, you may be prompted to confirm the deletion by tapping Delete. View Multiple Email Accounts You can view email you receive for multiple accounts on the Combined inbox screen or you can view email accounts individually. 1. From home, swipe up to access Apps. 2. Tap Email. 3. Tap Menu at the top left of the screen to view the current account mailbox. 4. Tap the account name to view: All accounts: View all email in a combined inbox. [Account Name]: View email for only one email account. Options When Reviewing Email Messages ...
Email Settings Configure options for email accounts you set up on your phone. General Email Preferences 1. From home, swipe up to access Apps. 2. Tap Email. 3. Tap Menu > Settings to configure settings. General email settings affect all email accounts. Email Account Settings From the general settings menu above, tap an account name to access its settings. Galaxy Apps Samsung Galaxy Apps provides a quick and easy way to find and download free premium apps that are compatible with your Galaxy device. To access the Samsung Galaxy Apps website: 1. From home, swipe up to access Apps. 2. Tap Samsung folder > G alaxy Apps. Note: A Samsung account is required to purchase and download apps. Apps Using Apps...
Gallery Using the Gallery application, you can view pictures and watch videos that you have taken with your phone’s camera or downloaded. You can do basic editing such as rotating and cropping. You can also set a picture as your contact picture or wallpaper and share pictures with your friends. While viewing pictures in the Gallery, scroll up the screen to view more albums. Simply tap an album to view the photos or videos in that album. If you have downloaded any photos and videos, these will be placed in the All downloads album. 1. From home, swipe up to access Apps. 2. Tap Gallery, and tap Pictures, Albums, or Stories to choose the way items are displayed. 3. Tap a picture to view it, or first tap an album or folder, and then tap a picture. 4. When viewing a picture: 5. Swipe left or right to view the next or previous picture. Tap Favorite to mark the image as a favorite, and then access it from the Favorites album. To start a slideshow with images and videos in the current folder, tap More options > Slideshow. To set the image as the photo for a contact, tap More options > Set as profile picture. To set the picture as wallpaper, tap More options > Set as wallpaper. ...
4. Tap an image to view the picture or video. Tap a picture or video to view it full screen. When viewing pictures and videos, you can touch and hold an image to open a selection menu and choose what to do with the picture or video. Pictures and Videos: Review Screen After capturing a picture or video, from the camera screen, tap the thumbnail image to see the item in the review screen. From there, you can access options such as save, view, send, or delete the picture or video. Pictures and Videos: Options While Viewing Zoom In or Out on a Picture or Video: Tap the screen twice or pinch the screen to zoom in or out on a picture or video. Viewing Videos: Use the controls to play, pause, or stop the video playback. After selecting an album from the Albums tab, you can browse through the pictures and videos of that album. Tap a picture or video to view it in full screen. By default, the pictures and videos in an album are displayed in grid view. Note: When viewing pictures, you can touch and hold on a picture or video to open a selection menu and choose what to do with the picture or video. Edit Pictures and Videos Whether you are browsing pictures in filmstrip or grid view in the Gallery application, you can tap a ...
1. From home, swipe up to access Apps. 2. Tap Gallery, and tap Pictures, Albums, or Stories to choose the way items are displayed. 3. Tap a picture to view it, or first tap an album or folder, and then tap a picture. 4. Tap Bixby Vision and follow the prompts. Edit Pictures You can edit images stored on your device. 1. From home, swipe up to access Apps. 2. Tap Gallery, and tap an image to view it. Details: View and edit information about the image, including the date created, location, and properties. Auto adjust: Apply adjustments determined by built-in correction software. Edit : View and use the editing tools. More options > Rotate left or Rotate right to rotate the picture. Play Video You can play videos stored on your device. 1. ...
Audio: Adjust the volume levels and add background music to the video. Movie Maker: Download Movie Maker to edit your multimedia files. 4. Tap Save, and then confirm when prompted to save your new video. Share Pictures and Videos You can share pictures and videos from your Gallery. 1. From home, swipe up to access Apps. 2. Tap Gallery, and tap a folder to open it. 3. In a folder, tap More options > Share, select images and videos, and then tap Share to send them to others or share them with social network services. – or – While viewing a single image or video, tap Share to send it to others or share it with social network services. Direct Share Share content with specific people directly using the sharing panel from within any app. 1. From home, swipe up to access Apps. 2. Tap Settings > Advanced features > Direct share, and tap On/Off to enable. Once enabled, contacts you have shared with in the past will appear as icons in the Share window ...
When viewing a single picture or video, tap Delete. Take a Screenshot Capture an image of your screen. It will automatically create a Screenshots folder in the Gallery app. From any screen, press and hold the Power and Volume down keys. Screenshot Options 1. From home, swipe up to access Apps. 2. Tap Settings > Advanced features. 3. Tap On/Off to enable each of the following: Smart capture: Capture an image of any scrollable areas of the screen that are currently hidden, as well as the area that is visible, and crop and share the screenshot immediately. Palm swipe to capture: Capture an image of the screen by swiping the edge of your hand across it, from side to side, keeping in contact with the screen. Google Apps Enjoy these apps from Google. Certain apps require a Google Account. Visit support.google.com to learn more. Chrome Browse the Internet and bring your open tabs, bookmarks and address bar data from your computer to your mobile device. 1. From home, swipe up to access Apps. 2. ...
Make one-to-one video calls. 1. From home, swipe up to access Apps. 2. Tap Google folder > Duo. Visit support.google.com/duo to learn more about Google Duo. Gmail Send and receive email with Gmail, Google’s Web-based email service. Before using Gmail, you must register a Google (Gmail) Account on your phone. 1. From home, swipe up to access Apps. 2. Tap Google folder > Gmail. Visit support.google.com/mail to learn more. Google Search not only the Internet, but also the apps and contents of your device. 1. From home, swipe up to access Apps. 2. Tap Google. Maps Find your current location and get directions and other location-based information. 1. From home, swipe up to access Apps. 2. Tap Google folder > Maps. Visit support.google.com/maps to learn more. You must enable location services to use Google Maps. For more information, see Location. Photos Automatically backs up your photos and videos to your Google Account. 1. From home, swipe up to access Apps. 2. ...
Visit support.google.com/photos to learn more about Google Photos™. Play Movies & TV Watch movies and TV shows purchased from Google Play. You can stream them instantly or download them for viewing when you are not connected to the Internet. You can also view videos saved on your device. 1. From home, swipe up to access Apps. 2. Tap Google folder > P lay Movies & TV. Visit play.google.com/store/movies to learn more. Play Music Play music and audio files on your device. 1. From home, swipe up to access Apps. 2. Tap Play Music. Visit support.google.com/music to learn more. Play Store Find new apps, movies and TV shows, music, books, magazines, and games in Google Play store. 1. From home, swipe up to access Apps. 2. Tap Play Store. Visit support.google.com/play to learn more.
Use the Browser Launching the browser is as easy as tapping an icon. 1. From home, swipe up to access Apps. 2. Tap Samsung folder > Internet. Note: You can also launch the browser by tapping a URL in a text message, email message, or Gmail message. Command Keys The following command keys are available: Add to Bookmarks: Add the current Web page to bookmarks or as a shortcut on the Home screen. Refresh: Refresh or reload the current Web page. Back or Back: Return to the previous page. Forward: Go forward to a recent page. Home: Display your Internet Home screen. Bookmarks: Manage bookmarked pages, saved pages, and history. Tabs: Manage open tabs. The number on the icon indicates the number of tabs that are currently open. Browser Use Options Searching within a Web page: With a Web page displayed, tap More options > Find on page, and enter your search text.
Deleting Bookmarks: From the browser, tap Bookmarks, touch and hold a bookmark, and then tap Delete. Show Saved Web Pages: From the browser, tap Bookmarks > Bookmarks, and then tap a saved page to open it. View Browser History Use the browser menu options to view your browsing history. 1. From home, swipe up to access Apps. 2. Tap Samsung folder > Internet. 3. Tap Bookmarks. If you do not see Bookmarks, pull down the Web page to display the address bar. 4. Tap the History tab, and then tap an entry. Open New Browser Tabs Use tabbed browsing to switch between websites quickly and easily. 1. From home, swipe up to access Apps. 2. Tap Samsung folder > Internet. 3. Tap ...
Secret Mode Pages viewed in Secret mode are not listed in your browser history or search history, and leave no traces (such as cookies) on your device. Secret tabs are a darker shade than the normal tab windows. Any downloaded files remain on your device after you close the secret tab. To enable Secret mode: 1. From home, swipe up to access Apps. 2. Tap Samsung folder > Internet. 3. Tap Tabs. 4. Tap Turn on secret mode. 5. Tap Set password to protect your Secret mode data with a password. – or – Tap Don’t use password. To turn off Secret mode: 1. From home, swipe up to access Apps. 2. Tap Samsung folder > Internet. 3. Tap Tabs > Turn off secret mode.
pictures, recorded voice, audio or video files, picture slideshows, contact cards (vCard), or appointments (vCalendar). See your service plan for applicable charges for messaging. Send a Text Message Quickly compose and send text messages on your phone. 1. From home, swipe up to access Apps. 2. Tap Messages. 3. On the Messages screen, tap Compose new message. 4. To add recipients, you can: Enter phone numbers directly in the Recipient field. If you are sending the message to several phone numbers, separate the phone numbers with a comma. As you enter information, any matching phone numbers from your contacts list are displayed. Tap a match to enter that number or address directly. • Tap Add from Contacts, and then select the contacts to whom you want to send the message. You can also select contact groups as recipients. When you have selected all the message recipients, tap Compose. 5. Tap the Enter message field and then start composing your message. 6. When done, tap Send to send the text message. Send a Multimedia Message (MMS) When you need to add a little more to a text message, you can send a multimedia message (MMS) ...
Camera: Take a new picture. Gallery: Attach a picture from the Gallery app. Other: Select from the following sources: Image: Attach a stored picture. See View Pictures and Videos. Video: Attach a stored video. Audio: Attach a stored music file or voice recording. Record audio: Make a voice recording and attach it. Samsung Notes: Attach a note. See Samsung Notes. Calendar: Select the calendar event you want to attach. See Calendar. Location: Add your current location (requires GPS to be turned on) or a location you pick on a map to your message. Contacts: Select a contact from your phone, and then select which contact information you want to attach. See Contacts. 7. Tap Send to send the MMS message. Create a Slideshow In a multimedia message, you can add slides, each containing a picture, video, or audio. 1. In the message you are composing, tap Menu > Create slideshow to add space for a new slide. 2. Tap the space for the slide. 3. To compose your slideshow, do any of the following: ...
Add a new slide: Tap Add slide. View the next or previous slide: Tap up or down. Preview your slideshow: Tap More options > Preview. For more options: Tap More options and select an option. 4. When you have finished composing the multimedia message, tap Done to end the slideshow, and then tap Send. Tip: To compose a slide show, you can also simply attach multiple items separately to the MMS message. Tap Attach and select a file type, location, and file and then repeat it for additional slides. Your phone will automatically compile a slide show. Save and Resume a Draft Message While composing a text or multimedia message, tap Back to automatically save your message as ...
Read a Text Message Do one of the following: On the Messages screen, tap the text message or conversation to open and read it. – or – If you have a new message notification, pull down the status bar to open the notification panel. Tap the new message to open and read it. To return to the Messages screen from a conversation: Tap Back. Note: If a message contains a link to a Web page, tap the message and then tap the link to open it in the Web browser. Note: If a message contains a phone number, tap the message and then tap the phone number to dial the number or add it to your contacts. View a Multimedia Message (MMS) 1. From home, swipe up to access Apps. 2. Tap Messages. 3. On the Messages screen, tap a multimedia message or conversation to open it. 4. Tap the attachment to open it. If the attachment is a vCard contact, it is imported to your phone’s contacts list. For more information, see Contacts. If the attachment is a vCalendar file, you can choose the calendar where you want to save the event. For information on using Calendar, see Calendar. 5. To save the attachment to device memory or an SD card, touch and hold the attachment, and then tap Save attachment on the options menu.
Reply to a Message 1. From home, swipe up to access Apps. 2. Tap Messages. 3. On the Messages screen, tap a conversation to open it. 4. Tap the text box at the bottom of the screen, enter your reply message, and then tap Send. Note: To reply to a text message with a multimedia message, open the text message, and then tap either Menu > Add subject or Attach. The text message is automatically converted into a multimedia message. Protect (Lock) a Message You can lock a message so that it will not be deleted even if you delete the other messages in the conversation. 1. From home, swipe up to access Apps. 2. Tap Messages. 3. On the Messages screen, tap a conversation. 4. Touch and hold the message that you want to lock. 5. Tap Lock on the options menu. A lock icon is displayed at the right hand side of the message. Delete Conversations 1. ...
Messages Settings The messages settings menu lets you control options for your text and MMS messages including message limits, size settings, and notifications. 1. From home, swipe up to access Apps. 2. Tap Messages. 3. Tap More options > Settings to configure settings. My Files Access files stored on your device, including images, videos, music, and sound clips. To view files in My Files: 1. From home, swipe up to access Apps. 2. Tap Samsung folder > My Files. 3. Tap a category to view the relevant files or folders. 4. Tap a file or folder to open it. File Groups Files stored in the device are organized into the following groups: Recent files: View recently accessed files. This option appears if one or more files have been accessed recently. ...
Downloads: View all apps and files that have been downloaded to the device. Installation files: View all APK files. Phone storage Internal storage: View folders and files located on the device. SD card: View folders and files located on the optional SD card (not included). Cloud storage Samsung Cloud Drive: Use a Samsung account for cloud storage. Google Drive: Use a Google account for cloud storage. Note: Cloud drives vary depending on the services you sign in to. My Files Options Use My File options to search, edit, clear file history, and more. 1. From home, swipe up to access Apps. 2. Tap Samsung folder > My Files. The following options are available: Search: Search for a file or folder. More options: Tap for the following options: ...
1. From home, swipe up to access Apps. 2. Tap Samsung folder > Samsung Connect, and sign in with your Samsung account. 3. Follow the prompts to begin using Samsung Connect. Samsung Gear Connect your device to your Samsung Gear using this application. 1. From home, swipe up to access Apps. 2. Tap Samsung folder > Samsung Gear. Samsung Health Use Samsung Health to plan, track, and manage your health goals and activities, including exercise, sleep, and meals. Caution: The information gathered from this device, Samsung Health, or related software is not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment or prevention of disease. The accuracy of the information and data provided by this device and its related software, including heart rate readings, may be affected by factors such as environmental conditions, skin condition, specific activity performed while using/wearing the device, settings of the device, user configuration/ user-provided information, placement of the sensor on the body, and other end-user interactions. For more information on proper wear and use, see samsung.com/us/heartratesensor. To access Samsung Health: 1. From home, swipe up to access Apps. 2. Tap Samsung folder > Samsung Health, and read and accept the terms and conditions. 3. Set up your health profile and goals.
You have a family history of heart disease before age 55; You smoke or quit smoking in the past six months; You have not exercised for three months or more; You are overweight or obese; You have high blood pressure or high cholesterol; You have impaired glucose tolerance, also called prediabetes. When in Doubt—Check It Out If you are unsure of your health status, have several health problems, or are pregnant, you should speak with your doctor before starting a new exercise program. Working with your doctor ahead of time is a good way to plan an exercise program that is right and safe for you. Consider it the first step on your path to physical fitness. Samsung Notes Use Samsung Notes to write and save notes. Compose a Note You can create notes using the Samsung Notes app. 1. From home, swipe up to access Apps. 2. Tap Samsung folder > Samsung Notes. 3. Tap Create and type a note. Available options include: Apps Using Apps...
Text: Use the keyboard to type text. Pen: Use your finger or a stylus (not included) to write text. Brush: Create a drawing. Image: Insert an image into the note. Voice: Use your voice to insert text into the note. 4. Tap Save when finished. Edit Notes You can make edits to notes you create. 1. From home, swipe up to access Apps. 2. Tap Samsung folder > Samsung Notes. 3. Tap a note to view it. 4. Tap the content and make edits. 5. When you are finished, tap Save. Browse Notes You can browse notes you create. 1. From home, swipe up to access Apps. 2. Tap Samsung folder > Samsung Notes. Browse note entries by swiping up or down. To search for a note, tap Search.
List/Grid view: Switch between List view and Grid view. Settings: View settings for the Samsung Notes app. Samsung Pay Samsung Pay™ is the new way to pay with your Samsung Galaxy device. It is simple, secure and works in more stores than any other mobile payment service. Samsung Pay is accepted almost anywhere you can swipe or tap your credit card. Note: Make sure the NFC feature is enabled on your device. For more information, see NFC and Payment Settings. Note: For added security, your credit and debit card information is not stored on a cloud service. If you are using the Samsung Pay app on multiple devices, you must sign in to the app and add all payment cards on each device. Set Up Samsung Pay Samsung Pay is secure, easy to set up, and simple to use with your Samsung Galaxy device. To set up Samsung Pay: 1. From home, swipe up to access Apps. 2. Tap Samsung Pay, and tap Start and follow the prompts. Note: You must log in to your Samsung account or create a new Samsung account to use Samsung Pay. Simple Pay Access Samsung Pay from the Screen off, Lock Screen or Home screen using Simple Pay. To customize Simple Pay: 1. From home, swipe up to access Apps. 2. Tap Samsung Pay.
Use Samsung Pay Use Samsung Pay quickly and conveniently whenever you have your device with you. 1. From home, swipe up to access Apps. 2. Tap Samsung Pay. – or – From any screen, swipe up from the bottom of the screen. 3. Select a card to pay with and authorize payments by scanning your finger on the fingerprint sensor or entering your Samsung Pay PIN. 4. Hold your phone over the store’s card reader. When your payment is complete, a receipt is sent to your registered email. Use Gift Cards with Samsung Pay Purchase, send, and redeem gift cards from an expanding selection of your favorite retailers. To view the list of supported retailers: 1. Visit samsung.com/us/samsung-pay. 2. Scroll down to “Gift cards” and click the See merchants link. Secure Your Information Samsung Pay is designed with the latest security technology and works on most recent Samsung Galaxy devices. Payments are authorized with your fingerprint or PIN and each transaction uses a unique token each time, so your device only allows payments with your consent. For more information about Samsung Pay, visit: samsung.com/SamsungPay. For Samsung Pay support, visit: samsung.com/us/support/owners/app/samsung-pay. Samsung+ Get live help, discover new features, and unlock promotions for your Samsung device. ...
Secure Folder Lock your private content and apps to enhance security. From home, swipe up to access Apps, and then tap Secure Folder. For more information, see Secure Folder Settings. Sprint Apps Enjoy these apps from Sprint. Certain apps require a data plan or paid subscription. Visit sprint.com to learn more. 1Weather Receive real-time local weather information at any location in the world. Access seven-day and hourly weather forecasts for your area. From home, swipe up to access Apps, and then tap Featured Apps folder > 1Weather. Plan trips and access AAA member services. From home, swipe up to access Apps, and then tap Featured Apps folder > AAA. Amazon Kindle Download books for reading right on your device. You must have an account with Amazon to use the Kindle application. From home, swipe up to access Apps, and then tap Amazon folder > Amazon Kindle. Amazon Music Purchase, download, and play music from Amazon.
App Spotlight Discover new apps from the Google Play store. From home, swipe up to access Apps, and then tap Featured Apps folder > App Spotlight. Audiobooks Access audible.com’s library of audiobooks in every genre. From home, swipe up to access Apps, and then tap Amazon folder > Audiobooks. Caller ID See who is calling, even if the caller is not in your contact list. From home, swipe up to access Apps, and then tap Sprint folder > Caller ID. Facebook Keep up with friends and family with the Facebook app. Share updates, photos, and videos, as well as text, chat, and play games. From home, swipe up to access Apps, and then tap Social folder > Facebook. Instagram Capture and share photos and videos with your friends. Customize what you capture, and then share it on your feed or post it directly to your friends. From home, swipe up to access Apps, and then tap Social folder > Instagram. ...
NextRadio Listen to your favorite FM radio stations on the go with NextRadio. Tune in to any FM frequency in your area and listen to the radio without the cost of streaming music. From home, swipe up to access Apps, and then tap Featured Apps folder > NextRadio. Prime Photos Store your photos on Amazon’s cloud server. From home, swipe up to access Apps, and then tap Amazon folder > Prime Photos. Prime Video Watch Amazon Prime™ movies and videos on your phone. From home, swipe up to access Apps, and then tap Amazon folder > Prime Video. Secure Wi-Fi Protect your data usage privacy when using unsecured public Wi-Fi hotspots. From home, swipe up to access Apps, and then tap Sprint folder > Secure Wi-Fi. Sprint Family Locator Use Sprint Family Locator to locate any phone on your Sprint family plan instantly—from your mobile phone, tablet or computer. From home, swipe up to access Apps, and then tap Sprint folder > ...
Sprint Worldwide Learn about international services from Sprint, including international calling, texting, and roaming plans. From home, swipe up to access Apps, and then tap Sprint folder > Sprint Worldwide. Tech Expert Get access to a US-based technical expert. From home, swipe up to access Apps, and then tap Sprint folder > Tech Expert. Uber Use Uber to hire a private driver in more than 130 cities and 30 countries. Uber is an entirely new and modern way to travel. From home, swipe up to access Apps, and then tap Featured Apps folder > Uber. Voicemail App Easily manage your inbox without ever dialing into your voicemail. From home, swipe up to access Apps, and then tap Sprint folder > Voicemail. Apps Using Apps...
Phone The following topics outline how to use your device’s phone features for calling, voicemail, and more. Phone Keypad Layout The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the in-call screen options. Adjust In-Call Volume Adjusting call volume: Press the Volume key up or down during the call. Make Phone Calls There are several ways you can make a call with your phone. Call Using the Phone Dialer The most “traditional” way to place a call is by using the phone’s dialer screen. 1. From home, tap Phone to display the phone screen. Tap Keypad if the keypad is not displayed. 2. Tap the number keys on the keypad to enter the phone number. As you enter digits, Smart Dial searches for contacts that match. If you see the number you want to dial, tap it to automatically enter the rest of the number. Apps Phone...
3. Tap Dial to call the number. 4. To end the call, tap End. Call Emergency Numbers You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted. To call the 9-1-1 emergency number when the phone’s screen is locked with a screen lock: 1. From the lock screen, swipe Phone, and then tap Emergency call. 2. Tap 9-1-1, and tap Dial. To call the 9-1-1 emergency number normally or when your account is restricted: 1. Unlock the screen. 2. From home, tap Phone. 3. Tap 9-1-1, and tap Dial. Enhanced 9-1-1 (E 9-1-1) Information This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E 9- 1-1 emergency location services where available. When you place an emergency 9-1-1 call, the GPS feature of your phone seeks information to calculate your approximate location. Depending on several variables, including availability and access to satellite signals, it may take up to 30 seconds or more to determine and report your approximate location. Important: Always report your location to the 9-1-1 operator when placing an emergency call. Some designated emergency call takers, known as Public Safety Answering Points (PSAPs), may not be equipped to receive GPS location information from your phone. Place a Call from Contacts You can place phone calls directly from entries in your Contacts list.
Tip: You can also place a call directly from the Contacts list. Swipe the entry you want to call from left to right to place a call to the entry’s primary number. Call from Call Log The call log list lets you quickly place calls to recent incoming, outgoing, or missed numbers. 1. From home, tap Phone. 2. Tap Recents to display the call log list. 3. Tap an entry to display options. 4. Tap Call to place a call. For additional options, tap the name or number. 5. To end the call, tap End. Answer Phone Calls The following information lets you know how to answer incoming calls, mute the ringer on incoming calls, reject incoming calls, and more. When you receive a phone call from a contact, the Incoming call screen appears and displays the caller ID icon, name, and phone number of the calling party. When you receive a phone call from someone who is not stored in Contacts, only the default caller ID icon and phone number appear on the Incoming call screen. Note: If your phone is turned off, all calls automatically go to voicemail. Answer an Incoming Call 1. When a call arrives, slide Answer to the right to answer it. 2. To end the call, tap End.
Reject a Call and Send a Text Message You can reject an incoming call and automatically send a text message to the caller. 1. When a call arrives, slide Send message up from the bottom of the screen. 2. Tap one of the messages to send it to the caller. You can edit the reject messages through the Call settings menu. From the phone app, tap More options > Settings > Quick decline messages and edit or create a reject message. In-Call Screen Operations While you are on a call, you will see a number of options. Tap options to activate them during a call. Add call: Initiate a conference call (3-way call). Merge: Join two currently active calls (conference). Extra volume: Increase the call volume. Bluetooth: Route the phone’s audio through a connected Bluetooth headset (On) or through the speaker (Off). To route the current call back to the phone, tap Headset to temporarily use the phone. Tap it again to route the call back to the connected Bluetooth headset.
View contact: If the current caller is in your Contacts list, this option displays the current caller’s contact information. Send message: Send a text or multimedia message while remaining on the call. Visual Voicemail This topic describes the Visual Voicemail feature of your phone’s service, as well as the steps required to set up Visual Voicemail on your phone. About Visual Voicemail Visual Voicemail gives you a quick and easy way to access your voicemail. Now, you can find the exact message you are looking for without having to listen to every voicemail message first. This feature periodically goes out to your voicemail, and gathers the caller information from all of the current voicemails. It then populates a list with the caller name and number, along with the length of time and priority level of the voicemail message. Set Up Visual Voicemail Setting up Visual Voicemail follows many of the same procedures as setting up traditional voicemail. You should set up your voicemail and personal greeting as soon as your phone is activated. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off. 1. From home, swipe up to access Apps. 2. Tap Sprint folder > Voicemail. 3. Scroll through the introduction screens to view a brief explanation of the visual voicemail services. 4. At the end of the welcome screens, a Personalize your voicemail prompt displays. ...
Review Visual Voicemail Visual Voicemail lets you easily access and select which messages you want to review. 1. From home, swipe up to access Apps. 2. Tap Sprint folder > Voicemail. 3. Tap a message, and then tap Play to review it. 4. Tap Back to return to the voicemail inbox to review additional messages. Visual Voicemail Options Your visual voicemail options are available through the options menus found in the voicemail inbox and while reviewing messages. 1. From home, swipe up to access Apps. 2. Tap Sprint folder > Voicemail. 3. The following options are available when viewing the voicemail Inbox. More options: Access Search, Settings, and Help features. New Voice SMS: Send a voice message to friends. New Avatar message: Send an animated voice message to friends. ...
Archive message: Save this message. Upgrade to premium: Subscribe to the premium Voice-to-Text transcription service. This service requires an additional monthly charge. Help: View help topics for Visual Voicemail. Settings: Customize your Visual Voicemail settings. 5. Touch and hold a message to manage your messages. The following options are available: Delete: Delete selected messages. More options: Select additional options. Archive: Save this message. Mark as Read: Mark this voicemail as being read. Mark as Unread: Mark this voicemail as not being read. Visual Voicemail Settings The Visual Voicemail settings menu lets you access settings for notifications, pictures, greetings, and more. 1. From home, swipe up to access Apps. 2. Tap Sprint folder > Voicemail. 3. Tap More options > Settings. 4. ...
Change Your Main Greeting Using the Voicemail Menu Your main greeting can be changed directly using the Visual Voicemail system. This direct access saves you from having to navigate within the voicemail menu. 1. From home, swipe up to access Apps. 2. Tap Sprint folder > Voicemail. 3. Tap More options > Settings > Preferences > Personalize voicemail. 4. Tap OK to connect to the voicemail system. Follow the prompts to change your current greeting. Edit the Display Name Using the Voicemail Menu From your Visual Voicemail menu, you can quickly change the name or number attached to your voice messages. 1. From home, swipe up to access Apps. 2. Tap Sprint folder > Voicemail.
Pull down the status bar to display the quick settings menu and tap Wi-Fi Calling. 3. Follow the prompts to set up Wi-Fi Calling. Note: When using Wi-Fi calling, the phone app icons differ slightly. Tap Dial to place a call, and tap End to end a call. Tip: For more information about Wi-Fi Calling, visit this FAQ link at sprint.com/support. Enable or Disable Wi-Fi Calling 1. From home, swipe up to access Apps. 2. Tap Setting > Wi-Fi Calling. – or – Pull down the status bar to display the quick settings menu and tap Wi-Fi Calling. 3. Tap On/Off to turn Wi-Fi Calling on or off. Caller ID Blocking Caller ID identifies a caller before you answer the phone by displaying the number of the incoming call. If you do not want your number displayed when you make a call, follow these steps. 1. From home, tap Phone. 2. Tap * 6 7. 3. ...
If this cable was not provided with your TTY device, contact your TTY device manufacturer to purchase the connector cable. To turn TTY Mode on or off: 1. From home, tap Phone > More options > Settings. 2. Tap More Settings > TTY mode. 3. Tap TTY Full, TTY HCO, or TTY VCO to turn TTY mode on. – or – Tap TTY Off to turn TTY mode off. Note: When enabled, TTY mode may impair the audio quality of non-TTY devices connected to the headset jack. Warning: 9-1-1 Emergency Calling It is recommended that TTY users make emergency calls by other means, including Telecommunications Relay Services (TRS), analog cellular, and landline communications. Wireless TTY calls to 9-1-1 may be corrupted when received by public safety answering points (PSAPs), rendering some communications unintelligible. The problem encountered appears related to TTY equipment or software used by PSAPs. This matter has been brought to the attention of the FCC, and the wireless industry and the PSAP community are currently working to resolve this. Call Settings Your phone’s Call Settings menu lets you configure your voicemail options and a number of other settings for the phone application. Call Settings Options Use the Call Settings menu to adjust the following settings: ...
Show caller information: Show the communication history and related information for each caller. Call alerts: Vibrate or play tones when calls are answered or ended. Alarms and notifications can be turned off during calls. Ringtones and keypad tones: Select or create your default ringtone, set the phone to vibrate when ringing, and play a tone when the dialing keypad is tapped. More settings: TTY mode: Enable service on your phone. Hearing aids: Improve the sound quality of your phone when using hearing aids. US dialing: Replace + with the international dialing code, except when entering +1. International dialing: Enter the international dialing code automatically (only when US dialing is disabled). DTMF tones: Set the length of DTMF tones, which are used when pressing the keypad while on a call. Voicemail: Service provider: View your service provider. ...
1. From home, tap Phone. 2. Tap * 7 2. 3. Enter the area code and phone number to which you want your calls forwarded. 4. Tap Dial. You will hear a confirmation tone. To deactivate Call Forwarding: 1. From home, tap Phone. 2. Tap * 7 2 0. 3. Tap Dial. You will hear a confirmation tone. Conference Calling With conference calling, also known as 3-way calling, you can talk to two people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls. 1. On the Phone screen, enter a number and tap Dial (or place a call from Recents or Contacts). 2. Once you have established the connection, tap Add call, and dial the second number (or place the call from Recents or Contacts). 3. When you are connected to the second party, tap Merge. Your conference call is now in session.
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Note: For those calls where you do not want to be interrupted, you can temporarily disable Call Waiting by tapping * 7 0 before placing your call. Call Waiting is automatically reactivated once you end the call. Apps Phone...
Connections Settings The following topics outline your phone’s connections settings, as well as provide an overview of how to access and use the settings menus. How to Use Settings Learn how to use your phone’s settings menus. Access Settings There are a couple of ways to access your device settings. From home, swipe up to access Apps, and then tap Settings. – or – Drag down from the Status bar to display the notification panel, and then tap Settings. Search for Settings If you are not sure exactly where to find a certain setting, you can use the Search feature. 1. From home, swipe up to access Apps, and then tap Settings. 2. Tap Search phone. Enter a word or words in the Search field. As you type, settings that match display on the screen. Tap an entry to go to that setting. Wi-Fi Wi-Fi provides wireless Internet access over distances of up to 300 feet. To use your phone’s Wi-Fi, you need access to a wireless access point or “hotspot.” The availability and range of the Wi-Fi signal depends on a number of factors, including infrastructure and other objects through which the signal passes.
1. From home, swipe up to access Apps. 2. Tap Settings > Connections > Wi-Fi. 3. Tap On/Off to turn on Wi-Fi. To disable Wi-Fi, tap On/Off again. 4. Tap a Wi-Fi network to connect, enter the password (if it is not an open network), and then tap Connect. The password, for a household wireless LAN router, is sometimes found on a sticker on the router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For password for a public wireless LAN, check with user’s service provider. Entering a password is not required if an access point is not security protected. Note: The next time your phone connects to a previously accessed secured wireless network, you will not be prompted to enter the password again, unless you reset your phone to its factory default settings or you instruct the phone to forget the network. Note: Wi-Fi networks are self-discoverable, which means no additional steps are required for your phone to connect to a Wi-Fi network. It may be necessary to provide a user name and password for certain closed wireless networks. Disconnect Wi-Fi You may wish to disconnect from a connected Wi-Fi network without turning Wi-Fi off. 1. From home, swipe up to access Apps. 2. Tap Settings > Connections > Wi-Fi. 3. Tap the name of the connected access point, and then tap Forget. ...
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To disable Wi-Fi, tap On/Off again. 4. Tap a Wi-Fi network, enter the password, and tap Connect. 5. Configure your Wi-Fi settings. The password, for a household wireless LAN router, is sometimes found on a sticker on the router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For the password for a public wireless LAN, check with user’s service provider. Entering a password is not required if an access point is not security protected. Connect to a Wi-Fi Network Using WPS Wi-Fi Protected Setup (WPS) is a network security standard that allows you to easily secure a wireless network connection between your phone and a router. To connect using a WPS button: 1. From Wi-Fi settings, tap Advanced > WPS push button. 2. Press the WPS button on your router. 3. Follow the prompts to complete the connection. To connect using a Personal Identification Number (PIN): 1. From Wi-Fi settings, tap Advanced > WPS PIN entry. 2. Enter the PIN displayed on your router. 3. Follow the prompts to complete the connection. Smart Network Switch Smart network switch lets your phone automatically switch to the wireless network data connection ...
Hotspot 2.0: Connect automatically to Wi-Fi access points that support Hotspot 2.0. Manage networks: Manage your saved Wi-Fi networks. WPS push button: Set up a connection to a WPS (Wi-Fi Protected Setup) router or other equipment. WPS PIN entry: View the PIN used by your device to set up a PIN-secured connection to a Wi-Fi router or other equipment (not configurable). Keep Wi-Fi on during sleep: Specify when to disconnect from Wi-Fi. Install network certificates: Install authentication certificates. Wi-Fi control history: View devices that have turned your Wi-Fi on or off. MAC address: View your device’s MAC address, which is required when connecting to some secured networks (not configurable). IP address: View your device’s IP address (not configurable). Wi-Fi Direct Use Wi-Fi Direct to connect directly to other Wi-Fi Direct devices simply using Wi-Fi, without an access point or using the Internet. 1. From home, swipe up to access Apps. 2. ...
Sharing options may vary. 3. Tap Wi-Fi Direct and follow the prompts. Bluetooth Bluetooth is a short-range communications technology that allows you to connect wirelessly to a number of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth-enabled handhelds, computers, printers, and wireless phones. The Bluetooth communication range is usually approximately 30 feet. Bluetooth Information Bluetooth is a technology that enables wireless connection with PCs, Bluetooth devices with hands- free features, etc. Audio output: Listen to music and other audio output wirelessly. Hands-free calls: Call hands-free using Bluetooth-capable hands-free devices and headsets. Data exchange: Exchange data with connected Bluetooth devices. Enable the Bluetooth Feature Use the settings menu to enable or disable your phone’s Bluetooth capabilities. Wireless connection to all Bluetooth functions is not guaranteed for the phone. The phone may not connect properly depending on the other device. Noise may be experienced with wireless calls and hands-free calls depending on the conditions. To enable Bluetooth: 1. From home, swipe up to access Apps. 2. Tap Settings > ...
Pair Bluetooth Devices Search for and pair nearby Bluetooth devices. Registered Bluetooth devices can be connected simply. Enable the Bluetooth function on the Bluetooth devices being paired beforehand. To pair Bluetooth devices: 1. From home, swipe up to access Apps. 2. Tap Settings > Connections > Bluetooth. Nearby devices appear in the “Available devices” list. If a target device is not detected, tap Scan to search again. 3. Tap a device from the “Available devices” list, and follow the prompts to pair with the device. The Bluetooth device is paired to your phone. Methods to accept a Bluetooth connection differ depending on the devices used. Unpairing from a Paired Device 1. From the Bluetooth settings menu, tap Settings next to the paired device you wish to unpair. 2. Tap Unpair. The device is unpaired from your phone. To make another connection with the device, you will need to pair again. Connect to a Paired Bluetooth Device You can listen to music over a Bluetooth stereo headset, or have hands-free conversations using a ...
When the device is connected to your phone, the Bluetooth paired icon is displayed in the status bar. Depending on the type of device you have connected, you can then start using the headset or car kit to listen to music or make and receive phone calls. Note: Due to different specifications and features of other Bluetooth-compatible devices, display and operations may be different, and functions such as transfer or exchange may not be possible with all Bluetooth-compatible devices. Send Information Using Bluetooth You can use Bluetooth to transfer information between your phone and another Bluetooth-enabled device such as a phone or notebook computer. Types of Data You Can Send Using Bluetooth You can send the following types of information, depending on the device you are sending to: Images and videos Calendar events Contacts Audio files In the instructions below, Contacts data is used as an example. Sending Contacts Data Using Bluetooth 1. From home, swipe up to access Apps. 2. Tap Contacts.
When your phone receives a file, you will see a notification. To open the file immediately, pull down the status bar to display the notification panel, and then tap the notification. When you open a received file, what happens next depends on the file type: Media files and documents are usually opened directly in a compatible application. For example, if you open a music track, it starts playing in the Music application. For a vCalendar file, select the calendar where you want to save the event, and then tap Import. The vCalendar is added to your Calendar events. (For more information on using the Calendar, see Calendar.) For a vCard contact file, if there are multiple vCard files on your storage card, you can choose to import one, several, or all of those contacts to your contacts list. Bluetooth Settings Configure your Bluetooth settings. 1. From home, swipe up to access Apps. 2. Tap Settings > Connections > Bluetooth. Bluetooth Settings Operations Change your phone name: From Bluetooth settings, tap More options > Rename device, enter a new name, and tap Done. This changes the name of your phone as seen by other devices. ...
Search for other devices: From Bluetooth settings, tap Scan. This setting is available when Bluetooth is enabled. Check files received using Bluetooth transfer: From Bluetooth settings, tap More options > Received files, and then follow the prompts. Phone Visibility Allow other devices to find your mobile device and transfer files. To enable or disable Phone visibility: 1. From home, swipe up to access Apps. 2. Tap Settings > Connections > Phone visibility, and then tap On/Off. Data Usage Settings Monitor how your data is being used, and set limits and restrictions to conserve it. Your service provider may account for data usage differently. Turn Data Saver On or Off Data saver prevents some apps from sending or receiving data in the background, as well as reduce ...
1. From home, swipe up to access Apps. 2. Tap Settings > Settings > Data usage > Mobile data to turn mobile data on or off. Create an Alert for Mobile Data Usage Receive alerts when mobile data use reaches a warning amount you set. 1. From home, swipe up to access Apps. 2. Tap Settings > > Data usage > Mobile data usage. 3. Tap Settings > Data warning. 4. On the graph, drag the warning bar up or down to set the data usage warning amount. Check Mobile Data Usage by Apps Monitor your apps’ mobile data usage.
To use Wi-Fi and Bluetooth after enabling Airplane mode, turn them on either in Settings or on the notification panel. 1. From home, swipe up to access Apps. 2. Tap Settings > Connections > Airplane mode, and then tap On/Off to enable or disable the option. Note: You can also enable or disable Airplane Mode through the notification panel quick settings (drag down the status bar and tap Airplane mode > Turn on). NFC and Payment Settings NFC (Near Field Communication) allows data exchange when you touch your device with another compatible device. Enable NFC Activate NFC to allow your device to exchange data with other NFC devices. 1. From home, swipe up to access Apps. 2. Tap Settings > Connections > NFC and payment, and then tap On/Off to enable or disable the option. Android Beam When Android Beam is activated, you can beam app content to another NFC-capable device by holding the devices close together. 1. ...
4. Tap Tap and pay. 5. Choose the app that you want as your default. Tap Others to choose other types of payment apps. Hotspot and Tethering Your phone’s hotspot and tethering settings allow you to share your mobile data services with nearby devices. Hotspot Hotspot allows you to turn your phone into a Wi-Fi hotspot. When this feature is turned on, you can share your phone’s mobile data services using Wi-Fi with other Wi-Fi enabled devices. The feature works best when used in conjunction with 4G data services (although 3G service can also be used). Important: Use of the Hotspot feature requires an additional subscription. Sign on to your account at sprint.com/mysprint. Note: Turning Hotspot on will disable your phone’s connection to other Wi-Fi networks. Set Up Hotspot 1. From home, swipe up to access Apps. 2. Tap Settings > Hotspot and tethering > Hotspot. 3. Tap On/Off to turn Hotspot on or off. To disable Hotspot, tap On/Off again. Note: The best way to keep using the phone as a hotspot is to have it connected to a power supply. Important: Write down the passkey (password) for this communication (shown onscreen). Connect to Hotspot 1. ...
Hotspot Settings Use Hotspot to share your device’s Internet connection with other devices. 1. From home, swipe up to access Apps. 2. Tap Settings > Hotspot and tethering > Hotspot. 3. Tap On/Off to turn Hotspot on. 4. To disable Hotspot, tap On/Off again. Advanced Hotspot Settings The hotspot settings menu lets you configure advanced options. Set Network SSID: From the Hotspot window, tap More options > Configure hotspot > Network name, enter a name for your hotspot, and then tap Save. Hide your Hotspot: From the Hotspot window, tap More options > Configure hotspot > Hide my device to make your Mobile hotspot invisible to other Wi-Fi devices during a scan. When hidden, other devices can still connect to your Mobile hotspot, but have to set up the ...
1. From home, swipe up to access Apps. 2. Tap Settings > Hotspot and tethering > Hotspot. 3. Tap Wi-Fi sharing to enable this feature. Tethering Use Tethering to share your device’s Internet connection with a computer that connects to your device using a USB cable, or by Bluetooth. Important: Use of the Tethering feature requires an additional subscription. Sign on to your account at sprint.com/mysprint. 1. From home, swipe up to access Apps. 2. Tap Settings > Hotspot and tethering. 3. Select a tethering option: Bluetooth tethering or USB tethering. For USB tethering, connect your phone to the target device with the supplied USB cable. 4. For Bluetooth tethering, pair your phone with the other device using Bluetooth. See Bluetooth for details. Mobile Networks Settings Control your device’s access to networks and mobile data service. 1. ...
Roaming settings: Enable or disable roaming options, including Voice and Data for Domestic and International networks, and Data for GSM networks (if supported by your phone). Network mode: Choose a preferred network mode. Available options depend on your phone’s features, but may include: CDMA, LTE / CDMA, GSM / UMTS, and Automatic (the recommended setting). Access Point Names: View, configure, and add access point names (APNs) for your phone’s data connection. Network operators: View mobile network operator information for international GSM networks. Location Some apps, such as Google Maps, may require one or more location services be turned on for full functionality. Locating Method Before using any features that require location assistance, you must enable your device’s location services. 1. From home, swipe up to access Apps. 2. Tap Settings > Connections > Location. 3. Tap On/Off to turn on Location services. 4. Tap Locating method to select how your location is determined: High accuracy: Uses GPS, Wi-Fi, and mobile networks.
1. From home, swipe up to access Apps. 2. Tap Settings > Connections > Location. 3. Tap On/Off to turn on Location services. 4. Tap an entry under Recent location requests to view the app’s settings. Location Services Google Location History™ stores and uses your device’s most recent location data. Google apps, such as Google Maps, can use this data to improve your search results based on places that you have visited. 1. From home, swipe up to access Apps. 2. Tap Settings > Connections > Location. 3. Tap On/Off to turn on Location services. 4. Tap Google Location History and sign in to your Google Account for more options. Nearby Device Scanning Scan for nearby devices to connect to and set them up easily. You receive a notification when there are available devices to connect to. This function uses Bluetooth Low Energy scanning even if Bluetooth is turned off on your device. To enable nearby device scanning: 1. From home, swipe up to access Apps. 2. Tap Settings > ...
1. From home, swipe up to access Apps. 2. Tap Settings > Connections > More connection Settings > Printing. 3. From the Printing settings screen, tap Download plug-in. 4. Follow the prompts to download and install a print driver from the Google Play store. 5. Choose a print service from the list, and then tap On/Off to turn the service on or off. The service must be on to add a printer. 6. Tap More options > Add printer > Add printer (or Add depending on the plug-in), and then enter a name and the IP address of the printer. Set Up a Printer Add a printer to a print service and configure settings. Note: Below settings are examples only. Available settings will differ depending on the type of print service and printer you are using. 1. From the Printing settings screen, select a print service from the list. 2. Tap On/Off to turn the service on. The service must be on to add a printer. 3. Tap More options > Add printer and follow the prompts to add a printer. 4. ...
Prepare Your Phone for VPN Connection Depending on the type of VPN you are using at work, you may be required to enter your login credentials or install security certificates before you can connect to your company’s local network. You can get this information from your network administrator. Before you can initiate a VPN connection, your phone must first establish a Wi-Fi or data connection. For information about setting up and using these connections on your phone, see Internet and Wi-Fi. Set Up Secure Credential Storage If your network administrator instructs you to download and install security certificates, you must first set up the phone’s secure credential storage before setting up a VPN. 1. From home, swipe up to access Apps. 2. Tap Settings > Lock screen and security. 3. Tap Screen lock type > Pattern, PIN, Password, Fingerprint, Iris, or Face recognition. 4. Follow the prompts to set up your secure screen lock. 5. Tap Back to return to the main settings menu, and then tap Other security settings. ...
Connect to or Disconnect from a VPN Once you have set up a VPN connection, connecting and disconnecting from the VPN is easy. To access the VPN settings window: 1. From home, swipe up to access Apps. 2. Tap Settings > Connections > More connection Settings > VPN. Connect to a VPN 1. From the VPNs section of the VPN setting window, tap the VPN that you want to connect to. 2. When prompted, enter your login credentials, and then tap Connect. When you are connected, a VPN connected icon appears in the notification area. 3. Open the Web browser to access resources such as intranet sites on your corporate network. Disconnect from a VPN 1. Pull down the status bar to open the notification panel. 2. Tap the VPN connection to return to the VPN settings window. 3. Tap the VPN connection, and tap Disconnect to disconnect from it. Ethernet Configure an Ethernet connection with your device.
4G LTE The Sprint 4G LTE network provides your phone with wireless Internet access over greater distances than Wi-Fi and delivers data transfer rates of up to 60 Mbps To connect your phone to the 4G LTE network, you must be in an area covered by the 4G LTE network. For more information about the availability of Sprint 4G LTE service in your location, visit sprint.com/coverage. Note: The availability and range of the network depends on a number of factors including your distance to the base station, and infrastructure and other objects through which the signal passes. Set Your Network Options 1. From home, swipe up to access Apps. 2. Tap Settings > Connections > Mobile networks > Network mode. 3. Select CDMA, LTE / CDMA, GSM / UMTS, or Automatic. The phone will scan for the best available Sprint network and will automatically connect to it. When your phone is connected using 4G LTE, LTE appears above the signal strength indicator in the status bar. Note: The Sprint networks are self-discoverable, which means no additional steps are required for your phone to connect to them. Your User Name When you buy your phone and sign up for service, you are automatically assigned a user name, which is typically based on your name and a number, followed by “@sprintpcs.com.” (For example, the third John Smith to sign up for Sprint data services might have jsmith003@sprintpcs.com as his user name.) When you use data services, your user name is submitted to identify you to the network. Your user name is automatically programmed into your phone. You do not have to enter it.
Update Your User Name If you choose to change your user name and select a new one online, or make any changes to your services, you must then update the profile on your phone. 1. From home, swipe up to access Apps. 2. Tap Settings > System updates. 3. Tap Update Profile. Your phone will download and install the profile update. Data Connection Status and Indicators Your phone displays the current status of your data connection through indicators at the top of the screen. The following symbols are used: Icon Status Network (full signal): The fullness of the triangle icon indicates the strength of the signal. A fuller icon means a better signal. 4G LTE data service: Your phone is connected to a 4G LTE network. 3G (data service): Your phone is connected to a 3G network. Settings Connections Settings...
Device Settings The following topics outline the device settings options available on your phone, including sounds, display, gestures, applications, and more. Sounds and Vibration Settings Configure the sounds and vibrations used to indicate notifications, screen touches, and other interactions. Sound Mode You can switch between sound modes, while preserving the individual sound settings you have made. 1. From home, swipe up to access Apps. 2. Tap Settings > Sounds and vibration > Sound mode, and then choose a mode: Sound: Your phone uses the sounds, vibrations, and volume levels you have chosen in Sound settings for notifications and alerts. Vibrate: Your phone vibrates for notifications and alerts. This uses the Vibration intensity you choose in Sound settings. Mute: Your phone plays no sounds or vibrations. Onscreen reminders will still occur. Vibrations Configure your device’s vibrations. Vibrate While Ringing Set the phone to vibrate while ringing. 1. From home, swipe up to access Apps. 2. ...
Vibration Pattern Choose a vibration pattern. 1. From home, swipe up to access Apps. 2. Tap Settings > Sounds and vibration > Vibration pattern. 3. Tap a pattern to preview and select it. Volume Set the system volume level and default volume for call ringtones, notifications, and other audio. Volume Key Default Set the Volume key to adjust the ringtone or media volume by default. 1. From home, swipe up to access Apps. 2. Tap Settings > Sounds and vibration > Default volume key control. 3. Tap Ringtone or Media to set. Set the Volume Set the system volume level, and set default volume for call ringtones, notifications, and other media.
1. From home, swipe up to access Apps. 2. Tap Settings > Sounds and vibration > Volume. 3. Tap More options > Media volume limiter. Tap On/Off to enable this feature. When enabled, drag the Custom volume limit slider to set the maximum output volume. Tap Set volume limit PIN to prevent changes to the volume setting. Ringtone Choose from preset ringtones or add your own. 1. From home, swipe up to access Apps. 2. Tap Settings > Sounds and vibration > Ringtone. 3. Tap Ringtone to select a default ringtone. Add a Ringtone When you select a ringtone, you can add a custom ringtone.
1. From home, swipe up to access Apps. 2. Tap Settings > Sounds and vibration > Notification sounds and configure the following options: Default notification sound: Set the default sound for notifications. Messages notifications: Set the default sound for new messages. Calendar notifications: Set the default sound for calendar events. Email notifications: Set the default sound for new email. (This option is only displayed if you have an email account set up.) Do Not Disturb This setting allows you to block all notifications and alerts. The options below determine what notifications can make sounds, and during what time periods you want to enter this mode. 1. From home, swipe up to access Apps. 2. Tap Settings > Sounds and vibration > Do not disturb. 3. ...
Key-Tap Feedback Play tones when the dialing keypad or the keyboard is tapped. 1. From home, swipe up to access Apps. 2. Tap Settings > Sounds and vibration, and then tap to enable each option: Dialing keypad tones: Play a tone when the dialing keypad is tapped. Keyboard sound: Play a sound when the Samsung keyboard is tapped. Keyboard vibration: Enable vibrations when the Samsung keyboard is tapped. Sound Quality and Effects Select options for sound quality while headphones or compatible Bluetooth headsets or speakers are connected. 1. From home, swipe up to access Apps. 2. Tap Settings > Sounds and vibration > Sound quality and effects.
Tube Amp Pro: Simulate the soft timbre of a tube amplifier. Concert hall: Simulate the reverb of a concert hall. 5. Tap Adapt sound and follow the prompts to customize your sound settings. Note: Sound effects are only available while headphones or a compatible Bluetooth headset is connected. Separate App Sound You can choose to have an app play sound on a speaker or headphones separate from the rest of the sounds on your phone. 1. From home, swipe up to access Apps. 2. Tap Settings > Sounds and vibration > Separate app sound. 3. Tap On/Off to enable Separate app sound, and then set the following options: App: Choose an app to play its sound on a separate audio device. Audio device: Choose the audio device that you want the app’s sound to be played on. Notifications Select which apps you want to receive alerts from. Alerts include notifications, sounds, and vibrations. Block App Notifications Block notifications for apps.
Allow notifications: Receive notifications from this app. Show silently: Do not make a sound or vibrate, and block previews in pop-ups. Set as priority: Allow notifications from this app to sound and turn on the screen while Do not disturb is turned on. Display Settings Configure your display’s brightness, screen timeout delay, and other display settings. Screen Brightness Adjust the screen brightness to suit your surroundings or personal preference. You may also want to adjust screen brightness to conserve battery power. 1. From home, swipe up to access Apps. 2. Tap Settings > Display. 3. Customize options under Brightness: Drag the Brightness slider to set a custom brightness level. Tap Auto brightness to automatically adjust the screen brightness based on the lighting conditions. Note: You can also control Brightness from the notification panel. Blue Light Filter Use the Blue light filter at night to help you sleep better. You can set a schedule to automatically turn this feature on and off. 1. From home, swipe up to access Apps. 2. ...
1. From home, swipe up to access Apps. 2. Tap Settings > Display > Screen mode and choose a screen mode: Tap Adaptive display if you want your device to automatically optimize the display to match the type of image displayed and other criteria, such as battery level. – or – Choose a specific type of screen mode based on what you are viewing. Screen Resolution You can change the screen resolution level. All apps will close when you change the resolution. 1. From home, swipe up to access Apps. 2. Tap Settings > Display > Screen resolution and choose a screen resolution level. 3. Tap Apply to change the resolution. Screen Zoom and Font You can set the screen zoom, font size, and font style for all text that is displayed on the screen. 1. From home, swipe up to access Apps. 2. Tap Settings > Display. 3. Tap Screen zoom and font for the following options; ...
Easy Mode Easy mode provides a simpler experience using your phone, with a simpler home screen layout and simpler app interactions. If you are a first-time smartphone user, or just to want to simplify the operation of your phone, you can turn on Easy mode at any time. 1. From home, swipe up to access Apps. 2. Tap Settings > Display > Easy mode. 3. Tap Easy mode to enable this feature. When Easy mode is enabled, you can swipe down the page and select which apps you want to display on the Home screens. 4. Tap the apps you want to add or remove. 5. Tap Apply to save your settings. Return to Standard Mode You can use the Easy mode Settings menu to return to Standard mode. 1. From home, swipe up to access Apps. 2. Tap Settings > Display > Easy mode > Standard mode. 3. Tap Apply to exit Easy mode. Icon Frames You can show icons with shaded frames to make them stand out on the Home screen and Apps list ...
1. From home, swipe up to access Apps. 2. Tap Settings > Display > LED indicator to turn the feature on or off. Status Bar Settings Configure display options for the Status bar. 1. From home, swipe up to access Apps. 2. Tap Settings > Display > Status bar. Tap Show recent notifications only to display only the three most recent notification icons on the Status bar. Tap Show battery percentage to display the battery charge percentage next to the battery icon on the Status bar. Navigation Bar Settings You can configure the Navigation bar background color and button layout. 1. From home, swipe up to access Apps. 2. Tap Settings > ...
Keep Screen Turned Off You can prevent the screen from turning on while the device is in a dark place, such as a pocket or a bag. 1. From home, swipe up to access Apps. 2. Tap Settings > Display > Keep screen turned off to enable or disable the feature. Screen Saver Screen saver controls what is displayed on the screen when the device is docked (dock not included) or while charging. You can choose to display colors or photos. 1. From home, swipe up to access Apps. 2. Tap Settings > Display > Screen saver. 3. Tap On/Off to enable Screen saver. 4. Configure options: Colors: Tap the selector to display a changing screen of colors. Photo Table: Display pictures in a photo table. Tap Settings for options. Photo frame: Display pictures in a photo frame. Tap Settings for options.
3. Tap On/Off to enable or disable the following: Gesture: Swipe up diagonally from either bottom corner to reduce the display size. Button: Tap Home three times in quick succession to reduce the display size. Wallpapers and Themes You can change the appearance of your device with custom wallpapers, themes, and icons. Wallpapers You can change the wallpaper for the Home and lock screens. To change wallpaper: 1. From home, swipe up to access Apps. 2. Tap Settings > Wallpapers and themes > Wallpapers. For more information, see Change the Wallpaper. Themes Themes are packages of visual content that provide different wallpapers and icons for your phone. 1. From home, swipe up to access Apps. 2. Tap Settings > Wallpapers and themes > Themes. 3. Tap a theme to view a preview of the theme. Tap View all to see all available themes.
Always On Displays (AODs) Apply custom layouts for the Always On Display. For more information, see Lock Screen and AOD Settings. 1. From home, swipe up to access Apps. 2. Tap Settings > Wallpapers and themes > AODs. 3. Tap a layout to view a preview of the AOD. Tap View all to see all available layouts. 4. Tap Apply to apply the selected layout. Device Maintenance Device maintenance provides an overview of the status of your device’s battery, storage, memory, and device security. You can also automatically optimize your device’s system resources. Quick Optimization The quick optimization feature improves device performance through the following actions: Identifying apps that use excessive battery power and clearing unneeded items from memory. Deleting unnecessary files and closing apps running in the background. Scanning for malware. To use the quick optimization feature: 1. From home, swipe up to access Apps. 2. ...
Battery usage: View details of battery usage by item. Power saving mode: Extend battery life by selecting a power saving mode level. Choose Off, Mid, or Max. Estimated remaining battery life for each mode is provided. App power monitor: Put apps to sleep so that they do not use battery power when not in use. Tap Save power to enable. Unmonitored apps: Select apps to exclude from being put to sleep by the App power monitor. More options: Advanced settings: Configure notification settings, the app power monitor, and choose whether or not to see the battery percentage on the status bar. Performance Mode Optimize your device’s performance features to best fit your usage. 1. From home, swipe up to access Apps. 2. Tap Settings > Device maintenance > Performance mode. Choose one of the following options: Optimized (recommended): Balance battery life and screen resolution for everyday use. ...
Memory Card (SD Card) Once an optional memory card (not included) has been installed in your device, the card memory is displayed in the Storage setting. For more information, see Install the SIM Card and a Memory Card. Mount a Memory Card When you install an optional memory card, it is automatically mounted (connected to the device) and prepared for use. However, should you unmount the card without removing it from the device, you need to mount it before it can be accessed. 1. From home, swipe up to access Apps. 2. Tap Settings > Device maintenance > Storage. 3. Tap More options > Storage settings. 4. Under Portable storage, tap your SD card, and then tap Mount. Remove a Memory Card Warning: To prevent damage to information stored on the memory card, unmount the card before removing it from the device. 1. From home, swipe up to access Apps. 2. Tap Settings > ...
Memory Check the amount of available memory. You can close background apps and reduce the amount of memory you are using to speed up your device. 1. From home, swipe up to access Apps. 2. Tap Settings > Device maintenance > Memory. The used and available memory are shown. 3. To free up as much RAM as possible, tap Clean now and follow the prompts. The selected apps and services in the list will be closed. Settings Device Settings...
3. Tap Language > Add language. 4. Tap an available language. Language and Input Options Some of the language and input options are detailed below. 1. From home, swipe up to access Apps. 2. Tap Settings > General management > Language and input. 3. Set options: Language: Tap a language to assign it. Virtual keyboard: Configure your virtual keyboards. Samsung keyboard: Configure options for the standard Samsung keyboard. Google voice typing: Configure your options for voice input, including language detection. Physical keyboard: Configure options for when a physical keyboard is connected. Settings System Settings...
Text-to-speech: Tap a settings option and follow the prompts. Pointer speed: Drag the slider to adjust the speed of a mouse or trackpad pointer. Date and Time Use the Date and Time settings menu either to automatically use the network-provided date and time or manually set these values, as well as select time and date format options. Access Date and Time Options 1. From home, swipe up to access Apps. 2. Tap Settings > General management > Date and time. 3. Set available date and time options. Report Diagnostic Information This feature sends diagnostic information about your device when you are having technical problems. 1. From home, swipe up to access Apps. 2. Tap Settings > General management. 3. ...
1. From home, swipe up to access Apps. 2. Tap Settings > General management > Reset > Reset network settings. 3. Tap Reset settings, and confirm when prompted. Factory Data Reset You can reset your device to factory defaults, erasing all data from your device. This action permanently erases ALL data from the device, including Google or other account settings, system and application data and settings, downloaded applications, as well as your music, photos, videos, and other files. Any data stored on an external SD card is not affected. Note: When you sign in to a Google Account on your device, Factory Reset Protection is activated. This protects your device in the event it is lost or stolen. For more information, see Factory Reset Protection. If you reset your device to factory default settings with the Factory Reset Protection (FRP) feature activated, you must enter the user name and password for a registered Google Account to regain access to the device. You will not be able to access the device without the correct credentials. Warning: If you reset your Google Account password, it can take 24 hours for the password reset to sync with all devices registered to the account. Before resetting your device: 1. Verify that the information you want to keep has transferred to your storage area. 2. Log in to your Google Account and confirm your user name and password. To reset your device: 1. From home, swipe up to access Apps. 2. Tap Settings > ...
1. From home, swipe up to access Apps. 2. Tap Settings > General management > Reset > Auto restart. 3. Tap On/Off to activate Auto restart, and then set the following parameters: Time: Set the time of day to restart your device. Day: Select the day of the week to automatically restart your device. System Updates Keep your phone up-to-date with the latest software. Update Your Phone From time to time, updates may become available for your phone. 1. From home, swipe up to access Apps. 2. Tap Settings > System updates > Download updates manually. Software Update Cautions During update: The phone cannot be used until the software update is complete. It may take time to update your phone’s software.
Update Software Once you have backed up all your data, use the Download updates manually option to update your phone’s software. 1. From home, swipe up to access Apps. 2. Tap Settings > System updates > Download updates manually. Alternatively, you can access system updates through the notification panel. 1. Pull down the status bar. 2. Tap System Update Available to open the System updates screen. 3. Tap Download and follow the prompts. 4. Tap Restart and install to complete the process. Confirm Your Current Phone Software 1. From home, swipe up to access Apps. 2. Tap Settings > About device. 3. ...
Settings > Lock screen and security for options: Information and FaceWidgets: Set a clock, FaceWidgets, or Contact Information to display on the Lock screen and Always On Display screen. Notifications: Select which notifications to display on the Lock screen and Always On Display screen. App shortcuts: Select which apps to open from the Lock screen. Samsung Pass Use Samsung Pass to access your favorite services with biometric data. You must sign in to your Samsung account to use Samsung Pass. 1. From home, swipe up to access Apps. 2. Tap Settings > Lock screen and security > Samsung Pass. 3. Follow the prompts to sign to your Samsung account and add your biometric data. Unknown Sources Enable installation of non-Google Play applications. Settings System Settings...
1. From home, swipe up to access Apps. 2. Tap Settings > Lock screen and security > Unknown sources to enable this option. Warning: Enabling installation of third-party applications can cause your device and personal data to be more vulnerable to attacks by unknown sources. Secure Folder Settings Lock your private content and apps to enhance security. You must sign in to your Samsung account in order to use Secure Folder. You must also set a secure lock for your device. 1. From home, swipe up to access Apps. 2. Tap Settings > Lock screen and security > Secure Folder and follow the prompts to secure content on your device. Secure Startup Protect your device by requiring a numeric PIN or password to be entered before it starts up. You must have a secured screen lock for this option to be available. 1. From home, swipe up to access Apps. 2. Tap Settings > ...
2. Tap Settings > Lock screen and security > Other security Settings for the following Security update service options: Security policy updates: Automatically or manually check for security policy updates. - Automatic updates can also be limited to only when your device is connected to a Wi-Fi network. Send security reports: Use Wi-Fi to send security reports to Samsung for threat analysis. Phone Administration Manage your device administrators and application installation privileges. 1. From home, swipe up to access Apps. 2. Tap Settings > Lock screen and security > Other security Settings > Phone administrators. Tap Android Device Manager to allow it to lock or erase a lost device.
Settings > Lock screen and security > Other security Settings for the following advanced options: Trust agents: Perform selected actions when trusted devices are connected To view Trust agents, set up a secured screen lock (Password, PIN, or Pattern). For more information, see Set a Screen Lock. Pin windows: Pin an app on your device screen, preventing access to other features of your device. Usage data access: View the applications that can access your device’s usage history. Notification access: View the applications that can access notifications you receive on your device. Do not disturb permission: View which apps have permission to change the Do not disturb settings. Accounts Set up and manage accounts, including your Google Account, Samsung account, email, and social networking accounts. Samsung Cloud Keep your data safe by backing up device to Samsung cloud storage. This allows you to restore your phone at any time. You can also sync your data from multiple devices. Settings System Settings...
1. From home, swipe up to access Apps. 2. Tap Settings > Cloud and accounts > Samsung Cloud. If a Samsung account has not been added, follow the prompts to add one. 3. Once a Samsung account is configured, the following options are available: Manage cloud storage: View how much cloud storage your data is using. Backup settings: Configure backup for supported apps using your Samsung Cloud account. Restore: Download any stored backup information to your device. Data to sync: Tap the following items to enable or disable syncing: Contacts (Samsung account): Sync contact info. Calendar (Samsung account): Sync your events and tasks. Samsung Notes: Sync your notes and categories.
Your Google Account All other email and social networking accounts System and application data and settings Downloaded applications Performing a factory data reset (see Factory Data Reset) erases all data on the phone. It is recommended that you back up important data before performing a factory data reset. Erased information cannot be restored. Only erase data after you are sure you have saved everything you need. Access Backup and Restore Options 1. From home, swipe up to access Apps. 2. Tap Settings > Cloud and accounts. 3. Tap Backup and restore. 4. Set options. Samsung Account Backup Settings Enable backup of your information to your Samsung account. Settings System Settings...
1. From home, swipe up to access Apps. 2. Tap Settings > Cloud and accounts. 3. Tap Backup and restore. 4. Configure these options under the Samsung account heading: Back up my data: Enable back up of your phone log, messages and more through your Samsung account. Restore: Use your Samsung account to restore your backup data. Google Account Backup Settings Enable backup of your information to Google servers. 1. From home, swipe up to access Apps. 2. Tap Settings > Cloud and accounts. 3. Tap Backup and restore.
App preview messages: Receive and reply to messages sent from messaging apps that are not installed on your device. Nearby: Use your device’s sensors to connect with nearby devices. Search & Now: Configure your Google search settings. Set up nearby device: Set up another device using Wi-Fi and Bluetooth. Note: These options may change if you are signed in to your Google Account. Accessibility Settings Accessibility services are special features that make using the device easier for those with certain physical disabilities. For more information about Accessibility for Samsung products, please contact us at accessibility@sea.samsung.com. Vision Settings You can turn on Accessibility features to assist with visual aspects of the device. 1. From home, swipe up to access Apps. 2. Tap Settings > Accessibility > Vision, and tap an option: Voice Assistant: Give spoken feedback to assist blind and low-vision users. Voice Assistant can collect all of the text you enter, except passwords, including personal data and credit card numbers. It may also log your user interface interactions with the device.
High contrast keyboard: Adjust the size of the Samsung keyboard and change its colors to increase the contrast between the keys and the background. Show button shapes: Show buttons with shaded backgrounds to make them stand out. Magnifier window: Magnify content shown on the screen. Magnification gestures: Use exaggerated gestures such as triple-tapping, double pinching, and dragging two fingers across the screen. Large mouse/touchpad pointer: Enable a large pointer for a connected mouse or touchpad. Grayscale: Enable grayscale mode instead of using colors. Negative colors: Reverse the display of colors from white text on a black background to black text on a white background. Color adjustment: Adjust the color of the screen if you are color blind or have difficulty reading the display because of the screen color. Hearing Settings You can turn on Accessibility features to assist with audio aspects of the device. 1. From home, swipe up to access Apps. 2. Tap Settings > Accessibility > Hearing, and tap an option: ...
1. From home, swipe up to access Apps. 2. Tap Settings > Accessibility > Dexterity and interaction, and tap an option: Universal switch: Control your device with your customized switches. Assistant menu: Improve the device accessibility for users with reduced dexterity. Easy screen turn on: Turn on the screen without having to press any buttons. Press and hold delay: Select a time interval for this action. Click after pointer stops: Automatically click on an item after the pointer stops over it. Interaction control: Block areas of the screen from touch interaction. Disable auto screen rotation and hard key functions. Only show application notifications in the notification panel and the status bar. Configure Other Accessibility Settings Your phone offers many features to improve phone accessibility.
Other Settings Configure features on your device that make it easier to use. Help View tips and help information about using your phone. 1. From home, swipe up to access Apps. 2. Tap Settings > Advanced features > Help. Manage Game Features Automatically arranges all your games in one place. 1. From home, swipe up to access Apps. 2. Tap Settings > Advanced features > Games > Game launcher. Device Assistance App Get assistance with your device. 1. From home, swipe up to access Apps. 2. Tap Settings > Advanced features > Device assistance app. 3. ...
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Brand Username IP address Wi-Fi MAC address Bluetooth address Up time Device status Legal information: Review various types of important legal information, including Open source licenses, Google legal, System WebView licenses, Samsung legal, and the Privacy Alert. Device name: Change the name of your device (other devices see this name when using Mobile hotspot or Bluetooth). Model number: Check the phone’s model number. Android version: Check the Android version number. Android security patch level: Check the Android security patch level. Baseband version: Check the phone’s baseband version. Kernel version: Check the phone’s kernel version. Build number: Check the current phone build number.
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Access About Phone Options 1. From home, swipe up to access Apps. 2. Tap Settings > About phone. 3. Select or view available options. Settings System Settings...
Additional Resources Access the Samsung links listed below for additional information on how to make the most of your phone. Videos samsung.com/spsn Simulators samsungsimulator.com Tips samsung.com/us/support/tips/galaxy Getting Help Additional Resources...
For Assistance The following topics address areas of support for your phone, including troubleshooting, a ccount information, a nd customer service contact information. Troubleshooting Check the questions and answers below for troubleshooting solutions for common phone issues. Phone freezes/operation is unstable. Solution: Turn the phone on again. If you are unable to turn the phone off, remove and replace the Battery, and then turn the phone on again. Data that was being edited is erased after your phone is powered on again. Operation is unstable after a new application was installed. Solution: The newly installed application may be the cause. Uninstall the application in Safe mode. See Uninstall Apps for more information about uninstalling apps. To turn the phone on in Safe mode: Press and hold the Power key, touch and hold Power off, read the disclaimer for safe mode, and then tap Safe mode. After turning the phone on in Safe mode, “Safe Mode” appears at lower left. After restarting in Safe mode, your phone can be powered on as usual. Before turning the phone on in Safe mode, it is recommended that you back up important data.
1. From home, swipe up to access Apps. 2. Tap Settings > Connections > Data usage > Mobile data. Solution 5: Is a disabled access point set? To reset to initial settings: 1. From home, swipe up to access Apps. 2. Tap Settings > Connections > Mobile networks > Access Point Names > More options > Reset to default. Battery level goes down quickly. Solution: Are you where signal is weak or have been out of service area for a long period? Calling where signal is weak or being out of service area uses a lot of Battery. Cannot install applications. Solution: Applications cannot be installed with only a little free space on the phone or SD card. To check free space, see Storage. Applications not supported by your phone cannot be installed.
Data Services Password With your Sprint phone, you may elect to set up an optional data services password to control access and authorize purchases. For more information, or to change your passwords, sign on to sprint.com/mysprint. Manage Your Account Manage your Sprint account from your computer, your Sprint phone, or any other phone. Online: sprint.com/mysprint Access your account information. Check your usage (depending on your Sprint service plan). View and pay your bill. Enroll in Sprint online billing and automatic payment. Purchase accessories. Shop for the latest Sprint phones. View available Sprint service plans and options. Learn more about data services and other Sprint products. From Your Sprint Phone 1. From home, tap Phone. 2. Do any of the following: Tap * 2, and then tap Dial to access a Self-Service page. There you can find information about Payment, Billing, Account status, and more.
Sprint 411 Sprint 411 gives you access to a variety of services and information, including residential, business, and government listings; movie listings or show times; driving directions, restaurant reservations, and major local event information. You can get up to three pieces of information per call, and the operator can automatically connect your call at no additional charge. There is a per-call charge to use Sprint 411, and you will be billed for airtime. From home, tap Phone, tap 4 1 1, and then tap Dial. Sprint Operator Services Sprint Operator Services provides assistance when you place collect calls or when you place calls billed to a local telephone calling card or third party. From home, tap Phone, tap 0, and then tap Dial. For more information or to see the latest in products and services, visit us online at sprint.com/mysprint. Samsung Support Access online support from Samsung. samsung.com/us/support Getting Help For Assistance...
30 calendar days of the first consumer purchase by emailing optout@sea.samsung.com or calling 1-800-SAMSUNG (726-7864) and providing the applicable information. For complete terms and conditions that bind you and Samsung, refer to the “Arbitration Agreement” section of the Terms & Conditions, included with the Product.
Except as set forth in the Standard Limited Warranty that accompanies the Product, the purchaser takes the product “as is”, and Samsung makes no express or implied warranty of any kind whatsoever with respect to the product, including but not limited to the: ...
Modification of Software Samsung is not liable for performance issues or incompatibilities caused by your editing of registry settings, or your modification of Operating System (OS) software. Using custom OS software may cause your device and applications to work improperly. Your carrier may not permit users to download certain software, such as custom OS. Samsung Knox Samsung Knox is Samsung’s security platform and is a mark for a Samsung device tested for security with enterprise use in mind. Additional licensing fee may be required. For more information about Knox, please refer to: samsung.com/us/knox Maintaining Water and Dust Resistance This device is rated IP68 using the Ingress Protection rating system. Your device has been tested in a controlled environment and shown to be water and dust resistant in certain circumstances (meets requirements of classification IP68 as described by the international standard IEC 60529 – Degrees of Protection provided by Enclosures [IP Code]; test conditions: 15- 35°C, 86-106 kPa, 5.0 feet, for 30 minutes). Despite this classification, your device is not impervious to water damage in any situation. It is important that all compartments are closed tightly. Note: If any liquid is found to have entered your device components or an internally sealed system, this condition will void your device warranty. Follow these tips carefully to prevent damage to the device. Any device which uses accessible compartments or ports that can be opened, should have these sealed or closed tightly to prevent liquid from entering the system. Whenever your device gets wet, dry it thoroughly with a clean, soft cloth. If your device has gotten wet, you should dry the inside of the charging port before inserting a power connector to charge your device. If the charging port is not fully dry, your device may operate abnormally. For example, it may charge more slowly or overheat. Do not expose the device to salt water or ionized water, or to water over 5.0 feet deep for more than 30 minutes. If your device is exposed to fresh water, dry it thoroughly with a clean, soft cloth. ...