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SAMSUNG
Galaxy S9
I
S9+
User manual

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Table of Contents

   Also See for Samsung Galaxy S9

   Summary of Contents for Samsung Galaxy S9

  • Page 1 User manual...
  • Page 2: Table Of Contents

    Table of contents Device features Meet Bixby Camera Security Water and dust resistance Getting started Front layout Back layout Assemble your device Start using your device Use the Setup Wizard Lock or unlock your device Accounts Transfer data from an old device Set up voicemail Navigation Navigation bar...
  • Page 3 Bixby Always On Display Flexible security Multi window Enter text Emergency mode Apps Using apps Uninstall or disable apps Search for apps Sort apps Create and use folders Samsung apps Galaxy Essentials Galaxy Apps Galaxy Wearable Samsung Health Samsung Notes...
  • Page 4 Table of contents Samsung Pay Samsung+ SmartThings Calculator Calendar Camera Clock Contacts Email Gallery Internet Messages My Files Phone Google apps Chrome Drive Gmail...
  • Page 5 Table of contents Google Maps Photos Play Movies & TV Play Music Play Store YouTube Carrier apps Mobile My Account Pocket Geek Stream Voicemail Settings Access Settings Search for Settings Connections Wi-Fi Bluetooth...
  • Page 6 Table of contents Phone visibility NFC and payment Airplane mode Mobile networks Data usage Mobile hotspot Tethering Nearby device scanning Connect to a printer MirrorLink Download booster Virtual Private Networks Ethernet Private DNS Sounds and vibration Sound mode Vibrations Volume Ringtone...
  • Page 7 Table of contents Notification sounds System sounds and vibration Dolby Atmos Equalizer Headset audio options Adapt sound Separate app sound Notifications Manage notifications Smart alert Smart pop-up view Display Screen brightness Blue light filter Night mode Screen mode Font size and style Screen zoom Screen resolution...
  • Page 8 Table of contents Full screen apps Lift to wake Screen timeout Accidental touch protection Touch sensitivity Screen saver Smart stay Reduce animations One-handed mode Device maintenance Quick optimization Battery Storage and memory card Memory Language and input Date and time Troubleshooting Lock screen and security Screen lock types...
  • Page 9 Table of contents Clock and information Google Play Protect Find My Mobile Security update Samsung Pass Install unknown apps Secure Folder Secure startup Encrypt SD card View passwords Security update service Device administration Credential storage Advanced security settings Location App permissions...
  • Page 10 Table of contents Accounts Samsung Cloud Add an account Account settings Synchronize accounts Remove an account Backup and restore Google settings Accessibility Screen Reader Visibility enhancements Hearing Enhancements Interaction and dexterity Advanced settings Installed services Other settings Help Fast wireless charging...
  • Page 11 Samsung Care Talk to an agent Legal information Intellectual property Open source software Disclaimer of warranties; exclusion of liability Modification of software Samsung Knox Maintaining water and dust resistance Restricting children’s access to your mobile device Samsung Electronics America, Inc.
  • Page 12: Device Features

    Device features Meet Bixby Bixby learns what you like to do and works with your favorite apps and services to help you get more done. See Bixby on page 28. Camera The camera on your device has several unique features. See Camera on page 55.
  • Page 13: Getting Started

    Getting started Front layout Back layout Assemble your device Start using your device...
  • Page 14: Front Layout

    Getting started Front layout Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 15: Back Layout

    Getting started Back layout Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 16: Assemble Your Device

    Your device uses a nano-SIM card. Your SIM card may be preinstalled, or you may be able to use your previous SIM card. Contact your carrier for more details. NOTE Use only charging devices and batteries that are approved by Samsung. Samsung charging devices and batteries are designed for your device to maximize battery life.
  • Page 17 NOTE While charging, the device and the charger may become hot and stop charging. This usually does not affect the device’s lifespan or performance and is in the normal range of operation. Remove the device from the charger and wait for the device to cool down. For more information, visit samsung.com/us/support /answer/ANS00076952/.
  • Page 18: Start Using Your Device

    Getting started Start using your device Use the Power key to turn your device on or off. Do not use the device if the body is cracked or broken. Use the device only after it has been repaired. ◌ Press and hold the Power key. •...
  • Page 19: Lock Or Unlock Your Device

    Getting started Lock or unlock your device Use your device’s screen lock features to secure your device. By default, the device locks automatically when the screen times out. For more information about screen locks, see Lock screen and security on page 129. Devices and software are constantly evolving —...
  • Page 20: Accounts

    FRP requires your Google Account information when resetting to factory settings. For more information, see Factory reset protection on page 128. Add a Samsung account Sign in to your Samsung account to access exclusive Samsung content and make full use of Samsung apps. 1. From Settings, tap Accounts and backup >...
  • Page 21: Transfer Data From An Old Device

    USB cable, Wi-Fi, or computer. You can also use the included On-the-Go adapter to transfer content quickly and easily from your old device without installing the Smart Switch app. Visit samsung.com/us/support/owners/app/smart-switch to learn more. 1. From Settings, tap Accounts and backup > Smart Switch.
  • Page 22: Navigation

    Getting started Navigation A touch screen responds best to a light touch from the pad of your finger or a capacitive stylus. Using excessive force or a metallic object on the touch screen may damage the tempered glass surface and void the warranty. Lightly touch items to select or launch them.
  • Page 23 Getting started Swipe Lightly drag your finger across the screen. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 24 Getting started Drag and drop Touch and hold an item, and then move it to a new location. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 25 Getting started Zoom in and out Bring your thumb and forefinger together or apart to zoom in and out. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 26 Getting started Touch and hold Touch and hold items to activate them. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 27: Navigation Bar

    Getting started Navigation bar The Navigation bar, at the bottom of the screen, displays the navigation keys. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 28 Getting started Navigation gestures To make more space on the screen, you can hide the navigation keys, and instead use gestures to navigate the device. Simply swipe up on the screen where the navigation buttons used to display to navigate the device. ◌...
  • Page 29: Customize Your Home Screen

    Getting started Customize your home screen The Home screen is the starting point for navigating your device. You can place your favorite apps and widgets here. You can set up additional Home screens, remove screens, change the order of screens, and choose a main Home screen. App icons You can use app icons to launch an app from any Home screen.
  • Page 30 Getting started Themes Set a theme to be applied to your Home and Lock screens, wallpapers, and app icons. 1. From a Home screen, touch and hold the screen. 2. Tap Themes to customize. 3. Tap View all to see downloaded themes. 4.
  • Page 31 Getting started Home screen settings Customize your Home and Apps screens. 1. From a Home screen, touch and hold the screen. 2. Tap Home screen settings to customize: • Home screen layout: Set your device to have separate Home and Apps screens, or only a Home screen where all apps are located.
  • Page 32 Getting started Easy mode The Easy mode layout has larger text and icons, making for a more straightforward visual experience. Switch between the default screen layout and a simpler layout. 1. From Settings, tap Display > Easy mode. 2. Tap Easy mode to enable this feature. 3.
  • Page 33 Getting started Status bar The Status bar provides device information on the right side and notification alerts on the left. Status icons Battery full Battery low Charging Vibrate Mute Airplane mode Bluetooth active NFC active Wi-Fi active Location active Notification icons Missed calls Call in progress Call on hold...
  • Page 34 Getting started Notification panel For quick access to notifications, settings, and more, simply open the Notification panel. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 35: Edge Screen

    Getting started View the Notification panel You can access the Notification panel from any screen. 1. Drag the Status bar down to display the Notification panel. 2. Swipe down the list to see notification details. • To open an item, tap it. •...
  • Page 36 Getting started Edge panels Edge panels can be used to access apps, tasks, and contacts, as well as view news, sports, and other information on the Edge screen. ◌ From any screen, drag the Edge panel handle to the center of the screen. Swipe left or right to view other panels.
  • Page 37 Getting started Apps edge You can add up to ten apps in two columns to the Apps edge panel. 1. From any screen, drag the Edge panel handle to the center of the screen. Swipe until the Apps edge panel is displayed. 2.
  • Page 38 Getting started Edge lighting advanced settings Customize the color, width, and transparency of the Edge lighting feature. 1. From Settings, tap Display > Edge screen > Edge lighting. 2. Tap Edge lighting style to customize: • Effect: Choose an edge effect. •...
  • Page 39: Bixby

    Bixby is a virtual assistant that learns, evolves, and adapts to you. It learns your routines, helps you set up reminders based on time and location, and is built in to your favorite apps. Visit samsung.com/us/support/owners/app/Bixby for more information. Bixby Home The Bixby Home page displays customized content based on your interactions.
  • Page 40: Always On Display

    Getting started Always On Display View missed calls and message alerts, check the time and date, and view other customized information without unlocking your device using Always On Display (AOD). 1. From Settings, tap Lock screen > Always On Display. 2.
  • Page 41: Flexible Security

    • Screen-on Intelligent scan: Unlock your device with Intelligent scan as soon as the screen turns on. • Stay on Lock screen: When you unlock your device with Intelligent scan, stay on the Lock screen until you swipe the screen. • Samsung Pass: Access your online accounts using Intelligent scan verification.
  • Page 42 • Brighten screen: Increase the screen brightness temporarily so that your face can be recognized in dark conditions. • Samsung Pass: Access your online accounts using face recognition.
  • Page 43 Iris scanner Use iris recognition as an alternative to entering passwords in certain apps. You can also use your irises to verify your identity when logging in to your Samsung account. For support, visit samsung.com/us/irisscanner. NOTE The Iris scanner is not intended to be used as a medical device and the biometric data collected and stored locally by the mechanism is not intended to be used for any diagnostic, therapeutic, or preventative purposes.
  • Page 44 Biometrics and security > Fingerprints. • Fingerprint unlock: Use your fingerprint for identification when unlocking your device. • Samsung Pass: Use your fingerprint for identification when using supported apps. • Samsung Pay: Use your fingerprints to make payments quickly and securely.
  • Page 45 Getting started Biometrics Preferences Configure your preferences for biometric security options. ◌ From Settings, tap Biometrics and security > Biometrics preferences for the following options: • Preferred biometric: Choose your preferred biometric. Only biometrics that have already been set up are listed. •...
  • Page 46: Multi Window

    Getting started Multi window ™ Multitask by using two apps at the same time. Apps that support Multi window can be displayed together on a split screen. You can switch between the apps and adjust the size of their windows. 1.
  • Page 47: Enter Text

    Getting started Enter text Text can be entered using a keyboard or your voice. ◌ Tap a field to display the Samsung keyboard. • Tap Show predictive text to view suggested words while you type. • Tap Show toolbar functions to view all keyboard options.
  • Page 48 • Keyboard layout and feedback: Customize the appearance and function of the keyboard. • Reset to default settings: Return keyboard to original settings and clear personalized data. • About Samsung keyboard: View version and legal information for the Samsung keyboard.
  • Page 49 Getting started Use Samsung voice input Instead of typing, enter text by speaking. 1. From the Samsung keyboard, tap Voice input. 2. Tap the screen and speak your text. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 50: Emergency Mode

    • Keyboard language: Choose the language for the keyboard. • Voice input language: Select the language for Samsung voice input. • Hide offensive words: Hide potentially offensive words with asterisks. • About Samsung voice input: View version and legal information for Samsung voice input. Emergency mode Use Emergency mode to access helpful emergency features and conserve your device’s power during an emergency situation.
  • Page 51 Getting started Share my location: Send your location information to your emergency contacts. Phone: Launch the call screen. Internet: Launch the web browser. – Email: Launch the Email app. – ™ Maps: Launch Google Maps Battery charge: Displays estimated battery charge percentage. Estimated battery life: Displays estimated remaining battery charge time based on current battery charge and usage.
  • Page 52: Apps

    Apps Using apps Samsung apps Google apps Carrier apps...
  • Page 53: Using Apps

    Apps Using apps The Apps list displays all preloaded and downloaded apps. Apps can be downloaded from Galaxy Apps and the Google Play store. ◌ From a Home screen, swipe the screen upward to access the Apps list. Uninstall or disable apps Installed apps can be removed from your device.
  • Page 54: Create And Use Folders

    Apps Create and use folders You can make folders to organize App shortcuts on the Apps list. 1. From Apps, touch and hold an app shortcut, and then drag it on top of another app shortcut until it is highlighted. 2.
  • Page 55: Samsung Apps

    ◌ From Apps, tap More options > Galaxy Essentials. Galaxy Apps Find and download premium apps that are exclusive to Galaxy devices. A Samsung account is required to download from Galaxy Apps. ◌ From Apps, tap Samsung folder > Galaxy Apps.
  • Page 56: Samsung Health

    For more information on proper wear and use, visit samsung.com/us/heartratesensor. Before you start exercising Although the Samsung Health application is a great companion to your exercise routine, it is always best to make sure you consult with your physician before beginning any exercise regimen.
  • Page 57 Apps Pain or discomfort in your chest, neck, jaw, or arms during physical activity; • Dizziness or loss of consciousness; • Shortness of breath with mild exertion or at rest, or when lying down or going to • bed; Ankle swelling, especially at night; •...
  • Page 58: Samsung Notes

    Apps Samsung Notes Use Samsung Notes to create notes containing text, images with footnotes, voice recordings, and music. You can share your notes easily using social networking services. Visit samsung.com/us/support/owners/app/samsung-notes to learn more. ◌ From Apps, tap Samsung folder >...
  • Page 59: Samsung Pay

    Samsung Pay ™ Samsung Pay lets you make payments with your device. It is accepted almost anywhere you can swipe or tap your credit card. A Samsung account is required. For support, visit samsung.com/us/support/owners/app/samsung-pay. ◌ From Apps, tap Samsung Pay, and tap Get started and follow the prompts.
  • Page 60 NOTE For added security, your credit and debit card information is not stored on a cloud service. If you are using the Samsung Pay app on multiple devices, you must sign in to the app and confirm all payment cards on each device. Some card issuers may limit the number of devices.
  • Page 61: Samsung

    Secure your information Samsung Pay is designed with the latest security technology and works on most recent Samsung Galaxy devices. Payments are authorized with your fingerprint, iris, or PIN, and each transaction uses a unique token each time, so your device only allows payments with your consent.
  • Page 62: Smartthings

    ◌ From Apps, tap Samsung folder > SmartThings, and sign in with your Samsung account. NOTE Non-Samsung connected device errors or defects are not covered by the Samsung warranty; contact the non-Samsung device manufacturer for support.
  • Page 63: Calculator

    Apps Calculator The Calculator app features both basic and scientific math functions, as well as a unit converter. ◌ From Apps, tap Calculator. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 64: Calendar

    Apps Calendar The Calendar app can be connected to your various online accounts to consolidate all your calendars in one place. ◌ From Apps, tap Calendar. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 65 Apps Add calendars Add your accounts to the Calendar app. 1. From Calendar, tap Menu. 2. Tap Settings > Add new account and select an account type. 3. Enter your account information and follow the prompts. TIP Accounts may also support email, contacts, and other features. Create an event Use your Calendar to create events.
  • Page 66: Camera

    Apps Camera You can capture high-quality pictures and videos using the Camera app. ◌ From Apps, tap Camera. TIP If Quick launch is enabled, quickly press the Power key twice. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 67 Apps Navigate the camera screen Take stunning pictures with your device’s front and rear cameras. 1. From Camera, set up your shot with the following features: • Tap the screen where you want the camera to focus. – When you tap the screen, a brightness scale appears. Drag the light bulb to adjust the brightness.
  • Page 68 Apps Record videos Record high-quality videos using your device. 1. From Camera, swipe right or left to change the shooting mode to Video. 2. Tap Capture to begin recording a video. • To take a picture while recording, tap Capture. •...
  • Page 69 • Selective focus: Change the focus of pictures after they have been taken. You can focus on subjects near to the camera, far away from the camera, or both. This mode is available on the Galaxy S9 only. • Photo: Allow the camera to determine the ideal mode for the picture.
  • Page 70 Apps • Hold shutter button to: Choose whether to take a picture, take a burst shot, or create a GIF when holding the shutter button down. • Save options: Choose picture format and whether to flip your selfies. Videos • Rear video size: Select a resolution. Selecting a higher resolution for higher quality requires more memory.
  • Page 71 Apps • Storage location: Select a memory location. – A memory card (not included) must be installed to view Storage location. • Quick launch: Press the Power key twice in quick succession to open the camera. • Quick review: Review pictures after taking them. •...
  • Page 72: Clock

    Apps Clock The Clock app offers features for keeping track of time and setting alarms. ◌ From Apps, tap Clock, and tap a tab to use a feature. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 73 Apps Alarm Use the Alarm tab to set one-time or recurring alarms and choose options for how to be notified. 1. From Clock, tap Add alarm. 2. Tap the following items to configure an alarm: • Time: Set a time for the alarm. •...
  • Page 74 Apps World clock The World clock lets you keep track of the current time in multiple cities around the globe. 1. From Clock, tap World clock. 2. Tap Add city > Search for city, and enter the name of the city. 3.
  • Page 75 Apps Time zone converter Set a time in a city on your World clock list to see what the local times would be in the other listed cities. 1. From Clock, tap World clock. 2. Tap More options > Time zone converter. 3.
  • Page 76: Contacts

    Apps Contacts Store and manage your contacts. You can synchronize with personal accounts added to your device. Accounts may also support email, calendars, and other features. ◌ From Apps, tap Contacts > Create contact. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 77 Apps Edit a contact When editing a contact, you can tap a field and change or delete information, or you can add more fields to the contact’s list of information. 1. From Contacts, tap a contact. 2. Tap Edit. 3. Tap any of the fields to add, change, or delete information. 4.
  • Page 78 Apps 3. Tap either vCard file (VCF) or Text. 4. Choose a sharing method and follow the prompts. Groups You can use groups to organize your contacts. Create a group Create your own contact groups. 1. From Contacts, tap Menu > Groups. 2.
  • Page 79 Apps Send an email to a group Send an email to members of a group. 1. From Contacts, tap Menu > Groups, and then tap a group. 2. Tap More options > Send email. 3. Tap contacts to select them, or tap the All checkbox at the top of the screen to select all, and then tap Done.
  • Page 80 Apps Export contacts Manually back up contacts to an installed memory card (not included). 1. From Contacts tap Menu > Manage contacts. 2. Tap Import/Export contacts. 3. Tap Export and follow the prompts. Merge contacts Consolidate contact information from multiple sources into one contact by linking entries into a single contact.
  • Page 81: Email

    Apps Email View and manage multiple email accounts in one app. To add an email account, see Add an email account on page 9. ◌ From Apps, tap Email. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 82 Apps Create and send an email Compose and send email messages from your device. 1. From Email, tap Compose new email. • Different email account may have additional steps and options. 2. Tap the To field to add an email address or tap Add from Contacts to select a recipient from your contacts.
  • Page 83 Apps View multiple email accounts You can view email you receive for multiple accounts, or you can view email accounts individually. ◌ From Email, tap for the following options: • [Account name]: View email for only one email account. • All accounts: View all email in a combined inbox. TIP Accounts may also support calendars, contacts, and other features.
  • Page 84: Gallery

    Apps Gallery Go to the Gallery to look at the all the visual media stored on your device. You can view, edit, and manage pictures and videos. ◌ From Apps, tap Gallery. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 85 Apps View pictures Pictures stored on your device are viewable in the Gallery app. 1. From Gallery, tap Pictures. 2. Tap a picture to view it. Swipe left or right to view other pictures or videos. • To mark the picture as a favorite, tap Favorite.
  • Page 86 Apps Play video View the videos stored on your device. You can save videos as favorites, and view video details. 1. From Gallery, tap Pictures. 2. Tap a video to view it. Swipe left or right to view other pictures or videos. •...
  • Page 87 Apps Share pictures and videos Share pictures and videos from the Gallery app. 1. From Gallery, tap Pictures. 2. Tap More options > Share, and then tap pictures and videos to select them. 3. Tap Share, and then choose an app or connection to use for sharing your selection.
  • Page 88 Apps Palm swipe to capture a screenshot Capture an image of the screen by swiping the edge of your hand across it, from side to side, keeping in contact with the screen. 1. From Settings, tap Advanced features > Motions and gestures > Palm swipe to capture.
  • Page 89: Internet

    Apps Internet Samsung Internet is a simple, fast, and reliable web browser for your device. Experience more secure Web browsing features with Secret Mode, Biometric Web Login and Contents Blocker. ◌ From Apps, tap Internet. NOTE Visit samsung.com/us/support/owners/app/samsung-internet for more information.
  • Page 90 Apps Browser tabs Use tabs to view multiple web pages at the same time. ◌ From Internet, tap Tabs > New tab. • To close a tab, tap Close tab . Tabs > Bookmarks The Bookmarks page stores Bookmarks, Saved pages, and your browsing History. Open a Bookmark Quickly launch a web page from the Bookmarks page.
  • Page 91 Apps Secret mode Pages viewed in Secret mode are not listed in your browser history or search history, and leave no traces (such as cookies) on your device. Secret tabs are a darker shade than the normal tab windows. Any downloaded files remain on your device after you close the secret tab. 1.
  • Page 92: Messages

    Apps Messages Keep in touch with your contacts by using the Messages app to share photos, send emojis, or just say a quick hello. ◌ From Apps, tap Messages > Compose. Message search To quickly locate a message, use the search feature. 1.
  • Page 93 Apps Delete conversations You can remove your conversion history by deleting conversations. 1. From Messages, tap More options > Edit. 2. Tap each conversation you want to delete. 3. Tap Delete, and confirm when prompted. Emergency alerts Emergency alerts notify you of imminent threats and other situations. There is no charge for receiving an Emergency alert message.
  • Page 94: My Files

    View and manage files stored on your device, including images, videos, music, and sound clips. ◌ From Apps, tap Samsung folder > My Files. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 95 Apps File groups Files stored in the device are organized into the following groups: Recent files: View recently accessed files. • – This option displays if one or more files have been accessed recently. Categories: View your files based on the file type. •...
  • Page 96: Phone

    Apps Phone The Phone app does more than just make telephone calls. Explore the advanced calling features. See your carrier for more information. ◌ From a Home screen, tap Phone. Devices and software are constantly evolving — the illustrations you see here are for reference only.
  • Page 97 Apps Calls The Phone app allows you to make and answer calls from the Home screen, Recents tab, Contacts and more. Make a call Use your phone to make and answer calls from a Home screen. ◌ From Phone, enter a number on the keypad and tap Call.
  • Page 98 Apps Answer a call When a call is received, the phone rings and the caller’s phone number or name is displayed. If you are using an app, a pop-up screen is displayed for the incoming call. ◌ On the incoming call screen, drag Answer to the right to answer the call.
  • Page 99 Apps Switch to headset or speaker ® Listen to the call using the speaker or through a Bluetooth headset (not included). ◌ Speaker to hear the caller using the speaker or tap Bluetooth to hear the caller using a Bluetooth headset. Multitask If you exit the call screen to use another app, your active call is indicated in the Status bar.
  • Page 100 Apps Save a contact from a recent call Use recent call information to create a contact or update your Contacts list. 1. From Phone, tap Recents. 2. Tap the call that contains the information that you want to save to your Contacts list, and tap Add to contacts.
  • Page 101 Apps 3. Type in a name or number, or tap Add from Contacts to assign a contact to the number. • The selected contact is displayed in the Speed dial number box. Make a call with Speed dial You can make a call using Speed dial. ◌...
  • Page 102 Apps Make an emergency call from a locked screen The emergency telephone number can be dialed even if the phone is locked, allowing anyone to use your phone to call for help in an emergency. When accessed from a locked screen, only the emergency calling feature is accessible to the caller. The rest of the phone remains secured.
  • Page 103 Apps TTY mode A teletypewriter (TTY) is a telecommunications device that allows people who are deaf, hard of hearing, or who have speech or language disabilities to communicate by telephone. 1. From Phone, tap More options > Settings. 2. Tap Other call settings > TTY mode. 3.
  • Page 104: Google Apps

    Apps Google apps Enjoy these apps from Google. Chrome ™ Browse the Internet with Chrome and bring your open tabs, bookmarks, and address bar data from your computer to your mobile device. Visit support.google.com/chrome to learn more. Drive ™ Open, view, rename, and share files saved to your Google Drive cloud account.
  • Page 105: Maps

    Apps Maps Get directions and other location-based information. You must enable location services to use Google Maps. For more information, see Location on page 135. Visit support.google.com/maps to learn more. Photos Store and back up your photos and videos automatically to your Google Account ™...
  • Page 106: Carrier Apps

    Apps Carrier apps Some apps require a data plan or paid subscription. Contact your carrier for additional information. Mobile The Xfinity Mobile app lets you take the best features of your phone, cable, and Internet with you on the go. My Account Pay your bill, change your account password, and adjust your Wi-Fi settings for when you are on the go.
  • Page 107: Settings

    Settings Access Settings Connections Sounds and vibration Notifications Display Device maintenance Lock screen and security Accounts Accessibility Other settings...
  • Page 108: Access Settings

    Settings Access Settings There are a couple of ways to access your device settings. Drag down the Status bar, and then tap Settings. — From Apps, tap Settings. — Search for Settings If you are not sure exactly where to find a certain setting, you can search for it. 1.
  • Page 109: Connections

    Settings Connections Manage connections between your device and a variety of networks and other devices. Wi-Fi You can connect your device to a Wi-Fi network to access the Internet without using your mobile data. 1. From Settings, tap Connections > Wi-Fi, and then tap to turn on Wi-Fi and scan for available networks.
  • Page 110 Settings Advanced Wi-Fi settings You can configure connections to various types of Wi-Fi networks and hotspots, manage saved networks and look up your device's network addresses. 1. From Settings, tap Connections > Wi-Fi, and then tap to turn on Wi-Fi. 2.
  • Page 111: Bluetooth

    Settings Disconnect from Wi-Fi Direct Disconnect your device from a Wi-Fi Direct device. ◌ From Settings, tap Connections > Wi-Fi > Wi-Fi Direct. Tap a device to disconnect it. Bluetooth You can pair your device to other Bluetooth-enabled devices, like Bluetooth headphones or a Bluetooth-enabled vehicle infotainment system.
  • Page 112: Phone Visibility

    Settings Advanced options Additional Bluetooth features are available in the Advanced menu. 1. From Settings, tap Connections > Bluetooth. 2. Tap Advanced for the following options: • Dual audio: Play audio from your device to two connected Bluetooth devices. • Media volume sync: Sync the volume level set on the connected Bluetooth devices to your device.
  • Page 113: Airplane Mode

    • To set another payment app as the default, tap Others, and then tap the app you prefer. TIP NFC technology is used with Samsung Pay. Turn on this feature to see how easy and secure it is to use your device to make payments. Airplane mode Airplane mode disconnects your device from all networks and turns off connectivity features.
  • Page 114: Mobile Networks

    Settings Mobile networks Use Mobile networks to configure your device's ability to connect to mobile networks and use mobile data. ◌ From Settings, tap Connections > Mobile networks. • Data roaming access: Configure access to mobile networks while roaming. • Network mode: You can select which network modes your mobile phone can use.
  • Page 115 Settings Monitor mobile data You can customize your mobile data access by setting limits and restrictions. ◌ From Settings, tap Connections > Data usage. The following options are available: • Mobile data: Use mobile data from your plan. • Mobile data usage: View data usage over mobile connections over a period of time.
  • Page 116: Mobile Hotspot

    Settings Mobile hotspot Mobile hotspot uses your data plan to create a Wi-Fi network that can be used by multiple devices. 1. From Settings, tap Connections > Mobile hotspot and tethering > Mobile hotspot. 2. Tap to turn on Mobile hotspot. 3.
  • Page 117 Settings Configure mobile hotspot settings You can customize your mobile hotspot's security and connection settings. 1. From Settings, tap Connections > Mobile hotspot and tethering > Mobile hotspot. 2. Tap More options > Configure mobile hotspot for the following settings: •...
  • Page 118: Tethering

    Settings Tethering You can use tethering to share your device’s Internet connection with another device. 1. From Settings, tap Connections > Mobile hotspot and tethering. 2. Tap an option: • Tap Bluetooth tethering to share your device’s Internet connection using Bluetooth.
  • Page 119: Mirrorlink

    Settings MirrorLink ™ If your car is compatible with MirrorLink you can mirror your device’s display on your car’s entertainment and information screen using a USB connection. Visit mirrorlink.com to learn more. 1. Connect your device to your car’s system using the USB cable. 2.
  • Page 120: Ethernet

    Settings Manage a VPN Use the VPN settings menu to edit or delete a VPN connection. 1. From Settings, tap Connections > More connection settings > VPN. 2. Tap Settings next to a VPN. 3. Edit the VPN and tap Save, or tap Delete to remove the VPN. Connect to a VPN Once you have set up a VPN, connecting to and disconnecting from a VPN is easy.
  • Page 121: Sounds And Vibration

    Settings Sounds and vibration You can control the sounds and vibrations used to indicate notifications, screen touches, and other interactions. Sound mode You can change the sound mode on your device without using the volume keys. ◌ From Settings, tap Sounds and vibration >...
  • Page 122: Vibrations

    Settings Vibrations You can control how and when your device vibrates 1. From Settings, tap Sounds and vibration. 2. Tap options to customize: • Vibrate while ringing: Set your device to vibrate in addition to ringing when you receive a call. •...
  • Page 123: Ringtone

    • Dialing keypad tone: Play a tone when dialing numbers on the Phone keypad. • Keyboard sound: Play a sound when typing with the Samsung keyboard. • Keyboard vibration: Vibrate when typing with the Samsung keyboard. • Touch vibration: Vibrate when you tap navigation buttons or touch and hold...
  • Page 124: Dolby Atmos

    Settings Dolby Atmos Enjoy Dolby Atmos quality when playing content that was specifically mixed for Atmos. 1. From Settings, tap Sounds and vibration > Advanced sound settings > Sound quality and effects. 2. Tap Dolby Atmos to experience breakthrough audio that flows above and around you.
  • Page 125: Adapt Sound

    Settings Adapt sound Customize the sound for each ear and enhance your listening experience. 1. From Settings, tap Sounds and vibration > Advanced sound settings > Sound quality and effects > Adapt sound. 2. Tap the sound profile that fits you best, and tap Settings to customize.
  • Page 126: Manage Notifications

    Settings Manage notifications You can configure notifications from apps and services. ◌ From Settings, tap Notifications. • App icon badges: Identify which apps have active notifications with badges that appear on their icons. Tap to choose whether or not badges indicate the number of unread notifications.
  • Page 127: Display

    Settings Display You can configure the screen brightness, timeout delay, font size, and many other display settings. Screen brightness Adjust the screen brightness according to lighting conditions or personal preference. 1. From Settings, tap Display. 2. Customize options under Brightness: •...
  • Page 128: Screen Mode

    Settings Screen mode Your device has several screen mode options which adjust the screen quality for different situations. You can select the mode according to your preference. 1. From Settings, tap Display > Screen mode. 2. Tap an option to set a different screen mode. Font size and style You can change the font size and style to customize your device.
  • Page 129: Full Screen Apps

    Settings Full screen apps You can choose which apps you want to use in the full screen aspect ratio. ◌ From Settings, tap Display > Full screen apps and tap apps to enable this feature. Lift to wake Turn on the screen by lifting the device. ◌...
  • Page 130: Screen Saver

    Settings Screen saver You can display colors or photos when the screen turns off or while charging. 1. From Settings, tap Display > Screen saver. 2. Tap to enable the feature and configure the following options: • Colors: Tap the selector to display a changing screen of colors. •...
  • Page 131: One-handed Mode

    Settings One-handed mode You can change the screen layout to accommodate operating your device with one hand. 1. From Settings, tap Advanced features > Motions and gestures > One-handed mode. 2. Tap to enable the following: • Gesture: Swipe up diagonally from either bottom corner to reduce the display size.
  • Page 132: Battery

    Settings Battery View how battery power is used for your various device activities. ◌ From Settings, tap Device care > Battery for options: • Battery usage: View power usage by app and service. • Power mode: Select a power mode to extend battery life. •...
  • Page 133: Memory

    Settings Remove a memory card To prevent damage to information stored on the memory card, unmount the card before removing it from the device. 1. From Settings, tap Device care > Storage. 2. Tap More options > Storage settings. 3. Under Portable storage, tap your SD card, and then tap Unmount. 4.
  • Page 134 Settings Change the device language You can add languages to your list and organize them according to preference. If an app does not support your default language, then it will move to the next supported language in your list. 1. From Settings, tap General management >...
  • Page 135 ◌ From Settings, tap General management > Language and input > Text-to-speech for options: • Preferred engine: Choose either the Samsung or Google Text-to-speech engine. Tap Settings for options. • Language: Set the default speech language. • Speech rate: Set the speed at which the text is spoken.
  • Page 136: Date And Time

    Settings • Play: Tap to play a short demonstration of speech synthesis. • Reset: Reset the speech rate and pitch. Pointer speed Configure pointer speed for an optional mouse or trackpad (not included). 1. From Settings, tap General management > Language and input. 2.
  • Page 137 Settings Software update Check for and install available software updates for your device. ◌ From Settings, tap Software update for the following options: • Download and install: Check for software updates and install if any are available. • Auto download over Wi-Fi: Automatically download software updates when the device is connected to a Wi-Fi network.
  • Page 138 Settings Auto restart Optimize your device by restarting it automatically at set times. Any unsaved data will be lost when the device restarts. 1. From Settings, tap General management > Reset > Auto restart. 2. Tap to activate Auto restart, and then set the following parameters: •...
  • Page 139 You will not be able to access the device after a factory data reset if you do not have your Google Account username and password. CAUTION Before sending your device to Samsung or taking it to a Samsung- authorized service center, remove your Google Account and then perform a factory data reset.
  • Page 140: Lock Screen And Security

    Settings Lock screen and security You can secure your device and protect your data by setting a screen lock. Screen lock types You can choose from the following screen lock types that offer high, medium, or no security: Swipe, Pattern, PIN, Password, and None. NOTE Biometric locks are also available to protect access to your device and sensitive data on your device.
  • Page 141: Clock And Information

    You can protect your device from loss or theft by allowing your device to be locked, tracked online, and for your data to be deleted remotely. For more information, visit samsung.com/us/support/owners/app/find-my-mobile. TIP A Samsung account is required, and Google location service must be turned on in order to use Find My Mobile.
  • Page 142: Security Update

    Samsung Pass Use Samsung Pass to access your favorite services with biometric data. You must sign in to your Samsung account to use Samsung Pass. Visit samsung.com/us/support/owners/app/samsung-pass to learn more.
  • Page 143: Install Unknown Apps

    Biometrics and security > Secure Folder and follow the prompts to secure content on your device. TIP You must sign in to your Samsung account, and use secured lock on your device to set up and use Secure Folder. Secure startup You can protect your device by requiring a PIN, pattern, or password when your phone is turned on.
  • Page 144: View Passwords

    Settings NOTE Performing a Factory data reset on your device prevents it from accessing an encrypted SD card. Before initiating a Factory data reset, make sure to decrypt the installed SD card first. Decrypt SD card You can decrypt an optional memory card (not included) if it was encrypted by this device.
  • Page 145: Credential Storage

    Settings Credential storage You can manage the trusted security certificates installed on your device, which verify the identity of servers for secure connections. ◌ From Settings, tap Biometrics and security > Other security settings for the following options: • Storage type: Select a storage location for credential contents. •...
  • Page 146: Location

    Settings Location Location services use a combination of GPS, mobile network and Wi-Fi to determine the location of your device. 1. From Settings, tap Biometrics and security > Location. 2. Tap to turn on Location services. 3. Tap Improve accuracy to use other connections for determining your location: •...
  • Page 147: App Permissions

    2. Tap next to the apps you want to be notified about. Send diagnostic data Send diagnostic information about your device to Samsung when you are having technical problems. 1. From Settings, tap Biometrics and security > Send diagnostic data.
  • Page 148: Accounts

    If a Samsung account has not been added, the screens explain how to create or sign in to your account. 2. Once a Samsung account is configured, you can view and manage items stored in the Samsung Cloud. Add an account You can add and sync all your email, social networking, and picture and video sharing accounts.
  • Page 149: Synchronize Accounts

    ◌ From Settings, tap Accounts and backup > Backup and restore for options: • Back up data: Configure your Samsung account to back up your data. • Restore data: Use your Samsung account to restore your backup data. Google Account You can enable backup of your information to your Google Account.
  • Page 150: Google Settings

    Accessibility services are special features that make using the device easier for everyone. For more information about Accessibility for Samsung products, please contact us at accessibility@sea.samsung.com. Screen Reader Use special controls and settings that let you navigate without needing to see the screen.
  • Page 151: Visibility Enhancements

    • High contrast fonts: Adjust the color and outline of fonts to increase the contrast with the background. • High contrast keyboard: Adjust the size of the Samsung keyboard and change its colors to increase the contrast between the keys and the background.
  • Page 152: Hearing Enhancements

    Settings Size and zoom You can increase the size of supported screen elements and create shortcuts for accessibility features on your device. ◌ From Settings, tap Accessibility > Visibility enhancements and tap an option: • Magnifier window: Magnify content shown on the screen. •...
  • Page 153: Interaction And Dexterity

    You can convert speech to text and watch closed captions when viewing multimedia. ◌ From Settings, tap Accessibility > Hearing enhancements and tap an option: • Samsung subtitles (CC): Use Samsung subtitles with multimedia files when available. • Google subtitles (CC): Use Google subtitles with multimedia files when available.
  • Page 154: Advanced Settings

    Settings Bluetooth or headsets (not included). – Press Power key to end: End calls by pressing the Power key. • Single tap to swipe: Clear notifications, alerts, or alarms by tapping once instead of swiping. • Easy screen turn on: Turn on the screen by laying it flat and moving your hand over the screen instead of using the Power button.
  • Page 155: Installed Services

    Settings Notifications ◌ From Settings, tap Accessibility > Advanced settings and tap an option: • Flash notification: Flash either the camera light or the screen when you receive notifications or when alarms sound. • Notification reminders: Set periodic reminders for any unread notifications. •...
  • Page 156: Manage Game Features

    Settings Manage game features Automatically arrange all your games in one place. For more information on Game Launcher, visit samsung.com/us/support/owners/app/game-launcher. ◌ From Settings, tap Advanced features > Game Launcher. Dual messenger Use two separate accounts for the same app. 1. From Settings, tap Advanced features >...
  • Page 157: Learn More

    Learn more Videos samsung.com/us/support/videos Smart Simulator samsungsimulator.com Tips samsung.com/us/support/tips Samsung Care samsung.com/us/support Talk to an agent Contact us on Facebook Messenger Find us on Facebook Follow us on Twitter...
  • Page 158: Legal Information

    1-800-SAMSUNG (726-7864) and providing the applicable information. For complete terms and conditions that bind you and Samsung, refer to the “Arbitration Agreement” section of the Terms & Conditions, included with the Product. Find legal information online The full Arbitration Agreement, Standard Limited Warranty, End User License Agreement (EULA), and Health &...
  • Page 159: Intellectual Property

    The full Arbitration Agreement, Standard Limited Warranty, End User License Agreement (EULA) and Health & Safety Information are also available on the device, in the Samsung legal section of Settings. The location depends on the device, and is usually in the “About device” or “About phone” section, for example: Settings >...
  • Page 160: Disclaimer Of Warranties; Exclusion Of Liability

    Samsung to service this Product. In addition, Samsung shall not be liable for any damages of any kind resulting from the purchase or use of the Product or arising from the breach of the express warranty, including incidental, special or consequential damages, or loss of anticipated profits or benefits.
  • Page 161: Samsung Knox

    OS. Samsung Knox Samsung Knox is Samsung’s security platform and is a mark for a Samsung device tested for security with enterprise use in mind. Additional licensing fee may be required. For more information about Knox, please refer to: samsung.com/us/knox.
  • Page 162: Restricting Children's Access To Your Mobile Device

    Legal information Whenever your device gets wet, dry it thoroughly with a clean, soft cloth. If your • device has gotten wet, you should dry the inside of the charging port before inserting a power connector to charge your device. If the charging port is not fully dry, your device may operate abnormally.
  • Page 163: Samsung Electronics America, Inc

    Phone: 1-800-SAMSUNG (726-7864) Internet: samsung.com ©2019 Samsung Electronics America, Inc. Samsung, Samsung Galaxy, Multi Window, Samsung Health, Samsung Pay, and Smart Switch are all trademarks of Samsung Electronics Co., Ltd. Other marks are the property of their respective owners. Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the double-D symbol are trademarks of Dolby Laboratories.

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