VADDIO ZOOMSHOT 30 Installation And User Manual
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VADDIO ZOOMSHOT 30 Installation And User Manual

VADDIO ZOOMSHOT 30 Installation And User Manual

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Summary of Contents for VADDIO ZOOMSHOT 30

  • Page 1 Installation and User Guide 44=4 OMPLETE ANUAL FOR THE SHOT 30 F IXED AMERA USB, Q USB M UICK ONNECT UICK ONNECT UICK ONNECT DVI/HDMI C AV B MATRIX PRO AMERA YSTEMS OR FOR RIDGE 411-0032-30 Rev A January 2019...

  • Page 2: Table Of Contents

    USB 2.0 UVC Driver Compatibility ........................29 Table: Supported UVC Resolutions ........................ 29 Quick-Connect USB Internal Web Pages and Control .................... 30 ZoomSHOT 30 Fixed Camera with QUSB, QMini, QDVI System or for AV Bridge MATRIX PRO Page 2 of 73...
  • Page 3 Camera EZ-POWER VIDEO RJ-45 Connector Pin-out ..................58 Camera RS-232 RJ-45 Connector Pin-out ......................58 Quick-Connect USB and Quick-Connect DVI/HDMI: DE-15 Connector Pin-out (Analog Component YPbPr) ... 58 ZoomSHOT 30 Fixed Camera with QUSB, QMini, QDVI System or for AV Bridge MATRIX PRO Page 3 of 73...
  • Page 4 Compliance and CE Declaration of Conformity for USB Mini.................. 70 Compliance and CE Declaration of Conformity - Quick-Connect DVI/HDMI-SR Interface ........71 Warranty Information ............................... 72 ZoomSHOT 30 Fixed Camera with QUSB, QMini, QDVI System or for AV Bridge MATRIX PRO Page 4 of 73...

  • Page 5: Overview

    Quick-Connect USB uses UVC (Universal Video Class) drivers, so whatever resolution the UC application needs, the QUSB will auto negotiate. ZoomSHOT 30 paired with the Quick-Connect USB Interface in this package represents a dynamic system for professional installations at true value.

  • Page 6: The Zoomshot 30 Qdvi System

    This package must be used in conjunction with a Vaddio AV Bridge MATRIX PRO. Refer to the AV Bridge MATRIX PRO documentation for more information on this configuration and let the ZoomSHOT 30 AVBMP be part of your...

  • Page 7: Unpacking

    One (1) 6ft USB 2.0 cable, Type A to Type B • Four (4) Rubber feet for QUSB if not rack mounted • One (1) Quick-Start Guide for ZoomSHOT 30 QUSB ZoomSHOT 30 Fixed Camera with QUSB, QMini, QDVI System or for AV Bridge MATRIX PRO Page 7 of 73...
  • Page 8 • One (1) 6ft USB 2.0 cable, Type A to Type B • One (1) Quick-Start Guide for ZoomSHOT 30 QMini ZoomSHOT 30 Fixed Camera with QUSB, QMini, QDVI System or for AV Bridge MATRIX PRO Page 8 of 73...
  • Page 9 One (1) 3-position phoenix-style connector • Four (4) Rubber feet for QDVI if not rack mounted • One (1) Quick-Start Guide for ZoomSHOT 30 QDVI ZoomSHOT 30 Fixed Camera with QUSB, QMini, QDVI System or for AV Bridge MATRIX PRO Page 9 of 73...
  • Page 10 Two (2) #8 x 1.25” sheet metal screws • Two (2) black oxide ¼-20 x ½” pan head screws • One (1) Quick-Start Guide for ZoomSHOT 30 AVBMP ZoomSHOT 30 Fixed Camera with QUSB, QMini, QDVI System or for AV Bridge MATRIX PRO Page 10 of 73...

  • Page 11: Anatomy Of The Camera

    2) EZ Power/Video Port: This RJ-45 connector is only used with the Quick-Connect USB, Quick-Connect USB Mini, Quick- Connect DVI/HDMI Interfaces or the AV Bridge MATRIX PRO to supply power and return HSDS (differential) video from the ZoomSHOT 30 Fixed Camera with QUSB, QMini, QDVI System or for AV Bridge MATRIX PRO Page 11 of 73...
  • Page 12 Cat-5 cable up to distance of 150’ (45.72m). 3) ZoomSHOT 30 DIP Switch Settings: Settings for IR remote ID, IR receiver on/off, image flip, and digital zoom can be configured on these switches. Table: ZoomSHOT 30 DIP Switch Settings...

  • Page 13: Ir Shot Commander Remote

    IR SHOT C OMMANDER EMOTE The ZoomSHOT 30 camera is shipped with the Vaddio IR SHOT Commander IR remote, which is also compatible with various other Vaddio cameras. Red LED indicates IR transmission and the brightness indicates battery strength Power On/Off...

  • Page 14: Quick-Connect Usb

    IP address (static of DHCP) is listed on the bottom line. This display with IP and MAC addresses allows for easy access to the embedded web interface and Vaddio camera setting for the PC or BYOD (bring your own device –...

  • Page 15: Rear Panel With Feature Call-Outs

    All UP ALL DOWN (with power cycle) RS-232 IN (Color-Coded Grey): Serial RS-232 input on an RJ-45 connector. This control port allows a Vaddio joystick controller or 3 party controller (Crestron, Extron, AMX) to control the camera functions if the embedded web interface is not used for real time control.

  • Page 16: Quick-Connect Usb Mini

    5) Mounting Flange: The mounting flange is provided for surface mounting the USB Mini (under table or in other clever spots) and for easy access to the USB connection for BYOD laptop or computer. ZoomSHOT 30 Fixed Camera with QUSB, QMini, QDVI System or for AV Bridge MATRIX PRO Page 16 of 73...

  • Page 17: Quick-Connect Dvi/Hdmi-Sr Interface

    10) EZ-Power Video: Power to the camera and video from the camera. Maximum cable distance to the ZoomSHOT 30 is 150 ft. (45m). ZoomSHOT 30 Fixed Camera with QUSB, QMini, QDVI System or for AV Bridge MATRIX PRO Page 17 of 73...

  • Page 18: Basic Application Diagrams - Zoomshot 30 Qusb System

    IAGRAMS YSTEM The following diagrams show representative connections for the ZoomSHOT 30 QUSB, QMini and QDVI systems as well as the ZoomSHOT 30 AVBMP with an AV Bridge MATRIX PRO. Basic Connections: ZoomSHOT 30 with QUSB, No Network or PC Integration...

  • Page 19: Basic Connections: Zoomshot 30 With Qusb, Usb 2.0 Streaming

    Two (2) Cat-5 Cables for Power, Video and Control IP (H.264) Streaming Distance up to 150’ (45.72m) RTSP or HLS Ethernet IP Network ZoomSHOT 30 Fixed Camera with QUSB, QMini, QDVI System or for AV Bridge MATRIX PRO Page 19 of 73...

  • Page 20: Basic Connections: Zoomshot 30 With Qusb, System With Audio And Video

    PC “A” on other side ➢ USB UVC Video ➢ USB UAC Audio ➢ IP Web Page Control ➢ UC Application ZoomSHOT 30 Fixed Camera with QUSB, QMini, QDVI System or for AV Bridge MATRIX PRO Page 20 of 73...

  • Page 21: Basic Application Diagram - Zoomshot 30 Qmini System

    (UVC Drivers) HD Video (HDMI, DVI Room Monitor or RGBHV) (Simulated video feed) Extension of PC Video to Room Monitor ZoomSHOT 30 Fixed Camera with QUSB, QMini, QDVI System or for AV Bridge MATRIX PRO Page 21 of 73...

  • Page 22: Basic Application Diagram - Zoomshot 30 Qdvi System

    24 VDC, 2.08 Amp Power Supply HDMI or DVI video RS-232 Cat-5 HD Monitor (Simulated HD video feed) PCC Premier Joystick Controller ZoomSHOT 30 Fixed Camera with QUSB, QMini, QDVI System or for AV Bridge MATRIX PRO Page 22 of 73...

  • Page 23: Basic Application Diagram - Zoomshot 30 Avbmp

    Far End Video to large monitor (Simulated video feed) PC Video IP Network Host PC with Browser for control and UC Application ZoomSHOT 30 Fixed Camera with QUSB, QMini, QDVI System or for AV Bridge MATRIX PRO Page 23 of 73...

  • Page 24: Zoomshot 30 Camera - First Time Set-Up

    IRST The ZoomSHOT 30 was designed to be very easy to use and operate. There is documentation at the back of this manual for pin-outs for the connectors on the ZoomSHOT 30 camera and the QUSB, QMini and QDVI Interfaces.
  • Page 25 Step 5: For Vaddio Quick-Connects, connect the 24 VDC, 2.08 Amp power supply to a power outlet and to the Quick-Connect Interface. Power will travel down the Power/Video Cat-5 cable to the camera. The camera’s LED will be purple while it boots, and in a few seconds, it will turn blue and differential HD video will travel back down the Cat-5 cable to the Quick-Connect.

  • Page 26: Controlling The Zoomshot 30 Camera

    Use this OSD menu with the IR SHOT Commander Remote to make video adjustments (Picture, Color, Exposure, etc…) on the ZoomSHOT 30 camera. Using the IR SHOT Commander Remote is an easy way to set the camera’s color and overall picture attributes.
  • Page 27 38400 DO NOT CHANGE UART MODE 8-E-1 DO NOT CHANGE RETURN< IMAGE ADJ H-REV (OFF / ON) Reverses the image horizontally ZoomSHOT 30 Fixed Camera with QUSB, QMini, QDVI System or for AV Bridge MATRIX PRO Page 27 of 73...
  • Page 28 Power cycling the camera will restore control and return the baud rate back to the required 38400. This process could take up to five minutes. ZoomSHOT 30 Fixed Camera with QUSB, QMini, QDVI System or for AV Bridge MATRIX PRO Page 28 of 73...

  • Page 29: Quick-Connect Usb And Quick-Connect Usb Mini Details And Compatibility

    UC soft-client and other software manufacturers update their products to add new features or interfaces. This may introduce changes in the way that they interact with UVC standards-based or MJPEG video sources on your existing hardware. Vaddio provides a continuing research and development effort to ensure compatibility with other manufacturer’s products. If incompatibilities are found, contact our Support team and they will investigate for possible solutions.

  • Page 30: Quick-Connect Usb Internal Web Pages And Control

    (whose Username will be ‘user’) from the admin interface. If no user password is assigned, the web page will automatically open to the Camera Control page. Admin access has the following default credentials: Username: admin Password: password ZoomSHOT 30 Fixed Camera with QUSB, QMini, QDVI System or for AV Bridge MATRIX PRO Page 30 of 73...

  • Page 31: Qusb Screen Shot: Camera Control Page - No Camera Detected

    Check the camera power and serial connections if no camera is found within 30 seconds of initialization. The QUSB controls the camera over the serial connection. ZoomSHOT 30 Fixed Camera with QUSB, QMini, QDVI System or for AV Bridge MATRIX PRO Page 31 of 73...

  • Page 32: Qusb Screen Shot: User Menu - Camera Control Page

    1) Zoom and Home Controls: The camera’s zoom lens can be controlled with the “+” to zoom-in and the “-“ to zoom-out the ZoomSHOT 30 camera. The home button will move the camera to the home zoom position. 2) Zoom Speed Control: The speed for both the Zoom controls can be adjusted with the Zoom Speed Slider.

  • Page 33: Qusb Screen Shot: Admin Log-In

    By entering the Admin menus, 9 more menu keys appear on the left side of the screen. The default Admin Account password is password. The default Admin Account password is password ZoomSHOT 30 Fixed Camera with QUSB, QMini, QDVI System or for AV Bridge MATRIX PRO Page 33 of 73...

  • Page 34: Qusb Screen Shot: Admin Menu - Camera Settings Page

    3) CCU Scenes: Click on any of these 9 buttons to load one of the CCU scenes into the camera. These scenes can be fine-tuned if changes are needed, and stored into any of the three admin defined scenes. ZoomSHOT 30 Fixed Camera with QUSB, QMini, QDVI System or for AV Bridge MATRIX PRO Page 34 of 73...
  • Page 35 Move the cursor into the appropriate window and edit the text. Press Save to store these changes or press Cancel to exit this window. ZoomSHOT 30 Fixed Camera with QUSB, QMini, QDVI System or for AV Bridge MATRIX PRO Page 35 of 73...

  • Page 36: Qusb Screen Shot: Admin Menu - Streaming Page

    When finished setting up the streaming parameters, click Save to put the changes into effect or cancel, which will not save the configuration. ZoomSHOT 30 Fixed Camera with QUSB, QMini, QDVI System or for AV Bridge MATRIX PRO Page 36 of 73...

  • Page 37: Qusb Screen Shot: Admin Menu - Room Labels

    Network administrator assigns either DHCP or a Static address and the associated parameters. The QUSB is set to DHCP by default. MAC Address, IP Address, Subnet Mask and Gateway will Auto- fill when in DHCP Mode ZoomSHOT 30 Fixed Camera with QUSB, QMini, QDVI System or for AV Bridge MATRIX PRO Page 37 of 73...

  • Page 38: Qusb Screen Shot: Admin Menu - Networking - Static Ip Configuration

    There is only one “user” password and one “admin” password at any given time. If changes are made, click on Save to store the change. ZoomSHOT 30 Fixed Camera with QUSB, QMini, QDVI System or for AV Bridge MATRIX PRO Page 38 of 73...

  • Page 39: Qusb Screen Shot: Admin Menu - Diagnostics

    QUSB Screen Shot: Admin Menu - Diagnostics Diagnostics menu button will display the diagnostic log. This may help the Vaddio technical support team diagnose issues with the QUSB and the attached camera. QUSB Screen Shot: Admin Menu - System Menu The System Menu is where the Firmware Updates are performed.

  • Page 40: Qusb Screen Shot: Admin Menu - Update Confirmation

    After clicking on “Begin Firmware Update…” a confirmation pop-up and warning will be displayed. Please contact Vaddio Technical Support for assistance with updates if required. Please read and completely understand the pop- up warnings as it is easy to lose patience waiting for updates. Click on continue to start the update.

  • Page 41: Qusb Screen Shot: Admin Menu - Update In Progress

    Please work with your Network Administrator prior to calling Vaddio for technical support. Please have on-site network personnel initiate tech support calls with Vaddio only. ZoomSHOT 30 Fixed Camera with QUSB, QMini, QDVI System or for AV Bridge MATRIX PRO Page 41 of 73...

  • Page 42: Quick-Connect Usb Mini Internal Web Pages And Control

    Check the camera power and serial connections if no camera is found within 30 seconds of initialization. The USB Mini controls the camera over the serial connection. ZoomSHOT 30 Fixed Camera with QUSB, QMini, QDVI System or for AV Bridge MATRIX PRO Page 42 of 73...

  • Page 43: Qmini Screen Shot: User Menu - Camera Control Page

    1) Zoom and Home Controls: The camera’s zoom lens can be controlled with the “+” to zoom-in and the “-“ to zoom-out the ZoomSHOT 30 camera. The home button will move the camera to the home zoom position. 2) Zoom Speed Control: The speed for both the Zoom controls can be adjusted with the Zoom Speed Slider.

  • Page 44: Qmini Screen Shot: Admin Log-In

    Save button before exiting each web page if the changes made require retention. Otherwise hit Cancel to delete any changes made to the page while exiting. ZoomSHOT 30 Fixed Camera with QUSB, QMini, QDVI System or for AV Bridge MATRIX PRO Page 44 of 73...

  • Page 45: Qmini Screen Shot: Admin Menu - Camera Settings Page

    Auto Iris check box: When checked, the camera will operate in Auto Iris mode, when unchecked, the camera will be in Manual Iris mode and allow adjustment of Iris and Iris Gain levels. ZoomSHOT 30 Fixed Camera with QUSB, QMini, QDVI System or for AV Bridge MATRIX PRO Page 45 of 73...
  • Page 46 Move the cursor into the appropriate window and edit the text. Press Save to store these changes or press Cancel to exit this window. ZoomSHOT 30 Fixed Camera with QUSB, QMini, QDVI System or for AV Bridge MATRIX PRO Page 46 of 73...

  • Page 47: Qmini Screen Shot: Admin Menu - Streaming Page

    4) When finished setting up the streaming parameters, click Save to put the changes into effect or cancel, which will not save the configuration. ZoomSHOT 30 Fixed Camera with QUSB, QMini, QDVI System or for AV Bridge MATRIX PRO Page 47 of 73...

  • Page 48: Qmini Screen Shot: Admin Menu - Room Labels

    Ethernet over the USB port. The MAC Address is unique, the IP address is set to 169.154.1.1 and the Subnet Mask set to 255.255.0.0. These parameters are not editable. ZoomSHOT 30 Fixed Camera with QUSB, QMini, QDVI System or for AV Bridge MATRIX PRO Page 48 of 73...

  • Page 49: Qmini Screen Shot: Admin Menu - Security

    There is only one “user” password and one “admin” password at any given time. If changes are made, click on Save to store the change. ZoomSHOT 30 Fixed Camera with QUSB, QMini, QDVI System or for AV Bridge MATRIX PRO Page 49 of 73...

  • Page 50: Qmini Screen Shot: Admin Menu - Diagnostics

    QMini Screen Shot: Admin Menu - Diagnostics Diagnostics menu button will display the diagnostic log. This may help the Vaddio technical support team diagnose issues with the USB Mini and the attached camera. QMini Screen Shot: Admin Menu - System Menu The System Menu is where the Firmware Updates are performed.

  • Page 51: Qmini Screen Shot: Admin Menu - Update Confirmation

    After clicking on “Begin Firmware Update…” a confirmation pop-up and warning will be displayed. Please contact Vaddio Technical Support for assistance with updates if required. Please read and completely understand the pop- up warnings as it is easy to lose patience waiting for updates. Click on continue to start the update.

  • Page 52: Qmini Screen Shot: Admin Menu - Update In Progress

    After the firmware load has been started, a pop-up screen will advise patience and notify, in terms of a percentage completed, the progress of the firmware update load. Again, please don’t interrupt the firmware load. ZoomSHOT 30 Fixed Camera with QUSB, QMini, QDVI System or for AV Bridge MATRIX PRO Page 52 of 73...

  • Page 53: Qmini Screen Shot: Admin Menu - Help

    QMini Screen Shot: Admin Menu - Help Service/Help information can be found under the Help menu. Support phone numbers and e-mail, manuals, FAQ’s and System information is listed on this page. Have this page open when calling Vaddio Tech Support. TECHNICAL SUPPORT NOTE: Please work with your Network Administrator prior to calling Vaddio for technical support.

  • Page 54: Connecting The Zoomshot 30 To The Pc And Program Of Choice

    The systems will negotiate the highest resolutions possible, depending on the computer speed, network quality, cabling etc..., and display the video signal of the camera. The camera is best controlled with the supplied Vaddio IR SHOT Commander or through IP over USB as described earlier through the Quick-Connect device’s web interface.

  • Page 55: General Specifications

    Quick-Time Media Play - Win 7 & Mac OS10X VLC Media Player - Win 7 & Mac OS10X Real Player - Win 7 ZoomSHOT 30 Fixed Camera with QUSB, QMini, QDVI System or for AV Bridge MATRIX PRO Page 55 of 73...
  • Page 56 1-RU Rack Mount Panel for two (2) units (side by side): P/N: 998-6000-003 Operating Temperatures 0°C to 40°C / 20% to 80% Relative Humidity Dwarf Planet in Front Page Header: Pluto ZoomSHOT 30 Fixed Camera with QUSB, QMini, QDVI System or for AV Bridge MATRIX PRO Page 56 of 73...

  • Page 57: Other General Information

    Dry environments with an excess of static discharge • In orbit (operating temperature and re-entry issues) • Under severe vibration • Buried in the ground, enveloped in dirt ZoomSHOT 30 Fixed Camera with QUSB, QMini, QDVI System or for AV Bridge MATRIX PRO Page 57 of 73...

  • Page 58: Connector Pin-Outs

    Pin - 8 Differential Video Signals Important Note: The EZ-POWER VIDEO RJ-45 connector on the ZoomSHOT 30 camera is for use with the Quick-Connect USB, Quick-Connect USB Mini, Quick-Connect DVI/HDMI and AV Bridge MATRIX PRO Interfaces ONLY (568B Wiring Standard). The video signals are differential (HSDS) and can only be processed by these interfaces.

  • Page 59: Serial Communication Specification For The Zoomshot 30

    TXD (to RXD of control source) NOTE: The Vaddio ZoomSHOT 30 Control Protocol is similar, but not identical to, the Sony® VISCA™ command set in order to be compatible with several popular control devices. Not all VISCA commands are supported and there are many HD-Series specific commands in the following Command and Inquiry Lists.

  • Page 60: Zoomshot 30 Command List (2/2)

    8x 01 04 01 03 FF ICR Off - Cut Filter In *Zoom and Focus Data: CAM_Zoom: Range(0x000–0x075f) CAM_Focus: Range (0x0ce-0x09a1) dependent on Zoom Position ZoomSHOT 30 Fixed Camera with QUSB, QMini, QDVI System or for AV Bridge MATRIX PRO Page 60 of 73...

  • Page 61: Zoomshot 30 Inquiry List (1/1)

    8x 09 04 01 FF y0 50 02 FF On - ICR filter Out Off – ICR filter In y0 50 03 FF ZoomSHOT 30 Fixed Camera with QUSB, QMini, QDVI System or for AV Bridge MATRIX PRO Page 61 of 73...

  • Page 62: Qusb Telnet Command Api

    Telnet sessions will require access verification and uses the same username and password associated with the Administrator account on the embedded web interface. The default Telnet Port is 23. Command lines are terminated with a carriage return. NOTE: The ZoomSHOT 30 camera will not respond to pan or tilt commands. Telnet Command List...
  • Page 63 10 size 100 192.168.1.1 Attempt to send 10 ICMP ECHO_REQUESTs with data size of 100 to the host at 192.168.1.1 ZoomSHOT 30 Fixed Camera with QUSB, QMini, QDVI System or for AV Bridge MATRIX PRO Page 63 of 73...
  • Page 64 Returns the current streaming mode streaming mode usb ---- streaming mode ethernet Sets the streaming mode to Ethernet ZoomSHOT 30 Fixed Camera with QUSB, QMini, QDVI System or for AV Bridge MATRIX PRO Page 64 of 73...
  • Page 65 Set video resolution to cif EXAMPLES streaming resolution get resolution:720p Returns the current streaming resolution ---- streaming resolution 720p Sets the streaming resolution to 720p ZoomSHOT 30 Fixed Camera with QUSB, QMini, QDVI System or for AV Bridge MATRIX PRO Page 65 of 73...
  • Page 66 The number of seconds to delay the reboot EXAMPLES reboot Reboot system immediately reboot 30 Reboot the system in 30 seconds ZoomSHOT 30 Fixed Camera with QUSB, QMini, QDVI System or for AV Bridge MATRIX PRO Page 66 of 73...
  • Page 67 Exit ends the current API command session. If the session is over telnet, the session is ended and the socket is closed. If the session is over serial, a new session is started. ZoomSHOT 30 Fixed Camera with QUSB, QMini, QDVI System or for AV Bridge MATRIX PRO Page 67 of 73...

  • Page 68: Compliance And Ce Declaration Of Conformity For Zoomshot 30

    Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) This device must accept any interference including interference that may cause undesired operation of the device. Changes or modifications not expressly approved by Vaddio can affect emission compliance and could void the user’s authority to operate this equipment.

  • Page 69: Compliance And Ce Declaration Of Conformity, Quick-Connect Usb Interface

    Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) This device must accept any interference including interference that may cause undesired operation of the device. Changes or modifications not expressly approved by Vaddio can affect emission compliance and could void the user’s authority to operate this equipment.

  • Page 70: Compliance And Ce Declaration Of Conformity For Usb Mini

    Voltage Dips, Interrupts and Fluctuations IEC 60950-1:2005 (2nd Edition); Am 1:2009 Information Technology Equipment - Safety Information Technology Equipment – Safety EN 60950-1:2006+A11:2009+A1:2010+A12:2011 ZoomSHOT 30 Fixed Camera with QUSB, QMini, QDVI System or for AV Bridge MATRIX PRO Page 70 of 73...

  • Page 71: Compliance And Ce Declaration Of Conformity - Quick-Connect Dvi/Hdmi-Sr Interface

    Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) This device must accept any interference including interference that may cause undesired operation of the device. Changes or modifications not expressly approved by Vaddio can affect emission compliance and could void the user’s authority to operate this equipment.

  • Page 72: Warranty Information

    Vaddio Customer Service: Vaddio will test, repair, or replace the product or products without charge if the unit is under warranty. If the product is out of warranty, Vaddio will test, then repair the product or products. The parts and labor charge will be estimated by a technician and confirmed by the customer prior to repair.
  • Page 73 Visit us online for firmware updates, specifications, drawings, manuals, technical support information, and more. ©2019 Legrand AV Inc. Vaddio is a registered trademark of Legrand AV Inc. All other brand names or marks are used for identification purposes and are trademarks of their respective owners. All patents are protected under existing designations.

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