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Massachusetts: The piping and final gas connection must be performed by a licensed plumber or gas fitter in the State of Massachusetts. Also, see Carbon Monoxide detector requirements on page 56 Flare Fireplaces Installation Guide [Flare Double Corner, Left Corner, Right Corner, Front, See-Through and Room Definer] v8.7...
TABLE OF CONTENTS SAFETY INFO AND WARNINGS .............................5 FLARE FIREPLACES – FRAMELESS IN EVERY WAY ......................7 SAFETY .................................... 7 CSA CERTIFICATION ..............................7 MANUAL MODEL LIST & INFORMATION ........................8 FIREPLACE OPERATION ..............................9 ............................9 REMOTE CONTROL INSTRUCTIONS ............................13 RECEIVER AND REMOTE BATTERIES ..........................
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GENERAL ..................................56 ORIFICE SIZE ..............................56 GAS VALVE ACCESS DOOR ..........................57 COMMONWEALTH OF MASSACHUSETTS FLARE FIREPLACES - DOUBLE GLASS .......................... 58 ..................................58 OVERVIEW ............................59 DOUBLE GLASS INSTRUCTIONS Power requirements ..............................59 TELEVISION MOUNTING ABOVE FIREPLACE ....................... 60 –...
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HOME AUTOMATION ..............................84 ELECTRIC AND CONTROL ............................85 - SCREEN ............................. 85 ELECTRIC DIAGRAM – POWER VENT ........................86 DIAGRAM DOUBLE GLASS AND & LED L .......................... 87 OUBLE LASS OARD IGHT UIDE – ............................88 ELECTRIC DIAGRAM PV SYSTEM REPLACEMENT PARTS ..............................
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tate of California. Proposition 65 Warning. Fuels used in gas, wood-burning or oil-fired appliances, and the products of combustion of such fuels, contain chemicals known to the State of California to cause cancer, birth defects and other reproductive harm. California Health & Safety Code Sec. 25249.6. P a g e...
FLARE FIREPLACES – FRAMELESS IN EVERY WAY Flare Fireplaces is where innovation, quality and luxury come together to form new ideas. By combining superior raw materials, contemporary design, creative technology and a frameless way of thinking, we have created a full line of direct-vent fireplaces that are luxurious, simple to operate, and efficient. Our Fireplaces are distinguished by their clean design, superior build quality and unique features.
Refer to the model name for specific model, clearance and installation information. Flare Fireplaces should only be connected to M&G DuraVent or ICC 4x6 or 5x8 venting system. Refer to the specific appliance model and size to determine vent size (Gas specification table) and chimney pathway requirements (Chimney path installation &...
RECEIVER AND REMOTE BATTERIES Batteries – Remote • 2 x AAA (alkaline recommended). • Low battery indicator on handsets with display. • Battery replacement is recommended after 2 years. Batteries – Receiver • 4 x 1.5 V “AA” (alkaline ONLY). •...
WALL SWITCH – OPTIONAL The Wall Switch can be used to control your fireplace. The following operations can be done from the wall switch: • Turn On fireplace. • Turn Off fireplace. • Increase the flame height. • Decrease the flame height. Note that the thermostat and programming functions are not available with the wall switch.
MEDIA ARRANGEMENTS Flare Fireplaces can be equipped with different media types. Follow the instructions below for information on how to add and arrange media in your Fireplace: • Do not place any type of media on the pilot or in front of the pilot. Keep 1” distance from the pilot to allow correct operation of the pilot.
MEDIA CALCULATIONS Please follow the below described quantities of media placement in your firebox. Please note, over saturation of media throughout the firebox may result in improper combustion or Soot within the fireplace or termination cap. Flare Front Diamond/ Ceramic Earth Size Glass...
FEATURE REMOVAL SAFETY SCREEN REMOVAL Follow the instructions below for safety screen removal. PLEASE NOTE: Safety screen may be shipped separately from the appliance. The barrier is designed to reduce the risk of burns from the hot viewing glass and is provided with this appliance.
EXTERNAL GLASS REMOV AL – DOUBLE GLASS FIREPLACE Follow the procedure below to remove and install back the fireplace external glass (double glass fireplace configuration). Note: Suction cups are needed to remove the glass. Warning! Turn off the fireplace and allow time for the unit to cool before proceeding. Caution: The glass is very fragile and should be handled with care.
INTERNAL GLASS REMOVAL Follow the procedures below to remove and install the internal ceramic glass (double glass fireplace configuration). Note: Suction cups are needed to remove the glass. Warning! Turn off the fireplace and allow time for the unit to cool before attempting to remove the glass. : The ceramic glass is very fragile and should be handled with care.
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Step 3 Step 4-1 Step 4-2 When putting back the glass, DO NOT overtighten the bolts or glass may break • Use step 4 – 1 for putting the glass back. • Glass trim screws should be closed hand-tight. DO NOT overtighten the bolts or glass may break. 20 | P a g e...
SIDE GLASS TRIM REMOVAL / INSTALLATION – FLARE H & EH The additional side trim piece for the H & EH models is installed differently than the standard height unit’s side trim pieces & has additional steps required to remove & apply it successfully. All work should be done with a cold fireplace, fireplace appliance turned off and manual gas valve shutoff.
REFLECTIVE BACK INSTALL The Flare Fireplace may be ordered with a reflective ceramic glass backing. The ceramic glass is tinted black to create a reflection when the fireplace is running. The ceramic glass will enhance and protect the fireplace look and is very easy to clean.
INSTALLATION STEPS 1. Prior to starting the installation, make sure you read and understand all WARNING information in the manual. Do not start the installation if you are unclear about any of the installation related subjects. 2. Determine the following: •...
INSTALLATION PREPARATION ACCESS PANEL Flare recommends you build an access panel somewhere near the fireplace. This will provide easy access to all the necessary parts that may need servicing, over time. While Flare also offers access to these components by going inside the fireplace, with instructions HERE, you will find having a dedicated area where all your components can be easily accessed for servicing, without the need to remove the glass, media, &...
Follow the instructions below for unpacking the unit: • Check the packing and confirm there is no external damage. If damage exists, please notify Flare Fireplaces immediately. • Remove the top wood studs and pull the external carton box up.
FIREPLACE TELESCOPIC LEGS SETUP The fireplace legs will need to be set up once box is removed. The legs can be configured so that the bottom of the glass will be between 10”-19” above the floor. This means the bottom of the fireplace will be 4”-13” above the floor. Follow the steps below for telescopic legs setup prior to final positioning of the fireplace.
LEG SETUP FOR FRONT AND SEE THROUGH UNITS • Step1 - Release the pin. • Step2 – Release the 2 screws from the leg. • Step 3 – Extend the telescopic leg to the desired length, minimum 4” (That will set the fireplace 10” from the bottom of the glass to the floor).
LEG SETUP FOR CORNER UNITS Included are 4 screws, 2 adjustable legs, 1 foot for fine tuning, and 1 special wrench for adjusting the feet while the fireplace is standing. • First, identify the correct order to connect the legs. The first adjustable leg that attaches to the fireplace has Rivnuts as seen in the image below.
UNPACKING CONTROL UNIT AND ACCE SSORIES Unpack the accessories (remote, power adapter & wall switch). The gas valve, receiver, control module (for double glass units) will remain wrapped until first test of unit • Place accessories (white bag) in a secure location. •...
FIREPLACE POSITIONING Once Fireplace has been set to the upright position, it can be moved to its final installation location. • Make sure the control unit is secure and not dragging on the floor during transport and positioning. • Unit should remain on the pallet during transport inside the site location. •...
LED LIGHTS The Flare Fireplace can be ordered with optional multi-color interior RGB LED lighting. The lights allow perfect flames to be viewed across a bed of illuminated crushed glass, or any other direct vent approved media option. RGB LED – The multi colored option is controlled by a remote for the color selection. Once the color has been selected by the operator, the LED memory will remember that color for the next time the unit is turned on.
LED LIGHT INSTALL AND POWER It is best if LED lights are connected and tested during the initial stages of installation to allow easy access under the unit (before the wall finishing material is done). Testing the LED light requires a 110V power source. Installation steps: 1.
LED CONTROLLER AND REMOTE Product Specification The Flare high-performance RGB LED touch remote controller adopts the most advanced PWM control technology. This remote controls all RGB LED products with 4 lines of circuits (COMMON ANODE), owning 64 thousand colors & 20 automatic changing modes to choose from.
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Mode selection and remote BRIGHTNESS NUMBER MODE STATE SPEED STATE STATIC WHITE ADJUSTABLE UNADJUSTABLE WHITE COLOR GRADUAL CHANGES ADJUSTABLE ADJUSTABLE ALL COLORS GRADUAL CHANGES ADJUSTABLE ADJUSTABLE RED/GREEN/BLUE 3 COLORS GRADUAL CHANGE ADJUSTABLE ADJUSTABLE 7 COLORS JUMP TO CHANGE ADJUSTABLE ADJUSTABLE 3 COLORS JUMP TO CHANGE ADJUSTABLE ADJUSTABLE...
OPTIONAL BLOWER KIT FOR SCREENED UNIT The Flare silent blower kit ships standard on all Double Glass units, keeping the glass cooler to the touch, but can also be added to a safety screened unit to circulate more heat from the front of the fireplace into the room.
VENT TERMINATION Framing for vents in combustible walls and ceilings: When passing through combustible walls and ceilings, framing will depend on the type of vent installation -- horizontal or vertical. Ensure that the insulation is kept clear of the vent pipe using either a wall thimble or an attic insulation shield.
VENT AND FIREPLACE SIZE Size Vent Size Flare 30 Flare 45* 5x8 or 4x6 * Flare 50 Flare 60 Flare 70 Flare 80 Flare 100 *Flare-RD-45 is shipped with 5x8 vent. All other Flare 45 are shipped with the 4x6 vent MINIMUM COMBUSTIBLE CLEARANCES FROM VENT •...
VERTICAL TERMINATION See the table on the previous page for minimum cutout dimensions or frame openings around wall venting. Make sure clearances to combustible material are maintained based on vent part used. Note: size of vents depends upon specific fireplace and cutout sizes vary according to the DuraVent or ICC part number used. Minimum height from roof to lowest discharge opening Vertical Vent Termination Opening/Framing will depend on the part used.
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Multiple terminations HORIZONTAL TERMINATION A minimum distance of 18 inches should be kept between multiple horizontal terminations. See the table on page 32 for minimum cutout dimensions or frame openings around wall venting. Make sure clearances to combustible material are maintained based on vent part used. Note: size of vents depends upon specific fireplace and cutout sizes vary per the DuraVent part number used.
VENT TERMINATION CLEARANCES *12” (30 cm) min. Clearances above grade, veranda, porch, deck, or balcony *12” (30 cm) min. Clearance to window or door that may be opened 12” (30 cm) min. Clearance to permanently closed window recommended to prevent condensation on window **24”...
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^ a vent shall not terminate directly above a side-walk or paved driveway which is located between two single family dwellings and serves both dwellings ** only permitted if veranda, porch, deck, or balcony is fully open on a minimum of 2 sides beneath the door* •...
Vent restrictor should be closed if the flame has the following characteristics: • Flame height is low. • Flame has excessive movement Document any change to the restrictor setting. Contact Flare Fireplaces for support if needed 42 | P a g e...
• Two 45º elbows may be used in place of one 90º elbow. • The tables represent the manufacturer’s guideline based on testing and design. Additional external factors may affect the restrictor choice needed. If flame appears to be not typical, please contact Flare Fireplaces for restrictor size recommendations.
FLARE 30/30H Suitable for all Flare 30 Fireplaces Vent Restrictor Setting: Set to 1-6 based on Table below. X: Run may need to be Power-Vented 44 | P a g e...
FLARE 45/45H /45EH Suitable for all Flare 45/45H/45EH Fireplaces Vent Restrictor Setting: Set to 1-6 based on Table below. X: Run may need to be Power-Vented 45 | P a g e...
FLARE 50/50H /50EH Suitable for all Flare 50/50H/50EH Fireplaces Vent Restrictor Setting: Set to 1-6 based on Table below. X: Run may need to be Power-Vented 46 | P a g e...
FLARE 60/60H/60EH Suitable for all Flare 60/60H/60EH Fireplaces Vent Restrictor Setting: Set to 1-6 based on Table below. X: Run will need to be Power-Vented 47 | P a g e...
FLARE 70/70H /70EH Suitable for all Flare 70/70H/70EH Fireplaces Vent Restrictor Setting: Set to 1-6 based on Table below. X: Run will need to be Power-Vented 48 | P a g e...
FLARE 80/80H/80EH Suitable for all Flare 80/80H/80EH Fireplaces Vent Restrictor Setting: Set to 1-6 based on Table below. X: Run will need to be Power-Vented 49 | P a g e...
FLARE 100/100H/100EH Suitable for all Flare 100/100H/100EH Fireplaces Vent Restrictor Setting: Set to 1-6 based on Table below. X: Run will need to be Power-Vented 50 | P a g e...
For unsupported vent routes (based on the gravity vent tables above) a power venting solution is required. The power venting solutions allow Flare Fireplaces to operate in vent conditions that would not be possible without the motor unit. See the Flare Power Vent Installation Manual for more specific instructions.
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When using the power vent system, direction of flow through the vents can be up, down, horizontal or diagonal since the system is sealed and vacuumed. The vent restrictor level should be set based on length in feet, number of elbows and the vent termination.
ELECTRICAL CONNECTION TO THE PV SYSTEM • The PV system will need to be connected to an AC 110V 15A power outlet. • The PV system is connected to the Fireplace control system with a low voltage (6V) 3 wire cable - labeled below as connection “Fan Exhust Optional”.
GAS INSTALLATION GENERAL WARNING! Risk of Fire or Explosion! All gas handling and installation should be performed by qualified service technician or installer. Gas build-up during line purge could ignite. Ensure adequate ventilation. Make sure there are no ignition sources/sparks or open flames. Do not change the gas valve setting! The fireplace gas valve has been preset at the factory.
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Have the gas supply line installed in accordance with local codes, if any. If not available, follow ANSI 223.1. Installation should be done by a qualified installer approved and/or licensed as required by the locality (in the Commonwealth of Massachusetts installation must be performed by a licensed plumber or gas fitter). 55 | P a g e...
ORIFICE SIZE Flare Fireplace appliances are tested and approved for installations at elevations of 0–4500 feet (0–1372 meters) above sea level using the standard burner orifice sizes. At the time of installation, it must be determined if the appliance needs to be de- rated.
COMMONWEALTH OF MASSACHUSETTS State of Massachusetts Carbon Monoxide Detector/Vent Terminal Signage Requirements for all side wall horizontally vented gas fueled equipment installed in every dwelling, building or structure used in whole or in part for residential purposes, including those owned or operated by the Commonwealth and where the side wall exhaust vent termination is less than seven (7) feet above finished grade around the venting, including but not limited to decks and porches, the following requirements shall be satisfied: INSTALLATION OF CARBON MONOXIDE DETECTORS.
OVERVIEW With an effort to make our fireplaces safer, Flare Fireplaces is offering our full line of products with safety double glass technology. The Flare Fireplace double glass is built with two layers of glass. The design allows cool air to flow between the two layers, with the help of built-in blowers, which significantly lowers the temperature of the external glass, making it safe for a brief touch.
DOUBLE GLASS - INSTRUCTIONS The double glass design depends on the blower’s ability to move room temperature air from the lower air intake, up between the internal and external glass, through the chase above the fireplace, and out the upper heat release. The following sizes MUST be maintained for the upper heat release: For fireplaces sized 80”...
TELEVISION MOUNTING ABOVE FIREPLACE The Flare Fireplace frameless design directs the heat from the fireplace into the fireplace chase to be released from the top vent opening. The design allows for a relatively low temperature on the external wall above the fireplace. Follow the charts and instruction below for suggested installation of a television above the fireplace •...
TV INSTALL – FLAT EXAMPLE Warning! – Maintain open Air flow between the fireplace and wall covers. Make sure cables or any other materials are not blocking hot air flow. 61 | P a g e...
TV INSTALL – L TYPE EXAMPLE Warning! – Maintain Open Air flow between the fireplace and drywall. Make sure cables or any other materials are not blocking hot air flow. 62 | P a g e...
TV INSTALL RECESS – 45 DEGREE ELBOW ON TOP OF THE UNIT When planning a TV recess, clearance to the vent in the chase is critical and needs to be a minimum of 1” to the non-combustible recessed wall. This is to prevent heat from radiating from the vent to the recessed wall and being transferred to the TV. Due to the central location and diameter of the vent (8 inches), one of the following solutions may be necessary to maintain the clearance requirement: 1.
TV INSTALL WITHOUT RECESS – MANTEL INSTALLATION Minimum Requirements for Installing a Television without a Recess: • The TV must be at least 11 Inches total above the glass of the fireplace • A mantel at least 1 inch thick and 6 inches deep should be installed a minimum of 8 inches above the glass.
TV INSTALLED FLUSH ABOVE FIREPLACE • Keep a minimum of 13” inches between the fireplace opening and the TV. • To reduce the amount of heat around and below the TV, increase the size of the heat release above the minimum required for your unit. •...
CLEARANCES GENERAL INFORMATION AND STEPS All materials inside the chase and above the Fireplace must be non-combustible or covered combustible only See more clearance information in the following pages 66 | P a g e...
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WARNING! Flare fireplaces are not designed to be load baring or support weight of any architectural framing. All framing should be self- supported, supported by back wall, side wall, or ceiling. Attempting to mount framing to a fireplace subjects’ glass to unsupported weight and could result in damage to fireplace or breakage of glass.
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6. Fireplace shelf enclosure – The minimum height to the inside of a shelf above the fireplace is 6 inches (12 inches above the glass). The shelf must be built with non-combustible material at least 5/8” thick. Due to the low size of shelf enclosure, it is recommended to build the enclosure using a Skamol board.
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12. Minimum clearance directly above the fireplace inside the chase – Combustible • First 18” directly above the fireplace MUST be framed using non-combustible material. Metal Studs. Zone A • All combustibles above the 18” must be covered. Zone B. There should be no combustible materials left uncovered above the fireplace inside the chase.
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14. Finishing around front of the fireplace Non-combustible finishing material (i.e. cement board, brick, stone, tile & minimum ½” inch Type X fire rated drywall) MUST be used to finish around the front of the appliance. Covered combustible material, can be used to finish around the fireplace, if the proper distance from the fireplace is maintained. Use example below to find proper distance.
CLEARANCES SPECIFICATION Non-Combustible Materials Specification Material which will not ignite and burn. Such materials are those consisting entirely of steel, iron, brick, tile, concrete, slate, glass or plasters, or any combination thereof. Materials that are reported as passing ASTM E 136, Standard Test Method for Behavior of Materials in a Vertical Tube Furnace at 750 ºC shall be considered non-combustible materials.
MANTEL CLEARANCE Combustible mantel clearance can vary per the mantel size and location. Use chart and provided table for information on mantel install. Do not anchor any mantel or shelf to the fireplace. Only use metal studs above the fireplace as anchor points Height Mantel Depth 2"...
CLEARANCE TO SPRINKLER In a situation where a sprinkler head is installed within proximity to a Heat Release, the diagram below MUST be followed. The distance between the sprinkler head & Heat Release opening cannot be less than 60” in length at every point from the origin of the Heat Release.
HEAT RELEASES All Flare Fireplaces (both safety screen and double glass units) require heat releases for warm air to flow back into the room. This controls the temperature of the surrounding walls, keeping them relatively cool. Top Hot Release - The release/ outlet for hot airflow from the wall enclosure MUST remain open. The outlet must be at the top part of the enclosure but not necessarily at the front, so long as the measurements below are maintained.
FLARE FRONT, SEE THROUGH, AND CORNER FIREPLACE CLEARANCE FLAT – SIDE AND ISOME TRIC VIEW – Maintain open Air flow between the fireplace and drywall. Make sure cables or any other materials are not blocking Warning! hot air flow. 76 | P a g e...
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A. Top Vent system - Hot Airflow outlet from the wall enclosure MUST remain open. The outlet must be at the top part of the enclosure, but not necessarily at the front, if the measurements below are maintained. For fireplaces sized 80” & 100”– vent area must be at least 200 square inches. For fireplaces sized 60”...
L SHAPE – SIDE AND ISOMETRIC VIEW WARNING! Maintain open air between the fireplace and drywall. Make sure cables or any other materials are not blocking hot air flow. ain open Air flow between the fireplace and drywall. Make sure cables or any other materials are not blocking hot air flow.
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A. Top Vent system - Hot Airflow outlet from the wall enclosure MUST remain open. For Flare See Through fireplace, open vent must exist in both sides of the glass. The outlet must be at the top part of the enclosure but not necessarily at the front if the measurements below are maintained.
INDOOR/OUUTDOOR KIT The following installation information is used for the Flare Fireplace outdoor kit. The outdoor window kit can only be used with Flare Front and Flare See Through. The Flare outdoor kit is installed like a window. The fireplace is then installed next to the outdoor window kit.
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• Make sure the fireplace is fully turned off when attempting to clean the front of the fireplace (including pilot). • Use the Flare architectural guide for information on the window size and opening: http://flarefireplaces.com/portfolio-items/flare-outdoor/ 81 | P a g e...
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• All studs and surrounding should follow the fireplace clearances and non-combustible requirements. • The outdoor window kit should be sealed with non- combustible tape prior to covering with brick or stucco. 82 | P a g e...
HOME AUTOMATION The Flare Fireplace can be operated through an external source such as a smart home (home automation) system by using the 5- pin connector on the receiver. The Flare Home Automation Cable (below) must be used between the Flare receiver and the home automation system. Position the home automation system so that the Flare Home Automation Cable can be connected directly.
DOUBLE GLASS BOARD & LED LIGHT GUIDE FAN BYPASS SWITCHES & LEDs (***NUMBER OF FANS CAN CHANGE BASED ON MODEL SIZE***) The dipswitches, in the “FAN BYPASS” area of the Double Glass Board, are used to determine what fans will be monitored by the board, verifying all fans are indeed working properly before allowing the fireplace burner to start.
REPLACEMENT PARTS See below for flare replacement part list. • Please contact your fireplace dealer to purchase any replacement part. • Please make sure to provide the description and part number. • Please make sure to use a certified installer for any service related to your fireplace. PARTS PART DESCRIPTION PART NUMBER...
MAINTENANCE WARNING! • It is recommended that a qualified service technician perform a routine inspection at the beginning of each heating season. • Disconnect power before attempting maintenance or repair of the fireplace. • Installation and maintenance must be performed by an authorized qualified installer, service agency or gas supplier. •...
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Yearly Service Failure to inspect and maintain the fireplace may lead to improper combustion and a potentially dangerous situation. We recommend the following procedures be done by a qualified technician. Glass Maintenance • Always use suction cups to remove the fireplace glass. Use the manual procedure for instruction on how to remove the fireplace glass.
APPENDIX MAINTENANCE LOG Flare Fireplaces – Maintenance log The following document should be used by the service technician. A copy should be kept with the technician and owner for future reference Service Date: ___________________ Unit Information Model Type and Size:...
MAXITROL TROUBLESHOOTING GUIDE FOR DOUBLE GLASS No response from unit to remote power on function. Ensure power button is pressed for 3 seconds. Receiver (see figure 1) must learn new code: • Press and hold the receiver’s reset button (Figure 2) until you hear 2 acoustic signals. After the second longer acoustical signal, release the reset button and within the subsequent 20 seconds, press (down arrow) and hold on the remote handset until you hear an additional long acoustic signal confirming the new code is set.
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No Ignition; One continuous 5 second tone (7 short beeps might be heard prior to the 5 second tone): CHECK FOR: Loose wires. Bent pins on 8 wire connectors. Reset receiver and resync remote. Receiver. Valve. No Pilot Flame and control continues to spark: Air in the pilot line.
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Pilot is lit and sparking stops. Valve shuts after 3-60 seconds. Valve does not operate manually: Not enough voltage generated from the thermocouple or too much resistance in the circuit. • Use a digital multimeter set in the mV range and measure the voltage by connecting the test leads to the spade connector.
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Figure 1 Figure 2 Figure 3 Figure 4 Figure 5 96 | P a g e...
MAXITROL TROUBLESHOOTING GUIDE FOR SAFETY SCREEN No response from unit to remote power on function. Ensure power button is pressed for 3 seconds. Receiver (see figure 1) must learn new code: • Press and hold the receiver’s reset button (Figure 2) until you hear 2 acoustic signals. After the second longer acoustical signal, release the reset button and within the subsequent 20 seconds, press (down arrow) and hold on the remote handset until you hear an additional long acoustic signal confirming the new code is set.
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No Pilot Flame and control continues to spark: Air in the pilot line. • Purge the line (start ignition several times.) No spark at pilot burner. • Check spark gap; Check for spark in location along cable. • Check spark on the receiver by disconnecting the spark cable from the receiver. Inappropriate inlet pressure: confirm gas pressure is correct rating for NG/LPG.
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3 short beeps while the motor turns: Batteries are low. Pilot flame lights but there is no main gas flow: Low inlet pressure. Valve turned down to pilot flow. • Turn flame to high fire by pressing up button on remote handset. Mail burner line is crimped.
WARRANTY POLICY Flare Fireplaces take extreme measures to assure all products are tested and verified and are free from defects prior to leaving our warehouse. Our Factory is subject to high quality standard and is under the supervision of the CSA organization.
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Flare Fireplaces is not responsible for televisions, mantles, surrounds or finishing material around the fireplace. Flare Fireplaces may at its discretion discharge all obligations by refunding the wholesale price of the defective part. The Limited Warranty covers only parts and labor as provided above. Flare Fireplaces will not be responsible for materials, components or construction, which are not manufactured or supplied by Flare Fireplaces or for the labor necessary to install, repair or remove such materials, components or construction.