Bowflex TreadClimber TC10 Service Manual

Bowflex TreadClimber TC10 Service Manual

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Table of Contents

Section Code
Section
1
1
1
1
1
1
1
1
1
1
1
1
1
Part Replacement
2
3
4
5
6
7
8
9
10
11
12
13
14
Nautilus, Inc., (800) 605-3369, www.NautilusInc.com - Customer Service: North America (800) 605-3369, outside U.S. www.nautilusinternational.com | © 2011 Nautilus, Inc. | ® indicates trademarks registered in the United
States. These marks may be registered in other nations or otherwise protected by common law. Bowflex, and the B logo are trademarks owned by or licensed to Nautilus, Inc.
8017486.120117.A
Bowflex
TreadClimber
®
Service Manual
TC10
®
Page Number
2
3
3
4
4
5
5
7
8
10
11
17
20
21
23
25
28
31
35
40
44
49
52
58
64
66
Service Manual
004-4703.120117.E

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Table of Contents
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Summary of Contents for Bowflex TreadClimber TC10

  • Page 1: Table Of Contents

    Nautilus, Inc., (800) 605-3369, www.NautilusInc.com - Customer Service: North America (800) 605-3369, outside U.S. www.nautilusinternational.com | © 2011 Nautilus, Inc. | ® indicates trademarks registered in the United States. These marks may be registered in other nations or otherwise protected by common law. Bowflex, and the B logo are trademarks owned by or licensed to Nautilus, Inc.
  • Page 2: Important Safety Instructions

    Nautilus, Inc., (800) 605-3369, www.NautilusInc.com - Customer Service: North America (800) 605-3369, csnls@nautilus.com | outside U.S. www.nautilusinternational.com | Printed in China | © 2014 Nautilus, Inc. | ® indicates trademarks registered in the United States. These marks may be registered in other nations or otherwise protected by common law. Bowflex, the B logo, and TreadClimber are trademarks owned by or licensed to Nautilus, Inc.
  • Page 3: Safety Warning Labels And Serial Number

    SAFETY WARNING LABELS AND SERIAL NUMBER 002-2268 beside power inlet under Rear Step -Moving parts can crush and cut. -Keep guards in place. -Lock out power before servicing. under Rear Step Serial Number Product Speci cation • • on inside of Treadles SPECIFICATIONS Maximum User Weight: 300 lbs (136 kgs)
  • Page 4: Moving Your Machine

    Moving Your Machine The TreadClimber fitness machine weighs approximately 158 lbs (71.8 kg) when fully assembled and ® requires caution when being moved. Use the Transport Hand Bar found under the front of the machine to move it. To get access to the Transport Hand Bar, turn the Levelers until you have sufficient clearance between the machine and floor. Your machine can be rolled on the transport wheels to a new location. Lower your machine slowly into its new location without injury to your head or fingers.
  • Page 5: Maintenance

    We recommend that you use one of the following: • Lube-N-Walk Treadmill Lubrication Kit (available from www.bowflex.com or your local specialty fitness dealer) ® • 100% pure silicone, available at most hardware and auto parts stores. As you use your fitness machine, the Console will show “LUbE” at set times. This is only a reminder and should be added to your inspection schedule.
  • Page 6 NOTICE: Always use a 100% pure silicone lubricant. Do not use a degreaser like WD-40 or a petroleum based product as this could ® seriously impact performance. Note: The Walking Belts may need to be loosened to allow for access during lubrication. Consult the “Adjusting the Walking Belts” procedure if necessary. 3. Connect the power cord back into the machine and then into the wall outlet. 4.
  • Page 7: Walking Belt Alignment

    Walking Belt Alignment The walking belts need to be adjusted if they are out of center enough to cause a rubbing or scraping sound. Adjustments can be made at the Front Roller of each Treadle. Adjusting the Walking Belts – While operating the machine, notice where the belts run on each Treadle. The Walking Belt Adjustment Bolts are on the front end of each Roller.
  • Page 8: Maintenance Parts

    Maintenance Parts Console / Handlebar Assembly Left Upright Treadle Assembly Power Cord Cylinders Safety Key Right Upright Rear Step Rear Cover Base Upright...
  • Page 9 Maintenance Parts (Treadle Assembly) Front Roller Walking Belt IGUS Bushing Lower Walking Adjustment Side Foot Support Belt Guide A/C Inlet Screw Platform Treadle Stop Rear Roller Walking Belt Guide Motor Control Drive Belt Board Drive Motor...
  • Page 10: Troubleshooting

    TROUBLESHOOTING Condition/Problem Things to Check Solution Unit will not power up/turn on/start Outlet Make sure outlet is functioning correctly. Verify this by plugging another device (ex: lamp) into the outlet. If outlet is connected to a light switch, check to make sure it is on. If outlet is not functioning find a working outlet. Power cord not plugged in Make sure the power cord is firmly secured to A/C inlet on the unit and firmly inserted into a non-GFI wall socket.
  • Page 11: Console Error Codes

    ERROR CODES • If the error code has never appeared before, the first step should always be to power the machine off/on, and see if the code re- appears. If the code re-appears, or has been seen before, then proceed with the steps below. •...
  • Page 12 Over speed condition 1. If error occurs when machine is powered up or when start button is pressed, replace MCB 2. If error occurs due to pushing belts beyond motor speed, advise not to push belts beyond motor speed 3. Seek advanced troubleshooting assistance Motor wiring 1.
  • Page 13 Error Time (Minute)‐in DISTANCE Segment  Console Service Mode The Console has a Service Mode. Some options in the Service Mode can be adjusted to the users preferences, but most are helpful for service of the machine. To access the Service Mode, hold down the Increase and Decrease buttons for 2 seconds. Error Type in CALORIES segment ...
  • Page 14 DISTANCE  segment    diSt Device Mileage Displays total mileage Distance in TIME  segment    HiSt Motor Current Displays the average motor current for the current maintenance interval. Push the decrease   History * button to view the average of previous intervals. Every 40 machine hours, the interval increases. 8.
  • Page 15 Curr Motor Current * Displays the instantaneous motor current. This menu can be used to troubleshoot machine for high current/high friction. Pressing STOP in this menu will cause the machine to stop right away. User should no be on the machine when stopped is pressed. When we enter this Menu, a 3 seconds count down starts (just like a regular workout) and then machine starts moving.
  • Page 16 Console Serial This menu will display the serial number of the console across all the displays. It will start with a Number C showing the type of serial number (Console) with digits after that. Drive Serial This menu will display the serial number of the MCB across all the displays. It’s starts with a “d” Number * and follows the same number rule as console.
  • Page 17: Console Error Code Troubleshooting

    Console Error Code Troubleshooting Error Message Description Resolution Console Service Mode Option Assist H03. Critical Motor Current Motor Control Board (MCB) saw 1. What version of code? Option 8, 10, 15 2. Does this happen within a few seconds after the Critical Current belts starts moving? with user on it? without user on it? If yes, replace Motor Control Board (MCB).
  • Page 18 Error Message Description Resolution Console Service Mode Option Assist H16. Backup protecion saw over Backup Monitor saw over speed 1. Did this issue happen as soon as workout was 8, 10, 15 Speed about to start? -If YES: Check wiring and if all is well, replace MCB. -If NO: Was there an H07 error as well? Yes- Troubleshoot H07.
  • Page 19 H28. Backup Has relay On with- Backup Monitor had relay ON without 1. Restart machine. Does the error happen still? out Permission permission 2. Replace MCB. H29. Possible Stuck Relay MCB wanted relay OFF but did not see 1. Turn off machine and wait a couple of minutes. 6, 7, 8, 15 bus volts dropping.
  • Page 20: Replacement Procedure Skill Level

    REPLACEMENT PROCEDURE SKILL LEVEL Level I : Low - very little mechanical knowledge or exposure. Level II : Intermediate - some experience with mechanical procedures Level III : Advanced - knowledgeable about mechanical procedures...
  • Page 21: Replacing The Console

    Nautilus, Inc., (800) NAUTILUS / (800) 628-8458, www.NautilusInc.com - Customer Service: North America (800) 605-3369, outside U.S. +01-360-859-5180 | © 2012 Nautilus, Inc. | ® indicates trademarks registered in the United States. These marks may be registered in other nations or otherwise protected by common law. Bowflex, and the B logo are trademarks owned by or licensed to Nautilus, Inc.
  • Page 22 To reduce the risk of electrical shock or unsupervised usage of the equipment, always unplug the power cord from the wall outlet and the machine and wait 5 minutes before cleaning, maintaining or repairing the machine. Place the power cord in a secure location. 1.
  • Page 23: Replacing The Console / Handlebar Assembly

    Nautilus, Inc., (800) NAUTILUS / (800) 628-8458, www.NautilusInc.com - Customer Service: North America (800) 605-3369, outside U.S. +01-360-859-5180 | © 2014 Nautilus, Inc. | ® indicates trademarks registered in the United States. These marks may be registered in other nations or otherwise protected by common law. Bowflex, and the B logo are trademarks owned by or licensed to Nautilus, Inc.
  • Page 24 To reduce the risk of electrical shock or unsupervised usage of the equipment, always unplug the power cord from the wall outlet and the machine and wait 5 minutes before cleaning, maintaining or repairing the machine. Place the power cord in a secure location.
  • Page 25: Replacing The A/C Inlet

    Nautilus, Inc., (800) NAUTILUS / (800) 628-8458, www.NautilusInc.com - Customer Service: North America (800) 605-3369, outside U.S. +01-360-859-5180 | © 2014 Nautilus, Inc. | ® indicates trademarks registered in the United States. These marks may be registered in other nations or otherwise protected by common law. Bowflex, and the B logo are trademarks owned by or licensed to Nautilus, Inc.
  • Page 26 To reduce the risk of electrical shock or unsupervised usage of the equipment, always unplug the power cord from the wall outlet and the machine and wait 5 minutes before cleaning, maintaining or repairing the machine. Place the power cord in a secure location.
  • Page 27 4. Loosen the two indicated screws and remove the Right Side Cover. 5. On the Motor Control Board, disconnect the A/C Power Wires by releasing the clip and pulling straight up on the Connectors – do not pull on the wire itself. 6.
  • Page 28: Replacing The Drive Belt

    Nautilus, Inc., (800) NAUTILUS / (800) 628-8458, www.NautilusInc.com - Customer Service: North America (800) 605-3369, outside U.S. +01-360-859-5180 | © 2012 Nautilus, Inc. | ® indicates trademarks registered in the United States. These marks may be registered in other nations or otherwise protected by common law. Bowflex, and the B logo are trademarks owned by or licensed to Nautilus, Inc.
  • Page 29 To reduce the risk of electrical shock or unsupervised usage of the equipment, always unplug the power cord from the wall outlet and the machine and wait 5 minutes before cleaning, maintaining or repairing the machine. Place the power cord in a secure location. 1.
  • Page 30 5. Turn the Drive Pulley clockwise while forcing the Drive Belt to the outside. Belt will come off of the Drive and Motor Pulley. Keep fingers out of any pinch opportunities when turning the Pulleys. Drive Pulley Motor Pulley 6. Wrap the new Drive Belt around the Motor Pulley. Start the Drive Belt on the Drive Pulley and roll it in a clockwise motion. Be sure the Belt does not come off of the Motor Pulley.
  • Page 31: Replacing The Motor

    Nautilus, Inc., (800) NAUTILUS / (800) 628-8458, www.NautilusInc.com - Customer Service: North America (800) 605-3369, outside U.S. +01-360-859-5180 | © 2014 Nautilus, Inc. | ® indicates trademarks registered in the United States. These marks may be registered in other nations or otherwise protected by common law. Bowflex, and the B logo are trademarks owned by or licensed to Nautilus, Inc.
  • Page 32 To reduce the risk of electrical shock or unsupervised usage of the equipment, always unplug the power cord from the wall outlet and the machine and wait 5 minutes before cleaning, maintaining or repairing the machine. Place the power cord in a secure location.
  • Page 33 4. Using a #2 Phillips screwdriver, remove the 2 indicated upper screws and loosen the 2 lower indicated screws from the Rear Cover. Lift up on the Rear Cover, releasing it from the Base Assembly and slide it off. 5. Using two hex wrenches (4 mm and 5 mm), remove the 6 indicated screws from the Motor Compartment Cover.
  • Page 34 7. On the Motor Control Board, disconnect the Motor Power Wires by by releasing the clip and pulling straight out on the Connectors – do not pull on the wire itself. INPUT/ OUTPUT (I/O) CABLE A/C POWER WIRES TACH MOTOR POWER WIRES BLACK...
  • Page 35: Removing The Treadle Assembly

    Nautilus, Inc., (800) NAUTILUS / (800) 628-8458, www.NautilusInc.com - Customer Service: North America (800) 605-3369, outside U.S. +01-360-859-5180 | © 2014 Nautilus, Inc. | ® indicates trademarks registered in the United States. These marks may be registered in other nations or otherwise protected by common law. Bowflex, and the B logo are trademarks owned by or licensed to Nautilus, Inc.
  • Page 36 To reduce the risk of electrical shock or unsupervised usage of the equipment, always unplug the power cord from the wall outlet and the machine and wait 5 minutes before cleaning, maintaining or repairing the machine. Place the power cord in a secure location.
  • Page 37 4. Remove the Drive Belt. Turn the Drive Pulley clockwise while forcing the Drive Belt to the outside. Belt will come off of the Drive and Motor Pulley. Keep fingers out of any pinch opportunities when turning the Pulleys. Drive Pulley Motor Pulley 5.
  • Page 38 8. With assistance, carefully set the machine on to the left side. Do not move the machine without aid. Injury to you or damage to the machine can occur. The Treadles and Walking Belts can abruptly move. To avoid possible serious injury, keep hands away from the inside of the Treadles and the edges of the Walking Belts.
  • Page 39 13. Carefully lift the Treadle Assembly off of the machine. Note: THIS STEP REQUIRES TWO PEOPLE. Do not move the machine without aid. Injury to you or damage to the machine can occur. The Treadles and Walking Belts can abruptly move. To avoid possible serious injury, keep hands away from the inside of the Treadles and the edges of the Walking Belts.
  • Page 40: Replacing The Motor Control Board

    Nautilus, Inc., (800) NAUTILUS / (800) 628-8458, www.NautilusInc.com - Customer Service: North America (800) 605-3369, outside U.S. +01-360-859-5180 | © 2012 Nautilus, Inc. | ® indicates trademarks registered in the United States. These marks may be registered in other nations or otherwise protected by common law. Bowflex, and the B logo are trademarks owned by or licensed to Nautilus, Inc.
  • Page 41 To reduce the risk of electrical shock or unsupervised usage of the equipment, always unplug the power cord from the wall outlet and the machine and wait 5 minutes before cleaning, maintaining or repairing the machine. Place the power cord in a secure location. 1.
  • Page 42 5. Using a 4mm hex wrench and a 13mm wrench, remove the 6 indi- cated screws from the Motor Compartment Cover. 6. Slide the Motor Compartment Cover off of the machine. Motor Control Board To reduce the risk of electrical shock or unsupervised usage of the equipment, always unplug the power cord from the wall outlet and the machine and wait 5 minutes before cleaning, maintaining or repairing the machine.
  • Page 43 . Disconnect the Motor Power Wires noting their location. 9. Disconnect the Tach Cable noting the location. 10. Disconnect the A/C Power Wire Plug noting the location. AC Power Wire Plug I/O Cable Tach Cable Grounding Wire Motor Power Wires 11.
  • Page 44: Replacing The Walking Deck

    Nautilus, Inc., (800) NAUTILUS / (800) 628-8458, www.NautilusInc.com - Customer Service: North America (800) 605-3369, outside U.S. +01-360-859-5180 | © 2014 Nautilus, Inc. | ® indicates trademarks registered in the United States. These marks may be registered in other nations or otherwise protected by common law. Bowflex, and the B logo are trademarks owned by or licensed to Nautilus, Inc.
  • Page 45 To reduce the risk of electrical shock or unsupervised usage of the equipment, always unplug the power cord from the wall outlet and the machine and wait 5 minutes before cleaning, maintaining or repairing the machine. Place the power cord in a secure location. 1.
  • Page 46 6. Using a #2 Phillips screwdriver, remove the 5 indicated screws from the Side Cover. 7. Slide the Side Cover off of the machine. 8. Using the 5 mm hex wrench, loosen the Belt Tensioning Screws on both Treadles (2 screws on each Treadle). Note: Be sure to record how many turns it takes to loosen the screws to assist with reassembly.
  • Page 47 10. Shift the belt to the outside and remove the 4 deck screws using a #2 Phillips screwdriver. 11. Lift the belt slightly and slide the Walking Deck out from under the belt. 12. Slide the new deck in with the laminated side facing up. 13.
  • Page 48 17. Plug in the fitness machine into an appropriately rated outlet. Note: The TC10 TreadClimber fitness machine is designed to ® plug directly into a properly wired and grounded three prong 120V outlet. If you connect the machine to an outlet with GFI (ground fault interrupt) or AFI (arc fault interrupt), machine operation can cause the circuit to trip.
  • Page 49: Replacing The Front Roller

    Nautilus, Inc., (800) NAUTILUS / (800) 628-8458, www.NautilusInc.com - Customer Service: North America (800) 605-3369, outside U.S. +01-360-859-5180 | © 2012 Nautilus, Inc. | ® indicates trademarks registered in the United States. These marks may be registered in other nations or otherwise protected by common law. Bowflex, and the B logo are trademarks owned by or licensed to Nautilus, Inc.
  • Page 50 To reduce the risk of electrical shock or unsupervised usage of the equipment, always unplug the power cord from the wall outlet and the machine and wait 5 minutes before cleaning, maintaining or repairing the machine. Place the power cord in a secure location. 1.
  • Page 51 6. Using two 13 mm wrenches, remove the two indicated bolts from the Roller Bearing Plate. 7. Remove the Front Roller by sliding it out of the belt. 8. Installation is the reverse procedure. Be sure to tension belts properly after Roller Bearing reassembly following the procedures in the Owner’s manual.
  • Page 52: Replacing The Walking Belt

    Nautilus, Inc., (800) NAUTILUS / (800) 628-8458, www.NautilusInc.com - Customer Service: North America (800) 605-3369, outside U.S. +01-360-859-5180 | © 2012 Nautilus, Inc. | ® indicates trademarks registered in the United States. These marks may be registered in other nations or otherwise protected by common law. Bowflex, and the B logo are trademarks owned by or licensed to Nautilus, Inc.
  • Page 53 To reduce the risk of electrical shock or unsupervised usage of the equipment, always unplug the power cord from the wall outlet and the machine and wait 5 minutes before cleaning, maintaining or repairing the machine. Place the power cord in a secure location. 1.
  • Page 54 5. Using a #2 Phillips screwdriver, remove the 2 indicated upper screws and loosen the 2 lower indicated screws from the Rear Cover. Lift up on the Rear Cover, releasing it from the Base Assembly and slide it off. 6. Using a 4mm hex wrench and a 13mm wrench, remove the 6 indi- cated screws from the Motor Compartment Cover.
  • Page 55 9. Using a 5 mm hex wrench, remove the lower mounting bolt from the Cylinder. Leave it attached at the top. 10. Disconnect the Cylinder from the Treadle, and lower the Treadle gently. The Treadle will fall abruptly if not supported. Keep hands away from the inside of the Treadles to avoid possible serious injury.
  • Page 56 13. Using a 11 mm wrench, remove the 4 indicated bolts holding the Treadle Stop to the Right Treadle. There are two bolts on each side of the Treadle. 14. Remove the Treadle Stop. 15. Using two 13 mm wrenches, remove the two bolts from the Roller Bearing Plate.
  • Page 57 21. Carefully slide the Walking Belt off of the deck. 22. Installation is the reverse procedure. 23. Follow the same procedure for replacing the left Walking Belt. 24. Once the machine has been reassembled, the Walking Belts will need to be properly tensioned.
  • Page 58: Replacing The Virtual Pivot

    Nautilus, Inc., (800) NAUTILUS / (800) 628-8458, www.NautilusInc.com - Customer Service: North America (800) 605-3369, outside U.S. +01-360-859-5180 | © 2014 Nautilus, Inc. | ® indicates trademarks registered in the United States. These marks may be registered in other nations or otherwise protected by common law. Bowflex, and the B logo are trademarks owned by or licensed to Nautilus, Inc.
  • Page 59 To reduce the risk of electrical shock or unsupervised usage of the equipment, always unplug the power cord from the wall outlet and the machine and wait 5 minutes before cleaning, maintaining or repairing the machine. Place the power cord in a secure location.
  • Page 60 4. Remove the Drive Belt. Turn the Drive Pulley clockwise while forcing the Drive Belt to the outside. Belt will come off of the Drive and Motor Pulley. Keep fingers out of any pinch opportunities when turning the Pulleys. Drive Pulley Motor Pulley 5.
  • Page 61 8. With assistance, carefully set the machine on to the left side. Do not move the machine without aid. Injury to you or damage to the machine can occur. The Treadles and Walking Belts can abruptly move. To avoid possible serious injury, keep hands away from the inside of the Treadles and the edges of the Walking Belts.
  • Page 62 13. Carefully lift the Treadle Assembly off of the machine. Note: THIS STEP REQUIRES TWO PEOPLE. Do not move the machine without aid. Injury to you or damage to the machine can occur. The Treadles and Walking Belts can abruptly move. To avoid possible serious injury, keep hands away from the inside of the Treadles and the edges of the Walking Belts.
  • Page 63 IGUS ( 15. Install the “hat” shaped yellow) bushings into the pivot arms. 16. Install the metal spacers/ washers into the yellow bushings. 17. Add the yellow washers to both sides of the Center Block as the bolt is installed. Tighten only until the nut has bottomed out on the metal spacers/ wash- ers.
  • Page 64: Replacing The Hydraulic Cylinder (Shocks)

    Nautilus, Inc., (800) NAUTILUS / (800) 628-8458, www.NautilusInc.com - Customer Service: North America (800) 605-3369, outside U.S. +01-360-859-5180 | © 2014 Nautilus, Inc. | ® indicates trademarks registered in the United States. These marks may be registered in other nations or otherwise protected by common law. Bowflex, and the B logo are trademarks owned by or licensed to Nautilus, Inc.
  • Page 65 To reduce the risk of electrical shock or unsupervised usage of the equipment, always unplug the power cord from the wall outlet and the machine and wait 5 minutes before cleaning, maintaining or repairing the machine. Place the power cord in a secure location. 1.
  • Page 66: Replacing The Lower And Upper I/O Cables

    Nautilus, Inc., (800) NAUTILUS / (800) 628-8458, www.NautilusInc.com - Customer Service: North America (800) 605-3369, outside U.S. +01-360-859-5180 | © 2012 Nautilus, Inc. | ® indicates trademarks registered in the United States. These marks may be registered in other nations or otherwise protected by common law. Bowflex, and the B logo are trademarks owned by or licensed to Nautilus, Inc.
  • Page 67 To reduce the risk of electrical shock or unsupervised usage of the equipment, always unplug the power cord from the wall outlet and the machine and wait 5 minutes before cleaning, maintaining or repairing the machine. Place the power cord in a secure location. 1.
  • Page 68 5. Using a 4mm hex wrench and a 13mm wrench, remove the 6 indi- cated screws from the Motor Compartment Cover. 6. Slide the Motor Compartment Cover off of the machine. Motor Control Board To reduce the risk of electrical shock or unsupervised usage of the equipment, always unplug the power cord from the wall outlet and the machine and wait 5 minutes before cleaning, maintaining or repairing the machine.
  • Page 69 8. Unplug the Lower Input/Output (I/O) Cable from the Motor Control Board. Lower I/O Cable Lower I/O Cable Cable Channel Tach Cable Motor Power Wires 9. Attach the new Lower I/O Cable to the Motor Control Board. 10. Connect the new Upper I/O Cable to the new Lower I/O Cable. 11.
  • Page 70 15. Remove the old Upper I/O Cable from the Console Assembly noting the path to assist with replace- ment. 16. Gently pull the old Upper I/O Cable from the Upright. This will pull out the old I/O Cable and place the new I/O Cables. Note: Be sure the cable does not crimp when be- ing routed into the Cable Channel near the Motor Control Board.

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