Service, Repair And Technical Support; Warranty - Techne IFB-51 Instruction Manual

SAFETY, REPAIR AND TECHNICAL SUPPORT
NOTE THAT THIS EQUIPMENT SHOULD ONLY BE DISMANTLED BY PROPERLY TRAINED PERSONNEL.
REMOVING THE CASE EXPOSES POTENTIALLY LETHAL MAINS VOLTAGE.
THERE ARE NO OPERATOR MAINTAINABLE PARTS WITHIN THE EQUIPMENT.
In the unlikely event that you experience any problems with your fluidised bath which cannot easily be
remedied, it may be necessary for your equipment to be sent back to our service department for
repair. In this case please contact the service department for all the required returns paperwork,
including the decontamination certificate, which must be included when you return the equipment.
Please also ensure you include a clear description of the fault. The decontamination certificate must be
completed to certify that the returned item is not contaminated with any harmful substance. Failure to
complete this will prevent the repair of your equipment.
Please return the unit in its original packing. Techne accept no responsibility for damage to units which are
not properly packed for shipping: if in doubt, contact your supplier. Clearly mark the package for the
attention of the Service Department and post to the following address:
Cole-Parmer Ltd
Beacon Road
Stone
Staffordshire
ST15 0SA
United Kingdom
Only spare parts supplied by the manufacturer or its agent should be used. Fitting of non-approved parts
may affect the performance of the safety features of the equipment. If in doubt, please contact Techne.
If you require further technical or application assistance, please contact Techne at:
E-mail: cptechsupport@coleparmer.com
Phone: +44 (0)1785 810433

WARRANTY

Techne warrants this equipment to be free from defects in material and workmanship, when used under
normal laboratory conditions, for a period of three (3) years. In the event of a justified claim, Techne will
replace any defective component or replace the unit free of charge.
This warranty does NOT apply if:
• Any repair has been made or attempted other than by the manufacturer or its agent.
• Any minor coating chips or scratches occur during normal use (i.e., wear and tear).
• Damage is caused by fire, accident, misuse, neglect, incorrect adjustment or repair, damage
caused by installation, adaptation, modification or fitting of non-approved parts.
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