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KATflow 230
Error list
7 Troubleshooting
Should there be the need to call customer service, please let us know the following
details:
Model code
●
Serial number
●
SW, HW revision
●
Error log list
●
Possible error messages may include the following:
Error message
Group
USB INIT FAIL
Hardware
NO SERIAL NO.
Hardware
NO VERSION NO.
Hardware
PARA READ FAIL
Hardware
PARA WRITE FAIL
Hardware
VAR READ FAIL
Hardware
VAR WRITE FAIL
Hardware
SYSTEM ERROR
Hardware
VISIBILITY ERR
Hardware
FRAM LONG WRITE
Hardware
ERR
FRAM READ ERR
Hardware
RTC ERR
Hardware
EXTMEM ERR
Hardware
SPI ERR
Hardware
I2C ERR
Hardware
MATH ERR
Software
STACK ERR
Software
ADDR ERR
Software
OSC ERR
Software
ADC ERR
Software
IO ERR
Software
TIMING ERR
Software
COMM INIT ERR
Hardware
COMM START ERR
Hardware
COMM HS0 ERR
Hardware
Description
Internal board communic-
ation error
Failed to read from FRAM Call customer support
Failed to read from FRAM Call customer support
Failed to read from FRAM Load defaults, other-
Failed to write to FRAM
Failed to read from FRAM Call customer support
Failed to write to FRAM
Failed to read from FRAM Call customer support
Failed to write to FRAM
Failed to read from FRAM Call customer support
Real Time Clock failure
Logger memory failure
SPI bus failure
I2C bus failure
Internal calculation error
Internal calculation error
Internal calculation error
Internal calculation error
Internal calculation error
Internal calculation error
Internal calculation error
Internal communication
error
Internal communication
error
Internal communication
error
7 Troubleshooting
Error handling
Power on/off, otherwise
call customer support
wise call customer sup-
port
Load defaults, other-
wise call customer sup-
port
Call customer support
Call customer support
Call customer support
Power on/off, otherwise
call customer support
Power on/off, otherwise
call customer support
Power on/off, otherwise
call customer support
Power on/off, otherwise
call customer support
Call customer support
Call customer support
Call customer support
Call customer support
Call customer support
Call customer support
Call customer support
Power on/off, otherwise
call customer support
Power on/off, otherwise
call customer support
Power on/off, otherwise
call customer support
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