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Quick Response Premiere Wireless Call System Hardware Installation Guide PN 0510-1099-E 09/17/15 Users must read this guide before using the product.
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Copyright 2013, 2015 by RF Technologies, Inc. All Rights Reserved. No Part of this work may be reproduced or copied in any form or by any means without written permission from RF Technologies, Inc.
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RF Technologies, Inc. for set up and use. Do not attempt to use extension cords or other equipment not supplied by RF Technologies, Inc.
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RF Technologies, Inc. recommends quarterly inspections of your system for safety and performance by a qualified RF Technologies, Inc. representative. To arrange for a quarterly inspection by RF Technologies, Inc., call our Technical Support Department at (800)-669-9946 or (262) 790-1771.
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For more information, see the section entitled “Service and Return.” WARNING All RF Technologies transmitters, pendants and banding material “PRODUCT” have been determined to be MR Unsafe as defined by ASTM F 2503-05. Use of “PRODUCT” in a Magnetic Resonance Imaging system will cause injury to patients and staff, MR system malfunction or “PRODUCT”...
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This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Changes or modifications not expressly approved by RF Technologies voids the user’s authority to operate the equipment.
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FCC and IC Radiation Exposure Statement for Mobile Devices The following equipment: Pull Cord model 0800-0285 and model 0800-0317; Universal Transceiver model 0800- 0301/0800-0303/0800-0304; Extended Range Router model 0800-0351/0800-0445/0800-0550; Gateway with External Antenna model 0800-0354/0800-0446/0800-0551; Router model 0800-0364; Asset Transceivers model 0800-0286 and model 0800-0302 and Motion Control Unit model 0800-0350;...
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QR Premiere System Modules Names and Part Numbers 0490-0501 Single Station Cordset, 10 ft. Cord 0490-0502 Double Station Cordset, 10 ft. Cord 0490-0538 Nurse Call Cord Set, Single Station, 10 ft, Momentary 9450-0555 Central Power Supply 9600-0151 QR Premiere Router, Extended Range Internal Antenna 9600-0190 Quick Look Display 9600-0195...
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Contents Mounting the Universal Transceiver ..................... 41 Setting the Universal Transceiver Up for Use ................42 Replacing the Universal Transceiver Battery ................. 42 ......................... 43 INDOW RANSCEIVER Installing the Door/Window Transceiver ..................43 Mounting the Door/Window Transceiver..................43 Door/Window Transceiver with Reset Button ................45 Setting Up the Door/Window Transceiver For Use .................
Preface Preface Introduction This guide provides detailed information about the hardware components and devices of the Quick Response Premiere Wireless Call System. It provides instructions about installation as well as specific requirements for mounting components that make up the system. The Quick Response Premiere Wireless Call System is to be professionally installed.
CD-ROM. Please contact your RF Technologies sales representative for replacement CD-ROMs. Contact Information For more information about RF Technologies, Inc. products, go to www.rft.com. For technical support, contact the Technical Support Team at (800) 669-9946 or (262) 790-1771. For questions or comments about the System Documentation, contact the RF Technologies Technical Publications team at techpubs@rft.com.
The basic components of the system consist of the Central Server, the Gateway, the Router and the transceiver devices. The Central Server is a RF Technologies configured computer that runs the software. It contains the database and provides communication with the devices in the system. The Computer Monitoring Station must be permanently located at the central nurse’s station.
CHAPTER 1 Installing Hardware Components Installation Checklist Read this guide in its entirety before proceeding with the installation. Review the floor plan of the facility and make sure the equipment shipped to you matches what is shown on the floor plan. Walk through the facility and determine the physical location of all components of your system, compared to the floor plan.
Server computer can be placed on a flat surface, and the monitor may be mounted on a wall. Optional wall mounting kits are available from RF Technologies (PN 0120-0097 and 0120-0098). These mounting kits comply with VESA mounting standards. Please follow the manufacturer's instructions for mounting the monitor.
CHAPTER 1 Installing Hardware Components Install the Gateway The Gateway receives signals from Routers and transceiver devices and NOTE: Antenna PN 0330-0044 must be used with the installation sends them to the Central Server. The Gateway can be supervised; if no of the Gateway.
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CHAPTER 1 Installing Hardware Components To install the Gateway directly to Server computer Locate a mounting site for the Gateway that is within a 12-foot reach of the Central Server. To minimize noise interference, the Gateway should be a minimum of 10-feet away from the paging base or any high powered electrical device.
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CHAPTER 1 Installing Hardware Components Make certain that the RS232/Power Cable is plugged into the Gateway and that the ON/OFF switch is in the ON position. After the ON/Off switch is turned to the ON position, the LED’s at the bottom of the device should flicker.
CHAPTER 1 Installing Hardware Components Install Routers Routers receive signals from transceivers and re-transmit them to the Gateway. There are two models of Routers, one with an internal antenna and one with an external antenna for greater range. Routers can be supervised; a routine signal is sent from each Router and if the signal is not received by the system, a Device Fault event is generated in the Event List at the computer.
CHAPTER 1 Installing Hardware Components To take a Pendant out of Survey Mode Remove the 3V Lithium coin cell battery from the Pendant Insert a “new” battery into battery holder of the Pendant. Do NOT hold the button down. The Pendant is now ready for normal use (refer to “Pendant Transceivers” on page 55). CAUTION: A Pendant in Survey Node depletes the battery quickly.
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CHAPTER 1 Installing Hardware Components Once the wiring has been run to the location of the Router attach the power supply wires to the terminal block in the corner of the Router. If using a central power supply up to seven (7) Routers may be daisy chained by terminating the next Router to the second terminal block.
CHAPTER 1 Installing Hardware Components Quick Look Router A Quick Look Router is a Quick Response Premiere Router connected to a wireless Quick Look Display or High Visibility Display. When an alarm is sent from the Server to the Router, the wireless display shows the type of alarm, location data and transceiver number.
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CHAPTER 1 Installing Hardware Components To install the Quick Look Router with High Visibility Display WARNING: When installing a product, you must follow standard, accepted safety practices, such as wearing safety glasses. Mount the High Visibility Display in the desired location, near a 110 VAC wall outlet. Use the following steps for mounting the High Visibility Display as a wall-mount or counter-mount display.
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CHAPTER 1 Installing Hardware Components To install the Quick Look Router with Quick Look Display Use the following steps to mount the Quick Look Display. WARNING: When installing a product, you must follow standard, accepted safety practices, such as wearing safety glasses. Feed the wire attached to the head assembly of the Quick Look Display through the un- notched end of the 4”...
CHAPTER 1 Installing Hardware Components 32 Channel Controller The 32 Channel Controller consists of a Quick Response Premiere Router, a 32 Channel Controller relay board and up to 16 bi-color Dome Lights. The 32 Channel Controllers are supervised; a routine signal is sent from each Quick Response Premiere Router and if the signal is not received by the system, a Device Fault event is generated in the Event List at the computer.
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CHAPTER 1 Installing Hardware Components To flush mount the single gang enclosure for the 32 Channel Controller Locate a mounting site for the 32 Channel Controller, preferably on a wall that a single gang electrical box can be mounted. Hold the single gang mounting enclosure against the wall. Use standard installation practices to position and level the enclosure then mark out the area around the enclosure.
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CHAPTER 1 Installing Hardware Components Mounting the Dome Light Dome Lights are mounted in the corridor above or beside the door of an associated room. The red light should be mounted up. Location should provide for unobstructed visibility of the Dome Light in both directions.
CHAPTER 1 Installing Hardware Components Wiring Dome Lights The illustration below shows the option jumpers for the Dome Light used with the 32 Channel Controller. Verify that all 4 jumpers are set to NC. White Circuit (NC) Red Circuit (NC) To wire power to Dome Lights Run wiring conduit from Dome Light to Dome Light and terminate at the Central Power Supply.
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CHAPTER 1 Installing Hardware Components 32 Channel Controller System Power Up Make certain that the power switch on the Router is OFF. Turn the power switch on the 32 Channel Controller to OFF. Turn the power switch on the 32 Channel Controller to ON. Turn the power switch on the Router to ON.
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CHAPTER 1 Installing Hardware Components Wiring Table Central Power Supply Red or White Dome Light – – Central Power Supply White Dome Light Red Dome Light Zones 1–32 Contact 1 Zones 1–32 Contact 2 Power Cable Run Lengths Number of Dome Lights* 16/2AWG 390' 450'...
CHAPTER 1 Installing Hardware Components Configuring the 32 Channel Controller Configure Units When each device installed in your facility has been added to the software database, units must be defined and added. A Unit represents a protected area in your facility that will be monitored as a unit.
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CHAPTER 1 Installing Hardware Components The Configuration Rooms Properties window opens. Name—enter the 32 Channel Controller name. Supervised—select this check box if you wish to have the device supervised. Supervised Time—select the amount of time, from the drop-down list, that the system should wait before it initiates a Device Fault alarm.
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CHAPTER 1 Installing Hardware Components Test the 32 Chanel Controller When an alarm is sent from the Server to the Router, the 32 Channel Controller acts as a relay switch and turns on the Dome Light mounted outside the patient’s room. Once the 32 Channel Controller /Dome Light setup has been configured and wired properly, you must test its operation.
CHAPTER 1 Installing Hardware Components Gateway/Router Reset Button The Router has four types of reset. Respectively, the Gateway supports the first three. By using the reset button on the bottom edge of the Router/Gateway you can perform the resets described in the chart below. Action Upon Release of Reset Button Reset To Execute Press...
CHAPTER 1 Installing Hardware Components LED Sequence Below is an explanation of the LED sequence. LED Power Up Sequence Explanation of LED L1, L2, L3, L4 (sequentially) Device executing normal firmware. All LEDs On (not maintained) Device executing normal firmware. NOTE: If power up sequence does not occur and the green light is blinking every second, than the device is in manufacturer’s mode.
CHAPTER 1 Installing Hardware Components Additional Gateway/Router Installation In some instances, it may be necessary to install an additional Gateway to support additional Routers. By default, the Gateway and Routers are automatically assigned to channel 25. Once the first installation of Gateway/Routers is complete and configured into the system, you must change the channel to install the second set.
CHAPTER 1 Installing Hardware Components Changing Channels To change the channel to the Gateway and Routers you must access the Configuration-Device page. Select Login (or Functions if password protection is disabled). Enter your Login and Password or use your identification card. Press Enter or click OK.
CHAPTER 1 Installing Hardware Components Router Depth It is important to install Routers efficiently as to minimize the number of hops to the Gateway while still providing coverage at the furthest point from the Gateway. The Router Depth option allows you to adjust Router Depth by staggering 5-second Router resets by one, two, three or four minutes.
CHAPTER 1 Installing Hardware Components Rebuild Subnet on Scanned Devices This option is used to rebuild the subnet on scanned devices. Select Login (or Functions if password protection is disabled). Enter your Login and Password or use your identification card. Press Enter or click OK.
CHAPTER 1 Installing Hardware Components Scan Devices The Server Management window allows you to Scan devices. Select Login (or Functions if password protection is disabled). Enter your Login and Password or use your identification card. Press Enter or click OK. Select Administrative Functions.
CHAPTER 2 Installing Transceiver Devices CHAPTER 2 Installing Transceiver Devices Introduction This chapter provides detailed information about installing transceiver devices and testing the operations of the Quick Response Premiere Wireless Call System with supported devices. Transceivers are devices that transmit and receive alarm data.
CHAPTER 2 Installing Transceiver Devices Universal and Pendant Transceivers LED Light Indicator The Universal and Pendant transceivers contain a two-color indicator light. In general, green indicates good and red indicates bad. No light—if the LED indicator does not blink within a few seconds of alarming or clearing an alarm, this may indicate a dead battery;...
CHAPTER 2 Installing Transceiver Devices Call Stations There are 4 models of QR Premiere Call Stations. Push Button Nurse Call Pull Cord Pull Cord with Emergency Call Check-In Call Stations have (2) LED lights that are visible from the front of the device. The first LED light is red and is visible whenever there is a call for assistance.
CHAPTER 2 Installing Transceiver Devices Pull Cords/Emergency Call A Pull Cord is mounted on the wall. This device is used to request staff assistance and is commonly used in bedrooms and bathrooms. It is suitable for use in close proximity to showers or baths;...
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CHAPTER 2 Installing Transceiver Devices NOTE: To configure the Nurse Call transceiver for momentary or latching style call cords set the jumper JP2 as shown in the following diagram: Momentary Style Latching Style Center punch each hole and install two nylon wall anchors (included). If the call station is located on a concrete wall then you must use the wall anchors designed for use with concrete (not included).
CHAPTER 2 Installing Transceiver Devices Setting the Call Stations Up For Use To set up the Nurse Call transceiver for use : Prior to any Call Device set up the devices must be assigned to a unit. This is what allows the device to be seen in the Event List.
CHAPTER 2 Installing Transceiver Devices Replacing the Call Station Batteries The QR Premiere Call Stations are powered by 4 replaceable AA batteries. To replace the AA Batteries for the Call Stations Remove the Nurse Call transceiver from its mounted location by first removing the screw on the bottom of the enclosure.
To wire the Universal transceiver connect the two 22-gauge, 2-conductor stranded wire into the appropriate terminals on the existing device. Refer to the device manufacturer’s instructions or contact the RF Technologies, Inc. Technical Support Team at (800)-669-9946 or (262) 790-1771 to identify the correct terminals.
CHAPTER 2 Installing Transceiver Devices Mounting the Universal Transceiver To mount the Universal transceiver using mounting hole Use your fingers to open the front cover of the transceiver by pushing the retaining clip on the top downward. This allows the hinged cover to drop down and expose the circuit board.
CHAPTER 2 Installing Transceiver Devices Setting the Universal Transceiver Up for Use To set up the Universal transceiver for use Activate the Universal transceiver by inserting the battery or remove the plastic battery tab. Test the transceiver by activating the existing device. If the transceiver is working properly, the Central Server will sense the Universal when it goes into alarm and add it to the list of devices.
CHAPTER 2 Installing Transceiver Devices Door/Window Transceiver A Door/Window transceiver is used to protect a door or window against unauthorized egress. An Exit alarm event is reported in the Event List when a monitored door or window is opened. The alarm automatically clears when the door or window is closed.
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CHAPTER 2 Installing Transceiver Devices To mount the Door/Window transceiver using mounting hole : Orientate the internal reed switch next to magnet 3/8 inch away. The Universal transmitter has been tested and shown to work as far as 1/2 inch. Use your fingers to open the front cover of the transceiver by pushing the retaining clip on the top downward.
CHAPTER 2 Installing Transceiver Devices Door/Window Transceiver with Reset Button If your Door/Window transceiver comes with a reset button, the alarm must be reset at the door by pressing the reset button once the door/window is closed. The Door/Window transceiver comes in three pieces: the transceiver enclosure, a magnet and a reset button.
CHAPTER 2 Installing Transceiver Devices Setting Up the Door/Window Transceiver For Use To set up the Door/Window transceiver for use Activate the Door/Window transceiver by opening the door or window. If the transceiver is working properly, an Exit alarm event will be listed on the Event List at the Central Server.
CHAPTER 2 Installing Transceiver Devices Pendant Transceivers The Pendant transceiver is a wireless, mobile transceiver that can be worn around the neck or wrist, or attached to a belt. The protective boot protects the Pendant transceiver against dropping and water ingress. However, to prevent water damage, avoid prolonged submersion and direct contact with a water stream.
CHAPTER 2 Installing Transceiver Devices Reset the Pendant Reset the Pendant by pressing the button six times with less than 1 second between presses. The green light will flash each time the button is pressed. If the alarm clear message has been delivered successfully, the green light will flash 3 times. The green light will no longer blink once every 3 seconds.
Replace the Pendant Battery RF Technologies uses only Panasonic 3.0 V Coin Cell Lithium Battery model # CR 2450 or model # CR 2032. These batteries provide 10 to 30 percent more power than other batteries of the same size.
CHAPTER 2 Installing Transceiver Devices Test the System Operation After all of the components that make up the Quick Response Premiere Wireless Call System are in place, the system-wide settings are applied, and information specific to at least one transceiver is entered into the database, test the operation of the entire system.
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CHAPTER 2 Installing Transceiver Devices Step 5—Verify Software Operation Test the software At the Central Server, activate a Pendant transceiver by pressing the button. If the transceiver is functioning properly, its green light will flash a series of times, indicating that it is sending a signal.
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CHAPTER 3 Maintenance CHAPTER 3 Maintenance Introduction The Quick Response Premiere network of devices is partially capable of self-maintenance in the event a device failures. The system software has four data communications to aid in the maintenance of the network. Reset—force individual Routers, all Routers on a single comports, or all Routers on all comports to reset.
CHAPTER 3 Maintenance Router Failure When a full function device (Router) fails, its limited function device (i.e. Pull Cord, Universal) will fail to communicate and automatically search for another Router to associate with for a check-in or alarm. To replace a failed Router In case the router is still operating but needs to be replaced due to faulty RF communication, broken tamper switch, etc., follow the steps outlined in the Quick Response Premiere Router/Coordinator Cloning Guide (0510-0401).
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CHAPTER 3 Maintenance 10. Perform a 15-second reset on this Router (refer to Chapter 1, Gateway/Router Reset Button). 11. Wait for a visual indication Router joined the network (dual green blinks for several seconds). 12. Secure the Router to the wall. 13.
CHAPTER 3 Maintenance Gateway Failure When a Gateway fails, its Personal Area Network ID (PAN ID) remains in the system. Routers and end devices search for connectivity to a single Gateway’s PAN ID. The PAN ID is based on the Media Access Control address (MAC address) of the Gateway.
CHAPTER 4 Specifications CHAPTER 4 Specifications Specifications This section contains information on maximum power cable run lengths for installation of daisy-chained Quick Response Premiere Wireless Routers/Gateways. It also provides specifications for the Quick Response Premiere Wireless devices, including details about the specific requirements and certifications. Power Cable Run Lengths Number of Routers/Gateways 16/2AWG...
12 hours will have a detrimental effect on the life of the battery and the maximum length of subsequent discharge cycles. It is advisable to contact RF Technologies Technical Services for recommendations following several deep discharge events.
CHAPTER 4 Specifications High Visibility Display for Quick Look Router High Visibility Display Specifications Display Dimensions with Wall 29 in. long x 4.75 in. high x 4.5 in. deep Bracket 29 in. long x 4 in. high Display Measurement Display LED, green, amber and red, 1 line, 15 characters per line Weight 6.25 pounds...
CHAPTER 4 Specifications 32 Channel Controller Channel Controller Specifications Power 12-18 VDC, 1.75A 16AWG / 2-Conductor, Maximum length from CPS is 250ft. Power Wiring A dedicated power cable from CPS is required. Dome Light Wiring Contacts: 22 AWG 2-conductor cable ABS Flame Retardant Plastic Enclosure Composition 0°...
CHAPTER 4 Specifications Pendant Transceiver Pendant Transceiver Specifications Power 3.0V Coin Cell Lithium Battery, CR 2450 or CR 2032 Up to 3 years if at 24 hr supervision Battery Life Low Battery Threshold Level 2.1V 2.4 GHz Direct Sequence Spread Spectrum Frequency Frequency Range 2.405 - 2.475 GHz...
CHAPTER 4 Specifications Central Server UPS (Not for rack mount Servers) Central Server UPS Specifications Power Input 120 VAC, 60 Hz 120 VAC, 60 Hz, 550 VA Power Output Backup Time 15 Minutes 10% Signaling 15Minutes 100% Signaling 1000-7069 Part Number Central Power Supply UPS Central Power Supply UPS Specifications...
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