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Siemens CL50 User Manual Page 74

Siemens cell phone user guide.
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Problem
Message cannot be
sent.
PIN error/
PIN 2 error.
Phone code error.
Service provider code
error.
Too few/too many
menu entries.
No fax possible.
Damage
Severe shock.
Phone became wet.
Questions & Answers
Possible causes
Service provider does not support this
service.
Phone number of the service centre is
not set or is wrong.
SIM card contract does not support this
service.
Service centre overloaded.
Addressee does not have a compatible
phone.
Three wrong entries.
Three wrong entries.
No authorisation for this service.
Functions may have been added or re-
moved by the service provider via the
SIM card.
Incorrect settings in the PC.
No authorisation for the service.
Remove battery and SIM and insert them again. Do not dismantle the phone.
Remove battery and SIM card. Dry immediately with cloth, do not heat. Dry connec-
tor contacts thoroughly. Stand unit upright in an air current. Do not dismantle the
phone.
Possible solutions
Check with your service provider.
Set service centre (p. 32).
Contact your service provider.
Repeat message.
Check.
Enter the MASTER PIN (PUK) provided with
the SIM according to the instructions. If
MASTER PIN or PIN are lost, contact your
service provider.
Contact Siemens Service (p. 74).
Contact your service provider.
Check with your service provider.
Check settings (p. 63).
Contact your service provider.
73

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