Guarantee certificate (UK)
Without prejudice to any claim the
user (customer) may have in relation
to the dealer or retailer, the custom-
er shall be granted a manufacturer's
Guarantee under the conditions set
• In the case of new devices and
their components exhibiting de-
fects resulting from manufactur-
ing and/or material faults within
24 months of purchase, Siemens
shall, at its own option and free of
charge, either replace the device
with another device reflecting the
current state of the art, or repair
the said device. In respect of parts
subject to wear and tear (includ-
ing but not limited to, batteries,
keypads, casing), this warranty
shall be valid for six months from
the date of purchase.
• This Guarantee shall be invalid if
the device defect is attributable to
improper treatment and/or failure
to comply with information con-
tained in the user manuals.
• This Guarantee shall not apply to
or extend to services performed
by the authorised dealer or the
customer themselves (e.g. instal-
lation, configuration, software
downloads). User manuals and
any software supplied on a sepa-
rate data medium shall be exclud-
ed from the Guarantee.
• The purchase receipt, together
with the date of purchase, shall be
required as evidence for invoking
the Guarantee. Claims under the
Guarantee must be submitted
within two months of the Guaran-
tee default becoming evident.
• Ownership of devices or compo-
nents replaced by and returned to
Siemens shall vest in Siemens.
• This Guarantee shall apply to new
devices purchased in the Europe-
an Union. The Guarantee is issued
by Siemens plc, Siemens House,
Oldbury, Bracknell, Berkshire,
• Any other claims resulting out of
or in connection with the device
shall be excluded from this Guar-
antee. Nothing in this Guarantee
shall attempt to limit or exclude a
Customers Statutory Rights, nor
the manufacturer's liability for
death or personal injury resulting
from its negligence.
• The duration of the Guarantee
shall not be extended by services
rendered under the terms of the
• Insofar as no Guarantee default
exists, Siemens reserves the right
to charge the customer for re-
placement or repair.
• The above provisions does not im-
ply a change in the burden of
proof to the detriment of the cus-
To invoke this Guarantee, please
contact the Siemens phone service.
The relevant number is to be found
in the accompanying user guide.