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Warranty
We believe that we have designed and are manufacturing the best long arm quilting machine available.
As you unpack your machine, be sure to keep the box and packing materials designed to protect the
machine during shipping. Should it become necessary for you to return the machine for warranty work,
please call us for specific instructions for packing and shipping your machine.
•
Your Quilter's Pro Deluxe has a three-year electronics and lifetime casting warranty from the day
you receive your machine.
•
The machine must be cleaned and oiled regularly according to the instructions in this manual.
Failure to properly maintain the machine will void this warranty.
•
Your Quilter's Pro Deluxe must be plugged into a surge protected electrical outlet. We highly
recommend using an Uninterrupted Power Supply (UPS) also known as a Battery Backup. This
helps to ensure that you are getting a regulated 110 volts into your machine. See photo below of
UPS Battery Backup.
•
Should we mutually decide that your machine cannot be repaired using normal communications we
will arrange for machine to be returned to the factory.
Should You Have a Problem
Please contact your selling dealership. They are also your servicing dealership.
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