Problem solving guide
General problems with the washing machine
Problem
Large amounts of deter-
gent residue remain in
the detergent dispenser
drawer.
Fabric conditioner is not
completely dispensed
or too much water re-
mains in the com-
partment.
At the end of the pro-
gramme there is still li-
quid in the capsule.
There is water next to
the capsule in the fabric
conditioner compart-
ment
78
Cause and remedy
The water pressure is too low.
Clean the water inlet filter.
It may be useful to select the Water plus extra op-
tion.
Powder detergent used in conjunction with water
softeners tends to become sticky.
In future, add washing powder into the dispenser
drawer first, and then add the water softener.
The siphon tube is not correctly positioned or is
clogged.
Clean the siphon, see "Cleaning and care - Clean-
ing the detergent dispenser drawer".
The small pipe in the detergent dispenser drawer onto
which the capsule is placed is blocked.
Clean the small pipe.
This is not a fault.
For technical reasons a small amount of water will re-
main in the capsule.
CapDosing
was not activated or an empty capsule was
not removed at the end of the last wash programme.
Make sure that you remember to activate
the next time you insert a capsule.
ing
Remove and dispose of the empty capsule at the
end of each programme.
The small pipe in the detergent dispenser drawer onto
which the capsule is placed is blocked.
Clean the small pipe.
CapDos-