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Operating instructions
for washing machines
To avoid the risk of accidents or damage to the machine, it is essential
to read these instructions before it is installed and used for the first time.
en-GB
M.-Nr. 10 843 210

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Table of Contents
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Summary of Contents for Miele WWE 320

  • Page 1 Operating instructions for washing machines To avoid the risk of accidents or damage to the machine, it is essential to read these instructions before it is installed and used for the first time. en-GB M.-Nr. 10 843 210...
  • Page 2: Table Of Contents

    Contents Caring for the environment ..................  6 Warning and Safety instructions .................  7 Operating the washing machine ................  14 Control panel ......................14 Display........................16 Examples on how to operate the machine............16 Before using for the first time ................ 17 1.
  • Page 3 Water softeners ..................... 46 Dispensing aids ..................... 46 Fabric conditioner and liquid starch ..............46 Miele recommended detergents ................48 Recommended detergents in accordance with Directive (EU) Nr. 1015/2010..49 Cleaning and care .................... 50 Cleaning the drum (Hygiene info) ................50 External casing and fascia panel................
  • Page 4 Contents Problem solving guide .................. 53 The programme does not start................53 Fault message after a programme has been interrupted........54 Fault message at the end of a programme ............55 General problems with the washing machine ............57 An unsatisfactory wash result ................
  • Page 5 Contents Settings ........................  80 Calling up settings....................80 Selecting settings ....................80 Changing a setting ....................80 Closing the settings menu..................80 Language  ......................81 Buzzer volume....................... 81 Keypad tone ......................81 Welcome tone ....................... 81 Code........................82 Units ........................82 Brightness ......................
  • Page 6: Caring For The Environment

    / recycling centre for electrical and electronic ap- pliances, or contact your dealer or Miele for advice. You are also respons- ible (by law, depending on country) for deleting any personal data that may be stored on the appliance being disposed of.
  • Page 7: Warning And Safety Instructions

    It must be used only as a domestic appliance to wash items which are specified by the manufacturer as being washable on the wash care label. Miele cannot be held liable for damage resulting from in- correct or improper use or operation.
  • Page 8 Warning and Safety instructions Safety with children  Children under 8 years of age must be kept away from the wash- ing machine unless they are constantly supervised.  Children 8 years and older may only use the washing machine un- supervised if they have been shown how to use it safely and recog- nise and understand the consequences of incorrect operation.
  • Page 9  Faulty components must only be replaced by genuine Miele ori- ginal spare parts. Only when these parts are fitted can Miele guaran- tee the safety standards of the machine.  The electrical socket must be easily accessible after installation so that the machine can be disconnected from the electricity supply if necessary.
  • Page 10  The machine must not be used in a non-stationary location (e.g. on a ship).  Do not make any alterations to the machine, unless authorised to do so by Miele.
  • Page 11 Warning and Safety instructions Correct use  Do not install the washing machine in a room where there is a risk of frost. Frozen hoses may burst or split. The reliability of the elec- tronic control unit may be impaired at temperatures below freezing point.
  • Page 12 If, however, you do wish to descale it, only use a proprietary natural citric acid based descaling agent. Miele recommends using Miele descaling agent which is available to order online at www.miele.co.uk or from Miele. Strictly observe the instructions on the packaging.
  • Page 13  A Miele tumble dryer can be stacked on top of a Miele washing machine using the appropriate stacking kit (available as an optional accessory). Please make sure you order the correct one for the Miele washing machine and Miele tumble dryer.
  • Page 14: Operating The Washing Machine

    Operating the washing machine Control panel a Control field d OK sensor The control field consists of a dis- The OK sensor is used for confirm- play and various sensor controls. ing selected values. The individual sensors are explained e PowerWash display with the Quick in the following sections.
  • Page 15 Operating the washing machine f Optical interface j Start/Stop sensor This is used by the Service depart- Touching the Start/Stop sensor ment as a transmission point. starts the selected programme or cancels a programme that has g Sensors for extra options already been started.
  • Page 16: Display

    Operating the washing machine Setting numerical values Display   The standard display shows the follow- Start in ing from left to right:     The numerical value is highlighted in 2:59 1400  white. Touching the  sensor de- ...
  • Page 17: Before Using For The First Time

    Before using for the first time Before setting the machine up for first use, please note the information in “Installation and connection”. Remove the protective foil and stickers  Remove – the protective foil from the door. – any stickers from the front and the lid.
  • Page 18: Remove The Transit Bars

    Before using for the first time The calibration programme then starts. 2. Remove the transit bars It will take approximately 2 hours.  Failure to remove the transit bars At the end of the programme the follow- can result in damage to the washing ing message will appear in the display: machine and to adjacent cabinetry or appliances.
  • Page 19: Washing Environmentally And Economically

    – Washing at low temperatures and/or using liquid detergents can cause bacteria and odours to build up in the washing machine. Miele therefore re- commends cleaning the washing ma- chine once every month. The washing machine reminds you to...
  • Page 20: Prepare The Laundry

    1. Prepare the laundry Tip: Badly soiled areas can be pre- treated with liquid detergent, stain re- movers etc. first, following the manu- facturer's instructions. With particularly stubborn stains ask your dry cleaner for advice.  Solvent-based cleaners (e.g. benzine) can damage plastic parts. When pre-treating garments, make sure that any plastic parts (e.g.
  • Page 21: Select A Programme

    2. Select a programme 2. Select additional programmes by Switching on the washing ma- setting the programme selector to chine the “Further programmes/” posi-  Turn the programme selector to a tion and using the display: programme. Programme selection 1. Select standard programmes with the programme selector dial ...
  • Page 22: Load The Washing Machine

    3. Load the washing machine Open the door Close the door  Take hold of the door and pull it  Make sure that no items are caught open. between the door and the seal. Check the drum for pets or foreign objects before loading it with laun- dry.
  • Page 23: Select Programme Settings

    4. Select programme settings PowerWash display with the Quick Quick and Eco sensor controls Cottons If the PowerWash indicator lights up Cottons  – when you select a programme you can chose between 3 programme se- Cottons  – quences. The wash result remains the Minimum iron same.
  • Page 24: Selecting A Temperature/Spin Speed

    4. Select programme settings Extras sensor control Selecting a temperature/spin speed You can select additional extras using the Extras sensor. You can alter the pre-set temperature/  Touch the Extras sensor. spin speed of a wash programme, if this option is permitted for that pro- The following appears in the display: gramme.
  • Page 25: Delay Start

    4. Select programme settings  Delay start Cancelling delay start The selected delay start time can be With Delay start you can delay the cancelled before the programme starts. start of the programme.  Touch the  sensor. The hours can be set from The selected delay start time will ap- The minutes can be set in 15 minute in- pear in the display.
  • Page 26: Add Detergent

    5. Add detergent There are several options for adding de- Adding fabric conditioner tergent. Detergent dispenser drawer Any detergent suitable for automatic front loading washing machines can be used. Please observe the instructions for use and dosage on the detergent packaging.
  • Page 27: Tips On Dosing

    5. Add detergent Tips on dosing Using detergent tablets or pods Adjust the detergent dosage to the level Always put detergent tablets or pods of soiling of the laundry and the size of directly in the drum with the laundry. the load.
  • Page 28: Capdosing

    Each capsule contains the correct amount for one wash cycle. You can order the capsules online at  Open the lid of the / compart- www.miele.co.uk or from Miele (see the ment. end of this booklet for contact details). ...
  • Page 29 5. Add detergent The wash programme will dispense the contents of the capsule at the correct time. Water intake to the  compartment is solely via the capsule. No additional fabric conditioner may be added to the  compartment when using a capsule. ...
  • Page 30: Start The Programme - The End Of A Programme

    6. Start the programme - the end of a programme Starting a programme Items left in the drum could discolour other items in the next wash or be-  Touch the flashing Start/Stop sensor. come discoloured themselves. The door will lock ( will appear in the Check that all items have been re- display to show this) and the pro- moved from the drum!
  • Page 31: Spinning

    Spinning Final spin speed in the pro- Omitting the final spin (Rinse gramme hold) When a programme is selected, the op- If Rinse hold is selected, the laundry re- timum spin speed for this wash pro- mains in the water following the final gramme is shown in the display.
  • Page 32: Programme Chart

    Programme chart Programmes on the programme selector Cottons cold to 90 °C Max. load 8.0 kg Use for Cotton, linen or cotton mix fabric, e.g. table linen, towelling, under- wear, T-shirts etc. The settings 60 °/40 °C differ from / as follows: Note –...
  • Page 33 Programme chart Delicates Cold to 60 °C Max. load 3.0 kg Use for Delicate garments made from synthetic fibre, mixed fibre and vis- cose. Curtains specified as machine-washable by the manufacturer. Notes – Dust in curtains usually means that a programme with pre-wash is advisable.
  • Page 34 Programme chart Dark garments / Denim cold to 60 °C Max. load 3.0 kg Use for Black and dark items made of cotton, mixed fibre or denim. Notes – Wash inside out. – Denim often contains excess dye and may run during the first few washes.
  • Page 35 Programme chart Programmes accessed via Further programmes/ on the pro- gramme selector Express 20 Cold to 40 °C Max. load 3.5 kg Use for Cotton garments that have hardly been worn or are only very lightly soiled Note The Short option is activated automatically. Sportswear cold to 60 °C Max.
  • Page 36 Cleaning the washing machine will significantly reduce bacteria, mould, and biofilm and prevent the build-up of unpleasant odours. Notes – Optimum results can be achieved by using Miele machine cleaner. Alternatively, a universal powder detergent can be used. – Dispense the washing machine cleaner or universal detergent dir- ectly in the drum.
  • Page 37: Extra Options

    Extra options You can use the extra options buttons SingleWash to augment the wash programmes. For efficiently washing a very small load (< 1 kg) in a normal wash programme. Selecting Extras The wash duration is reduced. Extra options are selected or deselec- Please note the following advice: ted using the sensors in the control field.
  • Page 38: Extra Options Can Be Selected Using The "Extras" Sensor Control

    Extra options Soak Extra options can be selected using the “Extras” sensor con- For heavily soiled and stained items with protein stains. trol A duration of between 30 minutes and 6 Selecting extra options in the display hours can be chosen for the soak pro- ...
  • Page 39: Wash Programme Chart - Extra Options

    Extra options Wash programme chart - Extra options These Extras cannot be selected with programmes which are not listed in the chart below. Cottons Minimum iron Delicates – Woollens  – – – – – – – Silks  – –...
  • Page 40: Programme Sequence

    Programme sequence Main wash Rinses Spinning Water Wash Water Rinses level rhythm level 1)2)3)     Cottons 2)3)     Minimum iron 2)3)     Delicates Woollens      Silks  ...
  • Page 41 Programme sequence Special features in the pro-  = low water level gramme sequence  = medium water level Anti-crease:  = high water level at the end of the programme the drum  = intensive rhythm continues to turn at intervals for up to 30 minutes to help prevent creasing.
  • Page 42: Powerwash 2.0

    PowerWash 2.0 lower than 600 rpm. PowerWash 2.0, a washing technique – CapDosing (, ) has not been se- developed by Miele, is activated in the lected for the main wash. following programmes with small and medium-sized loads: With some options (e.g. Pre-wash, –...
  • Page 43: Garment Care Label Symbols

    Garment care label symbols Drying Washing The number of dots indicates the dry- The figure quoted in the bucket is the ing temperature maximum temperature the garment can be washed at. The number of  Normal temperature bars under the symbol indicates the ...
  • Page 44: Changing The Programme Sequence

    Changing the programme sequence Cancelling a programme Interrupting a programme  Turn the programme selector to the You can cancel a wash programme at  position. any time after it has started.  Touch the Start/Stop sensor. The washing machine switches off. ...
  • Page 45: Safety Lock

    Changing the programme sequence Safety lock Adding or removing laundry Locking the machine prevents a wash Laundry can only be added or re- programme being cancelled by mis- moved at the beginning of a wash pro- take. gramme. If the message to Add laundry is not Activating the safety lock visible in the display then it is no ...
  • Page 46: Detergent

    Detergent The correct detergent Dispensing aids All detergents produced for automatic Use dispensing aids, (e.g. balls) if these washing machines are suitable. Follow are supplied with the detergent, particu- the manufacturer's instructions and larly when using liquid detergent. dosage recommendations on the pack- Refill packs of detergent aging.
  • Page 47 Detergent Adding fabric conditioner or li- Colour run and dye removers/ quid starch separately dyes Prepare the starch in accordance with  Colour run and dye removers the manufacturer's instructions on the can cause corrosion in the washing packaging. machine. Tip: When adding fabric conditioner, Do not use colour run or dye re- activate the Water + extra.
  • Page 48: Miele Recommended Detergents

    Detergent Miele recommended detergents Miele detergents and care products have been specially designed for Miele wash- ing machines. They are available to order via the internet at www.miele.co.uk or from Miele. Miele Miele Miele Miele Miele Cap  Cap ...
  • Page 49: Recommended Detergents In Accordance With Directive (Eu) Nr. 1015/2010

    Detergent Recommended detergents in accordance with Directive (EU) Nr. 1015/2010 The recommendations apply to the temperature ranges given in the Programme chart. Universal Coloureds Delicates and Specialist woollens detergent Cottons   – –  Minimum iron – – – ...
  • Page 50: Cleaning And Care

    Cleaning and care Cleaning the drum Cleaning the detergent dis- (Hygiene info) penser drawer Washing at low temperatures and/or us- Washing at low temperatures and the ing liquid detergents can cause bacteria use of liquid detergent can lead to a and odours to build up in the washing build-up of mould and bacteria in the machine.
  • Page 51 Cleaning and care Cleaning the siphon and the / compartment channel Liquid starch results in clogging. If clogged, the siphon in the / compartment will not work and the compartment can overflow. Clean the siphon particularly thor- oughly after using liquid starch a few times.
  • Page 52: Cleaning The Water Inlet Filters

    Cleaning and care To clean the filter in the water inlet Cleaning the water inlet filters valve: The washing machine has two filters to  Using pliers, carefully loosen the protect the water inlet valve. These fil- ribbed plastic nut on the inlet valve ters should be checked every six and unscrew.
  • Page 53: Problem Solving Guide

    The door is not closed properly. The door lock could in the display: not engage.   Service Door lock  Close the door again. fault F34  Start the programme again. If the fault message appears again, contact Miele.
  • Page 54: Fault Message After A Programme Has Been Interrupted

     Then switch the washing machine on again.  Restart the programme. If the fault message appears again, contact Miele. To switch off the fault message: Turn the programme selector to the  position and switch the washing machine off.
  • Page 55: Fault Message At The End Of A Programme

    “Installation and connec- tion – Levelling the machine”.  Check whether the maximum delivery head of 1 m has been exceeded. If the fault message appears again, contact Miele. The washing machine can still be used, however without the Pre-ironing extra option.
  • Page 56  Remove the fluff with your finger. Do not use any sharp or pointed tools to do this.  Restart the programme after cleaning. If the fault message appears again, contact Miele. The washing machine can still be used but with re- duced functionality.
  • Page 57: General Problems With The Washing Machine

     In order to prevent bacteria and unpleasant odours building up in the washing machine, run the Main- tenance wash programme using Miele machine cleaner or a universal powder detergent. The door and the detergent dispenser drawer were left open after washing.
  • Page 58 Problem solving guide General problems with the washing machine Problem Cause and remedy Large amounts of deter- The water pressure is too low. gent residue remain in  Clean the water inlet filter. the detergent dispens-  Please note that the water pressure must be at ing drawer.
  • Page 59: An Unsatisfactory Wash Result

     Use more detergent.  Before washing the next load, run the Maintenance wash using Miele machine cleaner or a powder de- tergent. White residues which The detergent contained compounds (zeolites) to aid look like powder deter- water softening which are not soluble in water.
  • Page 60: The Door Will Not Open

     Wait until the temperature in the drum has de- creased and the message has gone out in the dis- play. The following appears The door lock has jammed. in the display:  Call Miele.   Service Door release fault F35...
  • Page 61: Opening The Door In The Event Of A Blocked Drain Outlet And/Or Power Failure

     Switch off the washing machine. ters completely or take them right out.  Place a suitable container, e.g. a Miele universal oven tray under the access panel.  Open the drain pump access panel. Blocked drain outlet If the drain outlet is blocked, a large quantity of water can remain in the washing machine.
  • Page 62 Problem solving guide  Remove the drain filters completely.  Replace the drain filters correctly (on the right and left) and tighten them securely.  Water leaking from the washing machine can cause damage. Replace and tighten the drain filters securely.
  • Page 63: After Sales Service

    Optional spare parts and accessories cannot remedy yourself, please contact for this washing machine are available your Miele Dealer or Miele Service. from your Miele Dealer, the Miele Spare Parts Department or via the internet at Contact information for Miele Service www.miele.co.uk.
  • Page 64: Installation And Connection

    Installation and connection Front view a Water inlet hose (pressure tested to e Detergent dispenser drawer 7000 kPa) f Door b Mains connection cable g Access to filters, pumps and emer- c Flexible drain hose (with detachable gency release swivel elbow) h Four height-adjustable feet d Control panel...
  • Page 65: Rear View

    Installation and connection Rear view a Drain hose e Water inlet hose (pressure tested to 7000 kPa) b Transport clips for inlet and drain f Safety caps for transit bars hoses and mains connection cable c Mains connection cable g Transport clips for inlet and drain hoses and for storing transit bars d Protruding lid for holding when mov- when not in use...
  • Page 66: Installation Surface

    (concrete or brick), it has to be secured against 1. Pull on the attached stopper, slippage using an MTS floor/plinth 2. then use a screwdriver to release the mounting kit (available from Miele). catches at the top and bottom.
  • Page 67 Installation and connection  Using the spanner supplied, turn the  Turn the right-hand transit bar 90°, left-hand transit bar 90°, then then  pull the transit bar out.  pull the transit bar out.
  • Page 68: Re-Fitting The Transit Bars

    Installation and connection  To avoid the risk of injury, the holes for the transit bars must be covered after the transit bars have been removed.  Secure the transit bars to the back of the washing machine. Make sure the top catch is located above the holder.
  • Page 69: Levelling The Machine

    Installation and connection Levelling the machine The washing machine must stand per- fectly level on all four feet to ensure safe and proper operation. Incorrect installation may increase elec- tricity and water consumption and may cause the machine to move about. Screwing out and adjusting the feet The four adjustable screw feet are used to level the machine.
  • Page 70: Building Under A Continuous Worktop/ In A Kitchen Run

    Installation and connection Building under a continuous work- Washer-dryer stack top/ in a kitchen run The washing machine can be combined with a Miele tumble dryer in a washer-  The washing machine lid cannot dryer stack. The appropriate “WTV” be removed.
  • Page 71: The Water Protection System

    Installation and connection Electronic unit and washing machine The water protection system housing The Miele water protection system pro- – Sump tects all parts of the washing machine Any leaking water is collected in a from water damage. sump in the base of the machine. A...
  • Page 72: Connection To The Water Supply

    Connection to the water supply Maintenance The washing machine should be con- Only use a genuine Miele hose that has nected to a mains water supply in ac- been pressure tested to withstand at cordance with current local and national least 7,000 kPa should you ever need a...
  • Page 73: Water Drainage

    If required, the hose can be extended to a length of up to 5 m. Accessories are available from Miele or from your Miele dealer. For a delivery head of more than 1 m (up to a max. of 1.8 m) a replacement drain pump will need to be fitted.
  • Page 74: Electrical Connection U.k

    Installation and connection Non-rewireable plugs BS 1363 Electrical connection U.K. The fuse cover must be refitted when All electrical work should be carried out changing the fuse, and if the fuse cover by a suitably qualified and competent is lost, the plug must not be used until a person, in strict accordance with cur- suitable replacement is obtained.
  • Page 75: Technical Data

    Technical data Height 850 mm Width 596 mm Depth 643 mm Depth with door open 1077 mm Height for building under 850 mm Width for building under 600 mm Weight Approx. 96 kg Capacity 8 kg dry laundry Voltage See data plate Connected load See data plate Fuse rating...
  • Page 76: Data Sheet Household Washing Machines

    Technical data Data sheet household washing machines In acc. with delegated regulation (EU) No. 1061/2010 MIELE Model name / identifier WWE 320 WCS 8,0 kg Rated capacity Energy efficiency class A+++ (most efficient) to D (least efficient) A+++ 157 kWh/year Annual energy consumption (AE Energy consumption of the standard “60°C cotton programme”...
  • Page 77 Technical data Based on 220 standard washing cycles for cotton programmes at 60 °C and 40 °C at full and partial load. Actual water consumption will depend on how the appliance is used. Attained for the standard “60 °C cotton programme” at full load or the standard “40 °C cotton pro- gramme”...
  • Page 78: Consumption Data

    Consumption data Load Energy Water Duration Residual moisture Litres h:min Cottons 90 °C 2.40 2:29 60 °C 1.35 2:29 60 °C 1.00 2:19 * 0.84 2:59 * 0.83 2:59 40 °C 1.10 2:39 * 0.34 2:59 20 °C 0.40 2:39 Minimum iron 30 °C 0.50 1:59 Delicates 30 °C 0.20...
  • Page 79: Note For Test Institutes

    Consumption data Note for test institutes Test programme in accordance with EN 60456 and energy label with Directive 1061/2010 Consumption data can vary from the nominal values given depending on water pressure, water hardness, water inlet temperature, room temperature, type and volume of load, fluctuations in the electricity supply and any extras selected.
  • Page 80: Settings

    Settings Selecting settings You can use the settings to alter the washing machine's electronics to suit  Touch the  sensors until the set- changing requirements. ting you want appears in the display. The settings can be altered at any –...
  • Page 81: Language

    Settings Language  Keypad tone The display can be set to appear in Each touch of a sensor is confirmed one of several different languages. with an audible tone. The flag  after the word Language Options (Sprache in German) acts as a guide in –...
  • Page 82: Code

    Do not forget the code you have –        (factory setting) set. –        (light) If you forget the code, only Miele Technical Service can unlock the – Buttons inactive washing machine.
  • Page 83: Disp. Switch-Off Stat

    Settings Disp. switch-off stat. Memory The display and the sensor control The washing machine will save the lighting is switched off to save energy. last settings (temperature, spin speed The Start/Stop sensor flashes slowly. and some of the Extras) selected for a programme after the programme has Options started.
  • Page 84: Soak Duration

    Temp. reduction – Normal (factory setting) At high altitudes water has a lower – Plus  boiling point. Miele recommends ac- tivating the reduced temperature set- – Plus  ting at altitudes of 2000 m or above to – Plus ...
  • Page 85: Maximum Rinse Level

    Settings Maximum rinse level Low water pressure The water level in the rinses can be If the water pressure is below 100 kPa permanently set to the highest value. (1 bar), the programme will be can- celled and a fault message will appear. This function is important for allergy sufferers as it achieves excellent rinse If the on-site water pressure cannot be...
  • Page 86: Optional Accessories

    Specialist detergents are available as this washing machine. All the products capsules  in convenient single dose have been designed for Miele washing amounts or in a handy bottle. machines. Outerwear These and many other useful products can be ordered via the internet at –...
  • Page 87: Fabric Care

    Optional accessories WoolCare Additive – Liquid detergent for woollens and Booster delicates – For removing stains – Includes a special wheat protein con- – For white and coloured laundry ditioning formula – Available as capsules  in conveni- – Helps prevent felting ent single dose amounts –...
  • Page 91 Tel: +65 6735 1191 Fax. +971 4 3418 852 Fax: 011-46 900 001 Fax: +65 6735 1161 800-MIELE (64353) E-mail: customercare@miele.in E-Mail: info@miele.com.sg E-Mail: info@miele.ae Internet: www.miele.in Internet: www.miele.sg Website: www.miele.ae Manufacturer: Miele & Cie. KG, Carl-Miele-Straße 29, 33332 Gütersloh, Germany...
  • Page 92 WWE 320 en-GB M.-Nr. 10 843 210 / 00...

This manual is also suitable for:

Wwe320 pwash 2.0

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