Ricoh TCRU/ORU Troubleshooting Manual page 98

8. Troubleshooting Paper Delivery Problems
Have you ruffled the paper sufficiently?
Double feeding may result if the paper is not ruffled properly.
Remove the paper, ruffle it, and reload it.
For details about ruffling the paper, see "Fanning the Paper", Preparation.
The side fences in the paper tray are too close together.
If the distance between the side fences is less than the paper width, it may interfere with paper transfer
and so cause paper misfeeds.
Adjust the paper guides to match the paper width.
When you close the paper tray, the side fences may become misaligned due to the weight of the paper.
To prevent this, close the paper tray slowly.
For details about loading paper, see "Loading Paper", Preparation.
Special or coated paper is used.
• Is the airflow powerful enough?
The factory-set airflow of the wide LCT may not be strong enough to separate the sheets. Increase
the airflow.
<If custom paper is used>
1. In [Advanced Settings] for the custom paper you are using, select 1311: [3-Tray LCIT],
and then set [Fan Setting] to [On]
2. Increase the value in [Fan Level].
<If custom paper is not used>
In the [Machine: Paper Feed/ Output] group on the [Adjustment Settings for Operators]
menu, increase the value in 0301: [3-Tray LCIT: Fan Volume Setting].
• Is the tab sheet holder attached?
By attaching the tab sheet holder, you can prevent air from escaping from the trailing edge of the
paper and so improve separation.
For details about attaching the tab sheet holder, see "Preparation" supplied with the machine.
• Is the paper feed roller covered with paper dust?
Paper dust on the surface of coated paper may reduce the traction of the paper feed roller and
cause paper misfeeding due to paper slippage or insufficient separation.
By cleaning the paper feed roller, the frictional force can be restored so that paper misfeeding will
not occur.
For details about cleaning the paper feed roller of the wide LCT, see page 101 "Cleaning the
Paper Feed Path".
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