Troubleshooting - Kenmore 587.70413 Use & Care Manual

Troubleshooting

Tips for Successful Operation
1. Be sure disposer is empty before using your dishwasher so it may drain properly.
2. You may want to leave the stopper in the drain when not in use to prevent utensils
and foreign objects from falling into the disposer.
3. Your disposer is ruggedly built to give you many years of trouble free service. It
will handle all normal food wastes, but it will NOT grind or dispose of such items
as plastic, tin cans, bottle caps, glass china, leather, cloth, rubber, string, clam and
oyster shells, aluminum foil or feathers.
Before seeking repair or replacement, we recommend that you review the
following:
Loud Noises: (Other than those during
grinding of small bones and fruit pits):
These are usually caused by accidental
entry of a spoon, bottle cap or other
foreign object. To correct this, turn
off electrical switch and water. After
disposer has stopped, remove object with
long handled tongs.
Unit Does Not Start: Unplug power
cord or turn either the wall switch or
breaker box switch to "OFF" position,
depending on your model and wiring
configuration. Remove stopper. Check
to see if grinding mechanism turntable
will rotate freely using a wooden broom
handle. If turntable rotates freely, check
reset button to see if it has been tripped.
Re-set button is red and located opposite
discharge elbow, near the bottom (see A).
Push button in until it clicks and remains
depressed.
If re-set button has been tripped, check
for a short or broken wire connecting to
disposer. Check electrical power switch,
fuse box or circuit breaker. If wiring and
electrical components are intact, the unit
may have internal problems that require
service or replacement.
If Turntable Does Not Rotate Freely:
Turn off disposer, then check for any
foreign object lodged between the
grinding mechanism turntable and grind
ring. Dislodge object by rotating table
with a wooden broom handle and remove
object (see 8B). If no foreign object is
present, there may be internal problems.
Leaks: If the unit leaks at the top, it may
be due to:
1. Improper seating of sink flange
(gasket centering, putty or
tightening).
2. Support ring not tightened properly.
3. Defective or improperly installed
hush cushion.
If unit leaks at the waste elbow, leak may
be due to improper tightening of elbow
flange screws.
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