Servicing; Guarantee Regulations; Recognising And Repairing Of Mistakes - Profi-pumpe REGEN-STAR SUPER 800-3 Operating Instructions Manual

7. SERVICING

Under normal pumping conditions the pump requires no servicing. From an operating
period (with clear water) of approx. 2000 hours the mechanical components should be
checked: impeller wheels, chambers, sealing rings etc. on wear and if necessary be
changed. After 3000 pumping hours the oil in the chamber should also be changed, if
necessary (only with oil-dipped engine types!). Please, only fill it up to 80% and check
the sealing rings always for density.
With abrasive materials like sand the servicing duration can become shorter.
The following controls should be carried out regularly:
l Intactness of the electric cable
l That the connection hoses are not bent or broken
l Cleanness of the pump medium
Moreover, the pump should be emptied with risk of frost, be washed out with clear water
and stored dry.

8. GUARANTEE REGULATIONS

For all manufacturing and material defects, the statutory warranty applies. In these cases we
take the replacement or repair of the pump. Shipping costs shall be borne by our company,
except as required by law. Please report the warranty on our service platform http://www.profi-
pumpe.de/service.php. We will inform you how to proceed with case-related. Returns please
sufficient postage. Unfortunately not prepaid returns can not be accepted because they are
filtered out before delivery. Our service we provide in Germany.
The warranty does not cover:
l Improper installation (self-installation, unauthorized persons)
l Material wear (sealing rings, impeller wheels, impeller chambers)
l Unjustified interventions or changes in the pump
l Damages by selffault
l Improper servicing and improper use
l DRY RUNNIG (Also partially!) of the pump
Moreover, we give no damage compensation for secondary damages!

9. RECOGNISING AND REPAIRING OF MISTAKES

Problem
Pump runs, no water is
being pumped
Pump does not start or
switches itself off
Pump runs, Pump capacity
slows down or stops
When you turn on the
pump, RCD circuit breaker
is triggered
Possible cause
Air in the system (cannot es-
cape)
Impeller wheel is blocked
Engine guard has switched the
pump off
No electricity
Pump is inserted to deep
Hose connections systems
have a leak
Impeller wheel is worn down
Filter has become dirty
Pump could have a leak
Condensation in the electrical
connection / junction box
English 5
Solution
Air in the system must be let out
Impeller wheel must be cleaned
Pump needs to be cooled
Check electrical connections
Insert pump not so deep
Check hose connection systems
Change impeller wheel
Clean filter
Check pump for moisture damage
Unplug the pump / contact the
distributor